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Customer Reviews (2758)
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1 year ago
Brennan Pagac
I successfully logged into my DX platform, and I must say, Pat was incredibly helpful throughout the entire process. He guided me through each step, making everything smooth and straightforward. It was great to have someone so knowledgeable to assist me; his support made all the difference. Overall, my experience has been quite positive, thanks to Pat’s expertise and willingness to help.
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1 year ago
Eudora Prohaska
Pat addressed my inquiries—that’s all it took. I really appreciate the support!
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1 year ago
Adaline Leannon
I successfully passed both phases of a $50,000 funded challenge, but soon ran into issues.
The firm accused me of violating their martingale rule, which they define as follows: “To draw a clear line, a trader may only add one position to an already losing trade idea. This additional position must not exceed the size of the original.”
According to them, a trade idea is classified as follows:
– If it was floating or opened simultaneously on the same symbol and direction; or
– If trades are closed and opened within a two-minute window on the same symbol and direction.The trades they flagged all occurred within one minute, allowing me to manage my trade idea using smaller positions and different take profits. By their own definitions, it should have counted as a single trade idea.
Despite my attempts to reach out for clarification via email, they have labeled this as a rule violation and have since stopped responding.
I strongly advise against engaging with this company.
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1 year ago
Devyn Keebler
The stop loss didn’t activate when the market opened, which ultimately resulted in the daily limit getting triggered.
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1 year ago
Jarrett Schmidt
Initially, I was really impressed with this proprietary trading firm. The trading conditions, including spreads, were quite favorable, and I found the support team consistently reachable on Discord after submitting a ticket. Everything seemed above board, which was reassuring.
However, I noticed some discrepancies regarding their stance on news trading. While their website states that news trading is “allowed,” the finer details indicate that relying heavily on news is frowned upon. I spent three months attempting to clear both challenges, and during Phase 2, I managed to execute a single successful trade that was bolstered by a Trump speech in Davos, even though I had already established a 1:6 risk-reward ratio prior to that.
To my dismay, they didn’t permit me to pass the challenge and get funded. I received an email from their risk management team claiming that my strategy relied too much on news, which disqualified me from obtaining a funded account. It’s disheartening, especially since this was my favorite firm for a time. If you’re considering getting a funded account with them, I’d suggest you proceed with caution.
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1 year ago
Tre Wiegand
I had a great experience with Ebi; she was incredibly helpful throughout the process of setting up my account. The support team has been really nice and attentive, making it easier for traders like me to get funded. Overall, I’m very satisfied with the assistance I received.
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1 year ago
Hellen Zboncak
Obiwan from support is truly a Rockstar! He was incredibly helpful when I needed assistance. His knowledge and approach made the entire experience seamless. I really appreciated how he went above and beyond to solve my issues.
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1 year ago
Raven Kautzer
I wanted to take a moment to share my thoughts on this firm and its community. I’m happy to report that my experience has been really positive. They continue to offer MT5, which is a big plus for traders, and I’ve found that Obiwan truly hosts some of the best games around.
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1 year ago
Reagan Walker
I just got my account credited from the weekly poker tournament, and I have to say, this is an impressive company. Really glad to see how they handle things. Big thanks to Obiwan for making it all happen!
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1 year ago
Raegan Okuneva
Fundingtraders offers an impressive service, marked notably by the swift and courteous support provided by Obiwan. Overall, it has been a fantastic experience.
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1 year ago
Laney Spinka
This proprietary trading firm isn’t too shabby, though they do have some strict rules to adhere to. My trading strategy aligns well with their guidelines, which is a plus. Overall, I’d say it’s a decent firm, but there’s definitely room for improvement in their customer service sector.
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1 year ago
Gerda Lehner
The Discord community is really nice. Obi Wan is doing an excellent job here, creating a supportive and engaging environment for all members.
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1 year ago
Jillian Wilderman
This prop firm is fantastic! One of the best features is their weekly poker games, which give traders a great opportunity to win funded accounts. It really helps those who might not have the financial means to obtain an account on their own, offering them a chance to prove their skills and succeed.
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1 year ago
Emelia Stark
This is a solid firm boasting competitive pricing. I’ve had a really positive experience with their customer support; in particular, I found Obiwan to be exceptional! Overall, I’d highly recommend them.
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1 year ago
Cleve Swift
This firm has quickly become my top choice. Their approach stands out, making my trading experience enjoyable and successful. I appreciate the supportive environment they provide. Overall, it’s a great place for traders like me!
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1 year ago
Monica Nader
Obiwan is really a fantastic person who consistently delivers exceptional work.
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1 year ago
Kathlyn Homenick
Maven Trading currently stands out as one of the premier proprietary trading firms in the market. They offer competitive payouts and have some of the most affordable options available. For just $22, you can start with a $5,000 account, which is quite impressive. Additionally, they provide both one-phase and two-phase account options to suit different trading styles.
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1 year ago
Jany Schumm
The live support team, particularly Khalifa, did an exceptional job assisting me with my payment issues. I was impressed with how quickly my problem was resolved—just about five minutes! I really appreciate the great live support!
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1 year ago
Yoshiko Braun
I really appreciate this proprietary trading firm for its excellent community and outstanding support, especially from Obi-Wan Kenobi. The rules they have in place are quite beneficial and truly assist us in becoming profitable traders.
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1 year ago
Keeley Bailey
I’ve successfully completed another Phase 1 challenge, and now I’m gearing up for Phase 2. I already received a payout from my last funded account, which arrived right on schedule through Rise. This marks my second challenge, and I feel confident about it. This firm was my first experience with proprietary trading, and I’ve stayed because everything has been running smoothly. Their support team is truly impressive; they’re always available via live chat, ready to assist with any concerns or questions I have. They maintain a professional demeanor and ensure I never feel ignored. The representatives who typically manage my account, “Kid” and “Magnesium,” have been exceptionally helpful. Without a doubt, I will continue trading with Funding Traders.
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1 year ago
Louisa Moore
I ran into a few problems regarding payouts and the CED, but I have to say, LEO resolved everything in just a matter of minutes. It’s really reassuring to trade with a firm like FT that offers such prompt support.
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1 year ago
Cullen Walsh
Obiwan provided excellent guidance, always helping me understand how to calculate my risk on MT5. It was quite challenging for me, especially because their pricing didn’t align with what I saw on Tradelocker.
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1 year ago
Domenick Emmerich
The support provided is commendable; it’s both prompt and transparent. Thank you, Pat, for your assistance!
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1 year ago
Augustine Jast
This is a fantastic proprietary trading firm with an impressive support team. The resources they provide are top-notch, and the trading environment they foster is genuinely conducive to success. It’s clear that they prioritize their traders’ needs, making it easier to navigate any challenges that come up. Overall, I’m really enjoying my experience here—definitely a firm worth considering.
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1 year ago
Estrella Ullrich
I found the team at this trading firm to be exceptionally humble and supportive. A special thanks to Ebi for all the help. It truly made a difference in my experience!
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1 year ago
Vincenzo Von
Pat and Mag from support really came to my aid when I couldn’t log in to Dx. Their assistance made all the difference!
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1 year ago
Heber Dickinson
Pat was incredibly quick to assist me with my request. He helped me transition my account to a different platform without any hassle. I really appreciated his responsiveness and support during the process.
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1 year ago
Herminia Keeling
Customer support at this trading firm is truly exceptional; you can expect a nearly immediate response to any inquiries. The team is incredibly dedicated, with active members like Pat, Obi, Saint, and Ebi always available to assist. It’s refreshing to have such reliable support when you need it!
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1 year ago
Angela Parker
I encountered some challenges while trying to access DX, but their support team was really helpful throughout the process. It took a bit of time, but thanks to the fantastic assistance from the FT staff, I managed to get in. Overall, I appreciate their dedication to helping me through these issues.
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1 year ago
Jalyn Cartwright
Since 2023, my experience with this proprietary trading firm has generally been positive, but 2024 has brought a wave of new platform options that have made the learning curve quite challenging. It’s exhausting to constantly adapt to new systems, particularly when there’s no industry-wide regulation ensuring that these platforms meet certain functional standards. This can really take a toll on one’s mindset. FundingTraders offers three platform options, and after extensive testing, I felt confident choosing their version of DX Trade. It’s a more refined iteration that includes a wealth of resources, unlike other firms that only provide a basic, stripped-down model. This reflects positively on Funding Traders, suggesting they genuinely care about providing quality trading tools. Their commitment to upgrades based on trader feedback is also quite reassuring.
After finishing phase one on DX Trade, I jumped into phase two just an hour after getting my new credentials. However, I noticed a significant difference in trade execution, particularly regarding entry fills. The slippage I encountered was far worse than in phase one, despite trading in the same market on the same day. I first submitted a bug report and then created a ticket after experiencing ongoing issues for four days. Unfortunately, the response I received felt rather standard and didn’t meet my hopes for a thorough investigation.
That said, I want to recognize Ced for his support throughout this process. He has maintained a calm and pleasant demeanor, even as I submitted multiple tickets related to the same issue. Recently, I was pleasantly surprised to receive another account opportunity, thanks to Stan and John. This wasn’t related to my previous problem, but I appreciate the chance to explore another platform I had previously dismissed while continuing to address the issues on my current choice. A big thank you to Ced and John for their help!
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1 year ago
Javier Heidenreich
The support from the team has been exceptional. I had the pleasure of working with someone named ‘Magnesium’, who provided me with prompt assistance and was crucial in addressing my issue. Kudos to the team for their outstanding service!
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1 year ago
Alison Bradtke
I received prompt assistance with an issue on my account—everything seems to be functioning quite well now. A big shoutout to “Magnesium” for swiftly addressing my concerns and resolving the problem!
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1 year ago
Pietro Bradtke
I’ve had an excellent experience with Magnesium’s customer service; they respond to my inquiries in no time at all. I’m just about to dive into my initial challenge with FT, and I feel optimistic thanks to their support.
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1 year ago
Earline Dicki
Magnesium proved to be extremely beneficial, providing a swift solution to my needs.
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1 year ago
Antonetta Cummings
The support team here is truly commendable. I want to extend my gratitude to Khalifa for the assistance provided. Thank you!
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1 year ago
Alf Mraz
Fundingtraders raises some serious concerns regarding its legitimacy as a trading firm. Recently, I experienced a staggering spread widening of 40 pips, which led to significant losses. They attributed this to liquidity issues, but I don’t buy that explanation. I avoid trading during news events, so it’s puzzling to see such drastic changes.
During my eight years of trading, I’ve never encountered spreads like this on any of my live accounts. This seems less like a liquidity issue and more like blatant manipulation targeting funded traders. It’s hard to believe that similar scenarios on other trading platforms didn’t show this kind of spread behavior; there were no significant effects on those accounts.
Additionally, I’m not alone in this experience—many other traders have expressed similar frustrations in the Discord community. It’s disappointing to see that Fundingtraders doesn’t seem to care about these concerns.
If Fundingtraders wants to maintain credibility, it needs to uphold fair trading practices. However, when losses start to mount, it feels like they resort to questionable tactics instead.
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1 year ago
Benjamin Davis
I had a question about the platforms they utilize, and I must say Pat was incredibly responsive, providing help right away! I’m eager to establish a strong relationship with this organization moving forward.
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1 year ago
Glennie Beier
Ced was instrumental in quickly resolving my issue. His assistance made a significant difference, allowing me to get back on track without much delay. I really appreciated how knowledgeable and efficient he was throughout the process.
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1 year ago
Sister Larkin
I recently encountered issues when trying to log into DXtrade. It appeared that the email portion of the login was sensitive to capital letters, which surprised me since I thought emails are typically not case-sensitive. Thankfully, with the assistance of “Magnesium,” the problem was resolved quickly once they reached out to lend a hand.
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1 year ago
Meredith Parisian
Magnesium at the customer service help desk was incredibly helpful in addressing my inquiries. I really appreciate it! Thank you!
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1 year ago
Elza Price
The customer support team was genuinely helpful, addressing all of my questions during my due diligence process. I really appreciate the assistance from Khalifa and Eyare.
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1 year ago
David Cummings
I’m considering taking on the Fundingtraders challenge and had a few questions. I must say, Agent Magnesium was incredibly helpful; they responded quickly to every query I had.
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1 year ago
Hollis Hermann
I’ve got to mention the support team here. They host weekly games on Discord, and it’s all organized by their support crew. I recently won a poker game, and as a reward, I received a coupon code for one of the accounts. Initially, I ran into a problem with the code, but Obi-Wan was quick to resolve it in just about a day. I really appreciated how straightforward and hassle-free everything was. The system they have in place for these games is quite impressive!
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1 year ago
Jarret Quitzon
I had a really positive experience with their customer service. It was quick and efficient, which I appreciated. A big shoutout to Khalifa for ensuring that I grasped all their rules!
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1 year ago
Jarrod Cruickshank
I experienced a payout denial without any clear justification, which was quite frustrating. After over a year of collaborating with the firm and successfully receiving nine payouts, my account was terminated. If a payout is denied, I believe I deserve a transparent reason and a specific rule that can actually be found on their website, rather than an arbitrary excuse meant to avoid payment. It’s particularly disappointing to wait eight days for an account review only to face this kind of issue.
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1 year ago
Kelly Konopelski
Obiwan was incredibly diligent and genuinely friendly. Just yesterday, I found myself needing some assistance, and he responded with remarkable smoothness. Kudos to him for that! Keep it going!
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1 year ago
Roderick Schmitt
I used to be a staunch defender of Funding Traders over other proprietary firms. Customer service, support, and clear rules are really important to me, and I believed in their mission. However, today made me rethink that stance. After struggling through the Phase 1 and Phase 2 challenges, they informed me that I wouldn’t be receiving funding. The reason? I placed a trade ahead of a major news event and kept it open afterwards, and because I made a considerable profit, they decided not to honor that trade.
I’ve put significant investment into their challenges—over 16, in fact—because I trusted their company and its support systems. But the way they handled my situation, both on Discord and via email, is frankly unacceptable. On a positive note, they did offer me the option to either retake the entire challenge or get a refund, which is commendable.
However, the bottom line is that I broke no rules. Banning me from Discord for simply asking questions is incredibly unprofessional. They didn’t even offer a chance to retake just Phase 2; instead, they want me to start from Phase 1 all over again. They had given me my Phase 2 credentials weeks prior, and just when I finally passed and was expecting my funded credit, they tell me my Phase 1 is invalid. How is that fair to a loyal client who’s spent so much with them?
If you’re considering Funding Traders, be very cautious about their rules and also their drawdown policies. Despite claiming that news trading is permitted, it seems to be at their discretion. Look for a firm that truly honors its rules and payout processes. I have all the screenshots and correspondence between myself and Funding Traders as evidence of the unprofessional treatment I received today. All I sought was clarity and a resolution that was fair.
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1 year ago
Juston Halvorson
I have to say, I’m really impressed with the support I got from Magnesium and Billy. I set up a second account, and while my first challenge account went smoothly, there was a slight delay with the second one. However, once I reached out to online support, they promptly sorted out my login details within the 6 to 10 business hours they mentioned. Keep up the fantastic work!
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1 year ago
Jazlyn Abshire
I had the pleasure of speaking with Magnesium, and I must say, he was quick to respond and exceptionally pleasant! It truly was an enjoyable conversation.
Sierra Ortiz
The website and app are quite impressive. The metrics provided are useful and easy to understand. Overall, it’s a solid platform that seems to have taken user experience into account. I really appreciate how intuitive everything feels. There’s definitely a lot of potential here, and I look forward to seeing what updates they roll out in the future.