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Customer Reviews (1276)
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2 months ago
Hira Qureshi
They blocked my account 21601 without any prior notice, and honestly I’m pretty annoyed about it. I’m trying to attach their email as evidence, because at this point it feels like they’re running a scam and then just hiding behind “process.”
To be clear, I never did arbitrage trading, and I also want to know why FunderPro didn’t provide actual proof that I violated anything. What I got instead was a reply that sounded polished, but it didn’t answer the real question. The message came across as professional—almost like a template used to shut people down.
Here’s what they wrote:
Dear Syed,
Thank you for providing a detailed overview of your trading methodology and for submitting your formal appeal.
The Risk and Compliance team has conducted a comprehensive manual re-evaluation of your account activity, specifically reviewing the points you raised regarding trade duration, execution style, and risk management parameters.
Despite your explanation, our internal audit confirms that the execution patterns within account ID 21601 consistently align with prohibited arbitrage strategies as defined in clause 13.8.
While we acknowledge your statement regarding your trading approach, our detection systems identify specific price-latency exploitation and feed-synchronization patterns that fall outside the scope of standard directional trading. Our decision is based on the underlying execution data rather than the specific tools used or the length of the holding time alone.
We understand this is not the outcome you were hoping for. However, to maintain the integrity of our trading environment and protect our platform infrastructure, we must apply our Terms and Conditions consistently across all accounts.
Please note we do not disclose the specific data used in our detection process to protect our proprietary security measures.
After careful consideration, the original decision remains unchanged, and the case is now considered closed.
Antonella
FunderProWhat’s frustrating is that they claim “internal audit” and “execution data,” but they never show anything concrete. They also say they won’t disclose the specific information, so basically you’re left with claims only. If their system is accurate, then why not provide at least some verifiable details? Instead, it’s just vague language and a closed case.
I’m leaving this review to warn other users: once they decide you’re doing arbitrage (even if you’re not), they can block you and refuse to share evidence. For me, that’s a major red flag.
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2 months ago
Mikko Laine
Very disappointing experience with FunderPro.
I traded pretty consistently with the same strategy and roughly the same risk profile—about 1% risk per trade, give or take. I went through a few trading cycles without any real problems. The trouble only showed up after I requested a payout, which is honestly the part that bothers me most.
What really frustrates me is that the explanation for the alleged “inconsistent trading” violation kept changing as the review went on.
At first, they said the issue was connected to my smaller trade size—something about 0.01 lot trades versus 0.23 lot trades. I then shared evidence showing the 0.01 lot trades were placed:
* after I followed their support guidance to avoid an inactivity breach following account reinstatement
* while I was troubleshooting a confirmed “Auto trading disabled by server” problem, which they later said they had fixed on their sideAfter I provided that, the reasoning completely flipped. Suddenly they claimed the violation was actually between a 6 lot EURUSD trade and a 0.23 lot XAUUSD trade, based on “notional exposure.”
So basically, the justification behind the breach changed multiple times. Despite that, the final decision felt more like a pre-determined outcome than something based on consistent, clearly applied review standards.
On top of that, there were other issues too:
* a long payout delay caused by a system problem
* an inactivity issue that happened during that delay
* an appeal portal bug where an old March appeal was still showing as active, and that blocked me from submitting a new oneI still sent documentation, support tickets, screenshots, and explanations, but the response stayed generic.
The most worrying part is that I didn’t receive any real warning or restriction while I was actively trading. The problem only surfaced once I asked for the payout.
Overall, this has been one of the most exhausting and frustrating prop firm experiences I’ve had.
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2 months ago
Rohit Kumar
You will never get a payout from these Funderpro scammers. They rejected my payouts without giving any real reason, just saying that I violated the IP rules even though I only trade from my home Wi‑Fi and mobile data. When I asked for clear details and requested proof, they simply didn’t reply to my email. Honestly, they keep shutting me down with vague claims.
So please don’t donate your hard-earned money to this Funderpro—at least if you support someone genuinely in need, you’ll get blessings. Save yourself the headache and avoid them.
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2 months ago
Sophie Martin
We spoke with a woman who basically swindled us out of all our money. I honestly think she was pretending to work for your company—her name was Grace Ormond. Do you have anyone with that name employed by you?
She also told us she lives in Toronto. We believed her at first, but now we’re not sure what’s true anymore. The bigger problem is what she said about our investment. She claimed that if we wanted the money my husband put into Bitcoin, we would need to pay for part of it first—like a “fee” or “processing” charge. Is that even how your company operates?
In the end, we never received a single cent back. She left us with nothing except more questions and the feeling that we were taken advantage of. She comes across as a scam artist, and we really need help getting our money back.
Please tell us what steps we should take. If this person is not affiliated with you, we want to report it properly. We’re genuinely desperate at this point—any guidance would mean a lot to us.
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2 months ago
Eoin O’Sullivan
Are you reading the negative reviews about FunderPro? Real people are speaking, and honestly, you should pay attention.
You wronged me and, from what I’ve seen, plenty of others too. Every day the 1-star reviews seem to pile up because you’ve been cheating profitable traders like me. In my case, you denied a payout of $18,000 USD. It’s pretty clear that a lot of people are now showing the world what’s really going on—your true colors.
Please, world, take a moment and read the reviews. They don’t read like random complaints; they sound like real people with real experiences.
The pattern is consistent: they’ll do everything in their power to avoid paying out. And customer service? They only respond when it suits them. If you mention anything negative—anything at all—they’ll block you on Discord. They also close channels of communication, so you can’t tell your side or share the truth.
FunderPro, you blocked me here too.
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3 months ago
Jennifer Thompson
My husband put a lot of money into Bitcoin through your company, and we still have not received the funds that are owed to him. At this point, I’m really worried about what’s going on.
We’ve been dealing with Grace Ormond, who she claims is handling our account. She told us we would receive our money over a month ago—over 4 weeks now—and we’re still waiting. What’s worse is that she keeps taking additional money out of our account and transferring it into Bitcoin, saying we “need” to do that in order to get the payout.
That explanation doesn’t make sense. Instead of receiving what we’re owed, our account has been almost wiped out. We need that money for bills, and now we’re scrambling because the balance kept dropping. We’ve tried calling Grace Ormond multiple times, but her phone number is either unavailable or disconnects right when we call. She is supposedly based in Toronto, so we expected at least a clear response or some kind of confirmation.
Can you please look into this urgently and let us know what you can do to help us recover the funds that are owed? My name is Jennifer Thompson, and my husband is Michael Thompson. I’m honestly upset that we’re stuck waiting with no real access to the person managing our case. Thanks in advance for addressing this.
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3 months ago
Marco Bianchi
Lavoro con Funder Pro ormai da circa 3 anni e devo dire che è davvero una proposta fantastica. Nel complesso mi trovo molto bene e l’esperienza è stata più che positiva. Qualche tempo fa ho avuto un piccolo problema, ma grazie a Giuseppe e al team Risk me l’hanno risolto in modo super rapido, praticamente subito. Dopo la sistemazione ho potuto effettuare anche il prelievo senza attese inutili (per la precisione, il giorno stesso). Consiglio Prop fermamente: a mio avviso è una delle piattaforme più solide e serie che ci siano. Prop firm consigliatissima!
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3 months ago
Derek Mitchell
Honestly, I’m extremely disappointed with my experience with FunderPro.
I bought multiple accounts from them and ended up spending a pretty significant amount. I traded consistently, followed their rules as best I could, and kept everything within what I believed was acceptable. The problem came when I finally started to get profitable and was getting close to payout time—then, out of nowhere, my funded account was terminated.
Their explanation was that I supposedly violated a news trading rule. They pointed to a profit of only about $150 during the event window, but what really bothered me is that the account didn’t just get paused or give me a chance to correct anything. After the warning, it was basically closed immediately. To be clear, I didn’t keep trading after that incident, yet they still pulled the plug.
On top of that, I was accused of having activity that “didn’t look like one person trading alone.” That’s honestly wild, because I’m the only person who has ever used my account. I asked for proof and a clear explanation of how they came to that conclusion, but the responses didn’t really address what I requested.
Overall, it left me with the impression that once you start performing well and payouts become a factor, traders can be treated very differently. I know there are rules, and I’m not saying they shouldn’t enforce them, but transparency and fair handling matter a lot too.
If you’re thinking about trading with this firm, do yourself a favor and read the enforcement policies closely—because it seems like accounts can get terminated very quickly, even after what should have been a first warning.
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3 months ago
Fatima Siddiqui
This is a complete fraud company. They rejected my payout even though I followed all the rules they mentioned. What’s more, they even sent me an email with a completely different name, like they don’t bother verifying anything properly.
Honestly, the whole process feels rigged. There are baseless and hidden rules that only come up during payout, and they never communicate things clearly in advance. Please don’t fall into their trap.
If I could, I would give them -100.
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3 months ago
Trent Miller
This firm is basically the definition of a mirage. Sure, they have great customer service, and their engagement on Discord and email can feel responsive at first. But when it comes time to process a payout, they will find literally any and every excuse to stall or deny.
One of the biggest, most flawed claims I’ve seen is “IP address account sharing.” I’ve watched multiple people post about the same issue, and I ended up being accused of it too. In my case, the timeline was pretty frustrating—first they delayed, then they asked for more verification, and after that it felt like they just kept moving the goalposts.
I’m telling you to stay away. Don’t get distracted by the rare good reviews you might spot—scroll, read the pattern, and pay attention to the negative ones, because I can confirm that the complaints aren’t isolated. Honestly, I doubt this company will last long.
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3 months ago
Ananya Singh
FunderPro is a scam, and honestly they’ve completely lost their credibility. On my second payout request, they flagged my account for “account sharing” and claimed I’m sharing my account with other traders—which is absolutely not true.
I raised a review request, but the response basically repeated the same thing. I traded using the same IP even when my first payout was approved, so what exactly changed the moment the second request came in? Their risk tools and verification process really need a serious update.
I’m genuinely disappointed because I put in so much effort to clear the account, only to have it locked down for reasons I didn’t commit. I won’t be trading with FunderPro anymore. This is such a bad experience.
If only one or two people face issues, maybe it’s understandable—but when a handful of customers are saying the same kind of thing, it becomes concerning for the brand’s reputation. For account sharing accusations, how could that even be possible? I don’t have any trader within even 100 km who uses prop firms, let alone sharing access through FunderPro.
Please don’t consider this firm anymore—it looks doomed.
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3 months ago
Marcus Thompson
FunderPro has basically vanished at this point. 2024 was okay, but honestly, this was the final straw. They’re not even trying anymore—now it feels like they’re straight-up scamming people and making up any excuse they can to avoid paying out.
The most ridiculous part is the “compliance” message: “Following a compliance review of your account 1779064 and your trading activity, our analysis identified unauthorized IP Address usage associated with your account.” Come on… it’s like they’re copying and pasting the same nonsense. If you look closely at their social media, the pattern is pretty clear.
This prop firm advertised trading with real funds, but that hasn’t been true for a while. When I started, I had a live TradeLocker account—meaning you were actually funded. Then, later on, it quietly switched to a demo TradeLocker account for “funded.” So yeah, that’s a big difference, and they’re acting like it’s nothing.
I’m going to review the contract in detail and push back on this, because their whole setup doesn’t add up. And if they’re going to keep denying payouts with fake compliance claims, I’m definitely going to expose it.
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3 months ago
Jordan Thompson
I gave them a second chance because at first I clearly missed the 20% rule, so I get why they flagged me. But then they did it again without sending proof or acknowledging what they were claiming, and they also took my profit.
I sent screenshots of my trade while it was happening, showing I didn’t exceed the limit. Still, it felt like they either didn’t review the evidence properly or they just stayed locked on their original decision. Even after multiple appeals, I kept getting different people replying with different “formulas” for how the calculation works—totally different explanations each time.
At this point, it just doesn’t add up. I’m sending documentation of my actual trade, but they don’t seem to consider it at all.
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3 months ago
Jessica Thompson
Complete scam! Do not use this company. I’m honestly shocked they’re still operating—my experience was terrible from start to finish. Save your money and go with someone else.
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3 months ago
Michael Johnson
They really should create transparent and clear rules to avoid problems. I’ve been trading with prop firms for a few years now, so I know the kind of issues you can run into when the policy isn’t super clear.
Overall, the firm is pretty good, and the experience has been solid for me. Still, there are a few things they should adjust—especially around how certain rules are applied. A couple policy tweaks would make a big difference, honestly.
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3 months ago
Michael Johnson
Like many other prop firms, you really should read the rules and conditions carefully. There’s quite a bit of hidden stuff, and I only noticed some of it after I got into it.
That said, despite the fine print, the trading conditions are actually pretty good. Overall, it’s not a bad setup, but don’t rush through the details—take your time and double-check everything.
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3 months ago
Rahul Singh
I’d strongly suggest anyone thinking about buying accounts from this firm, or trusting their “giveaways,” to be careful.
I was announced as a winner in a live giveaway. They said I’d receive a 50K challenge account, and at first everything looked okay. However, later I noticed it was marked as “Failed” even though there was no login from my side and no trading activity at all.
When I contacted support, they first admitted it was abnormal. Then they came back with a story that it was a system error—apparently multiple accounts were created and only the first user was supposed to keep it. Honestly, that’s still their problem, not mine.
Even after that explanation, they refused to restore or replace the account and simply closed the case.
Based on my experience, these giveaways feel more like marketing gimmicks than genuine rewards, because even winners who are confirmed may not end up receiving what was promised.
So please think twice before relying on their promotions or services.
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3 months ago
Arben Leka
I’m honestly extremely disappointed with FunderPro. I entered a promo code and got a “Successful Checkout” confirmation right away. The problem is, they’re now refusing to provide the credentials, saying the code had already been used by someone else.
To me, that feels like a classic bait and switch. If a promo code is truly already taken, the system should reject it immediately—there’s no reason to confirm the order as successful in the first place. Their support rep, Timothy, actually said the checkout looked successful, but still refused to honor it. Very unprofessional, and it’s definitely misleading for any trader trying to rely on those confirmations.
For reference, my ticket is #23031737. Avoid this firm.
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3 months ago
Michael Thompson
Before you send any money to FunderPro, you really should think twice. From what I’ve seen, they’ve deliberately set themselves up outside of U.S. jurisdiction for a couple of reasons. In plain terms, that means they’re not held to U.S. regulations and, for the most part, they’re also out of reach when it comes to U.S. courts.
Their pitch is basically simple: they claim their business model is to reward you for trading well because, hey, it benefits them too. That’s the story. The reality (at least in my case) seems different. What they do is wait until your trades rack up a decent amount of profit—then they cancel your account.
When they shut me down, they couldn’t explain what rule I supposedly broke. I asked multiple times, and each time they just refused to give a straight answer. No specifics, no clear explanation of the trades involved—nothing useful.
At this point, it’s not complicated to connect the dots. They come across as crooks. And from what I’ve read in Discord threads and other places, it looks like this is their approach pretty often. Instead of trying to build something reputable, they’re grabbing as much cash as possible through outright theft. It’s short-sighted, but they keep doing it as long as they can.
Please, check multiple review sites and social platforms before you hand FunderPro any money. They need to be prosecuted.
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3 months ago
Andrei Ionescu
To start off, I have to say my overall experience with FunderPro up until my second payout request was genuinely positive. The platform felt smooth, the reward processing speed was honestly impressive, and I was already thinking about recommending FunderPro to every trader I know.
Unfortunately, once I submitted my second payout, everything went downhill. My account was permanently terminated and I was banned, with the reason given as a KYC country of residence discrepancy under Clause 3.3. I did what I could: I sent a detailed email to the risk team with specific questions, including asking for the exact evidence of what they claimed was “discrepant.” After that, I only received a copy‑paste template reply, and none of my questions were answered. Account ID: 22242770.
A few points that matter, in my opinion:
– FunderPro processed my first payout using the exact same KYC documents and the same country information that was on file. Nothing changed between the two requests.
– My KYC was fully approved, and I was allowed to trade normally. This issue only came up after the second payout request—never during onboarding, never during KYC verification, and not even during the first payout.
At this stage, I genuinely think it might be a mistake. I’ve also seen at least one similar case mentioned on Trustpilot where FunderPro admitted fault and reinstated both the account and the payout. I’m hoping something similar happens here, and that the review is fair and transparent.
Just to be clear, I’m not trying to ruin FunderPro’s reputation. I’m posting publicly mainly to push for a proper and understandable resolution. If they handle this correctly, I will happily update my review to reflect the full experience.
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3 months ago
Amir Tesfaye
Scammers!!! Guys, please be careful with this company. They shut down my 3 funded accounts just after I started withdrawing consistently, and there was no breach or warning at all. I was even an affiliate, but they never replied to my messages. Honestly, it feels like a complete scam.
Also, don’t get too excited about the discounts they show you every time. From what I’ve seen, it’s mainly because people realized they were scammers and left, so they’re trying to keep things going—maybe they’re running out of money, not even to pay their employees. This company should or will get shut down soon. You have been warned!
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3 months ago
Amir Khan
This is really pathetic. It feels like a total scam because the company didn’t give the payout. On top of that, they only inform you at the time of payout that you’ve breached their rules, but that information is not clearly mentioned anywhere in their rules. Honestly, I didn’t expect such a mismatch after following what was written. Not worth it.
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3 months ago
Amit Sharma
I’m honestly extremely disappointed with my experience. My withdrawal request of almost $18,500 was rejected outright.
The stated reason was “asymmetrical profitability.” From what I understand, that’s basically saying profitability isn’t allowed to be one-sided or consistent in a specific way. If that’s truly what it means, then it really does raise a serious concern: are traders being penalized just because they’re consistently profitable?
I’m still hoping the company reviews this properly and handles my payout in a more professional manner.
Account #1712277
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3 months ago
Marco Rossi
Ho ricevuto supporto immediato e davvero efficiente per la richiesta di payout. In pratica mi avete risolto il problema tecnico in pochissimo tempo sulla vostra piattaforma, qualcosa come in 30 minuti circa (non ricordo al minuto, ma è stato rapidissimo). Ho contattato l’assistenza e già dalla prima risposta si sono mossi bene, senza giri inutili. Davvero grazie, sono molto soddisfatto.
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3 months ago
Brandon Miller
They’ll find any excuse to delay or deny payouts. I was told multiple people were using the account, but when I requested proof, I even shared documentation of my own activity. After that, there was basically no response at all. Honestly, don’t waste your time—avoid this place!
Youssef El Amrani
I’m a professional trader with about 3 years of experience, and I’m writing this to warn others about FunderPro. In my case, their automated systems feel very unreliable, and their policies don’t match what their support tells you.
My funded account (ID: #22252689) was terminated with the reason “shared IP addresses.” The problem, apparently, was simple: I switch between my home Wi‑Fi and my mobile data (4G) while trading from Morocco. When I raised the issue, they basically didn’t want to hear it.
To see if there was any real consistency, I did a small test. I asked their support team the exact same question again, using a different email, expecting the answer to be the same.
What I got back was pretty shocking:
FunderPro’s official support (and even their AI agent) told me in writing that:
– Switching networks (Wi‑Fi / Mobile Data) is PERMITTED.
– Shared or dynamic ISP IP ranges (very common in Morocco) are not automatically a violation.
– Enforcement isn’t based only on IP overlap.
And yet, despite those admissions, my account is still blocked for the exact type of issue they said should be okay. I even provided my unique device hardware ID (Huawei Y7 2019) to show I’m the only user, but they ignored it and continued with the automated flags.
If you trade from a country with dynamic IPs—Morocco for example—I’d strongly suggest staying away from FunderPro. They may take your money, and then you can get banned for something as normal as changing your local internet connection, even though their own support claims it’s allowed. I still have screenshots to back everything up.
Account ID: 22252689
Status: Unfairly Breached