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Customer Reviews (506)
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2 months ago
Maegan Erdman
Absolutely incredible!
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2 months ago
Genoveva Halvorson
The customer service left much to be desired. I was in a difficult situation when one of the so-called agents abruptly ended our chat. They stated that our conversation had to stop and that they weren’t able to assist me further. I mean, what kind of support is that? It’s really disappointing.
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2 months ago
Alan Corkery
I can’t say I’m entirely satisfied with my experience here. They tout instant payouts as a big selling point, but when I finally passed their challenge and made a modest 2% profit, I found myself waiting over 25 hours just for my payout. Frustratingly, I ended up having to cancel my payout to continue trading. Unfortunately, this led to a loss, and just two days later, I lost access to my account. It feels like the odds are always stacked in favor of the firm. I reached out to customer support, speaking with real agents more than 15 times, yet nothing ever got resolved! It’s starting to feel like those claims of instant and fast payouts are more of a marketing gimmick than reality.
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2 months ago
Trever Grady
Significant slippages are a major issue here. For instance, if you manage to close out a trade with a profit of $1,000, you might only end up with around $300 to $400 after slippage takes its toll. Conversely, if you close out a position at a $700 loss, it could slip down to $1,200 or even $1,300. While I’m generally a fan of cTrader, their platform left much to be desired. I encountered an experience that was truly frustrating; once you enter a trade, you often have no idea if you’re in profit or loss, as it can freeze for extended periods. In short, I would strongly advise steering clear of this firm—it’s just not worth the hassle of dealing with what feels like a scam.
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2 months ago
Harmon Harvey
For anyone interested in the evidence backing my claims, I’ve made my findings available in a public forum. A simple online search for my username should help you find it.
In my experience, I set out to trade and pass FunderPro’s $200k evaluation, expecting to find the fair trading environment they advertise. Initially, everything went smoothly. I executed my first four trades with a risk management approach of 1-2% per trade on lower timeframes (1 min/2 min), and my balance grew to $204,227.61. Slippage was minimal and manageable. However, things took a turn for the worse. Suddenly, as I executed trades, I faced severe drawdowns amounting to thousands of dollars, far exceeding what would be considered normal slippage. Even when trying to cut my losses early, I found my positions closed at significantly worse prices, resulting in losses greater than my initial risk. None of the standard risk management strategies, including those recommended by FunderPro, could alleviate this situation. What I experienced wasn’t just “natural slippage” but rather extreme, uncontrollable, and unprecedented, given my prior dealings with the same firm. When I reported the issue, I was promised a resolution within 24-72 hours. Now, after six days, I’m still waiting for an actual solution. Considering the significant disadvantage this delay has caused, I requested to be moved directly to Phase 2 as compensation.
There are critical issues regarding FunderPro’s claims:
1. Prop Firms & Slippage: While prop firms assert that slippage is beyond their control, they do play a role in the execution via their liquidity provider, which impacts order fills, spreads, and execution speed.
2. FunderPro’s Deceptive Assertion: They claim that “slippage is out of their control,” yet firms promoting full A-book execution shouldn’t exhibit stark slippage discrepancies among traders. Some firms deflect responsibility to avoid admitting possible manipulation of execution to increase trader failure rates.
3. Order Placement Errors & Liquidity Providers: My experience points toward severe issues with FunderPro’s liquidity provider or the possibility that spreads are artificially widened on larger evaluation accounts, making it harder to pass.
4. Inconsistent Information About TradeLocker: TradeLocker claims it doesn’t provide liquidity, which contradicts FunderPro’s statement. This inconsistency raises concerns about the firm’s A-book claims.
5. Promises of Fair Trading Conditions: FunderPro markets itself as a fair environment for both evaluations and funded accounts, stating they will compensate traders affected by external issues. If this was genuinely out of my control, why haven’t I seen compensation or a shift to Phase 2?
In summary, I expected a prompt and professional response within the given timeframe, but nearly a week later, there has been no resolution. This situation severely undermines trust in their evaluation process. If FunderPro addresses my concerns and compensates me for the delays by moving me to Phase 2 so I can demonstrate my consistency as a trader in a fair environment, I would happily revise this review to reflect that they took my concerns seriously. But for now, I can’t recommend them until these issues are adequately addressed.
Traders, proceed with caution.
Concepcion Prohaska
I’ve been a client of Funderpro for roughly three years. In the early stages of my experience, I found the customer service to be excellent, the consistency rule didn’t exist, and the spreads were more manageable. However, things have taken a turn lately. Recently, my account was compromised due to something called a “daily drawdown.” The frustrating part? I still had $70 remaining in my account. When I reached out through a support ticket, they informed me that my daily drawdown had apparently never reset — which is exactly what I was trying to address in my ticket. They didn’t make much of an effort to resolve the problem. I’ve since sent a follow-up email and opened another ticket, and I’ve been active in their Discord, but frankly, it hasn’t been very helpful!