About Funding Traders
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Customer Reviews (2758)
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1 year ago
Abagail Gleason
Khalifa, Ced, Billy, and CRYPTOSENEI were instrumental in helping me understand my current standings through my challenges. This was crucial as I wanted to ensure there were no violations on my accounts before attempting to achieve any profits. Typically, it can take quite a few hours to get updates, but they manage to respond in less than a day or two, which is impressive.
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1 year ago
Fredy Donnelly
This proprietary trading firm seems to be lacking in integrity. I successfully passed three challenges, and just when I thought I was on my way, I received a congratulatory email followed by a shockingly swift follow-up saying I had failed due to hedging within the same account. Unlike other prop firms, there was no prior warning at all. During my trading, I didn’t breach any rules. After reaching out for a review, I’ve yet to receive any response. My experience leads me to caution against this firm. The fact that they restrict hedging in a single account suggests to me that they might be worried about their challenge pass rates.
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1 year ago
Veda Spencer
This firm is nothing but a scam. My account was breached after I was taken out of a trade in just 13 seconds. I didn’t close the trade myself—I was simply wicked out. It’s baffling how this scenario could possibly fall under the HTF rule. Truly, they can’t be trusted. I advise you to steer clear of this company at all costs.
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1 year ago
Ariane Sanford
I had a few questions, and I reached out to Ebi on Discord for support. I must say, Ebi answered all my inquiries in a very professional manner. I appreciate the assistance; it really made my experience with Funding Traders much smoother. Thanks for providing such a solid platform!
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1 year ago
Domingo Jones
So far, my experience with FT has been quite positive! It has truly assisted me in becoming a more professional trader. For instance, I’ve learned the importance of managing drawdowns, especially with strategies like the 2% rule. I also want to express my gratitude to Saint, Obiwan, Ebi, Pat, Mag, and Leo for their consistent and supportive presence throughout my journey.
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1 year ago
Sydni Gottlieb
I accidentally violated the martingale rule, but I was fortunate enough to receive a reprieve from Obiwan. A huge thanks to FT and Ebi for their support during this situation!
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1 year ago
Coty Sauer
I had a few questions for Ebi Bugsplat, and I was pleased to find that Obiwan was available to assist me. Their support was quite professional, and I really appreciated the help I received from the funding traders.
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1 year ago
Lilyan Williamson
I encountered a technical problem with my account where I was being charged swap fees, despite opting for a swap-free option. Fortunately, the team at FT, including Lance, Ced, Leo, Bugs, and Khalifa, stepped in to help. They managed to resolve the issue in under 24 hours, which I truly appreciated.
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1 year ago
Manuel Grant
I was funded just two days ago, but I encountered some technical issues with my credentials. Thankfully, it was straightforward to resolve—I simply created a support ticket. The support team was incredibly helpful and kept me informed throughout the process. True to their word, they fixed the issue within the timeframe they had given me! I want to give a special shoutout to Khalifa, Ced, Billy, Lance, and Obiwan. I really appreciate your quick assistance in resolving my issues!
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1 year ago
Roderick Jacobson
I received a prompt response from their service team, which was impressive. Khalifa was particularly helpful in resolving my issue swiftly.
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1 year ago
Nicolas Considine
The service here is quite efficient, and the staff is genuinely friendly. I didn’t have to wait long—under two hours, in fact—to have my issue addressed. On top of that, the entire team, especially Khalifa and Ced, has been awesome throughout the process.
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1 year ago
Lolita Greenfelder
This firm ranks among the least favorable experiences I’ve had in proprietary trading. The policy allows for a maximum loss of 2% per trade. However, I’ve frequently encountered situations where the realized loss exceeds this limit upon closing a position, increasing the risk of hitting that dreaded 2% mark. What’s particularly frustrating is that they fail to notify you about this until after you’ve completed the account challenge; only then do they inform you that the account has failed.
Payouts are notoriously sluggish here, taking a minimum of two weeks to process. In stark contrast, many other firms provide superior services at similar pricing, managing to complete payouts in just three days. Furthermore, if any issues arise with your account, other companies promptly alert you rather than waiting a month after you’ve poured your time, sleepless nights, and energy into getting past the challenge.
Based on my experience, purchasing a challenge from this company seems utterly nonsensical, and I cannot recommend it at all. As indicated in the image I’ve provided, my worst trade resulted in a loss of $749, which, considering the $50,000 account size, is well below the allowed limit of $1,000.
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1 year ago
Caitlyn Wilderman
The payout went through smoothly, which is definitely a plus. I’m excited to dive into more challenges in the near future. Being a funded trader here brings me a lot of joy, and I really hope to develop my skills and grow within this firm.
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1 year ago
Jada Feeney
Funding Traders operates like a well-oiled machine! They feature some of the top accounts and assessments available. Additionally, their support team is commendable. Leo and Ced have really excelled in their roles, providing outstanding assistance. Wait times are minimal, and their approach is always courteous and respectful. I definitely recommend this firm!
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1 year ago
Elaina Bradtke
Greetings fellow traders. I’d like to take a moment to discuss my experience with Funding Traders. As a gold trader, I’ve found their leverage to be unparalleled, and the spreads are incredibly tight. They also boast a payout process time that can be as quick as 48 hours. However, it’s important to note that you should avoid risking more than 2 to 2.5 percent per trade based on your investment strategy.
Additionally, their support team has proven to be exceptional; shout-out to Obi Wan, Ced, and Lance for being so helpful. In my view, I highly recommend giving Funding Traders a shot. Best of luck to everyone out there! As Obi Wan wisely puts it, “May the pip be with you.”
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1 year ago
Barbara Walter
Recently, I encountered a login issue, and it was Lance who came to my rescue. I really appreciated the assistance he provided. Overall, the team here is quite solid and effective in resolving problems like mine.
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1 year ago
Cassandre Ruecker
I have to say, the customer service here is excellent. They are quick to respond and really dependable. Overall, this is just an awesome proprietary trading firm!
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1 year ago
Cornell Smith
I experienced a technical glitch with my dashboard, which unfortunately led to an incorrect breach of my funded account. Fortunately, they were able to reactivate the account, and everything is functioning properly now. It took a few days to resolve, likely due to the holiday, but overall, their support has been excellent. A big thanks to Khalifa, Leo, Cryptosensei, Billy, Lance, and Bugsplat for their assistance.
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1 year ago
Cathryn Boyle
I encountered some trouble logging into my account, but thanks to the assistance from Khalifa, Billy, and Saint, I can now access it without any issues. Their support made a huge difference!
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1 year ago
Lucius Kovacek
I had a great experience with the support team, particularly with Leo, Khalifa, Billy, and Lance. They resolved my issue in no time at all. Their efficiency and attentiveness really stood out, making the whole process feel seamless and hassle-free. I’m genuinely impressed with their quick response.
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1 year ago
Wilbert Jerde
I had a fantastic experience with customer service. I talked extensively about my self-developed EA, and Magnesium was incredibly helpful in discussing the details with me. It’s refreshing to have such knowledgeable support when you’re navigating the complexities of trading.
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1 year ago
Randall Rempel
My experience with FundingTraders has truly been remarkable. I can’t say enough about how exceptional the team is; they are genuinely dedicated to ensuring customer satisfaction. Whenever I’ve had questions or concerns, they’ve responded promptly and effectively, always ready with thoughtful solutions. It’s really reassuring to know that they prioritize their clients’ needs. Overall, my time here has been fantastic.
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1 year ago
Francis Feest
I had some trouble logging into the platform I chose. However, the support team was incredibly helpful. They resolved my issue quickly and were able to fulfill my request. Khalifa was there the entire time to provide assistance.
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1 year ago
Enid Witting
The team here is fantastic, and the rules they follow really work well for traders. I’ve had an excellent experience with the support staff, especially with individuals like Khalifa, Ced, Lance, and Bugsplat. They’re always ready to help, making the whole trading process smoother. Overall, it’s been a positive environment to grow as a trader.
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1 year ago
Lindsay Conn
I encountered a rather perplexing issue that left me quite unsure of how to proceed. However, thanks to the support staff, who were incredibly responsive when I opened a ticket, I was presented with a very generous and effective solution. I would like to extend my gratitude to Khalifa, Leo, Ced, Billy, Lance, and Bugsplat for their assistance.
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1 year ago
Aric Schulist
I faced an issue with my trading accounts not loading properly. It took them about five minutes to resolve the problem, and I have to say, their support is top-notch. Huge thanks to Leo and Khalifa for their quick help!
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1 year ago
Lenora Johns
The Funding Traders team consistently strives to provide outstanding customer service. In my experience, any concerns that have arisen have been minor back-office issues so far.
Khalifa, Leo, Billy, Ced, Lance, and Obiwan form a fantastic team, working diligently to resolve matters accurately and efficiently!
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1 year ago
Jamarcus Turner
FundingTraders has consistently paid me, though I noticed that my last two payouts took about two weeks to process. Recently, they implemented significant updates to their Dashboard, which I suspect might have caused these delays. I’m optimistic that things will improve and the process will speed up moving into 2025. A special shoutout to Rob, the COO, for expediting my payout, and to the Customer Experience Department for addressing my support ticket promptly. Wishing everyone a Happy New Year!
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1 year ago
Chadrick King
I encountered a problem with one of the accounts I purchased from this firm. I have to commend KHALIFA and his team—BILLY, LANCE, and PABLO—for their exceptional support. They efficiently fixed my issue in no time and ensured that I got the resolution I was hoping for.
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1 year ago
Napoleon Pacocha
This proprietary trading firm truly stands out, especially in terms of their exceptional customer support. I faced a minor issue on New Year’s Eve, and honestly, I didn’t expect a quick resolution given the holiday. However, to my surprise, they resolved it by the next morning. A huge thanks to the team—Khalifa, Ced, Billy, Lance, and Obiwan—for their prompt assistance!
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1 year ago
Leone Koch
I really appreciate the support I’ve received from the team. Khalifa, Ced, Leo, Billy, Lance, and Saint have all been incredibly helpful. Their assistance has made a significant difference in my experience here.
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1 year ago
Assunta Simonis
I really appreciated the quick and pleasant support I received. The moderators—Khalifa, Billy, Leo, and Lance—were incredibly prompt in their responses, making it easy to grasp the guidance I needed.
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1 year ago
Drake Larkin
Each month, they offer some impressive discounts. The key is to stick to the 2% rule, and you’ll be in good shape. Their tech support on Discord is quick and efficient. I have successfully completed phases 1 and 2 and am now just waiting for my payment.
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1 year ago
Josie Zieme
I had a great experience with customer support when trying to secure my second account, part of their buy one, get one free promotion. At first, I only received a single account. However, after reaching out on Discord, the team responded almost immediately. They were incredibly quick and efficient, resolving my issue within just a few hours. A big thank you to Ced, Lance, and Khalifa for their prompt assistance!
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1 year ago
Guy Keeling
The customer support here is truly impressive—active and friendly, which really makes a difference. I genuinely appreciated the assistance I received.
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1 year ago
Alek Pfeffer
One aspect I truly value about this proprietary trading firm is its customer service. The team is not only respectful but also provides informative assistance. Special thanks to Ced, Khalifa, and Lance for their exceptional support. Wishing everyone a happy new year! 🤞
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1 year ago
Stephany Rau
I encountered some technical issues and decided to contact the support team. To my surprise, they responded promptly. Not only did they answer all my questions, but they were also very courteous in their approach. A special thanks to Lance, Ced, and Khalifa for their excellent assistance!
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1 year ago
Lolita Raynor
I had a few inquiries about a promotional offer, so I thought I’d give the website’s chatbot a shot since it was New Year’s Eve. Not long after I asked my question, the chatbot gave me a pretty standard answer. Then, just as I was about to type a follow-up, a representative named Magnesium jumped into the chat. Remarkably, they addressed all my questions—not just the initial ones—promptly and thoroughly. This level of customer service is truly impressive!
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1 year ago
Alice Goldner
Everything is fantastic!
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1 year ago
Alvah Pfeffer
I had a really positive experience with the service. Agent Magnesium was not only quick to address my issue but also very professional and polite throughout the process.
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1 year ago
Emmett Orn
Magnesium has been incredibly beneficial for me, simplifying many aspects of my daily life. The support provided by the team is impressively quick and genuinely helpful, making a noticeable difference.
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1 year ago
Alberto Ratke
I’ve had an exceptional experience with CED, especially thanks to Lance. Whenever I had questions, they were always just a call away. Their support is impressively swift and efficient, and every time, they were more than willing to help.
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1 year ago
Breana Schmidt
Khalifa and Billy were both quick and straightforward in their responses, which I found very helpful.
What stood out to me was their approach regarding an incident I had with one trade out of over 50 that breached the HFT rule—I accidentally executed this trade on my phone. Instead of making a big deal out of it, Khalifa coordinated with admin Lance, who confirmed the resolution they agreed upon. I really appreciated their professionalism in handling the situation.
Overall, I’m very satisfied with my experience to date!
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1 year ago
Jerod McKenzie
While I haven’t made a purchase for a challenge yet, I must say that the support staff at Magnesium has been incredibly helpful. They responded to my inquiries quickly and in a friendly manner. This could very well be the beginning of an exciting journey!
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1 year ago
Jordane Cartwright
Overall, my experience with the firm has been quite positive. I managed to pass phase two and, impressively, I got my funded account in under 12 hours. A big shoutout to their quick support team—Ced, Lance, and Khalifa—for all their help!
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1 year ago
Rene Price
Magnesium was incredibly prompt in his response and demonstrated outstanding troubleshooting skills. He was also very kind and supportive throughout the process. I really appreciate the help! Thanks a ton!
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1 year ago
Aleen Walter
Thanks to Obiwan, I really don’t have any questions at the moment.
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1 year ago
Ivory Balistreri
After a little more than two weeks of anticipation, I finally received my payout. Given that it’s the holiday season, I’m hopeful that the next request will be processed more quickly. Funding Traders has faced its fair share of complaints over their stringent rules, but I believe that adhering to these guidelines ultimately helps you evolve into a more competent trader. A big thank you to Ced, Lance, and Leo for promptly reactivating my account and providing excellent assistance.
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1 year ago
Jamel Champlin
Customer support here is incredibly helpful and genuinely kind. A big thank you to Leo for the prompt response and swift resolution of my issue. Wishing the entire team a fantastic year ahead! Honestly, I’m a huge fan of this proprietary trading firm; they offer very competitive spreads. Before you embark on your trading challenge, I highly recommend reviewing the rules regarding martingale and high-frequency trading. I truly believe that these guidelines are in place to help us become better traders!
Annette Dicki
Magnesium was incredibly kind and helpful. I appreciated the quick responses and the overall assistance I received.