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I really wanted to believe this was a legitimate company. However, after my experiences, I find myself agreeing with some of the negative reviews.
The articles seem to be penned by the same individual, which gives off a vibe of a rather small operation. On the plus side, their trading rules were fairly similar to what I had with SurgeTrader, a platform I miss deeply. The pricing was attractive, and they had some excellent promotions.
So, what was the issue? I meticulously read through the trading rules, wanting to ensure I understood them completely. I could trade news—though I’m not typically a news trader, I despise being penalized when my stops or pending orders get hit due to market-moving events. Hedging within the account was also an option, which was just what I needed. But what they did to me was totally uncalled for.
Here’s my experience. I purchased multiple accounts and faced failures along the way—bought one, passed Phase 1, but fell short in Phase 2. Typical ups and downs, right? But with my latest account, things took an unexpected turn. I passed Phase 1 and saw the certificate in my dashboard, but no email with credentials for Phase 2 arrived. However, the setup was accessible on my platform, so I proceeded to trade Phase 2 anyway. Strangely, it was marked as “live” instead of “demo.” I reached out to inquire about this, but didn’t get a response. Ultimately, I completed Phase 2 in just one day. I was fortunate to stick to my trading plan, and everything unfolded just as I had hoped. It was a truly rewarding day. I couldn’t believe it!
But again, after reaching Phase 2, no email followed. I checked my dashboard, and sure enough, the certificate was there—so I had passed both phases. Yet, I found myself emailing customer service once more to ask about funding. They assured me I would hear back within 24 hours.
Not surprisingly, that didn’t happen. I emailed again, and my message got forwarded. I began to worry about potential repercussions, and my gut feeling proved correct. This time, they responded quickly, claiming I had violated their “general Exploitation of a Trading Environment.” I clicked the link—probably for the tenth time—hoping to understand what I had done wrong. No violations on my part.
Latency arbitrage? Never experienced any latency, and I actually enjoyed their platform; it was one of the best I’ve used. Taking advantage of glitches? Absolutely not. Everything ran seamlessly.
I had a lucky day—and instead of acknowledging that, they deny me funding and ominously mention banning me for supposedly breaking some arbitrary rule just because I had a fortunate trading experience!
If they respond—which they really ought to do—they’ll probably fabricate some tale. I expect they’ll get the last word, which might sound believable. However, if they decide to actually take responsibility and resolve this issue, I’ll gladly come back to revise my review. I genuinely hope it comes to that. Until then, my search continues for a legitimate and well-managed trading firm.
The support team is truly amazing! They go above and beyond to assist traders. Whether you have a quick question or need in-depth guidance, they are always ready to help. The responsiveness is impressive, which makes trading so much smoother. I can’t express enough how much their support has enhanced my experience with the firm!
I have serious concerns about their honesty. After trading successfully and earning $597, I attempted to withdraw my funds. However, they delayed my request and subsequently halted my trading account, claiming I had violated trading rules. They boast about paying millions to their clients, yet they couldn’t process my withdrawal of just $597. I must warn others: I was banned from their Twitter and Discord channels simply for sharing my honest opinion; it seems they only want to hear positive feedback.
The firm frequently alters its rules and terms, seemingly expecting traders to keep up with these changes weekly to avoid potential violations. When I reached out to support after they compromised two of my challenge accounts, their response was essentially dismissive—just a “Too bad. Move on.” It’s important to note that these changes can retroactively impact both new and existing accounts. So, be cautious, as they might take your money based on arbitrary modifications to their terms.
I strongly advise against spending your money on their challenge. It’s been over a month since I last saw any payment, and that includes the fees. They seem to delete all their social media platforms, which raises a lot of red flags. It feels like they’re still secretly scamming new traders. Honestly, this company should be taken down for good.
I strongly advise against spending your money on their challenge. It’s been over a month since I last saw any payment, and that includes the fees. They seem to delete all their social media platforms, which raises a lot of red flags. It feels like they’re still secretly scamming new traders. Honestly, this company should be taken down for good.
This proprietary trading firm is impressively reliable. I’ve cashed out multiple payouts, and the support team has been fantastic. They respond to any questions I have in record time. Huge thanks to them!
I honestly never expected to be writing this about Smart Prop Trader. My account has been manually breached, yet there’s not a single instance in my trading history that breaches any of their rules. I concede that my strategy faced challenges last month, but I can assure you, I adhered strictly to their daily and max loss limits, and didn’t utilize any prohibited strategies. It’s quite disappointing how they’ve shifted from responding to my inquiries fairly quickly to ignoring both my emails and support chat messages entirely. I was anticipating a payout this month, but now it seems that’s not going to happen. I’m absolutely stunned; my nerves are all over the place. I truly believed they were one of the reputable firms out there.
After waiting for over three long months, I was shocked to have my payout denied, especially after being reassured multiple times that I’d receive my funds.
My payout request of $3,952 has been hanging in limbo since May 8. In the meantime, they reset my account and permitted me to continue trading while I anxiously awaited another payout. I managed to generate profits of $8,000 and was ready for my second withdrawal when things took a turn for the worse. They claimed there were issues with my account due to poor risk management, focusing on a particular trade involving 3 BTC, which, by the way, was a losing trade—not a win.
With a stop-loss of 500 points, my risk was only about 1.5% on my $100,000 account, and I opened that trade while already up over $8,000 in profits. What actions did they take? They wiped out all my profits across not just this account but also my other funded ones. To add insult to injury, they claimed that my $3,952 payout would also not be honored.
After posting a negative review on Trustpilot detailing my experience, they pressured me to remove it with promises that I’d be paid. Now, just look at Blake’s recent post showing that my payout of $3,952 was still pending. The very next day, they denied it yet again without providing any proper explanation. I’ve even found myself blocked and banned from all their platforms.
This could easily happen to you. Remember, there’s no court to turn to if you’re mistreated. They’ll simply deny your payouts and block you. What’s particularly troubling is that this payout strategy being pushed by Blake seems to be a tactic to lure in more customers. They’ve let go of most employees; now you mostly see Newman, Carlpe, and Esla. That should make you question the state of this firm.
Newman provides exceptional support, making it a top choice for traders. Additionally, SPT stands out as one of the leading platforms for funded accounts. Highly recommend both!
Following Blake’s announcement on Discord yesterday stating that operations are back to normal and payouts would resume, I decided to take down my two 1-star reviews. However, today, as a senior trader, I have serious reservations and believe they are deliberately deceiving their traders.
I successfully completed Phase 1 and Phase 2, received three payouts, but then encountered a major issue on my fourth payout. Suddenly, it was deemed a violation, with a trade that had only five minutes of holding time being classified as a seconds-long violation of their trading rules.
It feels like #smartproptrader is scamming many while selectively rewarding a few to lure in more unsuspecting traders.
Smart Prop Trader offers exceptional customer service compared to other proprietary trading firms I’ve experienced. I currently manage four accounts, each with a balance of $100,000, and recently, I missed the update regarding their inactivity policy, which changed from 30 days to just 14 days. Although this led to my accounts being flagged, I was fortunate enough to reclaim them after discussing my circumstances. Newman was incredibly helpful and demonstrated a strong knowledge of their policies. I really appreciate the support!
This company has some serious issues. Picture this: You purchase a trading challenge, invest months honing your strategy, and successfully pass both phase one and phase two—only to be hit with the disappointing news that you won’t receive access to a funded account because of “DEMO CONDITIONS.”
When you reach out to customer support—three times, no less—you get no clear explanation or satisfactory answers. It’s frustrating to put in all that effort, follow the rules, and still end up with no live funded challenge. It’s really hard to trust a firm that leaves its traders in the dark like this.
It appears that this firm is not being honest with its traders. I’ve been a part of Smart Prop Firm for about a year and a half, during which time I’ve received multiple payouts. However, recently they’ve implemented a troubling new policy that seems designed to take advantage of traders. If you happen to trade while the platform experiences glitches, they claim that you have violated their rules, which results in forfeiting your payout and even losing your account entirely.
To make matters worse, they have also banned me from trading with their firm altogether. It’s hard not to speculate that they might be facing financial difficulties and are trying to eliminate their more successful traders. The shift from being a trustworthy firm to something more questionable has happened alarmingly fast.
I attempted to reach out on their Discord community to see if others were experiencing similar issues, only to find that I was banned from there as well. I’m definitely not alone in this, as I noticed other traders expressing similar frustrations on the platform. My problems occurred on the DX Trade platform, which raises concerns that this might be a new tactic for prop firms wanting to scam traders.
I highly recommend reviewing your prop firm’s rules carefully; if there’s any mention of glitches, be vigilant. As a reference, if you check Trustpilot, you’ll find that I rated this company five stars back in July 2023. That just goes to show how my opinion has changed. My advice? Stay far away from this firm, or you might find yourself getting scammed too.
I’ve truly run out of words to describe my experience with this firm. Ever since Ryan departed, everything seems to have unraveled. It’s clear he possessed the skills needed to manage the business effectively. My account was compromised due to inactivity while I was waiting on a payout that took far too long. I’m honestly left speechless by this whole situation.
My experience with this firm has, unfortunately, been quite disappointing. They initially appeared to be a reputable company, but when issues arose, their willingness to assist was nonexistent. I ended up losing an account simply for not trading and just opening a position with 0.01 lots. I reached out to them to request the closure of my account, but they informed me they couldn’t do that. Instead, they suggested I trade 0.01 lots to keep it active. When they eventually closed my account, they had the audacity to tell me, “You should have let us know if you weren’t going to trade.” The representative I interacted with even mocked me in the chat, which I found to be extremely unprofessional.
While I understand the inactivity policy is in place, there should be some consideration for clients who purchase a challenge but may not be actively trading, compared to those who engage in trading continuously and then stop. For me, it feels like I never truly utilized their services!
I sought a friendly resolution, even offering to pay, but I was met with resistance instead. From what I’ve heard, friends who trade regularly say it’s not a significant loss, as they have high spreads and slippage, even during regular market hours. Ultimately, I feel like they took €400 from me since I never actually began the challenge for which I paid. In essence, it feels like I wasted my money, and one could label them as scammers.
I currently hold a live account with this proprietary trading firm, and I’ve been waiting for my payout of $731, along with a refund of my account fee, for several days. Today, August 8, 2024, I received an email stating that I failed the challenge, which really took me by surprise. I didn’t waste any time and reached out to their support team right away. Thankfully, I got a prompt response from Newman, who assured me that my payout would be processed shortly and that my account would be reinstated afterward. I’m relieved to hear this, and I’m optimistic that both my account and my payout will be resolved quickly.
I urge Trustpilot to consider removing this site from their platform, as it seems to engage in deceptive practices against its customers. Personally, I’ve experienced issues with my payouts and my funded account. What’s worse, they’ve completely ceased communication with me. They will block you from all channels like Discord and other social media if you express any concerns. Even emails go unanswered. I recommend that others steer clear of this dubious firm, especially with their founder, Blake, at the helm. Things were better when Ryan was involved, but since he’s gone, it feels like they’ve taken a turn for the worse. I plan to report my situation to the CFTC as well.
I recently received my fourth payout after just two weeks, which seemed promising at first. However, I’ve noticed that the wait times for each payout have been increasing significantly. They tend to freeze your account while you’re waiting for funds, which can be quite inconvenient. As a GBPJPY swing trader, I actually missed out on what turned out to be the best short trade of the year due to these payout delays.
To make matters worse, I had two of my Discord accounts unexpectedly banned for simply discussing these payout issues politely. It’s frustrating, to say the least. Given my experiences, I cannot recommend this firm. There are numerous other proprietary trading firms that offer much faster payouts. At this point, I am no longer funded with them.
My account was suddenly breached without any clear explanation, and I received no response after reaching out via email and support for clarification.
I’ve consistently used the same strategy since I started their two-phase challenges. After successfully reaching my first payout, I was shocked to receive an email upon requesting my second payout, claiming I breached my account for “General Exploitation of a Demo Environment.” I’ve always practiced sound trading habits! I utilize standard lot sizes, implement appropriate stop losses, manage risks effectively, and place one trade at a time. I have never violated any of the rules, including those regarding drawdown or any prohibited strategies. Yet, they banned my account seemingly without justification, as they realized they could no longer profit off me.
It felt like a complete waste of time to complete the challenge with this subpar prop firm! If you’re considering partnering with them solely due to their low fees, think again. They frequently modify or add hidden rules without informing their traders, leading to unnecessary failures.
From my experience, (1) When they alter their rules, they never notify you, insisting you adhere to these newly implemented rules, even if you signed up under different promises (for instance, I was initially guaranteed a refund on the first payout, but then they changed it to the third payout without notice, and I was banned before receiving my refund); (2) If you voice concerns in their Discord group, they’ll delete your comments and ban you from further discussion because they don’t want new traders to see how they exploit their clients; (3) Complaints regarding payout delays are rampant and valid, particularly for larger profits; many traders experience payout denials accompanied by unfounded breaching accusations; (4) They have been removed from Prop Firm Match due to their poor reputation; (5) There’s a noticeable lack of accountability from Blake; should any issues arise (and they likely will), there won’t be anyone to take responsibility because of his deceitful practices; (6) They quietly changed their inactivity rules from 30 days to just 14, again without any notice, causing many traders to fall into breach situations.
In closing, smart prop trader, I look forward to your inevitable decline, especially knowing you’re already facing significant struggles. Your deceptive practices are shameful!
This firm engages in questionable practices. They recently altered their inactivation policy, reducing the period from 30 days to just 14 days. For several months, I consistently made trades at least once every 30 days, so I was surprised when they deactivated my account. To my dismay, I never received any notification about this change, and they justified the closure by citing the 14-day rule.
This proprietary trading firm raises significant concerns, and I cannot recommend it.
My experience with them was quite frustrating as they terminated my phase 2 account without me even hitting my maximum daily loss limit. Whenever I tried to address this issue, their support team dismissed my claims without any consideration, which led me to believe their goal was simply to misappropriate my funds.
Interactions with the support staff felt unprofessional; they seemed almost juvenile and never took my submissions seriously.
Additionally, trade execution was problematic. I frequently encountered slippage, and it appeared that they implemented various obstacles designed to prevent challenging traders from succeeding. There were increased commissions, a reduction in inactive days, and significant wideness in spreads, all contributing to a less than favorable trading environment.
Another scam of a prop firm!
I traded for two months with a live account at Smart Prop Trader. I successfully passed both phase 1 and phase 2 of their challenge and, after completing the verification, I received my live account. I managed to make a profit of $1,100. However, when I requested my payout, the firm claimed my trading during phase 1 and phase 2 constituted General Exploitation of a Demo Environment. This accusation is baffling to me, as I use a break and retest strategy with a structural entry switch.
I asked them for evidence to clarify what I might be doing wrong, but I heard nothing back! It’s incredibly frustrating to be accused of something I didn’t do after putting in two months of trading effort. Why didn’t they bring this up when I passed the phase 1 and phase 2 challenges, instead of waiting until I asked for a payout?
This firm seems to operate its rules on a whim, often without a heads-up to traders, which can lead to disqualification over breaches they didn’t even know about. It’s a unique approach to making a living, I suppose. They take your money, lay out their rules, and then suddenly, there’s a new rule you weren’t aware of. Sorry, but your account is now at risk because of it. They claim it’s not their responsibility to keep you informed about such changes. Instead, traders are expected to comb through every section of their website on a daily basis. What a frustrating waste of both time and financial resources. It really speaks to their character. The fact that they can’t even send a simple email to notify you about rule updates is quite telling.
The current state of the proprietary trading firm industry is quite concerning. Many negative comments have surfaced about this particular firm, and I find myself in the same boat, anxiously awaiting my payouts. Frankly, I have little faith that I will actually receive them. For dedicated traders out there, I strongly advise against investing your time or effort in this company; they appear to be on the brink of bankruptcy.
I can’t really suggest SmartProTrader due to their frequent rule changes without prior notification. For instance, the inactivation period was cut from 30 days down to just 14 days. There was no email alert about this shift, and as a result, my challenge failed, leading to my account being closed after I was inactive for those 14 days.
Regrettably, I can only award one star to SmartPropTrader. I manage a $50,000 funded account there and requested a payout on July 8th; as of now, it’s still not been received. When I raised the issue of the withdrawal delay on Discord, I found myself blocked from the channel. I’ve also come across rumors that Blake Olson is planning to sell SPT, which seems reminiscent of Angelo’s situation with TFT. Promoting SPT on YouTube while the company is facing such challenges strikes me as both unethical and ill-advised, Mr. Olson. It would be wise to prioritize outstanding payouts and consider disabling the purchase options while addressing the significant backlog of withdrawals.
My experience with this firm began after the unfortunate events with TFT, who scammed many traders. SPT stepped in, offering significant discounts to those affected. I took the opportunity to get a $10k account for just $20 and started trading about four months ago. It took me nearly a month to get through phase 1 and 36 trading days for phase 2, completing around 122 trades. I was diligent about managing my risk and maintaining a consistent lot size, and finally, I was funded on July 26, 2024.
After submitting my contract and completing the KYC process, my account went under review. However, the next morning, I saw messages in Discord where others were voicing concerns about receiving breach notices after successfully clearing phase 2. I spoke with three individuals who confirmed they received similar emails, without any explanations attached. Shortly after, I also received a breach notification email with no reason provided.
When I raised the issue on Discord, I was banned almost immediately. I created a ticket to address my concerns, but again, no explanation was given, and they denied my refund request, stating that refunds are only issued after the third payout. I replied to their email but never heard back, and to my shock, they deleted my dashboard and account, making it impossible for me to gather any proof. All my hard work over the months has seemingly vanished, and I find myself utterly lost.
Moreover, Prop Firm Match did the right thing by delisting them from their website, as they haven’t made payouts for months, and many seem fake, aimed solely at affiliates on Discord and Twitter. I’ve seen other cases just like mine, where payouts were denied or funded accounts were revoked. Unfortunately, it seems I’ve been scammed by a firm that was supposed to help those who were harmed by TFT. Blake should really face consequences for this. He appears to be absent while raking in money from unsuspecting individuals. Others, like Ryan, have also left SPT due to internal issues. It’s clear that traders here aren’t receiving funding or payouts. I strongly advise against investing in this firm; their complaints can be found across Twitter and Discord.
I had a truly disappointing experience with this firm. After successfully passing both phases of their evaluation, I received an email congratulating me on my achievement. Support informed me that I would receive access to my live account credentials within 24 hours. However, after waiting over 30 hours, I was shocked to receive another email stating that I had failed the evaluation and needed to start over.
When I contacted support to address this, they claimed that my trading style didn’t align with their expectations, despite their advertisement stating that all trading styles are welcome. I am confident that I did not violate any rules or make errors in my trading account; I never hit the maximum drawdown and passed both phases without issues. It seems that even after paying and passing their requirements, they reserve the right to deny funding based on their own criteria. Additionally, they informed me that my funds would not be refunded. This feels extremely unfair and left me feeling deceived. It’s really disappointing to say the least!
After waiting three weeks, I still haven’t received my payout. When I tried to log into my dashboard, I found that my account had been removed. Checking Discord, I realized I’d already been removed from there as well. I’m currently owed over $4,000 across my four accounts. I’ve been with this firm for nearly two years, and it’s disappointing to see it end like this. It’s really unfortunate! It makes sense why Ryan, the CEO, chose to leave the company.
The experience I’ve had with this proprietary trading firm has been quite frustrating. It feels as though they’re doing everything in their power to set me up for failure in the challenge. I received a message stating:
“You must open at least one trade every 14 days to keep your account active. A minimum of 0.01 lot is allowed but must last at least 5 minutes. If you fail to comply, your account may be breached by the system, and we might not reinstate it.”
When I initially subscribed and paid for this challenge, the inactivity period was clearly stated as 30 days. I have screenshots of my conversations with their team to back this up. Had I known the requirement would change to 14 days, I would never have signed up. This isn’t the first time I’ve faced such an issue with them.
Trading in itself is already a challenge, so having to worry about potential breaches makes it even harder. I reiterate, the inactivity period was 30 days (and I can provide evidence of this). So why was there a sudden shift to 14 days? The trust I had in Smart Prop Trader has completely evaporated. It seems that even strictly following the rules isn’t sufficient—they have the ability to modify terms without notice, even when that’s against what I originally agreed to.
In an update, I received an email stating, “You should take at least one trade every 14 days. Management has changed the rules from 30 days to 14 days.”
Why am I being held accountable for a rule they unilaterally decided to implement? New rules should apply to new subscribers, not to those of us who already signed up under different terms. I only discovered this change due to failing my challenge. At best, their approach is unprofessional; at worst, it feels intentionally dishonest. Now, they’re ignoring my messages, even though I opened a support ticket. I strongly advise others to steer clear of this firm!
I’ve been waiting for my payout since May 29, and I’m getting increasingly frustrated. Honestly, it feels like this company is a scam.
This company is, in my opinion, one of the most questionable proprietary trading firms around. Seriously, don’t throw your money, time, or energy away on them.
They flat-out refused to pay out my profits on my second withdrawal, claiming I had somehow exploited the demo environment—what a feeble excuse!
I have a clearly defined trading setup with exact entry points and a stop loss capped at just 1% of my account balance. I reached out to them via email, asking for an explanation regarding their accusation of exploiting the demo, but I received no response whatsoever. When I broached the topic in their Discord chat, seeking help from their support team, they just banned me and kicked me out!
⚠️ STEER CLEAR OF THESE CHARLATANS! ⚠️
This is a heads-up to help you protect your money, time, and energy!
I had a fantastic experience setting up my account with Newman’s assistance. I’m now fully funded and genuinely excited to start trading with this firm. What I appreciate most is how promptly they respond to my emails; it’s always reassuring to know that I can count on quick support.
My funded account was banned due to an accusation of general exploitation of a demo environment, which honestly leaves me puzzled. I mean, I only took one or two trades each day, and every one of those trades lasted for over an hour. My biggest profits came from trades that were also over an hour long; so how could I possibly be exploiting the demo?
It felt suspicious when support inquired if this was my second payout. I sensed right then they’d come up with an excuse to hold my payment. We’re talking about a mere $100 payout here! For that amount, it seems excessive to make excuses. I even reached out to ask about those supposed less-than-a-minute trades mentioned in the email, but I didn’t get a response.
After verification, my account was terminated without any prior purchases. I found it frustrating not to receive a clear response from the SPT Team regarding customer support.
I received an email detailing the management’s decision following a review of my challenge accounts. The risk management team conducted a thorough evaluation and concluded that my trading strategy was in violation of company policies concerning prohibited trading styles and behaviors. Specifically, they cited evidence of General Exploitation of a Demo Environment across my accounts.
It’s crucial to understand that this type of trading activity breaches their Terms & Conditions, which leads to automatic account cancellation and a ban on future services from Smart Prop Trader. These terms can be found in their articles, and I had agreed to them when I purchased my challenge account.
Moreover, be aware that any payouts or profits are subject to an internal review to ensure compliance with the firm’s rules, terms, and conditions. Since my funded accounts were deemed to have breached these guidelines due to the aforementioned General Exploitation of a Demo Environment, I am no longer eligible for any profits or pending payouts. This information is outlined in the article “How Do I Withdraw My Profits,” which I also agreed to during the challenge account purchase process.
I was muted and banned from the chat, which was pretty frustrating. Honestly, the recent reviews seem spot on and genuine! It looks like they’re running low on funds. I successfully passed my challenge using regular ICP Concept trading, but they denied me my funded account. I’d strongly advise against purchasing their “sale challenges.” It feels like they’re taking advantage of people and just aren’t able to back it up financially.
I recently had a disappointing experience with a proprietary trading firm that left me feeling scammed. I managed to pass a $50,000 challenge with a drawdown of just 12%. However, they later claimed that I violated their terms and conditions without specifying what I did wrong. My approach was straightforward: I entered 3 lots on XAUUSD and managed to secure between 100 and 200 pips on a few solid trades, along with trading US30 with 5 lots and earning 50 to 100 pips.
I strongly advise against working with this firm, as it’s likely they may not stay in business for long. I have screenshots to support my claims of how I was treated unfairly. It’s worth noting that I didn’t use any type of martingale strategy; I simply capitalized on a few good entries in Gold. For instance, on July 9th during the NY Open, I entered 4 lots on Gold at 13:00 GMT, and on July 16th during the Asia Open around 1:00 GMT, I entered 3 lots. I was only risking a maximum of $1,000 USD, using stop losses of 25 and 35 pips. No martingale strategy was in play whatsoever.
SPT recently banned me from their Discord community after I shared my experience regarding their rejection of my Funded Account, which I had successfully passed Phase 2 to obtain. It took them about five to six days post-Phase 2 to ultimately deny my account, which was incredibly disheartening after all the hard work I put in.
Feeling frustrated, I documented my entire experience with screenshots and shared it on Twitter at RajatPoonia_in. In my inquiry for clarification, I received a response stating, “Most of your trades were opened and closed under a minute, which is a violation.”
I couldn’t help but ask: Is it wrong to reduce the lot size? Or is it a problem to close trades after initiating them? Surprisingly, many traders—both new and experienced—seem unaware of this regulation. It strikes me as odd, considering this rule seems designed to target high-frequency trading bots that execute numerous trades within a minute.
This guideline, however, doesn’t seem applicable to everyday traders like us. Overall, it feels like a tough time for anyone looking to trade with SPT.
I’ve been funded with SPT for about four months now, and at first, I really appreciated the firm—their support and payout processes were excellent. However, things took a downturn last month when payouts suddenly halted. I’ve had a pending payout since June 10th, which means it’s been over 40 days without any updates. They claim the delays are due to banking issues with Rise, but we were promised crypto payments, and those haven’t materialized either. It’s frustrating, to say the least.
This firm used to be a solid choice for proprietary trading, but lately, it seems to be plagued with problems, particularly concerning payouts. Initially, I could get my payouts on the same day, but that shifted to a 24 to 48-hour wait, which was manageable. However, I noticed that everything went smoothly when I withdrew amounts under $1,000. As soon as I opted to withdraw over that amount, suddenly I “broke a rule,” even though my trading habits remained consistent since my first withdrawal. In light of these experiences, it might be wiser to just keep your funds and trade your personal account instead.
I was denied my payout and banned without any explanation. They couldn’t justify why my trades supposedly broke their rules, and I’ve heard from several other traders experiencing the same issues with this firm. It’s concerning that they have been paying out some traders while randomly banning others. It’s best to steer clear of this dubious prop firm.
Banning members from their Discord server for simply asking questions is quite concerning. The platform itself is riddled with bugs and often fails to function properly, and the lack of customer support only exacerbates these issues. It appears that the firm is facing significant internal challenges, as numerous senior employees have been departing. I can only imagine they’ll continue to deny these problems right up until they suddenly announce an unexpected closure. It’s best to steer clear of this firm altogether.
PFM shouldn’t be seen as the benchmark for SPT trading. I’ve been with SPT for over a year now, and I can confidently say that payouts continue even after Ryan’s departure. As long as you follow the rules, there’s really nothing to be concerned about. And let’s not forget the support—SPT support is fantastic! They’ve never let me down, always quick to respond, and truly excel at listening and considering your feedback.
I once received a one-time grace period for breaching the inactivity rule, which was a pleasant surprise. But what really stood out was when I casually opened a support ticket regarding a technical issue with DxTrade. Newman Ling went above and beyond for me! While the ticket system indicated a response time of an hour, I was pleasantly shocked to receive help in under 10 minutes! I scored excellent trading advice for my account strategy, along with a special bonus from Newman Ling that I hadn’t even requested.
I genuinely don’t understand the current negativity surrounding SPT; they’re clearly committed for the long haul. Big thanks to Newman Ling and the SPT support team!
Members should exercise caution when selecting this firm. I experienced issues with three of my accounts, identified as 552130, 557519, and 548667. There’s a lack of transparency on their dashboard regarding whether my daily loss limit or equity ever reached the maximum drawdown. I reached out to their support team for clarification, but they simply insist that there was a drawdown breach that caused the accounts to fail. When I requested evidence to validate the daily loss or equity balance, they were unable to provide any. Fortunately, I managed to obtain a refund for my accounts after coming across an article on a prop firm comparison site that indicated this SPT prop firm had been removed for multiple reasons, including the very issue I faced. I advise anyone considering this firm to proceed with heightened caution and make a well-informed decision.
This firm seems to be following a similar approach to that of The Trading Firm.
Attention fellow traders: I want to share my experience with Smart Pro Trader, as I believe it’s important to highlight some serious issues. Quite frankly, I’ve found them to be a scam, with recent challenges regarding payouts and unexpected account terminations.
For the past four months, Smart Pro Trader has been a constant source of frustration. They initially claimed there would be a migration, but that quickly turned into continuous delays in payouts. Despite seeing negative reviews on Trustpilot daily, I tried to brush them off. However, just two days ago, when I requested my already overdue payout, the entire team went silent on me. Ultimately, they terminated my account without providing any valid explanation. It seems they’ve now adopted a troubling approach of closing accounts indiscriminately.
It’s crucial for them to evaluate this unacceptable behavior. I urge them to reactivate my account and release my payout, or risk facing the consequences of a widespread backlash. If they don’t resolve these issues, I fear they’ll struggle to maintain any credibility, as they clearly lack the funds to honor payouts to profitable traders. Just as a reference, my account number is 540285, a live funded account at $50,000, with only $900 in profit earned.
This company has really lost its way. Ever since the original owner, Ryan, departed, it feels like they’ve been misleading their clients. They’ve always had that inactivity rule—complete at least one trade every 30 days to maintain your account status. However, I received a notification about a breached account, only to discover they had altered this rule without notifying anyone via email or even through Discord announcements.
When I reached out to customer support, I was met with indifference; they claimed they had no solutions. If you try to express your concerns in Discord, you’ll find yourself banned, even if you remain polite and simply ask for clarification. I asked questions about how this would be resolved, but apparently, they don’t appreciate that and will silence you. Honestly, I’d recommend taking your funds elsewhere—this place has become nothing short of a scam.
What a disappointing experience with this company. They seem unable to establish a viable business model, leaving us to suffer the consequences while they take money from hard-working individuals. It’s truly shameful. If you dare to voice any criticism in their Discord channel, be prepared to be booted out. I waited a full month for my payment, but all I received were excuses, followed by some pretext about a broken rule.
Lukas Romaguera
I cannot recommend this company at all. I found myself inactive for 30 days, only doing one trade each month. But today, when I logged in, I saw that my account had been closed. They’ve apparently changed their policy from 30 days to just 14 days, and I wasn’t informed in any way. Am I supposed to log in every single day to see if the rules have changed? A simple notification would have helped.