CEO
Established
Country
Broker
Platform
Trust Pilot
Payment Methods
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Challenge |
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A lot of payment options, and none have been declined. This is a great prop firm that really deserves attention. Contacting support is a breeze, and they typically respond in under a minute. The explanations are clear and easy to grasp.
I must caution you, friends, against investing your time in this company’s monthly competition. In my experience, it seems that the chances of actually receiving an account or any rewards are slim—it’s all just false promises. I’m not quite sure what has led to the decline of this firm, but I can share that I came in second place, which would have earned me a $50,000 account. However, despite my efforts to reach out for clarity on the prize distribution, I found myself without any follow-up or appropriate response—just one lie after another.
The customer support team is incredibly responsive. They managed to help me reactivate my inactive account in just about 15 minutes!
The response time is impressively swift. You can’t help but appreciate how quickly they address inquiries. This firm really seems to prioritize getting back to you, which is a big plus. Speedy support can make all the difference, especially in a fast-paced trading environment.
The communication and support here are truly commendable! You always feel like you have someone in your corner, ready to assist whenever needed. It’s refreshing to encounter such proactive help throughout the trading process.
TopTier is definitely the real deal. I’ve received both payouts and refunds, which is great to see. By the way, I’m located in the U.S. Just be sure to take the time to read through the rules for each account type!
It’s more than just a company; it’s a remarkable community that positively influences everyone through honesty and openness. 💯❤️
I ordered a roll of tape for £13 back in August, not realizing it was shipping from the USA. To my surprise, I was charged £16. Throughout the process, I received notifications every time the item moved—ten in total. Then, on September 22nd, it reached customs in Belfast. After that, there was complete silence, and the tracker continues to show it stuck at Belfast customs. I’ve asked for a refund multiple times, but my requests have gone unanswered. I would highly recommend avoiding this company.
Waqar truly excelled in providing assistance. I made an error by entering the wrong email, and I found myself puzzled about what had gone wrong. However, he quickly identified the issue and resolved it effortlessly and promptly. I’m really grateful!
It’s important to be cautious with this trading firm, as there have been numerous reports suggesting it operates like a scam. Many users have claimed that they’ve been banned without any explanation and have not received refunds for their investments. If you’re considering getting involved, it may be wise to think twice. Overall, I would strongly advise proceeding with caution and prioritizing safety in your trading endeavors.
He reached out to me again, even after I no longer required his assistance.
Waqar proved to be quite informative, demonstrating a strong work ethic and efficiency in his approach. His dedication to delivering detailed insights was evident throughout our interactions.
This proprietary trading firm seems to find any excuse to undermine traders or even reclaim profits during challenges, which can really affect a trader’s mindset. They’re not nurturing competent traders unless you’re satisfied with earning mere cents. It feels quite hypocritical for them to impose rules that even Que Banks doesn’t utilize in his own trading.
And here’s an update: your response is simply not convincing. You impose violations for over-leveraging, but only if a trader wins a trade. When we lose, there’s no attempt to address it. Overall, it’s just a disappointing experience.
The support team is quick to respond and genuinely helpful. Whenever I had a question, they were there with the answers, making my experience much smoother. It’s refreshing to get such responsive assistance, especially in a trading environment where time is crucial. Overall, I was quite impressed with their dedication to customer service.
The support provided has been incredibly beneficial. I really appreciate the assistance I’ve received here. It’s been a game-changer for my trading experience. Overall, the help has made a significant difference, and I can’t thank the team enough for their guidance.
I had a positive experience with Toptier. Overall, the firm has quite a lot to offer, making it an appealing choice for traders. They provide solid support and resources, which I found very helpful. It’s clear they value their clients, and that really enhances the trading atmosphere. The trading platform itself is user-friendly, and I appreciate the variety of tools available. Overall, I would say my time with Toptier has been quite rewarding.
I really appreciate the comprehensive help and support provided. However, I do wish there was a way to reply to emails; it feels like the opportunity to respond is quite restricted. Other than that, I’m grateful for the detailed review of my account. Wishing you all a wonderful day and a happy New Year!
I appreciate the prompt and efficient responses I received. It’s refreshing to see a firm that prioritizes quick communication. Overall, I was quite satisfied with how fast they addressed my inquiries.
Inactivity Rule
Edited: Honestly, how costly can it really be to keep a demo account active? The requirement to close it without any prior notification to the trader is perplexing. The response of a “fair environment” seems a bit off; how can it be fair if they shut down accounts without warning? This is a prime example of how the firm appears to prioritize profit over the interests of the traders themselves, focusing solely on the fees collected from challenge participation.
Dear TopTier Trader Team,
I must express my disappointment with your response. I’ve reached out several times to the email addresses listed, yet I’ve heard nothing back. This level of communication is not only unprofessional, but it’s also quite frustrating.
If you genuinely uphold the principles of fairness and transparency that you promote, it’s crucial that you tackle this issue without delay. I’m hopeful for a swift resolution to my concerns.
Best regards,
Kevin
Incredibly helpful, they really took the time to clarify all my questions!
Extremely helpful and responded to my inquiries promptly.
I really appreciated the clarity that Samuel, the assistant, provided. Thanks to his support, I was able to grasp exactly what needed to be done.
Simply adhere to the guidelines! They really do process payouts, and their customer service team is both quick and effective. Honestly, that’s all I could ever request.
Impressive response times and discussions that focus on finding solutions stand out here. The level of engagement during conversations is really commendable. You can tell they prioritize addressing concerns quickly and effectively, which makes for a more productive experience overall.
This company does not have a solid reputation in the trading community. It seems their business strategy hinges on profit maximization through regular rule changes aimed at undermining traders. Here’s how it typically plays out: when the higher-ups have a specific profit target to achieve each month, they are quick to alter regulations. This tactic often ensnares many active traders—whether they’re in a challenge or already funded—leading to disqualifications. Consequently, these changes ensure that a sufficient number of traders are eliminated, allowing the company to either retain their challenge fees or minimize payouts.
If you choose to trade with this firm, you should be aware that the rules you start with are likely to change by the time your account is evaluated. For instance, even if you successfully pass a challenge, you might suddenly be informed of a new rule that was supposedly instated just before your challenge concluded, which then disqualifies you from receiving a funded account. Furthermore, if you have a funded account and are making a profit, expect the rules to shift again, potentially lowering your payouts or limiting your account.
Trading here feels like navigating a minefield. While all proprietary firms can set their own regulations, my experience indicates that this particular firm alters theirs far more frequently, often with vague language. If you don’t believe me, just look at the other reviews highlighting similar concerns. The root of dissatisfaction here is the constant rule changes. If your trading strategy requires significant focus, it’s advisable to steer clear of this firm, as you will be bombarded with an ever-expanding list of regulations to keep track of before executing even a single trade. It’s probably wiser to consider depositing your funds elsewhere.
Samuel demonstrated impressive speed and efficiency in his work.
The website is clearly making an effort to clarify some of the more confusing aspects of its information, aiming to prevent any potential conflicts or misunderstandings both now and in the future.
I have compiled a comprehensive list of frequently asked questions, which I hope will be updated at the discretion of the team, as they see fit.
I trust that any updates to the guidelines, rules, and FAQs will help alleviate some of the negative perceptions that may arise from individuals who feel slighted or confused about the policies. Many customers have expressed frustration over what they perceive as violations, often stemming from vague or overly conservative guidelines when they had expected more lenient interpretations.
Top Tier has truly transformed the landscape for retail traders like us. The support team is exceptional, genuinely top-notch; any queries or concerns I had were addressed promptly and thoroughly. Thank you, #TopTier—you’re a game changer! 🙂
Toptier’s trading restrictions are some of the most challenging I’ve encountered in the industry. It feels like every time I turn around, my profits on my phase 1 account are being reduced. Honestly, I’ve had enough of this.
The communication was excellent, and I really appreciated the patience shown throughout the process. Waquar took the time to grasp my concerns and worked diligently to help me resolve them. Overall, it was a positive experience!
I got a response to my review saying they would email me to help resolve my issue with account number 1081782. However, it’s been two weeks, and I’m still waiting—nothing has come through!
Muna’s communication skills were truly impressive. She made everything so clear and easy to understand. I appreciated how she always responded promptly, which really helped keep things moving smoothly. It’s evident that she puts a lot of effort into connecting with clients, ensuring that all concerns are addressed. Overall, her communication made a positive difference in my experience.
I had a bit of a mishap, and Muna was incredibly helpful in sorting it out for me. I must say, the customer service here is excellent!
This trading platform stands out as one of the best available right now. Its interface is not only intuitive but also incredibly user-friendly, making it easy for traders of all levels to navigate. Moreover, the customer service team is exceptionally friendly, and they respond swiftly to any issues that may arise. I’d rate it a solid 10 out of 10.
Ayomide handled everything in just a matter of minutes and managed to resolve it all!
Exceptional support is one of the standout features of this firm. Whenever I’ve had questions or needed assistance, their team has been incredibly responsive and helpful. Whether it’s late at night or early in the morning, there’s always someone available to guide you. This level of customer service really sets them apart from many other trading firms. I consistently feel valued and understood, which definitely enhances my overall trading experience.
Absolutely fantastic support! I can’t emphasize enough how helpful the team has been. Whenever I have questions or run into issues, they respond quickly and effectively. The communication is clear and they really take the time to ensure I understand everything. It’s reassuring to know that assistance is just a message away. Their dedication to client service truly sets them apart from other firms I’ve dealt with. I feel valued and supported in my trading journey, which makes a significant difference. Overall, this level of support is a critical factor in my positive experience with the firm.
I used to think highly of this company, but I’ve encountered numerous problems lately. To start with, they falsely accused my trades of violating the martingale rule, which resulted in deductions from my trading balance. Additionally, I experienced significant issues with their TradeLocker platform over the past two days. My trades either failed to open, or when they did, I couldn’t close them promptly, leading my account to dip into a negative balance. It’s becoming clear why they continually offer discounts; it seems like a tactic to keep traders hooked on false hopes and dreams.
I encountered some frustrating issues with trades not appearing on my dashboard. To make matters worse, I discovered that my account had been marked as failed, which sent me into a bit of a panic. However, the support team stepped in and provided me with a new account, maintaining the same balance. This experience has truly restored my faith in the firm, showing that they are committed to doing what’s right for genuine traders.
This company is undoubtedly one of the best in the industry. I’ve recently become a funded trader, and my experience has been exceptional. I wholeheartedly recommend Top Tier to anyone serious about trading. Their support is available around the clock, which really makes a difference. Additionally, their spreads are among the best I’ve encountered, and trades are activated and deactivated instantly. The Trade Locker platform functions seamlessly as well.
After working here for approximately a year and a half, I can confidently say that my satisfaction is complete. There’s really no reason for me to seek out another firm.
I became a member of Toptiertrader on August 12. The platform is impressive, featuring around-the-clock support that responds quickly. The trading conditions are favorable, and I appreciate the flexibility of choosing my own add-ons. Most notably, they offer guaranteed payouts; in fact, I received my payment in less than 24 hours.
The customer service here is excellent. I’ve interacted with their support team multiple times, and each experience has been positive. They are responsive and genuinely willing to help. I’ve had my queries addressed quickly, making everything so much smoother. Overall, it’s clear that they prioritize their clients, which is a big plus.
I entered into my experience with Top Tier Trader filled with optimism, but I have to admit it has been quite the frustrating journey. The simulated funded accounts are plagued with significant lag, rendering effective trade execution nearly impossible. To compound this issue, they frequently alter the rules, introducing unnecessary complications that make trading far more difficult than it ought to be.
As for their support team, I found them to be rather ineffective; they serve merely as intermediaries without the power to resolve any real issues. You can engage with them as much as you like, but don’t expect any resolutions. Additionally, the challenge rules lack clarity and precision, often leaving traders perplexed and uncertain about what’s expected of them.
What raises further suspicion is the abundance of overly positive reviews, which seem almost fabricated—like they’ve been bought. The overwhelmingly favorable feedback does not align with the actual service experience.
If you are truly dedicated to trading, I would advise you to avoid Top Tier Trader. Their platform gives off more of a cash grab vibe than a genuine opportunity for traders looking to succeed.
I contacted the firm regarding a supposed violation I encountered. Initially, the agent emphasized that I needed to adhere to the rules, without clarifying my intent to dispute the claim. I have supporting evidence, and it’s worth mentioning that the platform experienced some downtime and technical issues yesterday. Eventually, the agent suggested I open a ticket, yet failed to address my inquiry about whether there’s a formal procedure for contesting a rule violation. Given the circumstances, I can only assume that submitting a ticket is the correct course of action.
Samuel did an excellent job addressing my concerns regarding one of the add-ons. He took the time to answer all my questions and really made the process feel seamless. I appreciate how patient he was and how clearly he explained everything. It was reassuring to have someone so knowledgeable guiding me through the details. Overall, I left the conversation with a much clearer understanding.
Avoid Top Tier Trader at All Costs!
If you’re in the market for a dependable trading platform that can help you achieve consistent profits, **Top Tier Trader** is definitely not the right choice. Their frequent rule changes and ambiguous policies are incredibly frustrating, particularly when it comes to withdrawing your earnings. It’s evident that they prioritize creating hurdles rather than supporting their traders.
One particular rule to watch out for is the policy against “high-volume trading within an hour.” The issue here? They refuse to clarify what “high volume” actually means! How can you adhere to a rule that’s deliberately vague? It feels like an intentional setup to unfairly penalize traders and withhold their payouts.
As if that weren’t enough, just when you think you’ve grasped their system, they roll out new rules that complicate things even further. If you are genuinely serious about trading and desire a platform that’s both transparent and supportive, **stay away from Top Tier Trader**.
Before committing, it’s crucial to thoroughly examine their policies—keep in mind they change regularly—and don’t hesitate to demand explanations while documenting everything. Spare yourself the frustration and seek a platform that truly values its traders. Top Tier Trader seems more like a scam rather than a credible trading service. Avoid it!
If you’re genuinely skilled at trading, I would strongly advise against investing your time in this firm. The challenge to get funded was manageable, but once I was actually funded, I encountered numerous issues, like pending orders that simply never opened. They would get filled on their platform as well as on TradingView, and at times, only on TradingView, which is misleading because their simulation fails to reflect reality, claiming prices haven’t moved when they have. The market simulation they provide is quite poor and blatantly artificial, not representative of genuine trading conditions.
Additionally, unless you opt for their news trading add-on, you might feel like you’re spinning your wheels. The payout system leaves much to be desired, resembling more of a traditional job than a trading endeavor. Payments occur every two weeks, but if you miss your payout window, you’ll have to wait an entire additional period for the next one. In summary, it’s probably best to steer clear of this firm. Seriously, save your time and effort.
Top Tier Trader is truly a disaster! If you’re after a trading platform that genuinely supports its users, this isn’t the one for you. The constant changes in rules create an overly complicated environment, making it almost impossible to receive payouts.
To start, they tout their platform as being supportive of scalping, yet users are faced with contradictory rules regarding high-frequency trading. You can’t execute trades in “extremely short timeframes,” and you also can’t place a “noticeably high volume of trades per hour.” What does that even mean? It really feels like they’re just setting traders up to fail.
Then there’s their ridiculous policy on trade duration. They expect traders to hold positions for a minimum of 1 to 2 minutes, but then they restrict trading frequency, making it practically impossible. It’s absurd! And don’t even think about replicating the successful strategies of other traders; they have an outright ban on that. It’s almost as if they want you to come up with new strategies from scratch every time you trade.
When it comes to Martingale trading, forget about it! Their regulations stop you from increasing your position on a winning trade. If you can’t capitalize on your wins, what’s the use? It feels like they’re actively hindering traders’ chances of success.
In conclusion, Top Tier Trader is a chaotic mess designed to confuse and frustrate. If you’re looking for a platform that actually gives you a fair shot at success, you’ll have to seek alternatives. Save your time and money—this place is nothing short of a complete joke!
Guiseppe Fritsch
Top Tier is honestly one of the worst proprietary trading firms I’ve ever dealt with. It feels like they took advantage of their customers. I managed to pass their challenge, but then they claimed I had failed due to a mere 0.01 in over-leverage. To make matters worse, they shut down my accounts because I had two, and all my active challenges were declared failures. It’s just unbelievable. If you’re thinking about buying a challenge from them, do yourself a favor and stay away!