About BrightFunded
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Customer Reviews (390)
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2 years ago
Marcel Kiehn
Bright-Funded is definitely among the top firms in the industry. They are always transparent, and I’ve found their customer support to be incredibly responsive. I’ve already received three payouts, which speaks volumes about their reliability.
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2 years ago
Frieda Franecki
This firm is truly excellent. I’ve never encountered any problems, and the payouts are consistently fast. It’s just perfect!
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2 years ago
Derick Kunze
The support is incredibly fast, and the trading conditions are excellent. I haven’t encountered any slippage at all during my time here.
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2 years ago
Tomasa Schinner
I’ve successfully received my second payment. The support team is impressively quick, always ready to tackle even the smallest issues that pop up. Big shoutout to my favorite firm, BrightFunded!
However, after my earlier positive remarks, I feel compelled to share a warning about this company. While they handled my first two payments without any hitches, the situation changed drastically with my third payment. The delay was significant, and in the end, they processed my payment but then completely banned me. When I inquired about the rationale for this, their responses were absurd, claiming I had engaged in risky transactions without any valid justification. Sure, they made those initial three payments, but I can’t shake the feeling that trapping customers is part of their strategy.
At first, they lure in clients with a couple of payments, only to then cut them off after a while. I’ve found many others experiencing similar issues. A little sleuthing on Twitter reveals quite a few unhappy customers like me.
I urge everyone to report such fraudulent companies to PropFirmMatch. The more complaints they receive, the higher the chances these firms will be removed from their listings. I have a substantial following on social media, and I intend to spread the word about this issue as widely as possible. I will work to put an end to this.
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2 years ago
Eryn Price
Brightfunded consistently meets my expectations. The key factors for me are reliable customer support, quick payouts, and favorable trading conditions. Fortunately, Brightfunded excels in all these areas. Their customer support team often replies in just seconds, and I’ve experienced remarkably fast payouts—one transaction arrived in a mere 10 minutes. On top of that, their trading conditions are top-notch.
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2 years ago
Elinor Ortiz
The executions on the platform are excellent—I’ve experienced zero slippage. I truly believe that BrightFunded is poised to emerge as a significant contender in the trading industry in the near future. Just wait and see!
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2 years ago
Lilly Waelchi
Having explored various proprietary trading firms, I can confidently say that BrightFunded stands out from the rest. Their support team is exceptional and consistently responds promptly to inquiries. Just last week, I received my second payout, and I was impressed to see both transactions completed within two hours of my request. Overall, the service is truly commendable!
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2 years ago
Orion Fay
My first payout was processed quite swiftly, which was impressive. I really appreciate their customer service; it’s truly outstanding. I’m thankful to have such a helpful support team on Discord.
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2 years ago
Armand Wiegand
It’s great to hear such positive feedback! Brightfunded really excels with their remarkably quick payout processing. Receiving your payout in as little as two hours is impressive and establishes a new benchmark for efficiency in the sector. Their commitment to delivering prompt and dependable service is certainly noteworthy.
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2 years ago
Sebastian Tremblay
The customer support is truly impressive. Benjamin was incredibly helpful and resolved my issue quickly. I had mistakenly entered the wrong SWIFT code for my payout, but he sorted it out for me in no time. I received the payment shortly after the correction. Thanks a lot!
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2 years ago
Antonietta Ullrich
The trading provider utilizes DXtrade and offers a proprietary mobile application, but both systems seem to have a mind of their own when it comes to functionality. Frequent outages are a common occurrence, and if you find yourself unable to open or close a trade, it’s just tough luck. Should you incur any losses, don’t expect Brightfunded to refund your balance; they attribute their mistakes to you. It’s almost as if they prefer you to continue trading with a diminished capital, inviting the potential for account breaches just to keep you on their sometimes-operational platforms. My advice? Steer clear of this firm. The CEO gives the impression of someone rather inexperienced, and the way the business is managed reflects that lack of maturity.
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2 years ago
Nikko Jakubowski
When it comes to cryptocurrencies, Crypto BF truly stands out as one of the best options available. Users will find a wide range of altcoins to trade on the platform, which is a big plus. Plus, there’s an exciting feature where monthly polls allow traders to weigh in on which new coins they’d like to see added.
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2 years ago
Vanessa Nienow
The Android trading application is definitely set to enhance user experience. The web platform works just fine, and I have to highlight that the payout process is both smooth and quick. Overall, I’m giving a solid 95 out of 100 for their performance. It’s really impressive—superb, in fact!
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2 years ago
Zoe Witting
My experience with Bright has truly been outstanding. Right from the start, using their platform has been a breeze—everything flows smoothly, and I haven’t faced any hassles. One feature that really stood out to me was their payout process; it’s not only efficient but also timely and clear. Additionally, the customer service is exceptional. Whenever I had a question or required help, their support team was readily available and eager to assist. In an industry where reliability and trust are crucial, Bright distinguishes itself as an exemplary firm. I genuinely hope that companies like Bright continue to play an important role in shaping the trading landscape. Wishing them ongoing success and growth in the industry!
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2 years ago
Lafayette Lehner
I was fortunate to secure an account with PropFirmMatch and BrightFunded right after they opened their doors. It’s impressive that they have their own technology—it really sets them apart. The trading conditions are solid, featuring tight spreads and no swaps, which is great. Plus, their rates are quite reasonable. Overall, they’ve positioned themselves as one of the top crypto-focused firms since their launch in 2023.
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2 years ago
Wilford Jerde
I was denied my $9,000 for what I consider a ridiculous reason—their disapproval of my trading style. I attempted to clarify my position and address their claims, but the CEO remained adamant that the decision was final, even though he was aware of my arguments’ validity. It seems that if they reversed their stance, it might lead to criticisms from others. It’s important to recognize that reputable firms don’t typically offer discounts. They tend to provide low-priced funds, but they also have the ability to close accounts at their discretion.
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2 years ago
Ivah Volkman
I’ve already received five substantial payouts, and nearly all of them were processed in under three hours. So far, I haven’t encountered any issues at all. BrightFunded is definitely a solid choice for me.
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2 years ago
Kellen Funk
I had a funded account (number 1061808) and my experience has been quite frustrating. Let me break it down for you:
First, I lost 4% in just one day. Then, I managed to earn that same 4% back the following day. After that, I made a small trade in hopes of achieving a positive balance before the first payout date to recover my promised refund fee.
However, what transpired next was disheartening. The firm claimed I violated their Terms and Conditions and proceeded to block my Discord account, deleting all of my credentials in the process. When I reached out via email for clarification regarding these supposed violations, I received no response. They even told me their decision was final and not made lightly.
It’s really important for every trader to be aware of these potential issues in advance, so you don’t end up testing your luck with this firm. They can ban you without any evident reason, as was my case, and they do it without any prior notice. Their actions often seem arbitrary and subjective.
In summary, I strongly advise against wasting time with this trading firm. Look for a reputable firm instead.
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2 years ago
Alvah Hill
You’re likely considering opening an account with Bright Funded, and I’d like to share my insights from my own experience. My aim is to lay out the facts so that you, too, can make an informed decision.
Back in March, I noticed a wave of complaints on their Discord. Traders were lamenting the loss of their accounts due to a practice called Hedging between accounts—myself included. This action is explicitly prohibited by Bright Funded’s policies, which state that any form of trade manipulation, including having conflicting positions simultaneously, is a violation. Unfortunately, many traders found themselves with two accounts showing the same trades. For instance, if you went long on BTC and then tried to open a short position on both accounts, the system would automatically close both positions without giving you a chance to proceed with the short. This automated process led to significant losses for traders while enhancing profits for Bright Funded, who avoided paying out on the breached accounts and likely benefited from increased account purchases.
What’s particularly troubling is that this automation was newly implemented; you see, many traders have said that previously, they could nullify a hedge without facing immediate account closure. After a flood of feedback, CEO Jelle announced on Discord that they had changed the process just days earlier, with no prior notification to traders. While it’s true that prop firms often prohibit account hedging, it’s essential to note that some competitors grant a window—up to 59 seconds—to nullify such a position, which can save traders a substantial amount of money.
Digging deeper into Bright Funded’s leadership, I found it noteworthy that their CEO was selling headphone stands just three years ago. While this might seem like an irrelevant detail, it raises questions given that their competitors have more transparent systems and were founded by seasoned traders. When your options include firms that offer better communication and established trust, it’s easy to see why you might hesitate before investing here.
In comparing account options, it becomes apparent that Bright Funded offers the lowest rates, which is telling. Their business model appears focused on selling accounts and banking on the assumption that traders will ultimately lose them and return for more. They may flaunt payouts, but they’ve failed to provide clear Proof of Reserves, while other firms willingly share that information. Plus, their rules and FAQs tend to lack clarity, leaving traders confused and unsure of where they stand.
Moreover, I encountered sluggish performance from both their mobile and desktop applications. They don’t support partial Take Profit limits either. If you want to make several long positions, there’s uncertainty around the maximum number of trades you can hold for a single instrument. Customer support has given inconsistent answers, citing limits like 7 or 10 trades. This ambiguity raises the question: if you place 8 long positions, could your account be closed for suspected Layering? This crucial detail is never explicitly found on their site.
I drafted this review on March 31, and they claim on their website to have been featured in major publications like Bloomberg and Dow Jones. Unfortunately, I could not locate any articles about Bright Funded on those platforms. It’s all too easy for anyone to fabricate such features online. The same goes for paid reviews—TrustPilot isn’t immune to manipulation, as a simple Google search will reveal.
I anticipate a defensive response to this review, probably targeting me personally as a user. Regardless of their response, all the information here is accurate and can be verified. It’s shared with the sole purpose of aiding you in making a well-rounded decision.
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2 years ago
Abraham Stokes
The customer service is truly outstanding, and the trading platform offers a unique experience. I’ve already received two payouts, the most recent coming in just 12 hours after my request. However, there is one downside: I faced a platform error that led to a loss, and I was only partially compensated for that. This incident has psychologically influenced me, pushing me towards riskier trades in an attempt to recover my losses. I’m still awaiting feedback from the team regarding a full review and compensation. I’ll be sure to keep you updated on any progress.
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2 years ago
Orie Pfannerstill
I was taken aback when my initial profit withdrawal was denied. They claimed it was because multiple accounts had been set up in my name, which seemed absurd and felt like an excuse to freeze my account. It honestly feels like a scam. The CEO, Jelle, doesn’t inspire trust, and I have serious doubts about the legitimacy of Bright Funded. My account number is #Funded-4741943.
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2 years ago
Jana Mitchell
This trading firm is solid overall. One of the standout features is their unique perks system, which definitely adds value. Plus, they frequently run promotions, which is a nice touch.
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2 years ago
Geraldine Goldner
Bright Funded really shines in customer support; they’ve been incredibly quick to provide credentials, often within just a few minutes during both stages. However, it’s worth mentioning that there are occasional glitches with the app that can disrupt the trading experience. Introducing alternative platforms, such as CTrader, would definitely improve user experience and help ensure smoother trading operations overall.
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2 years ago
Wilhelmine Bergnaum
While the trading platform occasionally struggles during periods of heightened volatility, the overall experience is truly outstanding. The level of professionalism here is exceptional, and I can’t say enough about the fast payouts. Plus, the support team is always ready to assist. I’d definitely give this firm a 5-star rating!
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2 years ago
Leonie Dickens
Avoid trading with this firm. The trading platform experiences significant lag, causing delays that can range from several seconds to multiple one-minute candles before the information updates. On occasion, when you execute a trade, it remains pending for about 15 to 20 seconds, only to suddenly process at the current market price instead of the one you intended. This makes the platform nearly unworkable. I sought a refund and provided evidence of the lag, yet my request was denied. The U.S. market opening was particularly chaotic for me, as I couldn’t see my trades executing. Instead, they would process unexpectedly, even after I had opened multiple positions. Overall, the platform is completely unusable.
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2 years ago
Romaine Maggio
Having received my initial payout, I’m more than convinced that this company is on the path to greatness. The trading conditions are top-notch, and the support truly deserves a perfect score of 10 out of 10.
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2 years ago
Elbert Gutmann
It seems like this firm might be in trouble. They’re struggling to attract enough new traders to cover their fees, which explains their frequent promotions. In these market conditions, it appears that traders are finding ways to succeed, making it difficult for the firm to manage payouts. I’ve heard an increasing number of stories about them denying payouts under questionable circumstances. Unfortunately, I experienced this firsthand when they canceled my funded account just when I was due for a payout.
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2 years ago
Abigail D'Amore
Be cautious if you’re considering this firm, as there’s a risk that your efforts may ultimately be in vain. I experienced a troubling incident where my account was compromised while I was waiting for a payout.
On February 29, 2024, my market buy order sat untriggered for roughly 30 minutes, prompting me to create a ticket for support. While the issue was eventually resolved, just an hour later, they opted to close my funded account as their form of compensation for the mistake.
Earlier, on January 25, 2024, I accidentally opened hedge positions that only lasted a minute while I was flipping between two different accounts—something I hadn’t realized until I received a screenshot. One account showed a short position of 1.5 ETH, and the other had a long position of 7.05 ETH. My intentions were certainly not to hedge, yet they insisted on classifying it as such. Unfortunately, this meant I could end up with no recourse if those accounts were breached due to an unintentional rules violation on my part.
Compounding matters, they breached my funded account, which I hadn’t even purchased at the time of the hedging incident (I acquired it on January 26, 2024). This account had undergone a review process, during which it was activated. According to their Terms and Conditions 6.13, the activation signified that no rules had been breached. The firm had acknowledged my trades from January 25 but still chose to disregard them when I was on the verge of receiving a payout, viewing them as hedging only when it suited their agenda. They targeted the account likely to receive the payout rather than addressing the other accounts involved.
When I questioned the community manager about the implications of hedging across different accounts affecting others, his response was a clear no. However, my experience suggested otherwise. I attempted to contact the CEO for several days, but when I finally received a response, it was just a regurgitation of his previous message. I inquired where it’s indicated in the Terms and Conditions that hedging in two accounts would solely impact the funded account—one that wasn’t even established at that time—but received an admission that it’s not documented. This implies they have a free hand in deciding to breach accounts.
They cited hedging as a reason for my ban but then claimed it was a favor that I hadn’t been banned, which is quite ironic given that they had verified my trading activity showed no violations. After hedging, I had purchased multiple accounts—so why were those sold to me? It feels like they push account sales aggressively, only to breach them later to deny payouts.
The overall experience with this firm is disappointingly unprofessional, and it appears they might be doing whatever they can to prevent payouts, likely due to liquidity issues they’re grappling with. I strongly advise against trusting this firm.
EDIT AFTER CEO’S RESPONSE:
“When we detect hedging across different accounts, it resets your entire Funded Star Journey at BrightFunded.” However, there’s still no documentation in the Terms and Conditions or any contracts that support this claim. Additionally, the community manager’s assertion that uninfected accounts won’t be affected remains unanswered.My account, which was not even established during the hedging activities, received confirmation from the risk department as having no violations (recognizing that my intention was never to hedge), yet it was closed for supposed rule violations just as I was about to receive a payout.
I advise anyone considering this firm to steer clear.
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2 years ago
Ernie Will
Having experienced several proprietary trading firms, I can confidently say this company stands out from the rest. Their trade execution on the platform has been flawless; I haven’t encountered a single instance of slippage. Additionally, the commission fees are impressively low, and there’s no overnight swap fee, which is a fantastic feature. The customer service team responds rapidly, and I truly have no complaints to share. Although I’m still in the evaluation phase, it’s evident from their Discord community that they prioritize their traders. I highly recommend this firm!
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2 years ago
Demarcus Ebert
On February 28, 2024, my trading account was unexpectedly blocked after the stop level failed to function properly due to a downturn in the cryptocurrency market. When I reached out for support, I was informed that this issue was not their fault and that it was an expected occurrence during volatile periods. Unfortunately, they did not offer any assistance. I ended up losing my account because the system halted my trading at 98.5, despite the stop level for the AAVE/USDT pair being set at 102.5. It seems to me that any issues stemming from the liquidity provider associated with Brightfunded should be the firm’s responsibility, not mine. I’m truly disheartened; I had hoped to have a seamless trading experience with this firm.
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2 years ago
Lyda Blick
This is definitely one of the top proprietary trading firms available, particularly if you’re into crypto trading. Plus, I have to say, their customer service really stands out. They’re always there to help when you need it.
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2 years ago
Jacey Koss
This proprietary trading firm is an excellent choice for newcomers to the trading world. There are numerous benefits to working with this firm, such as no swap fees and a solid scaling plan. It truly stands out for those just starting out. I wholeheartedly recommend it to every beginner. The platform itself is impressive as well! 💪🏻🔥
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2 years ago
Martina Considine
Trading with BrightFunded has truly been a fantastic journey. One of the standout features is the absence of swap fees, which is invaluable for someone like me who trades overnight. I’ve also found that I’ve never been stopped out because of spreads; they really do offer some of the best spreads in the industry. Whenever I encountered issues, their customer support was incredibly responsive and helpful. All in all, my experience has been nothing short of enjoyable.
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2 years ago
Alexys Dietrich
I’m excited to share my thoughts on BrightFunded, a trading platform that has truly gone above and beyond my expectations. Their innovative #Trade2Earn model, combined with the launch of BrightFunded Tokens, provides a one-of-a-kind and rewarding experience for traders.
What stands out are the platform’s incredible perks; they give access to advanced tools and tailored support that have significantly improved my personal trading journey. The dedication to excellence is clear in every facet of their operations—from the user interface to the quality of customer service.
I wholeheartedly suggest BrightFunded to anyone looking to take their trading to the next level. For me, joining BrightFunded has been a transformative experience, and I’m certain it could be the same for many others.
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2 years ago
Christop Hauck
I recently faced a small hiccup with the web trading application—something that seems to happen frequently at breakoutprop and similar firms using this software. Unfortunately, my account was compromised, but this was out of my control due to the app’s issues. Thankfully, Jelle stepped in to assist me, and the support team resolved a minor concern shortly after. Now, I’m back on track and pleased to continue using my Brightfunded account. Big thanks to the team! 👌🏼
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2 years ago
Cristobal O'Kon
The dashboard is quite impressive—very neatly organized and user-friendly. They offer a solid trading platform that’s really top-notch. I’ve found their service to be extremely fast, which is a big plus. Plus, the Trade2Earn features are a standout; they genuinely help ensure that traders can maintain their trading activities smoothly.
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2 years ago
Aditya Armstrong
I have to say, Brightfunded really impressed me with its remarkable trading conditions and outstanding customer service. A highlight for me has been their quick and effective communication via their Discord channel. It’s almost like having a real-time support system, as quick questions get answered almost immediately, which significantly enhances the overall trading experience. Plus, the support team is always on the ball, ensuring any issues are sorted out within minutes.
The trading software they offer is also worthy of commendation. It’s not just highly functional; it also integrates smoothly with a user-friendly app. This aspect gives it an edge, particularly for those who aren’t big fans of Metatrader. The platform’s interface is designed intuitively, making navigation easy for both newcomers and seasoned traders alike.
What really differentiates Brightfunded is its openness to feedback. They actively seek out update suggestions, showcasing their commitment to ongoing improvement. This kind of responsiveness to user input is crucial, as it enhances the trading software’s adaptability and helps it stay ahead in meeting the changing needs of traders.
All in all, my experience with Brightfunded has been nothing short of fantastic. With its remarkable trading conditions, prompt customer support, and innovative software, it truly stands out as a dependable and user-friendly choice for traders at any level.
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2 years ago
Esther Feest
These folks and their company are incredibly legit, and the trading conditions they offer for crypto are top-notch. I’ve found their commissions to be the lowest in the entire industry. Honestly, they’re hands down the best crypto prop firm out there; you really can’t ask for or find a better option. I’ve tried them all.
BrightFunded, keep up the great work!
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2 years ago
Stefanie Donnelly
As a crypto trader, I’ve found Brightfunded to be a commendable proprietary trading firm, particularly for trading altcoins. They feature some newer coins, such as Injective, which is a definite plus. The platform itself is quite user-friendly, allowing for easy navigation and straightforward trade execution. However, I do believe the leverage offered on cryptocurrencies could be improved; currently, it stands at 5x. While this may suffice for typical trading, a higher leverage option would undoubtedly appeal to traders who prefer more aggressive strategies, especially when scalping major assets like Bitcoin. On the whole, Brightfunded has a lot going for it, including the elimination of swap fees, challenge refunds, and enticing bonuses like profit splits from challenges, not to mention the absence of minimum trading days during certain promotions. These features certainly enhance its appeal for traders looking for opportunities.
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2 years ago
Elsie Nitzsche
Major Concern: Questionable Risk Assessment
I began my journey with Bright Funded filled with hope and excitement. I successfully navigated through Phase 1 (#605430) and Phase 2 (#Phase2-222098), meeting all of the outlined criteria. However, when the time arrived for funding, I was met with a perplexing and unjustified decision that left me doubting their integrity and fairness.
Throughout my trading, none of my losses exceeded 1%. In Phase 1, I achieved a risk-reward ratio of 2 with a 50% win rate and an average hold time of 2.8 hours. In Phase 2, my risk-reward ratio was 1.3 with a 67% win rate and an average hold time of 3.7 hours.
This sudden rejection not only diminishes the hard work and dedication I put into their platform but also raises serious questions about Bright Funded’s credibility and transparency. Labeling my account as “risky” without substantial evidence or a clear rationale casts a shadow over the integrity of their evaluation process and erodes trust among users.
Given this significant error in judgment, I strongly advise others to approach Bright Funded with a degree of caution. Their arbitrary decision-making and lack of transparency compromise their standing as a prop funding company.
I also made several attempts to reach out for clarification, but regrettably, they did not respond to my inquiries. -
2 years ago
Allene Bechtelar
I started my challenge with BrightFunded in late December using a $200,000 account. At first, I was a bit disappointed to find out they don’t offer MT4 or MT5. However, after spending some time on their trading app, I found that I actually prefer it to what I was used to. The trading conditions are impressive: low spreads, no swap fees for overnight or weekend trades, and the execution is quick with minimal slippage. The only downside was the wait for my funded account after completing Phase 2. It took a few days, but it really didn’t affect my overall experience.
What truly stood out for me was that I received my first payout ever from a proprietary trading firm here! The payment was processed the same day, deposited directly into my Coinbase account. The process was simple, and their customer service was quite helpful. Overall, my experience with BrightFunded has well exceeded my expectations. I’m currently maintaining my funded $200,000 account, and I’m planning to secure another one to reach maximum allocation in the future. Thank you very much!
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2 years ago
Edna Gislason
This is a decent firm for cryptocurrency trading. However, one major downside is the absence of MetaTrader. Instead, they offer their own platform, which requires some time to get dialed in. On the plus side, the commission rates are relatively low, which is a bonus for traders looking to maximize their profits. Overall, while it has its quirks, it can be worthwhile if you’re willing to adjust to their system.
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2 years ago
Tony Brekke
This firm is relatively new to the scene, yet it has already gained a solid reputation. They are reliable when it comes to payments. Just one day before my payout, I received an email asking for my payment method details. The very next day, the funds were in my account. Overall, it was a seamless experience.
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2 years ago
Mona Ryan
The entire process is incredibly smooth. I found that the team was quick to respond, and everything arrived in no time at all.
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2 years ago
Harvey Bradtke
I requested a payout, and to my surprise, it arrived in my wallet in just about 20 minutes! This allowed me to get back to trading without any delays. Just perfect!
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2 years ago
Federico Nikolaus
I’ve had experiences with a couple of other proprietary trading firms, but none compare to BrightFunded. To start, I primarily trade cryptocurrencies, and I can confidently say that the variety of coins they offer, along with their spreads, is unmatched in the industry. So far, I haven’t encountered any issues; the platform functions exceptionally well. Plus, the customer support team is not just friendly—they’re also impressively quick to respond. Overall, I would rate my experience as a solid 10 out of 10, and I look forward to a long and prosperous partnership with them.
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2 years ago
Mya Volkman
This trading firm really stands out; I’ve encountered no issues whatsoever with slippage or trading overall. Honestly, my experience has been top-notch compared to other proprietary firms I’ve worked with. They offer an impressive range of instruments, covering everything from cryptocurrencies to forex and indices.
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2 years ago
Brook Kilback
I’m giving a solid four stars overall, and here’s why. I was actually the second person ever funded on their platform! It was an exciting experience, although I did have to wait a week for each set of credentials after passing each level. After achieving P1, I had to wait a week for P2 and so on.
One standout feature is that they are the only firm providing their own tokens for opening and closing trades. You can even use these tokens for discounts or to acquire a free account of any size. I stumbled upon a significant bug where I could generate those tokens, and rather than taking advantage of it, I reported it to them. They appreciated my honesty and instead of leaving empty-handed, they rewarded me with a $10,000 account for saving them potentially thousands of dollars.
If I had to make a choice, I’d definitely trade there again, especially with their current promotion that has no minimum trading days and offers biweekly payouts. Huge thanks to Prop Firm Match! Wishing you all the best! Sincerely, Mario.
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2 years ago
Taurean Yost
This is the best prop firm I’ve ever worked with. The spreads are incredible, and execution is seamless. I haven’t faced any slippage, even during major news events. I was funded and received my account in just four hours, and after passing phase 1, I instantly got my phase 2 account. The customer service is decent, but there’s room for improvement; hiring more agents could really help speed things up.
Overall, I truly appreciate this firm.
Eldridge Moore
I initially opened a funded account with BrightFunded, setting it up with a total of $100,000. However, when it came time for my second payment, they unexpectedly closed my account, claiming I had engaged in copy trading during some transactions. To my surprise, they did send a partial payment, but the closure left me puzzled.
I promptly reached out via email to clarify that I do not copy trade. I explained that the platform they use simply isn’t designed for that kind of trading, particularly under rapid market conditions like what we saw on April 12-13, when BTC was extremely active. It’s hard to believe I could copy trade in such a volatile environment, and frankly, why would someone who has already received a payout resort to that?
Despite my attempts to provide clarity through email, their only reply was a vague reference to their rules. I sought more detailed explanations and proof of the trades in question, yet I was met with silence. While the company doesn’t seem to have issues with payments, the lack of clarity around their rules makes it difficult to trust them. There’s a persistent worry about whether I will get my full payment, and the absence of answers only adds to my frustration.
Additionally, the trading platform itself is prone to glitches and lag. With such technical problems, I struggle to see how effective trading can be executed on it, especially when it’s designed to handle fast-paced markets.
Looking back, I’m not sure why I chose BrightFunded over more established firms. Options like FTMO, TFF, and FundedNext definitely deserve consideration.
I rated them 2 stars primarily because they process payments, but their customer service leaves much to be desired.
In response,
It’s clear you haven’t provided me with any tangible evidence, so I’m not sure where your assumptions stem from. I don’t engage in copy trading; there’s a flaw in your system. I’ve decided to downgrade my rating to 1 star since I’m losing faith in your operations. After exchanging numerous emails, your only response has been to send me a list of transactions without any proof or clarity.
There’s a significant issue with how slow your system operates. When Bitcoin sees increased liquidity or activity, the prices often freeze, making it seem like everyone has opened trades from the same point. I believe you’re aware of this problem, and it feels as though you’re taking advantage of it by closing accounts that are consistently performing well.