About FlexyTrade
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Customer Reviews (32)
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2 months ago
Marianna Becker
I had a really bad experience with this company. It felt like a total scam. I bought a live account and managed to grow it to over $6,000, which was exciting at first. But then, out of nowhere, I couldn’t log in one day. When I tried to contact them for help, I was told they were no longer in business. It was incredibly disappointing and frustrating.
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3 months ago
Nadia Rogahn
I’ve been unable to access their customer website for several days now, and it’s really not a good sign. While the main site loads, the app fails to log me in, which is frustrating.
I previously considered this to be one of the better proprietary trading firms, especially with their quick customer support and professional appearance.
UPDATE: 01-13-2025
It’s official—the main website is down, and I still can’t log into the app.This is starting to feel like a complete scam company!
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3 months ago
Lawrence Reinger
I’ve been waiting over six weeks for a payout, and I have to say, this company feels like a scam. They even asked me to take a selfie with all my cards, which is ridiculous because I’ve never purchased an account using card payments. Instead, I made my purchases through cryptocurrency. It seems like they have endless excuses lined up.
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4 months ago
Kory Legros
I found the payout process to be surprisingly straightforward; my request was approved and marked as paid on November 15th. After the initial fast-track experience, I was genuinely excited to see my payout progressing. However, as of December 11th, I still hadn’t received anything. Instead, all I got were generic emails stating they were “working on the payment process.”
It’s hard to comprehend how the founder of this company can rest easy at night. If you’re reading this, I recommend saving this review for future reference. Karma has a way of catching up with people, and it’s only a matter of time before it catches up with them, no matter where they are or what they’re doing.
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4 months ago
Avery Littel
My experience has truly been a nightmare! They seem to go out of their way to come up with excuses to dodge your payout requests. I strongly recommend steering clear of this proprietary trading firm.
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4 months ago
Nikolas Bergstrom
I’m really not happy with this proprietary trading firm. I faced a connectivity issue that prevented me from closing a trade, and my account ended up being deactivated because of it. It feels like they should be a bit more understanding and accommodating when unexpected situations like this arise.
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4 months ago
Santiago Wisozk
I’ve been with this firm for about a month now, and during that time, I’ve managed to pass five $25k challenges, though I haven’t activated any yet. When they launched the $500k End of Day (EOD) with no daily loss limit (DDL), I snagged one on November 4th. After requesting a withdrawal of $5,600 on November 26th at 12:17 PM, I was pleasantly surprised to see it deposited into my Rise account by 11 AM on Thanksgiving Day—talk about less than 48 hours!
However, it did take Rise over a week to verify my bank account so that I could withdraw the funds. The customer service team has been responsive, respectful, and quite helpful throughout my experience. My main advice? Just trade, stick to the rules, and you’ll get paid.
I do have a few suggestions to improve things:
1. Please consider bringing back the EOD with no DDL.
2. It might be worth raising the consistency requirement to 30 or even 40%.
3. Think about implementing a method for closing out trades after 5 PM, similar to what Apex offers their traders. I’ve lost five $50k challenges due to an accidental long trade that triggered when I left an entry on my DOM—even though I met the profit target. I understand that was the rule, but it was frustrating.Overall, in my humble opinion, they are definitely a legitimate firm.
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4 months ago
Giovanni Mills
I finally got my first payout! While it took a bit of time to get to this point, the company’s evaluation program really helped me fine-tune my trading strategies. Plus, their support system made my trading experience pretty smooth overall. I’m looking forward to a long and mutually beneficial relationship with them!
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4 months ago
Marilou Doyle
I finally got my first payout! While it took a bit of time to get to this point, the company’s evaluation program really helped me fine-tune my trading strategies. Plus, their support system made my trading experience pretty smooth overall. I’m looking forward to a long and mutually beneficial relationship with them!
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4 months ago
Deontae Johnston
I was really impressed by how smooth the payout process was. The customer service team was incredibly friendly, making the entire experience even better.
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4 months ago
Ivah Gerlach
It’s been four weeks since I submitted my payout request, and I’m still waiting. The only feedback I’ve received has been a series of excuses, claiming that risk management is still looking over my payout. Honestly, this is just unacceptable at this stage. It feels like they either don’t know what they’re doing or, more likely, they’re pulling a scam and just aren’t paying their users. I’m owed a significant amount—well into the five figures—with no clear answers or resolution in sight. I really hoped Flexytrade would come through, but it’s looking less promising by the day. If they eventually process my payout, I’ll gladly revise my review, but right now, it has the air of another case like FTT’s bankruptcy unfolding before our eyes.
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4 months ago
Minerva Bergstrom
I wanted to share an update regarding my experience with the trading firm. Previously, I addressed an issue about non-payment during the summer, which, thankfully, was resolved two weeks later. However, a new challenge has arisen. I submitted a request to withdraw $1,500 on October 17, 2024. My account has been marked as exported since October 21, 2024, and now, as of November 21, 2024, I still have not received my funds.
During these weeks, I have received several communications from the company, stating: “We understand how important it is for you to receive information about payments, and we appreciate your patience in this process. Currently, payments may take a bit longer than usual. Our risk management team is performing a detailed audit of each account to ensure everything is in order, and they are working hard to complete this process as soon as possible.”
What confuses me is that I continue to receive advertisements about other traders receiving substantial payments, along with positive reviews on TrustPilot regarding payment experiences. Meanwhile, my case remains unresolved. I have not violated any rules, so my trading should be in compliance and within the firm’s guidelines. Yet, I feel frustrated with the lack of clear answers and deadlines regarding my payment. It feels increasingly like there may be no payment coming at all.
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40 days without payment
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12/11/2024: 50 days without payment -
4 months ago
Noemi Rogahn
Edit 2: It’s been 60 days without a payout, and the latest excuse I received is that Rise is apparently fraudulent; however, this same Rise account has processed payouts for six other prop firms. It’s a joke of a company, and I’ve had to initiate chargebacks. Seriously, do not purchase accounts from them.
I’ve experienced extremely delayed payouts coupled with constant excuses. Steering clear of this firm is advisable, and I recommend charging back any of your transactions.
After Flexytrade changed their payout policies back in September and rolled out instant funded accounts in October, I started trading with them. Nonetheless, it seems that only small payout requests, under $1,500, are being approved within the promised five-business-day window outlined on their site. My own payout request, which exceeds $50,000, along with multiple others from fellow traders in my Discord community—ranging from $3,000 to $40,000—are all still pending approval, and it’s now approaching 15 business days since I submitted them.
Whenever I reach out to support, the repeated response is that risk management is still reviewing our accounts.
It gives the impression that the firm could be in serious trouble, similar to what happened with FTT, as they seem to be stalling payouts and searching for any excuse to deny them to avoid draining their funds. Flexytrade is clearly going downhill, and it’s unfortunate that I’m stuck with funds tied up in account purchases with them.
I strongly suggest you stick to reputable prop firms that make timely payouts.
Update: After a month, I’m still met with excuses and no updates from support. They’ve informed me that they can’t provide contact information for the payout team, and they aren’t receiving any updates either. I’ve checked Twitter/X and various trading Discords, and it appears that many others are facing the same issues with Flexytrade. Everyone’s getting generic, copy-pasted email replies. Additionally, I’ve noticed an influx of Trustpilot reviews detailing similar payout problems. I cannot stress enough—avoid this firm like the plague.
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4 months ago
Rosalind Wunsch
The process was quite simple, with no games or complications involved. It’s really straightforward—just stick to the trading rules, meet your targets, and you’ll get paid!
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4 months ago
Cleve Boyle
My experience with this proprietary trading firm has been quite disappointing for a number of reasons.
First off, the registration process was extremely uncomfortable. I found myself spending three whole days just trying to get Quantower set up and operational. To add to my frustrations, the selection of trading tools is limited, which made it hard to make informed decisions.
Another issue is the confusing naming of instruments, which can leave traders scratching their heads. But what truly stands out as a major drawback are the trading rules, especially pertaining to overnight trades. On my very first trading day, I faced a ban because a deal wasn’t closed in time. Seriously? In 2024, we’re still not seeing automatic order closures? Having to manage everything manually is one thing, but getting banned for being a minute late? That’s not just unreasonable; it feels like a scam, aimed at taking advantage of traders.
In conclusion, the firm’s attitude toward clients leaves much to be desired, emphasizing a “take your money” approach. This raises significant red flags about their practices. I certainly cannot recommend this firm to anyone looking to trade.
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5 months ago
Carolyn Funk
I’ve been trading with Flexytrade for a couple of months now, and honestly, I was a bit apprehensive at first due to them being a newer prop firm. However, my experience has turned out to be quite positive. I’ve made two separate requests for $1,000 payouts, and both were approved in less than 24 hours, with the funds hitting my Rise account within 48 hours.
There are a few aspects I really appreciate about them:
1. Their customer service is accessible via chat and incredibly responsive. Unlike many firms that require you to submit tickets and might take days for a reply, Flexytrade’s support is prompt.
2. The evaluations are one-time purchases that don’t renew automatically. This convenience means you won’t feel pressured to pass quickly, and you also won’t have to remember to cancel an eval subscription if you don’t succeed.
3. Account setups are done swiftly, and the dashboard is quite intuitive to navigate.
While it’s a bit disappointing that they don’t offer NinjaTrader yet, they do provide access to Quantower, which is an excellent trading platform, although it takes a little time to adjust to it.
All in all, I’m very satisfied with my experience at Flexytrade.
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5 months ago
King Grady
I typically don’t write reviews, but I felt it necessary to share my disappointing experience with this firm. Unfortunately, I have to say that this company seems like a complete scam; they consistently refuse to pay out winning traders. I had been copy trading from my other accounts, and this morning I found out they had closed mine, claiming I was holding an overnight position.
To clarify, I was only engaged in copy trading, and none of my other accounts had overnight positions. Additionally, since I’m based in Australia, I can’t trade during those overnight hours, meaning I had to close my positions well in advance.
If you’re thinking about using their services, I would strongly recommend against it. However, if you do decide to proceed, make sure you use a debit or credit card. This way, you’ll have the option to request a chargeback, which could force them to deal with those fees.
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5 months ago
Bobbie Hackett
This firm really does a commendable job. Their approach to trading is impressive, and the overall experience has been quite positive. It’s clear they put a lot of effort into their services, making them stand out in the industry. I’ve seen firsthand the dedication they have towards helping traders succeed. From my perspective, it’s a quality operation worth considering for anyone serious about trading.
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5 months ago
Troy Cruickshank
I bought several evaluations, managed to pass a couple, and even reached payout eligibility with one account. However, I hit a roadblock when they required KYC verification. After submitting all the necessary documents, I was left in limbo for over a month while they kept telling me to wait for the KYC process to wrap up. Eventually, I received an email stating that my account had been compromised. Because I hadn’t touched the account during that waiting period, I was unable to request my payout.
Ultimately, this company didn’t pay me, and it seems unlikely they will treat you any differently. There are definitely better alternatives available.
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5 months ago
Cody Kuhlman
The whole system is operational, and I have to say, the payouts are remarkably quick.
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6 months ago
Percy Murray
This company is quite fair and has recently expedited their payout process. It’s also worth noting that they now offer multiple payouts each month, whereas previously, there was only one.
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6 months ago
Nestor Raynor
I faced a setback with the Rithmic server crashing, causing me to lose 10 accounts with a total of $25,000. However, after I provided screenshots to the company, their customer service promptly reset all my accounts. This display of good faith was truly impressive. I’m currently working on securing some paid accounts, and I’m optimistic about how things will progress. I understand that Flexytrade is a newer prop firm, which can make it a bit daunting to put your trust in them, but this experience has certainly been a positive indicator for me.
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6 months ago
Fiona Smith
I submitted my request for my initial payout, and I have to say, the process was incredibly smooth! To my surprise, everything was settled in just five business days!
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6 months ago
Lavinia Wilderman
Flexytrade excels in communication, setting a high standard in the industry. Their customer service team is impressively responsive, typically available within just five minutes to tackle any queries—whether they’re minor or significant. When issues do pop up with accounts, they don’t leave you in the dark. They clearly outline the problem, referencing specific trades that triggered the issue, and guide you through their auditing process to reach a resolution. Throughout this experience, they are attentive to your feedback and keep you informed at every stage.
Unlike some other firms, there’s no uncertainty about what’s going on.
For instance, my payout was temporarily halted due to a hedging conflict. This occurred because the copy trader on my account entered against my position on the very first day of trading. Flexytrade identified this problem right away, detailing the specific trades involved. After I provided my perspective on the situation, they conducted a thorough audit on their end, and I received updates via email before, during, and after the review. In the end, all my payouts were approved. I was genuinely impressed with the efficiency and transparency of the entire process. Thanks, Flexy!
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7 months ago
Jettie Reinger
I genuinely have nothing negative to report here. Sure, I hit a few bumps along the way, but ultimately, everything got sorted out. I had to go through my KYC process twice, but when I voiced my concerns, they accelerated it. They did change their payment method, but they quickly guided me on how to navigate the new process. Whenever I had questions—many of them—they always responded in a respectful manner. I did experience one payout rejection, but it was for a legitimate reason. However, they did send me the full amount I requested afterward. There was a glitch with Rithmic at one point, which they promptly investigated, and even though they required a lot of documentation, they were instrumental in resolving the issue. Has it all been absolutely smooth? Not necessarily. But their professionalism and responsiveness made a big difference in getting things done. I wholeheartedly give Lyn and Oliver in customer service a five-star rating for their support during my trading journey over the past month. I truly hope Flexy continues to thrive and remains a solid option for traders.
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7 months ago
Halie Hansen
I want to give this firm a fair shot, but my experience has been disappointing. Typically, I avoid writing negative reviews, yet I feel it’s important to share my story for the sake of others. Seven of my accounts were unexpectedly deactivated because I held positions overnight. I had eight accounts actively trading, and I tried to close them just seconds before the market closed, as I regularly do. However, only my leader account managed to exit the position successfully. Meanwhile, my NinjaTrader platform remained open with other proprietary accounts, and those closed without any issues.
To make matters worse, the firm has deactivated my accounts without providing any clear explanation, stating only that their technical team is looking into it. I submitted screenshots of the event log, which clearly show my attempts to close the accounts before the market shut down. Now, I’m left feeling frustrated and uncertain about my situation. I was expecting to receive payouts today, and my accounts were showing gains of over $8,000, resulting in more than $50,000 in profit lost—without a single update from the support team. My account number is FT11498.
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7 months ago
Aaron Schulist
I have to say, my experience with this proprietary trading firm has been incredibly disappointing, and I would rank it among the worst I’ve encountered. It feels almost as if they are deliberately setting traders up for failure. For instance, I’ve had multiple situations where I closed trades in the green through Quantower, yet their system inaccurately shows these as losses until I hit a drawdown.
On top of that, customer service has been abysmal; I’ve waited up to a week for a response regarding my issues. When they finally do respond, it seems like they are just as lost about the financial markets as I am, attributing my losses to market volatility. But honestly, how can a profitable trade that gets recorded as a loss be blamed on volatility?
This has truly been a frustrating experience. I strongly recommend steering clear of these unregulated proprietary firms. Don’t waste your time like I did with them.
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9 months ago
Wendy Reichel
I was denied a payout due to some hidden stipulations in their contract. I traded during a news event, and I couldn’t find any mention on their website that prohibits this. It seems they’ve tucked this info away in the fine print—pretty misleading, if you ask me.
On a positive note, their customer service is quite commendable; they respond courteously, which is a breath of fresh air compared to some firms like Apex, where you might face denial along with mockery.
It seems like they may have encountered some unfortunate circumstances and, as a result, are now reluctant to issue payouts. The payment options are a bit cumbersome too, relying mainly on complicated cryptocurrency methods that discourage most potential traders.
Over time, they’ve made their rules stricter and switched their payout review process to a monthly basis, which feels increasingly complicated.
Their technology is impressive, though. The fact that their system operates fully on automation is pretty neat.
Despite the denial of my payout, they come across as decent people navigating a tough landscape.
That being said, I wouldn’t want to work with a company that obscures their policies behind vague fine print while promoting a message like “trade your way.”
I genuinely wish the team and owners success in their future endeavors.
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10 months ago
Alessandro Green
Flexy offers a solid platform, and so far, I’ve found their customer service to be quite responsive to all my inquiries. However, Alan’s review hit the nail on the head. If you opt for either the single option or the bundle but lack cryptocurrency, you’ll hit a snag when it’s time to pay. Just picture this: you go for the five-account bundle, but then your credit card won’t work when you need to pay the entrance fee for the next level, which applies to five or more accounts. I’m invested in this because I have a live single plan that I’ll be moving forward with shortly. If I pass the exam, it’s uncertain how I’ll cover the entrance fee for the next level. Keep in mind, many proprietary firms have a similar fee structure. I just can’t upgrade with a bundle without a functional card. I really hope this gets resolved quickly—I’m so close to making progress!
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11 months ago
Bulah Hoeger
The fact that payments are only accepted in cryptocurrency, even through services like Banxa, speaks volumes about this proprietary trading firm. If you’re comfortable with a prop firm solely reliant on crypto, you might find it suitable. Initially, I purchased challenge accounts via Stripe, but when it came time to pay the activation fee (after passing the accounts), I discovered that only crypto payments were accepted. Although they’ve teamed up with Banxa, it’s worth pointing out that their website clearly states, “Banxa is not a bank.” It raises some red flags when a trading firm lacks a straightforward credit card payment option.
Additionally, there are no Discord or Telegram groups available for communication. The rules for the Challenge phase are fairly standard—nothing particularly unique compared to other firms. Pay close attention to their payout policies!
**Update 08.11.2024:**
I acquired 20 accounts at 50k each with a whopping 90% discount, totaling just $300 on my credit card. I passed some challenges and unfortunately blew others. However, when I tried to pay the activation fee, credit card payment was off the table, leaving only crypto options. I chose not to activate my accounts at first, as I have reservations about any prop firm that insists on accepting only cryptocurrency. I waited a couple of weeks until they finally added credit card payment, after which I activated my accounts. I then proceeded to request two payouts: $1,000 and $500 for different accounts. Yes, they did pay out, which is ultimately what matters most.**Update 15.12.2024:**
I put in another payout request, but the wait has been excruciating: “the first phase of review and review process may typically take 5-7 business days.” Once you request a payout, your account switches to “admin only,” meaning you can’t trade while you await approval or rejection. And if approved, there’s still a delay before the funds are disbursed, during which your trading account remains locked. They seriously need to refine their review and payment procedures, which led me to lower my rating by one star.**Update 27.12.2024:**
On December 8th, I submitted another payout request and finally received it on the 21st. However, my account remains in “admin only” status and I can’t trade until they grant me access again. At least the payouts are coming through, but being restricted from trading while awaiting further approvals is frustrating. They urgently need to reassess their operational processes, prompting me to drop my rating by yet another star. -
12 months ago
Yolanda Luettgen
Utterly misleading.
Florida Beer
Initially, this trading firm appeared to be something truly groundbreaking in the market. However, it quickly revealed itself to be nothing more than a scam. Right away, I found that my personal account login was unexpectedly disabled. Upon reaching out to customer support, I discovered that they were no longer operational. Following that, I submitted my refund request for the funds in my accounts. I received a response indicating they would process my request and get back to me.
A month went by without any updates. When I followed up, I received the same generic reply: they were working on it and facing a high volume of inquiries. I can’t shake the feeling that this was all premeditated—a sophisticated scam designed to deceive people. In the end, it feels like cheap cheese comes only with a mousetrap. At least I gained some experience from this ordeal. For reliable options, I believe TPT and FTMO stand out as the best choices available.