About Blue Guardian (Futures)
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More info Blue Guardian (Futures)
Customer Reviews (543)
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2 months ago
Anuj Arora
They do take a bit of time, but overall it’s a good firm. The process isn’t super fast, I’ll be honest, but the work quality feels solid. I had to wait longer than I expected—around 2–3 days for my case updates—but they handled it properly in the end. So yeah, if you’re not in a rush, it’s worth it.
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2 months ago
Rohit Mehta
This is an excellent platform for Forex trading. I’ve found it really smooth to use and overall it feels reliable for both beginners and more active traders. The experience is solid, and yes, it definitely lives up to the expectations. Highly recommend it if you’re looking to get into Forex or manage trades more efficiently.
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2 months ago
Jeroen van Dijk
I had a really great experience with the Blue Guardian support team, and honestly, a big thank you goes out to Simon. After a colleague unfortunately lost track of my request, Simon stepped in right away and sorted it out—above and beyond what I expected.
He was super detailed, responded quickly, and managed my account merge with real professionalism. If you ask me, Blue Guardian should seriously consider giving him a promotion or at least a raise. He’s exactly the type of person you want on your side when everything starts getting complicated.
If you’re trading with Blue Guardian and you run into any issues, I’d strongly recommend asking for Simon if you can. He gets things done and makes sure you’re back on the charts in no time. Thanks again, Simon—you’re a lifesaver!
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2 months ago
Amina Bello
My experience was great! I got a polite, responsible, and easy-to-understand response from the company’s staff, and honestly it really put my mind at ease. They were quick to attend to my questions and the communication was clear throughout.
Thank you.
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2 months ago
Rafael Santos
O atendimento pelo e-mail foi o mais rápido que já vi. A central de ajuda realmente funcionou, e o suporte da equipe foi bem atencioso, especialmente o Simon!
Sério, recomendo demais. Atendimento fácil, respostas rápidas e tudo sem complicação. -
2 months ago
Matthew Johnson
I bought 3 evals about 3 days ago, and so far I still haven’t received my credentials. At this point it honestly feels pretty sketchy. When I reached out to customer service, it was basically the same response over and over—like they just put me on a loop—and there was no real action or follow-up that I could see.
I’m going to flag this prop firm. Don’t waste your time or money. If you’re looking for honest reviews, check this one first.
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2 months ago
Brian Kato
I got a fast and honest reply, and it was exactly what I needed. The response came quickly—within about 30 minutes or so—and I really appreciated how clear they were from the start. Definitely a good service, no back and forth.
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2 months ago
Andrew Mitchell
I’m still waiting for a reply…
First off, do you use Fanbasis? And is this website secure? Please answer with a clear yes or no.
Honestly, I just need confirmation, that’s all.
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2 months ago
Daniel Carter
Avoid, seriously. They’re unreliable, and it feels like they’re only interested in your deposit. The second you request a withdrawal, that’s when they suddenly go quiet, and you won’t really hear from them again. I wouldn’t recommend them to anyone.
On the other hand, getting to know #Crop#mines…….# has been a totally different experience. Things have turned around for the better, and they’ve been consistent with their service. Even after a few times using them, I felt more comfortable than I ever did with the other option.
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2 months ago
Lucía Gómez
Estoy un poco sonrojado/a: el equipo de soporte hizo un trabajo excelente.
Respondieron rápido, se mostraron muy profesionales y de verdad ayudaron en todo el proceso. De hecho, cada duda que tenía la resolvieron en cuestión de minutos (casi siempre en menos de 5), y las explicaciones fueron claras, sin vueltas. Gracias a ellos, todo se sintió bastante fluido y, la verdad, cero estresante.
Un agradecimiento enorme a todo el equipo de soporte por el gran servicio y por la dedicación. Realmente muy apreciado/a.
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2 months ago
Bradley Thompson
Honestly, this is a garbage prop company. Don’t waste your time—these folks feel like scammers. The whole setup seemed off from the start, and it’s been nothing but trouble. Save yourself the headache and look elsewhere.
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2 months ago
Kelechi Okafor
Please be very careful when you trust the staff at Blue Guardian. I recently tried to withdraw my first payout on an Instant Starter account, and I ended up getting hit with severe penalties because of internal miscommunication between their moderation team and their billing department.
Here’s what happened. I noticed that some of my trades were falling under the 2-minute rule. Before I continued, I asked an official Discord Moderator named Morphy whether I could keep trading after the $250 profit cap, so I could generate additional valid profits to cover the ones that wouldn’t count. He told me clearly, “Yes” and “Sure.”
So I followed that guidance and traded for another 4 days. By the time I was done, my gross profit was $292.67, with the idea that my valid profits would comfortably cover the $250 cap.
But when my payout finally came through, Billing ignored the extra valid profit I made based on their mod’s instructions. They first hard-capped my account at $250, and then deducted $50 as well. In total, I effectively worked for 4 extra days for free, and my legitimate profits were thrown away.
When I raised the issue in their Discord, another mod (ICON) admitted that the first mod gave me “misinformation.” Naturally, I then asked Billing to calculate my proper payout based on that admission. Instead, they deleted my messages and slapped me with a 24-hour timeout to shut me up.
I also emailed Billing with screenshots showing exactly what their staff told me, plus the later admission that the information was wrong. They still refused, claiming “moderation responses do not override billing policy,” and even described their own staff’s instructions as a “misunderstanding.”
Look, if a company’s official representatives give you explicit instructions, they should bear the cost when that information turns out to be incorrect— not the trader who acted in good faith. A trustworthy platform also shouldn’t delete messages or mute customers who are simply pointing out the math doesn’t add up.
I have screenshots of the moderator’s instructions, the admission of misinformation, and the final refusal from Billing. Proceed with caution.
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3 months ago
Camille Morel
This propfirm is really nice, I was genuinely impressed. The service feels smooth, and everything looks well put together—nothing too complicated. I’d say it’s a solid choice if you’re looking for something reliable.
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3 months ago
Sanne de Vries
I’ve genuinely enjoyed my experience with them. Everything went pretty smoothly, and the service felt professional from start to finish. Would definitely recommend them if you’re looking for a reliable option.
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3 months ago
Sébastien Laurent
Le service répond vraiment vite, et c’est agréable pour travailler. Honnêtement, ça aide beaucoup au quotidien. Merci à Billions pour leur réactivité et leur professionnalisme.
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3 months ago
Mohamed Ragab
أنصح أي متداول جاد ومحترف يفكّر مرتين قبل التعامل مع Blue Guardian. بحسابي رقم (436413) كنت محافظ على اتساق وصل إلى 100% تقريباً، والحساب كان رابح طول الوقت، ومع ذلك تم إغلاقه بطريقة واضحة تشبه “الفخ التقني”.
خلّوني أذكر الوقائع اللي الدعم يتفادى الكلام عنها:
– عند المخالفة الأولى، كان الحساب رابحاً حوالي 91 دولار فوق رأس المال.
– عند المخالفة الثانية، كان ما زال رابحاً بنحو 45 دولار فوق رأس المال.
وبصراحة الحساب ما لمس ولا حتى سنت واحد من رأس المال الأصلي.موضوع فخ الـ 1% المخفي: الدعم تواصل معي وصرّح أن الدرع يقوم بإغلاق الحساب عند تذبذب 1% فقط. المشكلة إن الرقم ده غير موجود في قواعد الحساب، وكمان مش ظاهر في الـ Dashboard. يعني حرفياً المتداول ما يقدر يدير مخاطره بناءً على “شروط مخفية” موجودة بس في كلام الدعم أو صفحات الأسئلة الشائعة (FAQ) بشكل غير واضح.
انعدام الشفافية: إغلاق حساب رابح ومنتظم بسبب تذبذب قدره 50 دولار (حوالي 1%) إجراء تعسفي، ومش منطقي إنه يكون لحماية رأس المال. هو أقرب لصيد الحسابات اللي تكون ماشية مضبوط.
كمان الدعم نفسه كان سيّئ وغير احترافي. الموظف (Rolex) تجاهل الأدلة الموثقة واتهمها بالكذب، وكمان أغلق التذكرة بسرعة كأنه عايز يهرب من أي مواجهة رقمية.
طلبات واضحة: أطالب بمراجعة يدوية فورية وإعادة تنشيط الحساب، أو على الأقل تعويض عبر Free Reset. التداول تحت قواعد غير مرئية داخل لوحة التحكم يعتبر تضليل للمتداولين.
خلاصة الكلام: ما تحط فلوسك عند شركة تقفل حسابك وأنت رابح، وبعدين تبرر بقرارات مبهمة. -
3 months ago
Aarav Sharma
Blueguardian is, in my opinion, one of the best firms in the industry right now. The account can start as low as $15, and the rules are pretty clear, which really helps if you’re new. I also had a giveaway that needed to be claimed, and the support team sorted it out for me quickly. What surprised me most was how they handled everything, including assisting me with a Rolex-related reward.
If you’re a beginner and you’re looking for a firm that actually pays, I’d say Blueguardian is worth considering.
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3 months ago
Chinenye Okafor
Blue Guardian is truly one of the leading pro firms. The payout is assured, which is a big deal for me. I’ve also found their customer support excellent—responses are quick and the team actually helps, not just generic answers. Overall, it’s been a great experience and the service is solid. Highly recommended.
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3 months ago
Amina Shehu
Their support is really swift and fast. I reached out a couple of times and each time I got help almost immediately, which honestly surprised me. The responses were clear, and they didn’t keep me waiting like some other services do. Overall, it’s been a smooth experience so far.
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3 months ago
Jessica Brown
I ran into an issue when trying to create an account. It was a little frustrating at first, but they got it sorted out really fast. The whole process was pretty easy too—no long back-and-forth, just fixed and done. I’d definitely use them again.
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3 months ago
Ayo Okafor
For me, the customer experience was really fast, and they actually do follow-ups a lot. I never felt ignored, which I liked. The whole process moved smoothly from start to finish, and they were quick to respond whenever I had questions. Overall, it was a good experience—would recommend them to anyone.
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3 months ago
Amina Phiri
Using multiple platforms is the way to go with BG. Honestly, I really like BG’s MatchTrader platform because the spreads are tight and the executions feel quick—usually no delays. It’s a solid setup overall, and I think it works well if you’re trying to keep things efficient while trading.
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3 months ago
Chinedu Okafor
This company is really good. It’s built in a way that you can get paid, because there’s no easy way to go through all those steps and still end up being rejected. From my experience, they actually pay, and that’s exactly why they are the best for me. Overall, I can say the process makes sense, and the payout is not just talk.
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3 months ago
Chinedu Okafor
I’ve had the best experience with the Blue Guardian support. Honestly, their response time is incredibly fast—usually under 1 minute. I’m not even exaggerating. After I submitted my documents, I received my giveaway account in less than a minute, and everything went smoothly from start to finish. Overall, it’s been the best experience I’ve had so far.
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3 months ago
Ayo Sani
Fast payouts, solid account issuing, and the customer service is really good. I’ve had no major issues so far and replies usually come through quickly, which honestly matters a lot.
Overall, it’s a strong community and a decent project. Keep it up!
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3 months ago
Danlami Eze
The support response was really quick and detailed, which made everything easy to understand. I appreciated how clear they were, honestly.
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3 months ago
Prabodha Jayasinghe
Jayasinghe provided truly outstanding support from start to finish. Right from the very beginning, he came across as professional, very responsive, and genuinely focused on helping me resolve my issue. His updates were always clear and timely, and he made sure every detail was addressed properly—without rushing just to get it done.
What impressed me most was his patience and dedication. He didn’t only give quick answers; he also took the extra step to explain things in a way that was easy to understand. Honestly, it made me feel more informed and confident at each stage. Even when the matter needed additional attention, he stayed consistent, supportive, and continued working toward the best possible outcome.
It’s not often you run into this kind of customer service, where someone really takes ownership and follows through with real care. His efforts genuinely made a difference, and I truly appreciate the time and energy he put into assisting me.
Highly recommended—Jayasinghe is a real asset to the team.
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3 months ago
Chukwuemeka Okoye
Barms Mod & Dravo support really did an excellent job. I also found Blue Guardian to be very reliable and trustworthy—so far, they’ve never delayed my payout. Everything has been smooth and on time, which I really appreciate. Honestly, I can confidently recommend them to every trader who wants dependable support and consistent withdrawals.
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3 months ago
Chinedu Okafor
Dravmo and Monarch took care of me right away—no delays at all. They helped me get back to trading ASAP, and I really appreciate how smooth everything was. Overall, it felt organized and professional from start to finish.
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3 months ago
Amina Bello
Honestly, Blue Guardian is one of the best firms I’ve come across. The rules are pretty straightforward—easy to understand and follow—and their withdrawal process is very fast. I also like that their support system is top-notch; you can actually get help when you need it. Overall, I’d rate them among the greatest options out there, and the experience has been smooth for me.
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3 months ago
María Hernández
The 50% reduction from their Guard Shield is honestly pretty terrible. For example, if you’re working with a $5,000 account and you set a $51 stop loss, they cut into your profit share. I didn’t expect it to impact things that much, and it feels way too aggressive.
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3 months ago
Ama Nartey
I really like how they run things—it’s trader friendly and the rules actually make sense. I also won an account, and the level of validation they made me go through before I received it was top notch, you can tell they mean what they say.
From the time I submitted everything required, I got the account in under 3 minutes, literally less than 180 seconds. That speed was impressive, and the process felt organized from start to finish.
If I end up getting a payout directly to my bank account, I’ll gladly come back and give them 5 stars.
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3 months ago
Valentina Rojas
100% recomendable. La atención al cliente es súper rápida, de verdad, y yo le daría un 10/10 sin problema. También son bastante transparentes con los pagos: a mí ya me han pagado 2 veces, cada uno de 1500 USD, y todo fue como dijeron. En general, lejos para mi es de las mejores empresas para pensar a futuro, con un balance interesante entre riesgo y beneficio. La verdad, se siente que trabajan bien y cumplen.
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3 months ago
Raka Pratama
Saya entry Gold 3 layer dengan lot 0.03 dan SL/TP yang saya pasang juga sama untuk semua layer. Awalnya semuanya berjalan normal, tapi tiba-tiba 2 layer saya malah close sendiri di harga yang seharusnya itu area SL. Padahal candle waktu itu belum sempat menyentuh/menekan level SL tersebut.
Sementara itu, 1 layer lainnya masih utuh dan tidak ikut close otomatis. Jadi jelas ada sesuatu yang nggak sesuai. Setelah saya coba menghubungi pihak BG, saya merasa tidak mendapatkan keadilan—jawabannya kurang memuaskan dan tidak sesuai dengan apa yang saya alami di chart.
Sungguh, saya sangat kecewa dengan kejadian ini.
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3 months ago
Neha Banerjee
I got a timely and quick response from the support team, and honestly that made a big difference for me. I’m using an Instant Starter account with Blueguardian, and when I requested my payout I had a few questions around the minimum holding time and how news trading works.
Thanks to the Support team, especially Barns, it turned into a really nice chat. The whole discussion was super informative, and they explained the Starter account rules clearly—step by step. I still have to see how things go after the payout, but right now I feel much more confident continuing with them.
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3 months ago
Oliver Wright
Unprofessional and completely run-down prop firm.
I’ve traded with prop firms for about 3 years, and I’ve also spent around 5 years doing FX and futures trading. Honestly, the moment you deal with Blue Guardian (or Blue Guardian Futures), you can see it’s more like a joke than a legitimate company. You don’t need to take my word for it either—there are loads of reviews for a reason.
If your goal is to get payouts denied and funded accounts closed, then this is one of the worst options.
STAY AWAY.
UPDATE:
I was asked by BG to add “extra details” or else they claimed my review wouldn’t be considered valid. So here it is, plain and simple—please focus on what happened to me, not on any back-and-forth in their replies.BGF claims they run a hard daily loss limit of $1,250 on a $50k futures simulation account. I prepared for that. On my Tradovate platform I set my own maximum loss limit at $1,230 for the day, leaving a buffer of roughly $20. I also only placed 3 Micro NQ contracts overnight.
In the morning, the dashboard reportedly showed that my drawdown “breached” $1,250 for the day—even though the max loss I set was $1,230. Their explanation was basically that “slippage” and “commissions” can push you over the line.
But that doesn’t make sense. For 3 Micro NQ contracts, the commissions were around $1.20 total (nothing close to the amount required to jump a hard limit). And there weren’t any major overnight market moves. Plus, in futures, slippage/late fills aren’t like FX—if you place a stop/limit properly, you get filled at your level. Price doesn’t just “teleport” on you overnight.
Despite me doing what I was supposed to do, my funded account was closed. Somehow, on their end, their dashboard claimed I hit the $1,250 limit for the day, even though I had an automated $1,230 limit in place on Tradovate. I explained this multiple times, yet they refused to resolve it properly.
Instead, I got the same default, generic responses—no real solution, no accountability, and no explanation that actually matches the numbers. I’ve been trading futures for 4 years and forex for 2 years, and I run funded accounts with other firms without this kind of issue. I have never had anything remotely like this before.
Also, I had another problem with them earlier on. They advertised a $200 promotion for late payouts that arrived after 48 business hours. I waited about 2 weeks for the payout, got it eventually, and then asked for the promised $200. They refused repeatedly, again with generic excuses.
So from my experience, they’re not trustworthy. If they can’t meet their own terms (or they find a way to reinterpret “slippage” until it conveniently benefits them), they’ll deny you service whenever it suits them.
Finally, if you look at the ratings and the “breach of guidelines” comments, that tells you basically everything you need to know. Don’t assume anything in their description is accurate.
Good luck, and prosper. Pick a better firm—because you deserve better.
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3 months ago
Megan Thompson
Pretty simple, honestly… the customer service is a joke, and the website feels unnecessarily vague. I tried to find basic info on my own, but the details are scattered and not super helpful, which is frustrating.
Update: after leaving a bad review, they suddenly got my attention—so I guess that’s the only way they respond.
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3 months ago
Amina Yusuf
I really like how their customer service team attends to clients. From the moment you reach out, they respond quickly and try their best to resolve whatever issue you have. Their support feels friendly and professional, and honestly, it makes the whole experience smoother. Keep it up—this is the kind of service customers appreciate.
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3 months ago
Chidinma Okafor
This was my first time using the prop.
I’ll be honest, I’m still neutral for now, so I can’t really rate it one way or the other yet. -
3 months ago
Rajesh Kumar
One of the most disgusting experiences I’ve ever had with a prop firm.
Blue Guardian ended up breaching and closing my account over what they called a temporary floating equity dip of just a few dollars—despite the fact that the trade was still in profit afterward.
I kept the position open over the weekend since the market was closed. On Monday, the trade recovered, stayed positive, and was never actually sitting in any kind of real, blown-loss situation when they shut it down. But apparently none of that matters.
As per their explanation, if your equity briefly touches below a calculated threshold for even a moment during volatility, they can terminate the entire account instantly. And that’s true even if the trade later bounces back and remains profitable.
So basically:
Profitable trade = account breached.
Honestly, it makes zero sense.
This is exactly the kind of technical trap that can break traders financially and mentally. People spend weeks (sometimes 4–6 weeks) building consistency, following rules, controlling emotions, paying challenge fees, and investing time, sleep, and energy—only for firms like this to hide behind robotic, copy-paste statements and wipe everything out over microscopic fluctuations.
What hurts the most isn’t only the money. It’s the wasted time, the discipline, the patience, and the constant mental pressure traders deal with every single day just to trade responsibly.
A proper trading firm should clearly understand the difference between reckless gambling and a temporary floating drawdown while an active trade is still moving. Instead, it genuinely felt like they were waiting for any technical excuse to fail the account, no matter how the trade eventually performed.
And their support response?
Cold and scripted, nothing else:
“Rules are rules.”
No fairness.
No human understanding.
No practical trading logic.
If a trader can lose an account while the trade itself is profitable, then traders deserve to know how dangerous and unforgiving this system really is before handing over their capital.
Absolutely disappointed. I’ve lost trust completely. -
3 months ago
Chinenye Okafor
My experience with Blue Guardian was absolutely incredible. They processed my payment in a very short period of time, and I was honestly surprised by how fast everything moved. The customer service team was also top-notch—friendly, responsive, and quick to answer my questions. Overall, I’d recommend them to anyone looking for a smooth and stress-free experience. Definitely 5 stars from me.
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3 months ago
Marco Bellini
Come semplice trader intraday di futures, posso dirti che questa esperienza non è male davvero. Nel complesso, il servizio risulta abbastanza fluido e ti permette di restare operativo senza troppi intoppi; a mio avviso ci si arriva anche dopo 20-30 minuti di utilizzo. Detto questo, non è perfetto: qualche dettaglio potrebbe essere migliorato, soprattutto quando i mercati si muovono veloci. In generale, però, lo consiglierei a chi cerca qualcosa di pratico e abbastanza affidabile per la giornata.
Oliver Clarke
The customer service was absolutely amazing. They managed to sort out my issue really quickly, honestly faster than I expected. From the first message, they were helpful and friendly, and within about 10–15 minutes everything was sorted. I was impressed with how smooth the whole process felt, and I’d definitely use them again.