About Tick Tick Trader
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Customer Reviews (2196)
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3 months ago
Sophie Bernard
On dirait vraiment que la note de cette société ne fait que baisser, encore et encore. À mon avis, tout a commencé quand ils ont lancé les nouveaux comptes (S2F… je crois) et aussi avec Tradovate. Avant ça, c’était franchement mieux : j’avais de très bons résultats avec les comptes 100k Express et d’autres offres. Les règles étaient plus claires, et le passage vers un compte live se faisait en 5 jours ouvrés, pas plus.
De mon côté, j’avais eu une expérience positive. Les retraits étaient aussi rapides : quasiment 3 jours, parfois un peu moins. Mais j’ai fini par arrêter, parce qu’ils ont supprimé certaines offres de comptes, et les nouvelles propositions ne me conviennent plus. Du coup, je suis passé chez une autre prop firm.
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3 months ago
Marcos Vidal
PARTE 3: Como no quieren reconocer su “error”, me reafirmo en lo que dije anteriormente y añado algo más.
No entiendo por qué mienten cuando afirman que no me puse en contacto con ellos. Hay una conversación de emails donde se ve perfectamente la fecha y la hora de cada envío. En esos correos les facilito toda la información que me solicitan y, además, me responden confirmándome que está todo correcto y que me realizarán la transferencia… que nunca llegó.
La última vez que contacté con ellos fue el 10 de abril. Hoy, 29 de abril, he vuelto a escribirles para enviarles la cadena completa de emails, así no tienen que buscar nada ni interpretar mal lo que ya está por escrito. Quiero que comprueben que lo que he redactado es totalmente correcto.
Espero de verdad que por fin se solucione este asunto. Os mantendré al tanto con nuevos comentarios si no se resuelve.
Ojalá mis comentarios puedan servirles de ayuda. -
3 months ago
Daniel Morgan
For the last couple of months, I’ve been trying to reach support by email about my live transition. Unfortunately, I still haven’t had so much as a proper reply.
Could someone please take a look at this and give me an update here? I’d really like a clear answer on what’s going on with my account, and exactly when I can move forward with the live transition.
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3 months ago
María González
Me cerraron las cuentas en Profit. Primero se comunicaron conmigo y me dijeron que me reembolsarían el valor de las cuentas (incluso indicaron que su departamento de Finanzas y Riesgo lo había autorizado). Pero después cambiaron el cuento: dijeron que, por fallas en su sistema, no podían devolver el dinero.
Lo peor es que terminé cruzando más de 78 emails con ellos y jamás me devolvieron ni un dólar. Sinceramente, es una empresa deplorable. Además de la plata, está el tiempo perdido que uno les tiene que dedicar.
Cuando intenté retirar, salieron con esa misma excusa. Todo parecía consistente al principio, me daban seguridades con el tema de la plataforma, y después con lo de Project X volvieron a justificar el problema. En mi caso, fue realmente una pérdida de tiempo trabajar con ellos.
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3 months ago
Daniela Ramirez
I was able to get approved for the LIVE TRADING program, so at first I felt pretty confident. For a while everything ran smoothly—charts loaded, trades were going through, all good. Then one day I tried to place a trade and it just wouldn’t work.
What shocked me was that my corporate email and my Slack access had been removed. I contacted support, but nobody seems to have said a single clear word about what happened. Because of that, I’ve effectively taken a loss of around $6,400 (and honestly it could’ve been more, who knows?).
The way this company operates is frankly appalling. After putting in so much time and effort, it feels like my account just got wiped overnight with no real explanation. Save yourself the trouble—do not work with this company for your own good.
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3 months ago
Javier López
About my previous review—yes, it’s true that you said I haven’t had an account with you for a year. Still, I’d like you to double-check the names. My last name, and the name MARIA, who is my sister, are the key here. She’s the one you defrauded, and I’m sure I’ll remove these reviews as soon as you talk with her and we reach an agreement about the status of her Live Trading account. Until then, I think it’s only fair to keep everything on the record.
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3 months ago
Sergio Martín
Mientras no estés ganando dinero, “no pasa nada”; el problema empieza justo cuando lo haces. Me apuntaron al Live Trading Program y, de repente, me echaron sin decirme nada, ni una sola explicación. Al final me dejaron con un saldo pendiente que todavía tengo que pagar. He intentado contactar con soporte varias veces, pero nadie responde. En serio, huye de esta empresa; hay opciones mucho más honestas.
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3 months ago
Michael Johnson
I’ve been waiting for about SIX MONTHS for my payout and for my transition to a live account, but so far it’s the same runaround every time. Each time I reach out, I get basically the same response—word for word, it feels like—and nothing actually changes.
They say they’re still going through a transition process, but honestly, I haven’t seen any real progress. At this point, I’m not just frustrated; I genuinely feel like I’ve been scammed by this company.
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3 months ago
Alejandro Ramos
Después de enviar mi anterior queja en Trustpilot, “casualmente” volvieron a contactarme desde Tickticktrader al momento. La idea era clara: que retirara mi comentario. Me dijeron que el problema del pago había sido un error y que lo iban a solucionar, además de que se pondrían en contacto conmigo para confirmarme la supuesta transferencia.
Hablamos por varios correos, el 31 de marzo. Sin embargo, como no recibí nada, el 10 de abril me volví a poner en contacto con ellos. Pues bien, a día de hoy sigo sin respuesta y, por supuesto, sin el dinero. Para mí esto deja bastante claro la poca profesionalidad y el nulo cumplimiento de lo que habían pactado. Al final, con los hechos se demuestra todo.
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4 months ago
María Fernández
Son bastante informales y, la verdad, no cumplen con lo acordado. Ya van más de 2 meses con la plataforma bloqueada. El 26 de enero me dijeron que me compensarían todos los inconvenientes: me pagarían el coste de mis cuentas (345 $) y, cuando se solucionen los problemas, volvería a tener mis cuentas activas exactamente como estaban antes del bloqueo. Yo acepté el acuerdo y, a día de hoy, solo me han abonado 70 $.
Reclamé por correo y me respondieron que lo iban a consultar con el departamento y que me darían una contestación. Eso fue el 20 de febrero, y todavía no he recibido nada. He vuelto a insistir por email y directamente no contestan. Pensaba que serían más formales, pero no.
NO LA RECOMIENDO.
2ª Parte:
Se vuelve a repetir. Después de publicar la primera parte de la reseña, me contactaron por email diciendo que había sido un error y que iban a solucionarlo abonándome el importe que faltaba. Además, me pidieron que retirara la valoración en Trustpilot. No sé si al final me van a pagar, pero hasta que lo hagan seguiré compartiendo esto. No se puede engañar así a los clientes. Hoy he vuelto a escribirles después de 10 días. -
4 months ago
Rui Almeida
Tinha 2 contas desde agosto e, honestamente, tudo corria bem até eu pedir o meu primeiro levantamento em dezembro. A partir daí começou mesmo o pesadelo: demoraram um mês e meio só para aprovar o pagamento e mais 15 dias para o dinheiro ser efetivamente processado. O pior é que, enquanto analisavam o pedido, as contas ficavam em pausa e não dava para usar nada.
Depois de finalmente me pagarem, passado cerca de uma semana, puseram as duas contas como inativas com a desculpa de que as vão ativar quando fizerem a migração da plataforma. Durante este período eu escrevo todas as semanas e recebo exatamente a mesma resposta. E esta semana, para minha surpresa, aconteceu algo diferente: enviei a mensagem e não me chegou o e-mail automático a confirmar que estavam a analisar o meu pedido — e isso acendeu logo a luz de alarme.
Entretanto, tentei aceder ao meu painel pessoal e aparece que o meu utilizador está bloqueado. As minhas 2 contas tinham cerca de 150K cada uma, e em cada uma eu tinha o “colchão” e ainda um pouco a mais, então estamos a falar de aproximadamente 13K que, sinceramente, me parece que se perderam. Uma situação totalmente fora do normal, uma loucura total.
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4 months ago
Julian Torres
Tenía pendiente un pago y, la verdad, ya no contestan ni los correos. Me dejaron esperando y no hubo forma de comunicarme con nadie. Es una pena porque la experiencia ha sido bastante mala. En resumen: Supermal.
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4 months ago
Eivind Johansen
Jeg er virkelig skuffet og føler meg rett og slett lurt av TickTickTrader. Kontoen min ble plutselig stengt uten forvarsel, og uten en skikkelig og gyldig begrunnelse. Som om ikke det var nok: de har også fjernet hele Discord-serveren sin, «Discord Lounge». Dermed er all kommunikasjon med både support og fellesskapet kuttet over natta.
Det jeg savner mest, er åpenhet. Det finnes nesten ingen informasjon til kundene, og ingen forklaring på hva som skjer eller hvorfor ting blir avsluttet. De virker mer opptatt av å ta imot pengene dine enn å levere tjenesten – eller i det minste betale ut i tide. Når de først har ghostet brukerne sine og stengt ned kanalene for kontakt, står man ganske alene igjen.
Nå har jeg derfor startet en chargeback via banken for å forsøke å få tilbake pengene mine.
STAY AWAY. Denne plattformen er ikke lenger til å stole på, og den oppfører seg rett og slett som et scam.
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4 months ago
Hugo Bernard
I’m sharing a quick update on the previous review I posted about my Zenith 250K SFA account (DIREPZEN2500026255).
After my original Trustpilot review, TickTickTrader contacted me and told me that my case had been escalated to upper management for a further assessment. I genuinely appreciated that, and I waited in good faith for the outcome.
That said, it’s been more than 2 months now—over 8 weeks—and I still haven’t received any real update or final decision. I’ve followed up with support multiple times (I believe I sent 4 emails in total), but unfortunately there’s been no reply.
I understand these internal reviews can take time, of course, but going completely silent for this long is pretty disappointing, especially after being told the matter was escalated for reconsideration.
All I’m asking for is a clear status update or a final decision regarding my case, so the situation can be handled transparently and properly.
If TickTickTrader wants to take another look, I’m still open to a fair and reasonable resolution.
(Account: DIREPZEN2500026255)
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4 months ago
Omar Saleh
My friend got scammed by one of the brokers working within the company. He made a deposit, followed their instructions, and then when it was time to withdraw, the broker didn’t want to process the request at all. Honestly, it felt like a total waste of time—he kept trying to get his money back, but they kept stalling. If you’re thinking about dealing with them, be very careful.
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5 months ago
Mark Johnson
Only consider this company if you’re trying to waste your time and money. Honestly, there are plenty of newer services out there with far simpler terms than TickTick. For example, imagine paying for a “lifetime” account—a one-time fee they market as permanent—then getting banned anyway, just because you used your account for more than 180 days. And yes, before you ask, that “one-time” part is exactly what makes it feel shady.
I’ve seen plenty of companies that will actually explain their policies clearly, but this one? It feels like fraud. At the end of the day, the whole experience was frustrating and not worth it.
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5 months ago
Javier Troncoso
This company has basically been dead for around 3 months now. There’s been zero activity—no real operations at all. What you get is just a couple of guys sending the same prefab answers in the chat, and if you push back or ask anything, they ban you and close your account.
In my case, it happened after I asked a simple question. They still owe me a payout that goes back to November, and the worst part is I can’t even access Discord anymore. I’ve tried to contact them again and again, but nothing changes.
There’s no proper migration or transition plan, and honestly no reason to expect one. It never looked real from the start. It feels like a made-up excuse designed to keep people waiting indefinitely, so they can reduce their legal headaches.
Overall, it’s been a terrible experience with TTT. Zero integrity.
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5 months ago
Megan Thompson
I’ve been waiting on a payout request since December, and at this point it feels like the whole operation is basically nonfunctional. I’ve checked in more than a couple times, but nothing seems to move forward. From what I can tell, this place is effectively nonoperational right now.
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5 months ago
Marcos Henrique
Solicitei um saque no dia 02/02/2026 e ele foi aprovado somente no dia 16/02/2026. Até aí tudo certo, porém o financeiro ficou de me enviar o link da Rise para eu conseguir efetuar o pagamento. Fiz várias tentativas junto ao suporte, e sempre me respondiam que meu saque estava em fila de espera.
O que me deixou bem chateado foi que, sem mais explicações, cancelaram meu acesso ao site e também bloquearam minhas tentativas por todos os meios de comunicação. Eu tenho prints e registro de todas as conversas. Para mim, ficou claro que a empresa não cumpre o que promete: se o saque já estava como aprovado, eu segui as regras e cumpri com tudo pra receber… e ainda assim fui bloqueado do nada.
(ATUALIZAÇÃO 02/03/2026)
Recebi contato da TickTick informando que meu pagamento está aprovado e que está em fila de processamento. Segundo eles, o bloqueio do meu acesso aconteceu por causa da migração da plataforma. Por enquanto, eu ainda aguardava receber de fato, então mantive a avaliação no aguardo. Mas, até aqui, a empresa respondeu, esclareceu minhas dúvidas e tratou a situação com alguma clareza.
ATUALIZAÇÃO 03/03/2026
Depois que o suporte entrou em contato comigo no dia 02/03/2026, eles esclareceram tudo direitinho. E à noite do mesmo dia o financeiro finalmente enviou o link da Rise, e o pagamento já foi creditado. Então, pela atenção e pela solução apresentada pelo suporte, estou alterando minha avaliação.
Espero que a TickTick consiga estabilizar essa migração o quanto antes. A plataforma era uma ótima “mesa”, com regras bem melhores e mais liberdade para traders. No fim, foi uma situação chata, mas pelo menos foi resolvida.
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1 year ago
Mozelle Waelchi
It’s quite unusual for a trading firm to take as long as five days to review a payout, and I’ve heard of traders waiting over ten days, with some reports even reaching up to thirty days.
While I understand that automated payouts aren’t in place, it raises questions about efficiency. You can accept instant credit card payments for account purchases, but why does it take so long when traders are trying to withdraw their earnings?
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1 year ago
Trycia Corkery
The firm operates with two distinct departments—Customer Service and Risk Management—each functioning independently. After trading with them for about four months, I decided to request a payout. I recognize that I accidentally violated the micro-scalping rule during the first five minutes of the market opening. It was early in the morning, and I simply lost track of time until I closed the trade. However, after a thorough review and a detailed explanation of the situation, I was granted a one-time exception, and my initial payout was ultimately approved! I must commend TickTick’s professional support team. I had previously lost my ProjectX account, but the Tradovate account has been a success, and I genuinely hope to maintain this account for the foreseeable future.
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1 year ago
Tatyana Boyle
I was given a direct funded account, and then, unexpectedly, it just vanished. When I attempted to log a support ticket, the system kept trying to open my Outlook. But the thing is, I use Gmail, which made it really challenging to get in touch with anyone at the firm.
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1 year ago
Ashlee Waters
The firm claims that payouts will be processed within five days; however, the admin on Discord frequently asks us to be patient as the risk team is still reviewing our requests.
I submitted my payout requests in January and again on February 1st, yet here we are, over 20 days later, and the risk team is still “checking”? I don’t encounter this issue with other trading firms.
It’s quite apparent that the firm may be experiencing financial difficulties, leading to delays reminiscent of the problems faced by FastTrackTrading in the past. Transparency in these matters would be greatly appreciated.
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1 year ago
Evans Weber
Navigating their Discord channel reveals a concerning trend: numerous traders are experiencing delays in receiving their payouts. Many have voiced frustrations about waiting over 10 business days, despite the firm’s claim of processing within just 5 business days. It raises questions about the firm’s current liquidity. Transparency is lacking, especially when a risk team appears to take as long as 20 days to review an account. There are often strange justifications offered, like claims of account sharing. To add to the frustration, even those traders who are being promoted to live accounts are struggling to receive their payouts.
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1 year ago
Jerry Heller
Helpful and sincere in their approach. However, it’s important to remember: adhere to the rules.
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1 year ago
Koby Walter
Don’t let flashy ads and promotions mislead you. This company is fraudulent in every conceivable way.
As three friends trading from the same household, we all used different accounts after purchasing Direct 100K accounts. We were diligent in our trading for a month, fulfilling all withdrawal conditions, only to be met with a shocking reality: the firm banned us and wrongfully seized our earnings with baseless excuses.
Now, regarding the issue of sharing an IP address, it seems unclear if this constitutes a violation. Here are some key points to consider:
– Each account was bought using individual bank cards, not a single card under one name.
– We each submitted our ID cards and bank statements to the firm.
– Our trading styles were distinct, with no copying involved.
– Each of us operated on our own computers.Concerning their rules against microscalping, the firm claims trades must last more than 10 seconds, specifically around the opening of the American market. However, in practice, they seem to penalize trades lasting under one to two minutes, even beyond the stated parameters. The company seems steadfast in its unjust practices, making every attempt to avoid fulfilling payments to traders.
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1 year ago
Henderson Hermann
This proprietary trading firm does not earn the trust of traders, in my view. I would rate them -10 instead of a 0 because they are utterly unjust and exhibit scamming behavior.
It was my first experience working with them, having purchased a direct account worth $100,000. When it came time for payment, they conjured up every excuse to avoid fulfilling their obligation. Each time, I found myself waiting 24 hours just to learn about the next issue they had fabricated.
If you’re considering joining, I genuinely urge you to reconsider. Dealing with these unjust individuals is far more damaging than one might imagine, as they waste your time, money, and energy.
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1 year ago
Fermin Metz
I truly believe that TickTickTrader stands out as one of the most reputable futures trading firms available. Recently, I found myself in a tricky situation with two of my funded accounts due to an oversight that led to a breach of a crucial rule. This kind of mistake theoretically allows the proprietary firm to shut down a trader’s account. In my case, those two accounts were just a few hundred dollars shy of a total payout of $4,000.
Once I noticed my error—made completely absentmindedly—I promptly closed the trade and informed TickTickTrader about what happened. Now, I can tell you that another prop firm might have seized the opportunity to close my accounts since the violation occurred so close to a payout. However, TickTickTrader took a different approach. They understood my situation and opted not to take any punitive action. This oversight came after I had successfully executed 503 correct trades, which definitely showed my good intentions. Even so, they have a strict no-hedging policy with no room for exceptions, and many firms might have reacted differently.
TickTickTrader allowed me to keep trading, which I truly appreciate. Now, I’m ready to submit my two payout requests, thanks to their serious and understanding approach to my circumstances. I have no intention of switching to another prop firm.
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1 year ago
Dalton Kuvalis
TickTick is a nightmare! Seriously, do your homework before getting involved with them.
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1 year ago
Kamren Jacobs
I made my initial payout request on February 10, 2025, at 6 PM, and by February 14, 2025, at 3 PM, the funds were already in my bank account. The email support team was impressively quick to respond, typically within just a few hours. Their assistance was consistently friendly and very helpful. I’m excited to keep collaborating with this firm moving forward!
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1 year ago
Gene Kuhlman
I recently received my initial payout from TickTickTrader, and I must say, they deliver as long as you stick to their guidelines and steer clear of prohibited actions. I made my payout request on Saturday, February 8, and by February 15, I had received approval. The funds were transferred just a few hours later.
I’m looking forward to my future payouts and plan on updating you every time I make a withdrawal.
One thing I think they could improve on is the design of their website and dashboard; a modern and streamlined look would certainly enhance the user experience.
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1 year ago
Onie Gleichner
Trading with this firm can be quite a frustrating experience. The transition to live trading feels more like a disaster than an opportunity. It seems like you’re required to submit a mountain of documents—bank statements, really? Is this a mortgage application? And they ask for records of past trades as well. What’s the point of all this?
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1 year ago
Grover Cassin
Ticktick is arguably one of the least reputable proprietary trading firms currently available. Their evaluation process often fails traders over minor breaches of their drawdown limits, leading to discrepancies between advertised and actual drawdown allowances. In an effort to maintain fairness, the firm should consider just liquidating accounts instead of closing them entirely.
For those interested in direct accounts, the firm limits options to a couple of platforms, specifically Platform X (Top Step X) and Tradeovate. Of these, Project X stands out as the most frustrating platform I have ever encountered. It suffers from significant lag and frequent crashes during volatile market conditions. Even when I submitted video evidence of these issues, demonstrating a speed test showing over 700 Mbps, I was met with excuses rather than solutions.
Additionally, be cautious when finalizing your signup; refreshing the checkout page could lead to your coupon disappearing. If you seek a partial refund or any discount adjustments, be prepared to face their rigid refund policy, which they enforce without exception. Even other platforms, like Tradeify, have been more accommodating in such situations.
In terms of payouts and the transition to live trading, both are characterized by delays. If you’re determined to move forward, be ready to provide numerous documents including your passport, bank statements, and undergo orientation and risk coaching. Their strict risk parameters include a maximum of $500 per trade, a drawdown limit of $1,200, and mandatory OBS recording for all trades. Overall, you would be better off seeking a more established firm with a stronger reputation.
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1 year ago
Christy Breitenberg
I strongly advise against engaging with this firm. The rules seem to create unnecessary delays, leaving traders in limbo before they can trade live. After purchasing a total of eight accounts, I finally managed to secure payment for one. Unfortunately, I encountered a technical issue and reported it right away. The rule involving microscalping on MNQ was particularly problematic for me. During the time my technical difficulties occurred, I had a two-MNQ operation that resulted in a loss. It’s worth noting that all my trades focused on MNQ. In a disappointing turn of events, they decided to deny my payment and proceeded to close my account, despite me having over $8,000 in profit.
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1 year ago
Sigrid Heaney
The experience has been quite positive! The work environment is supportive and encourages growth. Overall, I find it to be a great place to develop trading skills and improve performance. I appreciate the resources available, which really help in honing one’s abilities. I would definitely recommend it to others looking to get into trading.
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1 year ago
Guiseppe Veum
Avoid at all costs!
My initial payout of $2,000 went smoothly, which led me to invest further by requesting a withdrawal of $6,000. However, it took a whole week for them to reach a decision, only for it to be denied. They claimed their system detected multiple traders using the same IP address as mine, which is simply untrue; I’m the only trader in my household. I shared too much in my previous review and it got taken down, so I’ll keep it short this time. Do your homework on this firm—check out their Discord where you’ll find numerous complaints before deciding to invest your hard-earned money. I’ve learned a tough lesson, and I hope my experience helps others avoid making the same mistake, especially since I put in a significant amount, only to have my payout rejected.
While they do respond quickly to reviews on Trustpilot, their promptness seems aimed at deflecting blame rather than addressing real concerns. I’ve had little luck getting any response via email regarding my denied payout. After their decision, I stopped pursuing any further clarification. You’d expect better customer service after spending so much with them, considering the trust I placed in their firm. The payout could have brought my account back to balance, and now I’m left feeling lost. I mistakenly thought TickTickTrader would be a worthwhile investment, but this has turned out to be my worst experience among various prop firms—I’ve received over $200,000 in payouts from others without issue.
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1 year ago
Cory Pouros
I bought accounts today and got verified, but I can’t find any accounts showing up on my dashboard. I’m curious about what might be going on with that.
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1 year ago
Ariel Grimes
Even though I’ve completed the KYC process and received payouts in the past, Tickticktrader can ban you from trading at any moment without any clear explanation. If you try to purchase additional accounts, you’ll receive a “Purchase Blocked” notification. Their typical response? It’s just some vague “payment gateway” issue. This predicament isn’t just limited to me—many members on their Discord channel are facing similar challenges, even those using different credit cards or cryptocurrencies (feel free to check the discussions there). This “Purchase Blocked” situation essentially serves as a flag on your account, and they don’t provide any rationale behind it.
To give you some context, I only acquired five direct-to-funded $150k accounts in total. I successfully passed the evaluations in just six days and received my payouts within a span of 3 to 5 days afterward. I traded for an additional 2 to 3 days before unintentionally blowing the accounts. After that, I found myself unable to purchase more accounts.
I’ve been in touch with their support team for the last couple of months, but the excuses remain unchanged. If a company truly valued its clients, transparency would be key—whether that involves explaining the reasons for such actions or providing proof of any issues.
On a positive note, they do honor payouts to their traders.
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1 year ago
Antonio Rowe
TickTickTrader is an impressively managed organization. The support team is truly outstanding—quick and responsive to all inquiries. Compared to other proprietary firms, their trading rules are refreshingly straightforward. Payouts are processed swiftly, which is a big plus. Honestly, I wish I could award them more than five stars!
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1 year ago
Theodora Hane
Ticktick has proven to be problematic, and it feels like a scam. They seem to target successful traders; as soon as you start making profits, they’re looking for ways to push you out. Personally, I lost two months unable to work due to their arbitrary and ridiculous excuses. Initially, they claimed there was an issue with my payment method. When I requested proof, they simply ignored my requests and refused to address the problem, even though I knew my payment method was legitimate and compliant with international standards.
Then, they accused me of using shared IP devices. I tried to explain that I needed to switch between three different devices for various reasons. The original terms from Ticktick never mentioned such restrictions, yet they saw this as a violation to justify removing me from their platform. After discussing with friends, I found I wasn’t alone; they faced similar issues with payouts being denied for reasons that weren’t outlined in the rules. Ticktick seemed uninterested in resolving any of these matters, opting instead to push traders out rather than find solutions. It’s crucial to be cautious of these scammers.
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2 years ago
Camille Rath
Notice (Edit): The five-day payout period doesn’t count weekends, which I wasn’t aware of—this caused some confusion on my part. I apologize for any misunderstandings that may have affected others reading this. However, I did receive my full payment.
Despite my initial mistakes, the team was very accommodating and took the time to clearly explain everything. Thank you, team!
I have noticed that payouts can be quite slow. While the first two payouts were processed quickly, on my third request, it seems that other traders who submitted their requests after mine were getting paid before me. It’s frustrating to just watch others receive their payouts.
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2 years ago
Loren Zieme
I experienced significant challenges with customer service. Initially, I thought we had come to a resolution, but it seems that’s not the case. As it stands, Ticktick is holding over $700 of my funds, and I don’t even have an account set up. I’ve tried to be as patient as possible, but the situation is growing increasingly frustrating. They continue to insist that they cannot confirm receipt of my money and that they are waiting for a reply from their payment provider. Almost two months have passed since the payment was made, and frankly, this is unacceptable.
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2 years ago
Brianne Jacobi
This company is fantastic—I’ve experienced quick payouts! The approval process took just two days, and I had the funds in my account the same day. In fact, it hit my bank in under five minutes! I really appreciate their service and find the platform excellent, particularly Project X, which I absolutely love.
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2 years ago
Claire Stark
I’ve been really frustrated with this company. It’s been months, and they still haven’t approved my purchase. Each time I reach out, they give me the same vague response, saying they’re “still working on it.” At this point, I decided to take my business elsewhere and open accounts with another firm. It’s a shame, but I just couldn’t wait any longer for a solution.
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2 years ago
Brooklyn Braun
The support team here is impressive! They went above and beyond to help me with my issue, and I can say that they eventually resolved it. I definitely recommend this firm.
Matthew Johnson
I was honestly surprised to see the company replying on here. I had assumed they finally shut down. My accounts were paused about 5 months ago, and since the end of December 2025 (first week of January), I’ve been waiting for my payouts.
I email customer service roughly once a month just to confirm whether they’re fully closed or if there’s still any path forward. Every time, they tell me they’re “reviewing” my case to decide if I can resume SIM or transition to live. It’s been 5 months—at this point it feels like the same answer repeated.
Would stay as far away as possible.