About Apex Trader Funding
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Customer Reviews (8567)
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1 year ago
Mohamed Lemke
Apex really needs to step up its game. It’s hard to believe they can tout themselves as the premier prop firm in the industry when their customer support and payout processes keep falling short. What’s happening right now is simply unacceptable, and it’s disappointing to think that the CEO is allowing this to occur.
Over the past couple of years, I’ve withdrawn significant amounts from Apex, yet I’m currently facing issues myself. And just to clarify, I don’t engage in dollar-cost averaging. Attempting to connect with their support team to sort out payout problems feels like a daunting challenge.
Honestly, I’m on the verge of withdrawing all my funds and switching to a live account with a different broker. I can’t stand dealing with issues that persist without resolution. More often than not, it feels as if I’m the one doing the labor for Apex, rather than them servicing me. After all, I’m the paying customer, but they seem to overlook that fact. It’s as if they feel entitled to my money, whether it comes from funded accounts, evaluation fees, or the cash that’s supposedly mine sitting in their system.
With each passing day, I find my respect and trust in them dwindling.
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1 year ago
Roslyn Rogahn
I’ve been with Apex for more than a year now, but these last couple of months have been increasingly concerning. The decline in customer service quality has surprised me, especially considering the surge of one-star reviews flooding in recently. It’s clear that something unusual is happening, and it seems like Apex is trying to obscure or postpone the reality of the situation.
In just the past two months, I’ve noticed several troubling trends:
– They are now “strictly enforcing” rules that were previously not applied.
– Payout approval times have stretched to the full 15 days.
– They’ve shut down social media groups, likely to slow down communication.
– Responses to customer service tickets are dragging out beyond five days, often with no reply at all.
– Interestingly, Apex addresses negative reviews faster than they do support tickets.Reflecting on my own experiences lately:
– I traded for over 10 days before requesting a payout, waited 15 days for it to be reviewed, only to be denied for “Min Balance Not Met.”
– After trading another 10 days to submit a payout request, I faced another 15-day wait, which ended in rejection due to “News trading.” I was asked to provide proof of my strategy and its consistency, which took me hours of markups and screenshots to compile. After sending everything to support, I received no response after a week.
– Throughout this entire time, I’ve been trading the same way for over a year, with multiple prior payout approvals, but now it feels like a complete wasteland.
– In total, I’ve spent around 57 days without any outcome and still had to pay my subscription fees for those two months.All these warning signs give me serious déjà vu; they remind me of other firms right before they went under. Additionally, I’ve observed that new members are getting approved and paid out significantly faster than long-standing clients like me. It feels like they’re more interested in attracting new traders who are likely to fail evaluations, rather than supporting consistent traders who actually take payouts. I haven’t seen any traders moving to live accounts, so it’s puzzling what their strategy is with committed traders.
So this is my perspective: new traders, proceed with caution.
P.S. It’s worth noting that Apex seems to try to suppress negative reviews and often floods platforms with automated five-star ratings to counterbalance any criticism. Just something to keep an eye on.
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1 year ago
Anna Kirlin
The support team at this proprietary trading firm is impressive, always ready to assist when needed. Their payment system is efficient; I received my funds exactly as outlined in the terms and conditions. Overall, it’s a fantastic firm to work with.
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1 year ago
Levi Stanton
The support provided by the firm is truly exceptional, and I was impressed by how quickly they responded to my queries. You won’t find many places that prioritize customer service like this one.
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1 year ago
Eldred King
Apex has proven to be quite the disappointing experience for me. I’ve faced two consecutive payout denials, and I can’t help but feel this is part of a larger scheme. Don’t even try to tell me I didn’t follow the rules; it feels like those rules are set up to benefit them while disregarding traders like myself. I just want my money!
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1 year ago
Cristal Ankunding
Overall, my experience with ATF has been quite positive. I’ve successfully received my payouts without any hassle. Communication has been consistently prompt, which I appreciate. While I’ve noticed that many people have raised complaints, I personally haven’t faced any issues that weren’t resolved quickly through discussion. I’m excited about future payouts and continuing my collaboration with ATF.
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1 year ago
Verla Gibson
The support I received was incredibly helpful and prompt. I really appreciate that and look forward to continuing my journey with you. Wishing everyone success along the way!
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1 year ago
Viola Wolf
Note: I plan to provide a more comprehensive review later.
Overall, my experience with Apex has been quite positive since it’s the first trading firm I joined. They support a wide range of platforms, and I appreciate that they allow up to 20 accounts per household. This feature is excellent for diversifying and managing risk. I’ve received two payouts so far, despite the ongoing issues surrounding the firm. One payout got approved just hours before the next window opened, while the other took around three days after the window opened for approval.
That said, there are definitely areas that need improvement, and the poll they conducted in June pointed them in the right direction. The payout process, in particular, could be more efficient. I often find myself waiting until the start of the next period to find out whether my payout has been approved.
Another downside is the vague feedback provided on rejection cases. There’s a lot of lengthy content that discusses rejections in general, but it would be far more helpful to receive specific examples pulled from our own trading logs.
There’s been quite a bit of chatter regarding concerns about Apex’s stability, and the sudden closure of their Discord, along with the deletion of all related messages, certainly hasn’t helped. They’ve stated that improvements are underway, but honestly, that hasn’t alleviated much of my concern. And, the rules on Discord can be rather frustrating.
Regarding customer support, I had a payout denied, which prompted me to submit a review ticket, as I suspect it was turned down due to misunderstanding. Ticket number 604484 has been open for 11 days, and I followed up with a message six days ago. This sluggish response is troubling. To be transparent, support has typically been quick for me, but the wait on this specific ticket is notably excessive.
While my review may seem somewhat critical, I would still rate Apex 4 out of 5. I might even change that to 5 if they can address these concerns effectively.
I truly hope Apex remains operational so that traders who trust in them can continue to grow alongside the firm.
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1 year ago
Odell Deckow
I’ve never encountered any issues with this firm. They’ve consistently been prompt in keeping everyone updated on various matters and resolving any concerns swiftly. Simply adhere to the guidelines, and you’ll gain access to your PA account and receive payouts. They’ve truly disbursed millions this year. Thank you, Apex, for everything you’ve done so far. You are truly transforming lives.
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1 year ago
Katelyn Osinski
This is truly the only reputable proprietary trading firm out there for futures traders.
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1 year ago
Jordyn Williamson
The service here is impressive. Any issues I encountered were resolved remarkably quickly. Thank you!
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1 year ago
Joshuah Macejkovic
I recently encountered some peculiar and somewhat inconvenient experiences with my Tradovate accounts. When I reached out to customer support for assistance and clarification about the workings of their systems, I found that Tradovate themselves didn’t provide much insight. However, I had the opportunity to speak with Mr. Zack from APEX, who offered a thorough, point-by-point breakdown of the situation that was incredibly helpful. While I won’t take responsibility for others’ opinions, I would like to share a few conclusions I’ve drawn:
For instance, if you have an active Tradovate account and choose to cancel it, be aware that it will still appear on all platforms, including NinjaTrader, allowing you to use it as a simulation account. In fact, maintaining a canceled account is crucial for practice in simulation mode on the Tradovate platform since they do not originally provide a sim account. After the cancellation, this account becomes “free of charge” for indefinite use until you exceed the subscribed allowable maximum loss, at which point it will vanish from your platforms. Keep in mind that you WILL NOT be able to take the exam trading on a canceled account, and it won’t appear on your APEX dashboard, as it is, after all, a canceled account. Mr. Zack noted that both APEX and Tradovate are working on a synchronization process to ensure all information matches on both ends.
Additionally, I want to highlight a small but significant difference regarding account numbering. If an active APEX account fails, it’ll turn gray under the “admin only” logo, and from either reset or a new billing cycle, it will return to regular functionality under the same account number. Conversely, failed accounts on Tradovate will disappear entirely from all your platforms; however, they remain viewable on your APEX dashboard until the next billing date. On that billing date, the NEW account will appear on all your platforms and the APEX dashboard, continuing under the same agreement and price you initially signed up for, albeit with a different account number—following the sequence of your existing ones.
Should you need further information, don’t hesitate to reach out to the APEX support team. They tend to be more helpful than Tradovate’s, although Tradovate does offer more platform options compared to APEX’s single offering. One key takeaway is this: nobody will fully satisfy your curiosity or answer all your questions in one go. You’ll need to conduct your own research and draw from personal observations, as who better than ourselves to understand what works best for us?
Thank you for taking the time to read my comments. Happy trading, always!
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1 year ago
Olga O'Connell
The approval process for the proprietary account was impressively swift. I was pleasantly surprised by how fast everything went. It’s not often you encounter such efficiency, and this firm certainly stands out in that regard.
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1 year ago
Gabriella Crona
I was really impressed with their rapid responses. It’s nice to see such efficiency.
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1 year ago
Tatyana Hagenes
This is truly a remarkable firm. Its reputation in the trading community speaks volumes, and many consider it a top choice for traders looking to elevate their skills and profits. The support they offer is commendable, making it a solid option for both beginners and seasoned professionals alike. Overall, this company stands out in the competitive landscape of trading firms.
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1 year ago
Katheryn Beer
Apex has truly lived up to its promises, and honestly, I couldn’t be more pleased. It’s really been a positive experience so far!
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1 year ago
Leopold Jacobson
The platform is quite impressive. It offers a user-friendly experience that feels polished. Navigating through the features is easy, and everything operates smoothly. There’s a variety of tools that cater to different trading styles. Overall, it’s a great place for both novice and seasoned traders to engage in their trading activities.
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1 year ago
Elvie Nikolaus
Recently, there’s been some chatter suggesting otherwise, but in my experience, when the rules are adhered to, Apex certainly fulfills its end of the bargain.
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1 year ago
Kariane Mohr
My experience has been quite positive up to this point. I’ve found the environment to be supportive and encouraging. The resources and tools they provide have been beneficial for my trading journey. Overall, I feel like I’m learning a lot and growing as a trader.
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1 year ago
Sabryna Schowalter
I received my payout funds in my bank account just yesterday, marking my fourth payout with Apex this year. Last month, I faced a denial due to averaging into trades, but I’ve taken care to avoid that practice moving forward. I’ve also submitted my request for the next payout. Thank you, Apex!
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1 year ago
Adrian Kozey
I adhered to all the guidelines and ultimately received my payout. While it does take a bit longer to get paid, that’s just part of the deal when you’re working with one of the top high-leverage providers available. In my view, the benefits far outweigh any delays. Of course, if you’re in a hurry, you can always opt to trade with capped leverage providers that process payouts more quickly.
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1 year ago
Tyler Sawayn
I haven’t encountered any problems at all when it comes to payouts. Each withdrawal has gone smoothly without a hitch. It’s relieving to know that I can trust the process here.
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1 year ago
Myrtle Keeling
Apex is truly an outstanding proprietary trading firm—I genuinely believe it’s one of the best in the industry. The support and resources they provide set them apart from the competition. Whether you’re a seasoned trader or just starting out, they have a lot to offer. Overall, my experience with Apex has been fantastic.
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1 year ago
Tyra Orn
Meda and Joshua from customer service were incredibly helpful and attentive. Their responsiveness and the thoughtfulness behind their replies truly stood out, as they answered all my questions while asking for additional information when necessary to ensure a thorough investigation into my concerns. I won’t sugarcoat it; there have been some issues with Apex in recent weeks that have led to a fair amount of negativity. However, Meda and Joshua remained calm and cooperative while addressing my problems. Their professionalism and compassion were evident throughout our interactions.
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1 year ago
Dean Bartoletti
I haven’t encountered any problems at all up to this point! The payouts are always timely, and they respond quickly whenever I have questions!
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1 year ago
Laurel Reichel
The experience was quite positive overall, with a few minor issues, but nothing that significantly detracted from my overall satisfaction. I would say it’s a decent choice for those looking to get involved in proprietary trading. The firm has shown competence, and I felt comfortable with their support system. However, there are areas that could use some improvement to enhance the overall experience, but it’s worth considering for aspiring traders.
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1 year ago
Amalia Prohaska
Their policy seems designed to pressure traders into continuous activity or risk losing their profits. The experience with this firm is remarkably disappointing; it’s almost beyond belief.
After discussing my concerns with their team, it became clear they have a troubling practice regarding payouts. They openly admitted that if a trader halts their activities after requesting a withdrawal, the payout could be denied. This rule is exceptionally frustrating. Imagine working diligently for two weeks, submitting a request for a payout, only to be met with refusal because you took a break. They essentially compel you to keep trading, likely in an effort to push you below the withdrawal threshold or to deplete your account entirely.
I was told: “If a trader hits their profit target but stops trading due to concerns about losing the balance, we might deny the payout since it’s not in line with our policy.”
This quote comes straight from their support team. Despite my attempts to share this information, they removed my previous review and accused me of dishonesty. Therefore, I feel compelled to share my experience as it stands.
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1 year ago
Obie Cassin
Recently, I encountered some challenges with my debit card after a fraud incident on my checking account. As a result, I needed to update my payment details for my Apex evaluation, especially with a payment approaching. I input my new information, but unfortunately, it didn’t save. To make sure everything was documented, I snapped some pictures and sent them to support.
The next day, I was able to trade without any issues. However, the following morning, I was shocked to find that my $250,000 evaluation account had vanished due to non-payment. At that point, I was just about $2,500 shy of passing, with over $6,000 in drawdown, which made it an incredibly frustrating day for me.
After a long day at work, I returned home hoping for some news but received no reply. The next day, as I arrived at work, I was relieved to find an email from Apex stating that my account had been reinstated and my payment information was correctly updated. I was overjoyed—if there were an option for 10 stars, I would gladly give it!
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1 year ago
Elinore Durgan
I expressed a very valid concern regarding my hesitance to invest in another account after waiting over two weeks for a pending payout. It’s hard for me to justify paying for another account when I feel there’s a possibility that Apex might not be fulfilling payouts to traders. The shutdown of the Discord channel only added to my worries, especially since my payout was still not approved. This situation has raised a lot of red flags for me.
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1 year ago
Jake Stamm
I truly appreciate the support experience I received from customer service. I had a question regarding my account, and they addressed it thoroughly and promptly. Although I’m still relatively new to Apex, my initial impressions are quite positive. I plan to return and update my review as my experience evolves in the coming months.
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1 year ago
Douglas Cole
I couldn’t be happier with the customer service I’ve received. Apex has truly exceeded my expectations, and I can’t ask for more. Thank you, Apex!
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1 year ago
Chanel Jacobson
This is a solid proprietary trading firm. I got my accounts set up right away, which was impressive. As an international trader, I was pleasantly surprised that my payout came through faster than I had expected—just a few days after approval. Overall, a positive experience!
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1 year ago
Karine Ferry
This feels like a tremendous opportunity for me, and I’m determined to maintain consistency in my approach. A heartfelt thank you to Apex for this chance!
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1 year ago
Lilliana Conroy
The rules regarding paid accounts are quite reasonable. I find the payout process to be straightforward and hassle-free. What really draws me to this firm is the affordability of their evaluation accounts, which definitely keeps me coming back.
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1 year ago
Cydney Donnelly
I have nothing but positive things to share about my experience. This firm has demonstrated a high level of professionalism throughout our interactions. Responses are prompt, and evaluations are completed swiftly. Overall, I am quite satisfied with the company. Truly, you are the best!
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1 year ago
Jonatan Ritchie
As always, Apex delivered with both speed and thoroughness. Many thanks to the team for maintaining such high standards!
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1 year ago
Dakota Bailey
This is hands down one of the best proprietary trading firms out there. They really excel in providing traders with the tools and resources they need to succeed. The support from their team is exceptional, and they genuinely care about your growth as a trader. Overall, whether you’re a beginner or an experienced trader, you’ll find that this firm has something valuable to offer. It’s hard to imagine a better environment for trading than what they provide here.
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1 year ago
Charles Schumm
My experience has been outstanding. While many people have mixed feelings about this firm, I can only speak to what I’ve seen. Until I encounter any negative aspects myself, I can’t give anything less than a perfect 5 out of 5.
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1 year ago
Osvaldo Hoeger
I’ve had a really positive experience trading with Apex. The trailing drawdown has been a bit of a challenge for me, but it has helped me become more disciplined in managing my capital. I’ve also successfully funded my account and received payouts.
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1 year ago
Maryse Gorczany
Apex consistently exceeds expectations for its clients! They truly prioritize customer satisfaction and are always willing to put in the extra effort.
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1 year ago
Ida Howell
It took me 34 days to finally receive my payment, which felt excessively long. Additionally, I waited 10 days just to get a response from their support team. Sadly, I found the support to be unhelpful, offering no real assistance when I needed it. Overall, the experience was quite frustrating.
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1 year ago
Ernest Hilpert
Apex Trader Funding is an impressive futures trading prop firm. While the rules might seem stringent at times, they certainly encourage discipline and guide you towards achieving consistent profits in the futures market. I’ve already received a couple of payouts, and I anticipate many more in the future. Thank you, Apex—your team truly stands out in the industry!
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1 year ago
Giovanna Pouros
Absolutely outstanding!
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1 year ago
Wilma Weissnat
I’ve had the best payout experience with this firm. The returns were absolutely impressive, making me feel truly valued as a trader. Honestly, I didn’t expect such generous compensation, and it exceeded my expectations across the board. If you’re looking for a place that recognizes your efforts with substantial rewards, this is definitely it!
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1 year ago
Claudine Schneider
Apex has come through once again. I submitted my accounts on July 4th, and by July 15th, they had approved everything promptly. I saw the money in my bank today. Huge thanks to Apex for this opportunity! Now, I’m just waiting for the approvals for the period between July 15th and 20th.
For anyone interested in trying Apex, it’s best to ignore the misleading propaganda. Just stick to their guidelines, and you’ll definitely receive your payouts.
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1 year ago
Eliza Harvey
My personal experience with Apex has been outstanding. I encountered a few problems with Tradovate, but Apex swiftly addressed the situation by resetting all accounts affected by those issues. Their customer service team was prompt in resolving my concerns, tackling the problems arising from Tradovate in a very personalized way. I wholeheartedly recommend Apex to all traders.
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1 year ago
Eldridge Will
Today, I once again experienced outstanding customer support regarding a minor issue I encountered. I really appreciate the assistance from Apex—thank you!
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1 year ago
Simeon Johnson
Apex Trader Funding stands out as a noteworthy trading firm. I’m genuinely pleased with their operations and the clarity of their rules. Just recently, I experienced a seamless payout process without any issues. I want to express my gratitude to Apex Trader Funding for their transparency and for enabling responsible traders to reap the rewards of their hard work. Here’s to the continued success of Apex Trader Funding!
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1 year ago
Wilfredo Stoltenberg
This platform is fantastic and offers a genuinely transformative opportunity for skilled traders who lack capital. The support team is exceptionally responsive, always ready to help those in need. I can easily envision myself collaborating with them for many years ahead.
Liliane Skiles
Everything has been quite satisfactory, thank you!