About Elite Trader Funding
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Customer Reviews (832)
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2 years ago
Jena Murazik
The customer service here is impressively quick and consistently available to assist. Honestly, I couldn’t have asked for a better level of support!
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2 years ago
Leonard Mitchell
Please take a careful look at the seemingly endless stream of recent five-star reviews praising Elite Trader Funding’s “excellent customer support.” It’s worth considering that these reviews may be more about reputation management than genuine feedback from users. As a trader, your primary focus should rightly be on payouts, not on receiving cheerful email responses or links to FAQs.
Having spent considerable time trading with this firm, I currently operate three simulated funded accounts. Here’s how I see this company based on my experience:
– Their evaluation pricing is quite poor, often among the highest in the industry. It’s important to note that other firms typically include what ETF charges as “optional add-ons” in their basic evaluations.
– The consistency rules are absurd—40%? 23%? They are complicated and tough to track.
– The payout policy is shockingly slow. Contrary to their claims, they don’t even process payouts daily.
– As for the “amazing customer support,” it lacks essential features like live chat. Yes, they do respond to emails fairly quickly, and their Discord support is acceptable, but when you compare it to the wider market, many other firms offer much more effective options.Currently, ETF holds the lowest rating on Trustpilot among all futures prop firms. They used to offer sales sparingly, but now a 70% discount seems to be a regular occurrence—curious, isn’t it? 😂🤔
With a few years in the industry, it’s clear that their payout structure leaves much to be desired. For concrete evidence, feel free to visit payoutjunction.
I just wanted to share my perspective for the benefit of newer traders. Do your own research!
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2 years ago
Clair Rice
The customer support I’ve experienced has been outstanding whenever I’ve sought assistance. They’re consistently quick and dependable, which is quite impressive.
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2 years ago
Micheal Becker
The customer support at this firm is absolutely outstanding. They resolved my problem in just a matter of minutes!
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2 years ago
Imani Gislason
My experience with the different evaluations has been quite positive. I really like that their customer support team is always ready to assist, regardless of how simple the questions may be.
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2 years ago
Silas Kunze
Static evaluation accounts really change the game. A big thank you to ETF for highlighting this!
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2 years ago
Marquis Gottlieb
The customer support I’ve encountered has been nothing short of outstanding. Whenever I’ve faced an issue, they’ve been prompt and professional in their responses. What impresses me most is that they don’t simply resolve the problems; they go the extra mile to explain everything in detail. This level of service fosters trust, which is a key reason why I’ve decided to stick with ETF.
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2 years ago
Berneice Wunsch
I’ve really been impressed with the customer service at ETF. Whenever I’ve had a question, they’ve responded quickly and made it easy for me to get the help I need. It’s refreshing to have a team that genuinely cares about resolving issues rather than just brushing you off.
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2 years ago
Reba Kunze
I’ve been involved with Elite Trader Funding for a few months now, and I must say, their customer support is impressive! Whenever I’ve needed assistance, they’ve been quick to respond and extremely helpful. This commitment to delivering excellent service has truly made my trading journey smooth and worry-free.
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2 years ago
Alexanne Macejkovic
I had a very disappointing experience with this firm. After passing the 100k fast track, they opted to divide my payout into four separate parts. What’s frustrating is that they require a minimum profit of $200 and 15 winning days for each part. Honestly, it feels nearly impossible to achieve that. If you have a perfect win rate of 100%, you still need 60 winning days to receive the full payout. Believe me, it’s not as easy as they make it sound.
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2 years ago
Jo Padberg
During my evaluation, I encountered a few technical questions, and I have to say, their team addressed everything in just a matter of minutes. It’s not often you come across customer service that’s this responsive nowadays. This level of support is just one of the many reasons I would highly recommend them to any trader. I’m really fond of their FastTrack accounts!
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2 years ago
Lilla Stark
I had an amazing experience! The evaluations offered here are quite flexible, which is a major plus. Plus, the support team is consistently helpful, making the whole process smoother. I can’t recommend their FT accounts enough—they really provide the best value for your money!
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2 years ago
Keven Thompson
I began trading with ETF around two years ago and received full funding in January 2024. My payout experiences have been smooth, with no issues during verification. There was a bit of a delay—about three weeks—when transitioning my account from a Sim Funded to a Live Elite account, but I understand that such processes take time due to the necessary paperwork and funding requirements. Once I was on the Live Elite account, I gained access to a trading mentor. This mentor has been a valuable resource, providing in-depth analysis and addressing any questions I might have throughout the trading day. Given the horror stories I’ve heard from other traders using different firms, I feel fortunate to have chosen ETF.
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2 years ago
Lucienne Rau
The evaluation price is quite reasonable, and I often find good discounts available. The dashboard is intuitive and makes tracking progress simple. When it comes to payouts, they are impressively quick—submitting for approval usually takes under two days. Plus, I appreciate that there are no hidden rules to worry about.
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2 years ago
Mariane Feeney
I’ve been trading with ETF for about two years now, and I can say my overall experience has been quite solid. For anyone curious, yes, they do offer payouts, but it’s crucial to be mindful of their rules. I recommend reviewing these carefully to ensure they align with your trading style. Their customer support and Discord community are excellent resources for getting clarity on any questions you might have. Just remember, you should verify that your trading location is eligible, as VPNs are prohibited.
I rate ETF a 4 out of 5. However, there are a few drawbacks I noticed. Some information on their website can be vague and not particularly user-friendly. For example, you need to reach your drawdown before you can profit, which can be confusing if you don’t see it explained in their Discord. I believe this is where many of the scam allegations stem from—a lack of transparency. That said, the information is accessible, and there are definitely ways to get your questions answered.
I did encounter a minor issue with customer support, specifically with the payroll team. I remember waiting just over two weeks for a response. At one point, I thought they might have forgotten about me, but they did eventually get back to me. I had already received my payout by then, so it wasn’t a concern for me. However, I can understand how unsettling it might be for someone whose payout is delayed.
Another point to consider is the additional rules they’ve introduced over the years. It seems like they become slightly stricter, like reducing the 40% drawdown rule to 23% and limiting the number of funded accounts to three. While these changes can be frustrating as a consumer, I see their reasoning—they’re aiming to attract consistent, profitable traders. As long as your trading strategy is sound, these rules shouldn’t be too much of a hurdle.
Overall, the investment I made in my futures trading journey has paid off. If you’re completely new to this, I suggest starting with a sim account before diving into evaluations. Evaluations are reasonably priced but can accumulate quickly if you’re not successful, so it’s best to practice first before committing to an evaluation.
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2 years ago
Isabel Koss
After about three to four weeks of trading, I achieved a profit of $3,400 on my $50,000 account, only to receive the shocking news that my account was being terminated. The cited reason? My Chinese nationality and the fact that I use a VPN to access TradingView and Tradovate, as the Great Firewall restricts access to many Western sites. In hindsight, I should have taken note of the numerous negative reviews this firm has received, often responding to them with a generic statement, which raises serious concerns about its legitimacy—it’s essentially a scam. If you’re in mainland China, I strongly advise against engaging with this firm, especially if you need a VPN to navigate the firewall. Furthermore, they never issued me a refund, and to top it off, they removed me from their Discord, which is another major red flag!
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2 years ago
Alisa Halvorson
I’ve been with ETF for more than a year now, and it’s been quite a journey. I started off with ten fast-track accounts, each a hundred thousand. Amazingly, I managed to pass all of them within just three days, and funding was quick as well. Over the course of the year, I’ve received numerous payouts—some substantial, others not so much—but the best part? Every payout was processed within 24 hours, and I could access the funds nearly instantly through Rise, which they use for payments. This firm truly stands out, offering great value in their products and tailoring their evaluations to suit various needs. I honestly believe ETF will be around for the long haul, and who knows, they might just find themselves at the top one day!
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2 years ago
Felix Parisian
Avoid this firm at all costs. My experience with them has been nothing short of disappointing. While I was traveling and tried to make some trades via my phone, I had to rely on multiple WiFi modems to stay connected, which ended up being a problem. They accused me of using “special IP masking technology” or a VPN, which led to the denial of my $2,500 payout. To make matters worse, they deleted my account, which had $11,000 in profits! Rather than asking for proof of my travel, which I was ready to provide, they insisted I was using an IP masker.
This company’s customer service was just as frustrating. After they deleted my account, it took them two days to respond, leaving me completely in the dark. If you’re looking for a positive experience with a proprietary trading firm, look elsewhere. And just so there’s no confusion, my account number is _148762, in case they decide to respond to this review too. Save your money and avoid this firm if you want to be successful.
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2 years ago
Crystal Spencer
I recently passed my first funded account with this trading firm, and I found the process to be quite straightforward. The dashboard is user-friendly and easy to navigate, although it’s a bit basic. I would appreciate additional information regarding my account and evaluation progress, such as live updates on how the evaluation is progressing and daily drawdown details. Overall, I have a strong preference for ETFs, and I’m looking forward to acquiring more funded accounts and receiving multiple payouts in the future.
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2 years ago
Garnet Kohler
I had an incredible experience, racking up a profit of $600,000 in just over three months using their elite-sim accounts. However, things took a turn when, out of the blue, I received a risk audit email claiming I was employing a “martingale strategy.” They then proceeded to ban me, which resulted in the loss of all my hard-earned profit. It’s baffling how they handle successful traders like myself.
Edit: What a fantastic way to show support to your traders—by banning them outright!
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2 years ago
Burdette Prosacco
I’ve been trading with ETF for several years now and have experienced a lot of success. They’ve been reliable when it comes to paying out withdrawals from my SIM account. I transitioned to a Live account in June, which took about three weeks to set up. Since then, the experience has been quite seamless. I request withdrawals on a daily basis, and the team has been incredibly responsive to those trading live. I would definitely recommend this firm, particularly if you have the opportunity to move to a Live account.
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2 years ago
Brenden Bashirian
I’ve been with this trading firm for over two years, and I can say without hesitation that it’s in a sorry state right now. Frankly, I have concerns about their financial stability; they might be facing some serious insolvency issues.
In a bid to salvage the situation, they are now introducing “add-ons.” It’s worth noting that these add-ons are fairly common in the industry, particularly with more reputable firms. However, if you break down the costs, it quickly becomes apparent that this setup is far from worthwhile.
For instance, if you’re looking at their ETF 50k EOD with the tradeshield add-on—which simply turns the DLL into a soft breach, a feature already standard in firms like Topstep—you’re looking at a total of $330 ($295 for the add-on, plus $20 and $15 for various fees). Once you factor in the $80 activation fee after you’ve passed, the grand total comes to $410 for a 50k account. To make matters worse, their payout terms are excessively strict; you’re faced with a 23% consistency requirement and the need for 15 days of trading over $200 to qualify for a withdrawal. They seem to be doing everything possible to avoid payouts.
For any new traders thinking about joining this firm, I can’t emphasize enough that you’ll likely regret it. Their future appears uncertain, and it feels like you’re being taken advantage of. Additionally, if you dare to voice concerns or ask questions in the Discord, be prepared to be banned.
Instead, you might want to consider alternatives like Topstep, MyFundedFutures, TradeDay, or even Apex.
To give a clearer picture, the all-in cost for the ETF 50k EOD comes to $410—even with a temporary 50% off promo, you’re still looking at nearly $300. In contrast, Topstep’s 50k EOD all-in cost is just $200, while MFFU offers a 50k starter package for only $76. Don’t forget, with ETF you need to adhere to their stringent rules of having over 15 days of $200 trading and a 23% consistency to take a payout. It really does make the choice clear. It’s best to stay away from this one.
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2 years ago
Katrina Rice
My experience has been quite positive overall. I have a live account at the firm and have successfully taken out multiple payouts. The only significant issue I encountered was the transfer from my simulated funded account to the live account, which took a few weeks to complete.
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2 years ago
Courtney Schamberger
The sales team was impressive. I quickly passed the $100,000 fast track evaluation, and then they provided me with a promotional code for a funded account. They waived the $80 fee, so getting the funded account only cost me $76.
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2 years ago
Norberto Graham
Elitetraderfunding has proven to be a scam. I recently faced a denied payout of $2,500 from an account that showed over $5,600 in profits. On August 1, I made my initial payout request, which marked the beginning of an array of questionable practices on their part. Their payout policy claims that they process payouts daily; however, I was met with a frustrating message stating, “Due to high volume, we were unable to process your payout.”
After four days, I encountered issues with my monthly rebill payment, which failed to go through every single time. Unlike other proprietary trading firms that offer a grace period of an additional 24 hours to resolve payment issues, Elite does not extend that courtesy. They ultimately closed my account, despite my account reflecting $5,668 in profit. They failed to approve my $2,500 payout request, which was submitted four days before the account cancellation and should have been processed on the same day I requested it.
When I reached out to their support team for clarification, I discovered they had deleted my funded account to cover their tracks. Thankfully, I kept all the screenshots as evidence. If you’ve traded with Elite before, you’re likely aware that canceled accounts remain visible on the dashboard and later move to an archive. However, this so-called “customer support” team went as far as removing my account entirely from both the dashboard and the archive. This has been a disheartening experience, and I will never engage in trading with them again.
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2 years ago
Aiyana Altenwerth
On August 1, I submitted my first payout request with ETF, and that marked the beginning of a series of unsettling experiences. Their payout policy states that approvals occur daily, but I was informed—”due to high volume, we were unable to process your payout.” After four days, I attempted a monthly rebill payment, which failed repeatedly. Unlike other proprietary firms, where you typically have an additional 24 hours to resolve payment issues, Elite does not offer such leeway.
They ultimately canceled my account, which had generated a profit of $5,668, and rejected my payout request of $2,500—submitted four days prior and expected to be approved that same day. When I reached out to customer support, they deleted my funded account, seemingly to erase any evidence of my claims. Fortunately, I have retained all relevant screenshots.
If you’ve used Elite, you’ll know that canceled accounts usually remain visible on your dashboard before being archived, yet the so-called “customer support” team managed to remove it entirely from both locations. This experience has left me disillusioned, and I have no intention of trading with them again.
P.S. After ETF’s response to my post, I wish to clarify that I never claimed my account was closed “without reason.” The rationale provided seemed dubious at best, as denying payouts can lead to significant losses for traders. My payout request was submitted four days before the account cancellation, which should have been processed under any reasonable circumstances. I currently have nine Tradovate accounts with ETF; eight are visible on the dashboard, yet the account in question has mysteriously vanished.
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2 years ago
Monica Cummings
I’ve been trading with Elite Trader Funding for quite a while now, and honestly, this proprietary trading firm has really blown me away. The level of professionalism, paired with their transparency and support, has truly made my trading experience remarkable. One of the best features of Elite Trader Funding is definitely their quick and dependable payment system. I’ve had several payouts from them, and each time it’s been smooth and hassle-free. Their dedication to helping traders succeed really shines through in everything they offer. Overall, I’m genuinely impressed by the firm’s performance and couldn’t be more satisfied with my choice to trade with them. If you’re on the hunt for a trustworthy prop firm that genuinely values its traders, you should definitely consider Elite Trader Funding.
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2 years ago
Koby Nikolaus
I’m really pleased with Live ETF Trader. The payouts are quick, which is a big plus for me. Customer support has also been quite helpful. I look forward to a long-term relationship with them.
Thanks, ETF!
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2 years ago
Dewayne Metz
I haven’t had any problems with Tradovate so far. The rules are quite clear and easy to understand. Trading has been smooth, which is a huge plus. I’m keeping my fingers crossed that this same experience carries over when I start live trading.
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2 years ago
Stone Klein
They allowed me to join the fast-track elite program, and I traded for nine days as an ‘elite trader,’ reaching over $10,000. However, I’m from a country that they can’t do business with. I had clearly mentioned my country during the registration process, yet they ended up blocking my account. It’s incredibly frustrating.
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2 years ago
Kailey Block
Elite offers an outstanding trading platform that’s both easy to navigate and user-friendly. The directions regarding their procedures are straightforward, eliminating any unexpected twists along the way. Everything is clearly outlined, which adds to the overall user experience. Moreover, they’ve cultivated a fantastic community of traders on Discord. This provides an excellent support network as well as a valuable learning environment for all members.
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2 years ago
Stone McGlynn
The credentials are processed quickly, and the customer service is noticeably faster compared to other firms in the proprietary futures sector. When it comes to payouts, they happen swiftly for simulated funds. Plus, if you’re live funded, you can expect daily payouts, which is a huge relief. No more games or worrying about whether your payout might be denied due to hidden rules.
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2 years ago
Halle Davis
I ignored the clear warning signs, and now I’m facing the consequences. For over two weeks, I’ve been having a tough time trying to withdraw my profit share. They attributed the hold-up to a system error, incorrectly asserted that I hadn’t made any profit, and then went completely quiet after I submitted all the necessary information. It feels like these scammers exploited my trust when I could have been thriving and enjoying considerable returns through tender offers, where payouts are typically made promptly. On the other hand, their live chat support is always there and ready to assist.
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2 years ago
Summer Ryan
I purchased a $100,000 account, but now I’m unable to log in, and it feels like nobody is addressing the issue.
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2 years ago
Conner Turcotte
This is a major scam. After trading for about two months, my payout was denied, and my account was closed, supposedly because I was using a VPN or “masking my IP,” which is simply not true. I learned that several others in the Discord community faced the same problem after they attempted to withdraw their funds. When I brought this issue up in the Discord, I was banned, along with a few others who also voiced their concerns. Save your time and money; it’s not worth it.
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2 years ago
Jeff DuBuque
My account was removed because of a supposed VPN violation, which honestly makes no sense—I’ve never even used a VPN. It seems like they’ve deleted many accounts and denied payouts to a lot of people. This feels like a major scam operation. I strongly advise you to steer clear of this firm!
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2 years ago
Elsa Langosh
I was denied my payout and they went ahead and deleted my account. There was a strange VPN issue that I encountered. I followed all their rules, yet they just keep coming up with new ones. It looks like they’re blocking users who actually make money. I wouldn’t recommend using them. Sure, they might process the first few payouts, but as soon as your balance grows, they seem to find a way to shut down your account! It’s best to steer clear of this firm. The same thing happened to two of my friends just this week.
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2 years ago
Britney Emmerich
I’ve successfully withdrawn from Elitetrader several times, but recently they’ve raised issues about using VPNs or IP masking during trading sessions. It’s frustrating because I’ve never relied on such technology; I always trade from my dedicated PC at home. This seems like a convenient excuse to avoid payouts to those who are actually trading profitably.
I’m not alone in facing this problem—many other users have reported similar experiences. In response, the firm sends out the same generic automated email without any substantial evidence to back their claims.
When they label these complaints as fake, they follow up with the usual automated message. It’s disappointing that there’s no option to attach specific details on Trustpilot.
Save your money and time—do not buy the challenge.
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2 years ago
Salvador Cruickshank
Support is exceptional. While the payout rules can feel a bit strict, I get it. They definitely push traders to make more thoughtful decisions as time goes on.
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2 years ago
Una Lehner
There have been widespread reports of account cancellations, and discussions on Discord are heating up. Users are now finding themselves banned from addressing the issue. Personally, I have lost a significant amount of money with this firm, though I managed to become profitable and received some payouts. However, after just the third cycle, my account was abruptly canceled under the pretext of a VPN-related problem.
It’s worth noting that there are numerous other firms out there, so I highly recommend not risking your funds here as I did. I adhered to all their rules, which made trading quite challenging: 40% limits, 23% restrictions, 10-second trade windows, and a minimum of $200 over 15 days, not to mention a strict no DCA policy. Yet, they still found a reason to take my account away.
At least during APEX’s DCA crackdown, they didn’t simply delete accounts without explanation. This behavior suggests questionable intentions. While they seem great when it comes to accepting deposits, the real concern arises when you have a substantial balance—what will they do then?
Additionally, I received an email stating that I should continue trading on my other accounts since this was deemed a first offense. However, if my IP is the real issue, won’t I face the same fate with those accounts when I request a payout?
This is the only proprietary trading firm I’ve encountered that implements such a bizarre IP rule, leading to account terminations.
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2 years ago
Tyra Ullrich
The recent changes in trading regulations make it nearly impossible to stick to long-term, consistent strategies. The firm has introduced new rules that severely hinder the ability of constant profitable traders (CPTs) to manage risk in alignment with long-range trading goals. For instance, a trader with a $50,000 account is now required to risk 10% per trade just to achieve a minimum of $200 in daily profits to qualify as having had a positive trading day. If you only mark a gain of $199, that day won’t count. It’s quite frustrating, especially given that, for sustainable trading, one should ideally cap risk at 3-4% per trade, which is already on the aggressive side.
Moreover, there’s this additional 23% rule that complicates things even further. To be considered a successful trading day, your profit must be at least 23% of your best day’s earnings. This effectively penalizes traders for their successes, as it raises the bar continuously for what constitutes a “good” day.
These rules seem disconnected from the principles of sound trading decisions and the development of beneficial trading habits. While the initial testing may be straightforward, once you’re funded, numerous obstacles make it challenging to trade consistently as one should.
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2 years ago
Pascale Yundt
I’ve had an excellent experience with Elite Trader Funding. They ran fantastic promotions that enabled me to secure three $250k accounts, and after just a couple of months trading those funded accounts, I was invited to join their Live account program. My time at the Live account level has been nothing short of amazing. They’ve established risk parameters that not only protect my capital but also provide enough flexibility to generate substantial profits. One of the standout benefits is that when I have those days where I make significant earnings, the funds are in my personal bank account within 24 hours! I wholeheartedly recommend Elite Trader Funding to any trader serious about pursuing a career in this field.
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2 years ago
Caesar Aufderhar
My account seems to have disappeared from your platform. I trusted your firm and paid for a challenge that I successfully completed, but it now feels like the odds were stacked against me from the start.
Now, I can’t access or even view my active account after being denied my payout due to some alleged violation.
I’ve reached out several times, but I haven’t received any response. At this point, I really just want my activation fee back because it feels like I’ve been scammed.
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2 years ago
Paula Pfeffer
I faced a problem with my account not appearing properly, and my login was acting up on TradingView. However, I was pleasantly surprised that within just half an hour, they had everything sorted out and functioning perfectly again!
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2 years ago
Dallas Thiel
I recently completed their Evaluation and got access to an Elite simulation account. Unfortunately, I left a position open after the market closed, which caused my account to blow—totally my fault. What surprised me, though, was that they still deducted the subscription fee from my account on an account that was already blown.
While they advertise it as a straightforward one-step program, you actually need to reach a specific amount before you’re allowed to withdraw. It feels more like a two-step process in practice. Moreover, the drawdown limits during the evaluation aren’t the best, and I’ve come across better options at other trading firms.
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2 years ago
Hayden Turcotte
I recently passed my trading account evaluation and I must say, I really feel fantastic about it!
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2 years ago
Ollie Weimann
There are quite a few negative reviews circulating about this firm. I really appreciate it for helping me avoid losing my money.
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2 years ago
Deonte Welch
Upon successfully passing my evaluation, I found that ETF promptly sent over the documentation that required my signature. The details within were clear and thoroughly outlined the type of relationship ETF aims to foster with long-term traders. I’m genuinely excited about the prospect of joining the ETF team.
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2 years ago
Moses Flatley
My experience has been quite disappointing. I purchased a Fast Track account on June 27, 2024, at 8:30 AM EST, but over four hours later, I still haven’t received access. They only allow 14 days to complete the account setup, and this includes weekends. However, they are failing to deliver the account in the timeframe they promised. Whenever I reach out to support, all I get is advice to be patient or to try logging in again, but still, I have no account access.
Walker Reilly
The support team has been fantastic. They are consistently available and incredibly helpful whenever assistance is needed.