About Surge Trader
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More info Surge Trader
Customer Reviews (1031)
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5 months ago
Isaias Bahringer
Steer clear of this firm, as they frequently alter their rules, which can be quite frustrating. It seems like their primary focus is on getting you to generate profits for them, but this approach can lead to disappointment down the line. Honestly, I can’t recommend them to anyone. Instead, I’d suggest considering PAIVA; they have a solid reputation for making timely payments.
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9 months ago
Hayden Conn
This operation appears to be a complete scam. It’s crucial to dive into the specifics tied to my username in order to recover everything.
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10 months ago
Ottis Dach
The service is far from satisfactory. I wouldn’t recommend wasting your time or resources here. They primarily focus on low-quality, short-dated options, often averaging down when prices drop. Then they exit these positions near breakeven while boasting about unrealistically high percentage gains in their alerts. Additionally, there’s no opportunity for direct communication with Nate Bear, and he tends to overlook any feedback that isn’t overwhelmingly positive in the chat room.
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10 months ago
Jordan Graham
Up until this year, my experience with this firm was quite positive. However, things took a turn, and I’ve encountered a troubling pattern of deception. They have dismissed any claims of involvement in a pyramid scheme, yet it seems that’s far from the truth. There’s an old adage that says, “If it looks like a duck and quacks like a duck, it’s probably a duck!” It’s wise to be cautious with any business that removes your comments unless they’re flattering.
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10 months ago
Deangelo Ryan
I had a disappointing experience with this trading firm. Initially, their advertising claimed they would fund you with actual money. However, after the issues with MFF surfaced, they shifted to saying they only used demo accounts. Then, payouts suddenly ceased, and they replaced MetaTrader 4 with MatchTrader, which is quite subpar. After that, I never received any payments again. Attempts to reach them through email for a refund went unanswered. To make matters worse, they completely shut down their Discord server and simply announced their closure without further communication.
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10 months ago
Zora Kris
This experience has left me feeling quite scammed. I’m definitely seeking a refund for my investment!
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10 months ago
Quincy O'Reilly
I just wanted to share my experience with the company, which has been overwhelmingly positive since I signed up. I’m genuinely disappointed to learn about the cancellation of operations, as it represented a fantastic opportunity not just for me, but for many others as well. I believe the firm had a lot of potential. Considering the situation, I would like to request a refund for the audition fee, which was quite substantial. It would be a significant help since I won’t have the chance to complete the audition process. My account number is 9516757. Thank you for your attention to this matter!
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11 months ago
Kelly Strosin
I opened an account with this firm, and my wife did too. We went through two auditions, each worth a million dollars. I successfully passed one and earned over $35,000 in profit. The other was nearly a success as well. Given these outcomes, I’m looking for a complete refund of both accounts, along with the profit I generated.
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11 months ago
Kaylee Walsh
Attention Surge Traders,
It is with heavy hearts that we convey the unfortunate news that, as of today, Friday, May 24, 2024, SurgeTrader has officially shut down and has ceased all operations. Throughout this past week, we made every effort to engage with Match Trade Technologies to discuss potential resolutions regarding the termination of our trading platform. Unfortunately, these attempts have not yielded any results.
I’m really disappointed by this outcome. I kindly request a refund for my account, number 9516983.
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11 months ago
Omari Johnson
I recently discovered that they have permanently shut down operations. Surprisingly, there was no notification sent to inform customers about this decision. It’s hard not to feel like we’ve been duped. Don’t hold out hope for a refund. From what I gather, they’ve been closed for several weeks now, and I only found out this morning while checking on some open trades. Their phone number still functions, but, of course, no one is there to pick up. It seems likely they’re still out there scamming unsuspecting individuals.
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11 months ago
Sherman Lang
Another proprietary trading firm has hit the dust. This time, the company was compelled to migrate to a new platform due to the U.S. government’s increasing pressure, including actions by the SEC, FBI, and CIA. Even MetaTrader had to bar U.S. prop firms from utilizing their platform.
SurgeTrader transitioned to Match Trade and suggested that it would take a while to sort things out. However, after a prolonged period of insufficient communication from the company, we began to piece together the situation. A blog post about violations of the Match Trade agreement by Surge further illuminated the problems at hand. Unfortunately, it’s clear now that the company is facing an inevitable downfall.
During the migration phase, they continued to entice new customers with discounts and challenges, all while being aware that they were in breach of the Match Trade agreement just days after completing their migration. The date of this breach was back on April 5th, just five days post-migration.
Ouch! It’s disheartening to see another firm crumble. While U.S. interference might be a contributing factor, the lack of transparency and communication from the company is inexcusable. The entire situation was managed poorly. They kept promoting and onboarding new customers even though they knew they couldn’t adequately service them at that time.
It became clear that they were misleading potential traders, and I realized I had been duped as well. There was no advantage whatsoever, and no genuine trading opportunities to be had.
In summary, they took our money, offered us demo accounts, and then vanished. That really is the short version of the story.
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11 months ago
Maeve Zboncak
I just wrapped up all my trading activities and, unfortunately, ended up losing everything. Right now, I’m out nearly $1,500 in pending withdrawals and audition fees. Honestly, that’s a drop in the bucket compared to what others are still waiting to get back from them.
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11 months ago
Dan Boyle
Kindly process a refund for the amount of 11020001. Thank you!
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11 months ago
Cole Berge
I’ve been with Surge Trader since 2022, and I have to say, it’s been the best funded trading company I’ve come across. While I’m currently experiencing a delay with my withdrawal—this is the first time it has taken this long—up until now, I’ve always received my withdrawals promptly.
I remain invested in working with Surge Trader and am hopeful that any issues will be resolved soon so we can continue our partnership effectively.
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11 months ago
Forrest Littel
SurgeTrader has implemented various changes to their trading offerings over time, and I’ve managed to adapt to them reasonably well. Their most recent update involved a complete overhaul of their trading interface, and I have to say, it’s a significant improvement. One of the best features now is being able to monitor and manage my trades directly from my phone! While I’ve never failed an audit, the process has been a bit slow for me. Lately, however, I’ve been making consistent strides toward passing my audits and was genuinely looking forward to future payouts. This recent closure is an enormous disappointment for me. I’m hoping this feedback can serve as a means to convey to the company my desire to have my audit fees refunded. My accounts are 9500969 and 9512594.
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11 months ago
Luis Friesen
CEO Jana Seaman raises significant concerns when it comes to trustworthiness. The promised 100% payouts don’t actually align with reality. It’s wise to approach any companies linked to this name with caution.
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11 months ago
Cindy Stracke
I recently bought a $50,000 trading account and I’m currently trying to clear my phase. However, my account has been closed unexpectedly. Would it be possible for you to process a refund for my amount? Thank you for your attention to this matter.
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11 months ago
Marisa Lehner
Hello team, I hope you’re doing well. I’m really sorry to hear that operations are coming to an end. Would it be possible to receive a refund for the fees I paid on my accounts? Currently, I have two audition accounts open with you. Thank you!
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11 months ago
Oral Smitham
SurgeTrader has ultimately shut down, unable to settle their financial obligations, which has led to the discontinuation of their services. As a result, they owe me nearly $13,000 net, not to mention the value of the account they inexplicably closed when they announced their shutdown.
A word of caution: be careful not to over-invest in any proprietary trading firms. It’s wise to only reinvest profits you’ve earned from trading with prop firms rather than sinking your own funds into purchasing excessive challenges. Just a piece of advice from someone who learned the hard way after acquiring too many accounts.
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11 months ago
Erik Bruen
Are accounts undergoing the testing process going to receive refunds? Honestly, this feels like nothing more than a scam. If things don’t change soon, I wouldn’t be surprised to see class action lawsuits popping up.
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11 months ago
Itzel Johnston
In 2023, I decided to invest in a $25,000 challenge with Surge. By late 2023, I received an email notifying us that our live accounts would transition to simulated ones. Fast forward to February 2024, and we learned that MetaTrader 4 and 5 were no longer available, forcing Surge to migrate all users to a new platform, Match Trader. Initially, there were several changes to the migration timeline, but after about a month, we finally resumed operations. However, just when things seemed stable, we were informed that Match Trader had revoked their license. As of May 24, 2024, Surge announced their shutdown and removed all content from the Discord channel. This development was quite surprising, though it might be for the best if they weren’t adhering to regulations.
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11 months ago
Edd Jenkins
I was in the middle of a challenge when the company suddenly shut down. Since then, I haven’t received any communication about my refund, which is quite frustrating. It would really help if someone could reach out and provide an update on this situation.
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11 months ago
Marc Altenwerth
This firm feels like a complete scam. They halted withdrawals for several months, allegedly to encourage the acquisition of new accounts. In the end, it appears they’ve pulled a fast one and shut down their operations entirely.
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11 months ago
Mariane Schmidt
It seems the concerns raised by earlier reviewers were spot-on. I purchased a $100,000 challenge not long ago, only to find that they’ve now shut down their operations.
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11 months ago
Miles Boyer
As of May 24, 2024, it appears they’ve abruptly shut down. If you visit their website, you’ll find it clearly states “closed.” I had been in the process of auditioning for a $1 million challenge and was aiming for a 37% profit target.
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11 months ago
Hoyt Reichert
This has to be one of the most frustrating experiences I’ve encountered this year. They simply shut down the company and disappeared without any explanation. No refunds were offered, and it feels like they’ve taken all their customers’ money. You can try reaching out with questions, but good luck getting any answers.
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11 months ago
Tad Barrows
I am extremely disappointed with this company. Just this week, SurgeTrader lost another partner, Match-Trader, which is a trading platform. I’ve been a customer for Surge long before they parted ways with Meta-Trader. Lately, I’ve noticed many members in their Discord channel expressing grievances about not receiving payments, and it appears they’ve even blocked the funded members page to prevent anyone from posting complaints. It’s crucial to be cautious when considering business with this firm. The founder and her husband have faced multiple investigations by the SEC, and there’s a concerted effort by their team to remove negative comments and discredit those who report unfavorable experiences. I’ve requested my funds back repeatedly, having invested over $10,000 with them.
After posting my thoughts, I checked their website and discovered that the company has shut down entirely.
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11 months ago
Flo Quigley
SURGETRADER raises serious concerns about its legitimacy, and many users, myself included, feel cheated. Those who rate this platform with five stars seem to be operating from a different reality. I invested $6,500 of my hard-earned money in an audition account, lured by the promise of a “live funded account” after passing their audition. However, in January 2024, they abruptly changed the terms and announced they would no longer be offering the “live funded account.” Instead, they put forth an option for a “live virtual account” and advised traders who were dissatisfied to reach out for a refund of their audition fees.
I contacted them seeking a refund for my audition fee, but that request was promptly denied. From February to the end of March 2024, they claimed to be migrating traders to a new platform called “MatchTrader,” during which time traders were completely locked out and unable to engage in trading activities. As of April 1, 2024, I found myself unable to access the new platform without any explanation.
Despite my attempts to resolve the issue by sending numerous emails and reaching out via their website’s live support, I received no replies. After lodging complaints on Discord, I was subsequently banned from the platform for speaking out. Disturbingly, I’ve heard from other traders that they too have not received their profits since February 2024, and that the MatchTrader platform has ceased its partnership with Surgetrader without any communication regarding the situation.
It appears that not only is Surgetrader neglecting existing traders, but they are also continuing to lure new ones by selling audition accounts under false pretenses. I’ve taken steps to file a complaint with the U.S. SEC in hopes of recovering my audition fee, but I would greatly appreciate any assistance in identifying other relevant regulatory bodies to report this situation to.
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11 months ago
Sage Lueilwitz
I purchased a challenge that included a stop loss add-on, but after they migrated to Match Trader, they refused to activate my account. I’ve been emailing and trying to contact them repeatedly, yet they completely ignore my messages and haven’t activated my account. It’s been a month now, and I haven’t been able to trade at all. This feels highly unethical—honestly, it seems like a total scam.
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11 months ago
Mabel Prohaska
It’s been over a month since I’ve received any payouts. They are quick to provide discounts, but when it comes to actually paying out, I haven’t seen any movement. It’s frustrating to see them prioritize promotions while payouts seem to be an afterthought.
Dawn Hill
Surgetrader has, unfortunately, raised several red flags. Many users have described their experience with the firm as one filled with dissatisfaction and caution, leading to the assertion that they are, at best, misleading. Furthermore, it’s important to consider reviews found on Trustpilot, where concerns about the firm’s practices seem to echo across multiple testimonials. In summary, potential traders should approach Surgetrader with a critical eye, as numerous reports suggest a pattern of questionable behavior.