About Equity Edge
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More info Equity Edge
Customer Reviews (3931)
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2 years ago
Anna Wolf
I initially funded my account with $5,000 and received one payout without issue. However, when I attempted to request my second withdrawal, the firm abruptly accused me of failing to meet account requirements, claiming that my profit infringed upon my maximum drawdown metrics.
It’s wise to steer clear of this firm; they engage in questionable practices that seem to target traders aiming for success. They continuously introduce arbitrary rules that only serve to deter legitimate traders.
Their primary goal appears to be making quick money off beginners rather than fostering credible trading relationships. If I could provide photographic evidence of how they manage accounts, the firm likely wouldn’t survive for long. They maintain a misleading image on Trustpilot, yet their substantial percentage of one-star reviews speaks volumes.
I’ve reached out for support through email, contacted them on Discord, and even submitted a ticket. Unfortunately, they have failed to respond and even banned me from sharing proof of my claims.
It’s best to avoid this firm altogether!
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2 years ago
Monique Romaguera
It would be beneficial to enhance the timeframe for issuing contracts to a maximum of 48 hours for those who successfully complete their Phase 2 challenge. Additionally, creating a more accessible way for individuals without Discord to connect with customer support through live chat, rather than relying on a bot, would be a great improvement.
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2 years ago
Humberto Shanahan
I’m quite pleased to share that I just received the notification that my payout is en route to my bank. A big thank you to Zara, who has consistently been there to help me with everything. In my experience, she’s the only one who responds quickly and provides solid support. I’m also grateful to the whole team that stood by me throughout my trading journey. Kudos to Zara and everyone at EE!
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2 years ago
Maximillian Lowe
I wanted to share my experience, which aligns with what others have mentioned. I opened a trade just three minutes before a news event and then closed it after another three minutes. My account balance was $10,000, and I was using a leverage of 1:100. I could open trades with any lot size, so I went ahead with a 6.5 lot trade. It turned out to be quite profitable—I made around $3,900!
However, when I requested a withdrawal, I was told I was gambling. This was frustrating because my trade never hit the stop loss, and I didn’t break any of their rules. It felt like they were just making excuses to hold onto my money. My account number is 22398, and I truly believe I followed all the guidelines. All I want is my funds released.
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2 years ago
Mortimer Wyman
I requested a refund on the 25th, and it’s been about 27 days now but I still haven’t seen any sign of it. I’ve created several tickets on Discord, but no replies yet. It’s a bit frustrating! 🙂🙂
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2 years ago
Rickie Gutkowski
The firm initially performed quite well while operating on MT5, but their transition to MatchTrader has unfortunately resulted in a decline, making them one of the less favorable proprietary trading firms out there. I experienced an issue regarding my stop loss that was not honored. To provide context, here are the specifics of the trade:
Opening price stood at 2314.74, with a stop loss set at 2316.39. This was during a news event, and out of nowhere, the market turned bullish, easily surpassing my stop loss. Ultimately, I faced a loss totaling $122.11. When I reached out to customer service for assistance, their response was disappointing; they stated there was nothing they could do and implied it was simply my fault.
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2 years ago
Darien Barton
The new platform really isn’t user-friendly. It often takes a long time to place and close orders, and that’s a significant drawback. Overall, this experience has been quite frustrating.
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2 years ago
Dereck Emmerich
Payout dates can be quite confusing. I was trading during major news events and managed to make around $1,000. When I requested my payout, I received an email claiming that I was gambling. I didn’t break any rules; I clearly understood the news direction and made my trade accordingly. I provided all the evidence supporting my decision, but when I reached out to support on Discord, they banned me for simply speaking the truth. Honestly, I would advise against purchasing any challenges from them. They seem to prioritize their image over fairness, as I noticed they expedite payouts for those they identify as influencers to maintain a good reputation.
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2 years ago
Tracy Ferry
The service is consistently prompt, and they really seem to put in the effort to do their best.
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2 years ago
Austin Moore
This is definitely a firm to avoid—absolutely not worth your time or money. In my experience, they seem more focused on taking advantage of traders than supporting them. If you’re looking for a legitimate opportunity, steer clear of these scammers. You’ll find better options out there.
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2 years ago
Brad Frami
Match Trader falls short when stacked against MT4 and MT5. If you don’t address these issues or consider switching platforms, you’re likely to lose customers. It’s quite cumbersome to set stop losses or take profits; the interface can be really complicated for traders.
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2 years ago
Arvel Prohaska
This firm has proven to be trustworthy, and their responsiveness is impressive. Additionally, the friendly nature of their team makes the experience even better. They really know how to communicate effectively and help clients feel valued.
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2 years ago
Lila Turcotte
The customer service at GT and their entire team is truly commendable. Although I had to wait an additional day for my live funded account, the response from the team was swift, and they addressed my ticket right away. This firm is genuinely dedicated to establishing itself as a leader in the proprietary trading space. I would undoubtedly recommend them without hesitation.
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2 years ago
Rollin Reichert
I didn’t receive my login details, and it really feels like a scam. It’s frustrating when you’re trying to get started, and something as basic as this goes wrong. Honestly, it’s hard to trust a firm when you can’t even access your account.
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2 years ago
Mayra Jones
I had a really disappointing experience with this firm, and I definitely wouldn’t recommend it. The service fell short of expectations and left much to be desired. Overall, it was a bad experience that I wouldn’t want others to go through.
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2 years ago
Devonte Hermiston
I’ve had a really frustrating experience with this proprietary trading firm. It’s honestly the worst challenge I’ve ever signed up for. Issues seem to pop up everywhere, and nothing appears to work properly. There have been times when my account was falsely flagged for breaches, which was incredibly annoying. They do offer a range of payment options that make it easy to buy an account, but when it comes time to withdraw your earnings, their system glitches. There’s no way around it. I found myself in a tough spot, ultimately losing my profits due to all this frustration.
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2 years ago
Anika Spinka
Equity Edge deserves some credit for offering challenges that cater to everyone, and they do a pretty good job getting the challenge accounts up and running promptly. That said, there’s definitely room for improvement when it comes to their system failures. It would be great to see them address these issues, as they can impact the overall experience.
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2 years ago
Josiah Howell
This is nothing short of a scam! They promise payment but never deliver. You’re just left waiting for days or even weeks, with no updates or resolutions. It’s incredibly frustrating and honestly feels like they should face legal action for this treatment.
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2 years ago
Daphney Daniel
I waited an entire week for my credentials for a newly purchased account, and still, I’ve got nothing. It’s been really disappointing not to hear back from support at all. The customer service has been incredibly lacking, and the overall treatment feels quite poor.
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2 years ago
Beth Paucek
I had a fantastic experience with this proprietary trading firm. From start to finish, the process was smooth and straightforward. The support team was always available to answer any questions I had, which made a significant difference. I felt like they genuinely cared about my success. Trading tools provided were quite impressive—definitely better than what I’ve encountered at other firms. Overall, I highly recommend giving them a shot if you’re considering a career in trading!
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2 years ago
Van Schmeler
The service here is quite good. I’ve had a positive experience overall. They certainly know how to support their traders and make the process smoother. It’s nice to find a firm that truly cares about its clients. The team is responsive and attentive, which is something I greatly appreciate. I would definitely recommend them to others looking to trade effectively.
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2 years ago
Kaylee Trantow
This company leaves much to be desired. I haven’t received any payouts, and whenever I inquire about it, my support tickets get closed without a proper response. The customer support is lacking, and I’ve encountered what seems like false breaches. My advice? Steer clear of this firm.
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2 years ago
Rafaela Kirlin
It’s clear that my experience with the firm has not been positive. I would strongly advise against choosing this proprietary trading firm, as I believe it’s a scam. If you’re looking for alternatives, I would recommend checking out ACG or TFF instead. They seem to have a better reputation and may offer a more trustworthy environment for traders.
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2 years ago
Rosemary Goodwin
I passed the challenge fairly quickly and was just waiting for my contract after that. I opened a ticket on Discord, and I have to say, Hardy from the support team was really helpful!
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2 years ago
Lysanne Ward
I’ve been trading with Equity Edge for several months now, and I must say, the experience has been quite positive. The setup they offer is solid, and it’s encouraging to see that they’ve hired more customer support staff, which has really made a difference. The overall trading conditions are favorable, and I’m looking forward to the return of P5 (MT5) soon.
On Discord, @umer has consistently impressed me with his customer service. He really goes above and beyond to assist traders. Also, @Izzy does an excellent job on the public chat, consistently quick to respond to inquiries.
One of the best aspects of the buying process is its simplicity. I typically receive my credentials in an efficient timeframe, ranging from 2 to 40 minutes.
Their pricing model is also commendable. If the $10k challenges remain under $50, I can see a lot of traders returning for more. I’ve personally received every payout I’ve requested, totaling nine so far, with the funds usually arriving within 1 to 8 days post-request.
I really appreciate the new payout request feature. Once you request a payout, it’s processed within 48 hours, and then you receive your certificate while your account gets reset for continued trading. However, I hope that the payout timeline improves; my most recent payout took six days to reach my bank account.
A suggestion I’d like to make is to assign a dedicated customer service agent to the funded Discord group chat during trading hours.
Overall, Equity Edge is definitely on an upward trajectory!
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2 years ago
Lavada Hintz
Avoid this firm at all costs. I deeply regret having recommended this fraudulent proprietary trading firm to my friends. They manipulate prices and compromise your account in a deceitful manner. EE is a massive scam—don’t let their low fees fool you.
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2 years ago
Cameron Buckridge
I successfully passed all the requirements for my funded account, but unfortunately, I did not receive the account despite meeting all the necessary criteria.
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2 years ago
Kaylah Littel
They tackle my issues with prompt action. I really appreciate the swift response. Thank you, EE!
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2 years ago
Maci Nikolaus
I requested a payout on June 13th, and they told me it would take up to 48 hours to process. However, it’s been over a week, and I still haven’t seen my payout completed. I’ve sent multiple emails, yet there’s been no response. At this point, I’m beginning to feel like this proprietary trading firm might be a scam.
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2 years ago
Aurelio Nicolas
Like many others, I dealt with a bit of a wait and some minor hiccups during their migration process. However, I had the opportunity to speak with Moe yesterday, and he managed to resolve my issues in under a day—something he seems to have done for many others, too. His dedication and support have truly exceeded my expectations. Just when I was starting to lose hope, Moe’s passion, along with the team’s commitment, has restored my confidence in the firm’s future. I truly believe that they are headed for great things.
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2 years ago
Lavada Mraz
I have to give this company a rating of zero for now, as I’m still quite confused about their operations. However, I’m curious to see how they evolve in the future. I’m giving a score of three due to the exceptional support I received from Zara, who spent two full days trying to resolve my issue. Thank you again, Zara! I really hope the rest of the team takes a cue from your dedication.
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2 years ago
Brooke Mante
The support team here is really subpar—I’ve had to wait over 12 hours just for a response, and that’s if I’m lucky. I requested a payout, and it’s now been more than three days with no updates from support. This is an honest review reflecting my experience, and honestly, it’s been the worst I’ve had with a proprietary trading firm. Avoid this one if you can.
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2 years ago
German Koss
A daily drawdown alert could have prevented the loss of two evaluations in a single day. It’s crucial to be cautious with your lot sizes; I naively believed I was taking only 1% risk by placing two trades. However, even with a lot size calculator, I ended up risking over 2% across both trades, which triggered my daily drawdown limit of 4%. I’ve learned my lesson, and as a result, I’ve decided to pursue another evaluation with a different proprietary firm.
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2 years ago
Jovani Leuschke
I hope this note finds you well.
I want to take a moment to convey my heartfelt thanks for the outstanding support you’ve given us recently. Your consistent efforts have played a vital role in helping us reach our objectives and ensuring the success of our projects.
A special shoutout goes to Mr. Moe Trades Brother for his exceptional commitment and assistance. His contributions have truly inspired us and provided the motivation we needed, and words can’t express our gratitude.
The unwavering cooperation and dedicated support you’ve shown speak volumes about your commitment to customer service. We feel fortunate to partner with a firm that embodies such strong values.
Here’s to continuing our productive and constructive collaboration in the time ahead.
With genuine thanks and appreciation.
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2 years ago
Loraine Dach
On May 14th, I signed my contract and received my MT5 credentials. Initially, everything was going smoothly; I was generating solid profits. However, on the day of my expected payout, a migration issue arose that was supposed to be resolved within a week. Unfortunately, this situation is still ongoing. Traders were promised their match trader credentials after the first week, yet here I am, still waiting for mine. I’ve reached out to support multiple times, but all I’ve received is the same vague response: “You will receive a reply from us within 24-48 hours.” After 48 hours pass without any updates, I keep following up—on their website, through emails, and on Discord. While agents sometimes respond after a lengthy delay of about 12 hours, I’m not getting any substantial answers. I completely understand that every proprietary trading firm encounters challenges and that some matters take time to address. Still, it’s been over a month, and I feel completely left in the dark.
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2 years ago
Orie Frami
I experienced a false breach, and when I brought it to their attention, they claimed there was nothing they could do. It’s frustrating to wonder why they even have a stop loss in place if it’s ineffective. I should have only lost 1%, but instead, I found myself down by 20% and 300 pips beyond my stop loss.
On a brighter note, I want to give a shoutout to Moe, the real MVP, who helped recover my account.
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2 years ago
Althea Gorczany
I really don’t understand what’s going on with this proprietary trading firm. Things were going well—I even got my first payout! But since May 31, I haven’t been able to access my account at all. Their support team has been unresponsive, and even Berkay has stopped replying to my emails. Please, do something! I’m starting to lose hope in this firm.
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2 years ago
Tia Tremblay
Customer service can really be a slog here, and communication often leaves much to be desired. It’s frustrating when you need assistance but find yourself waiting. Overall, the support just doesn’t seem to meet the expectations you’d hope for in a trading firm.
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2 years ago
Lilliana Bins
This is by far the worst proprietary trading firm I’ve encountered. When payout day came, I followed all the necessary steps—requested my payout, received my certificate, and everything seemed fine. However, I was shocked to find that I received no funds. I attempted to reach out to Equity Edge for almost an entire week, and when they finally responded, it was to inform me that they had implemented a new policy regarding third-party payments, which led to my payout being declined. It’s frustrating, especially since I purchased my account prior to this new rule being introduced.
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2 years ago
Elva Erdman
I had a really negative experience. It truly didn’t meet my expectations at all. From the beginning, things felt off. Communication was lacking, and I often found myself confused about procedures. Unfortunately, the support I received didn’t help; it felt more frustrating than anything. Overall, I wouldn’t recommend this firm based on my experience.
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2 years ago
Kellen Mohr
I purchased an account with this firm, and after successfully passing the challenge in just two months, I completed the KYC process. To my surprise, I was informed that Pakistan had been banned by the company, leaving me with no chance for a refund. All that time and effort trading amounted to nothing. It raises the question: why allow individuals from a banned country to buy accounts if it’s just to collect the challenge fee? This level of unprofessionalism is concerning, and I can’t help but feel that this firm is headed for trouble. It’s disheartening to see two months of hard work go to waste.
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2 years ago
Dolly Moen
The service offered here leaves much to be desired. There’s a significant lack of cooperation when it comes to client interactions. Based on my experience, I cannot recommend this firm at all.
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2 years ago
Jarret Jacobs
I have no complaints at all—this is truly the best prop firm I’ve ever come across. The support team is outstanding; I want to give a big shoutout to Zoro for the exceptional service he provides. By the way, the challenges they offer are incredibly affordable!
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2 years ago
Reagan Hamill
It’s a work in progress, but honestly, things are looking pretty good so far.
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2 years ago
Spencer Hudson
The customer service at this firm leaves much to be desired. I experienced a significant delay with my payout, and to make matters worse, my account wasn’t reinstated after the funds were processed. There was a frustrating 1-2 week span during which they were migrating servers, rendering a lot of their services inoperable. When I attempted to address my complaints via email, I received no responses. On the trading front, the conditions are genuinely excellent, but the administrative aspect is sorely lacking. Given these issues, I can’t say I would trust them with my money again.
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2 years ago
Natasha Ernser
Everything was going smoothly until just recently. I’ve encountered some issues, particularly with delayed payouts. The dashboard isn’t showing the withdrawal dates, which has been very frustrating. To make matters worse, the support team hasn’t been able to clarify what happened with my account that was supposedly breached.
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2 years ago
Kaylie Grady
The service here leaves much to be desired, and the support is even more disappointing.
It’s been over three weeks since I lost access to both of my accounts following their migration from MT5 to March Trader. My attempts to resolve this issue have been frustrating. Whenever I create support tickets in Discord, I usually find that I get a response while I’m asleep, which seems like a tactic to close the ticket without actually providing any help. I’ve also been corresponding via email since May 31st, receiving the same promise of resolution and compensation, yet I never hear back from them. I strongly advise potential clients to steer clear of this firm.
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2 years ago
Matilde Hoeger
Since my last review, I wanted to share some updates regarding Equity Edge (EE). It seems they are regaining their stability after experiencing a number of challenges over the past month. For a startup, these setbacks are certainly unfortunate, but I do sense that some of the major issues have been effectively addressed. Mohammed, the head of support, has been particularly helpful; he offers reassurance and demonstrates a remarkable level of transparency regarding the business operations. They’ve also made some significant changes, such as implementing a new support system that is exclusively available to funded traders, which I believe is a great advantage for us. If EE continues to make these kinds of thoughtful decisions, I truly think they have the potential to lead the proprietary trading firm sector. I’ll keep everyone posted with any future developments.
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2 years ago
Pansy Cormier
I successfully passed two $10,000 challenge accounts. However, the first time I completed it, they attempted to deny my funding by claiming I had failed their KYC (Know Your Customer) process. Then, for the second attempt, when I was expected to receive my funding, they refunded my account instead, alleging that I committed fraud and once again failed KYC.
Hulda Bode
I want to express my gratitude to Hardly for their assistance in setting up my funded account. I’m really looking forward to seeing how this progresses. With the skills and knowledge I’ve acquired over the years, I’m optimistic that this will evolve into a fruitful partnership with this proprietary trading firm.