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Customer Reviews (167)
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3 months ago
Brian Okello
Very untrustworthy. They’ll come up with all sorts of excuses for not paying out your profits. Honestly, they should be closed. The moment you’ve met every payout criteria, they somehow “find” reasons to delay or deny payment, like they’re manufacturing issues based on a so-called review.
What’s frustrating is that the conditions they later raise weren’t even part of what was discussed or shown during the evaluation phases. It was the same method, same environment—so I don’t understand the sudden changes. And looking at other reviews, it seems everyone is describing the same pattern of experience. So please, get your act together and stop misrepresenting what’s going on.
Also, if a customer’s account is clearly in profit, there really isn’t logic in denying payouts unless there’s something like multiple accounts trading different directions for the same currency pair, and even then it should be handled consistently. In this case, it just doesn’t add up.
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3 months ago
Marcus Johnson
I just cleared a 5K 2-step account using my custom EA, and yes—I’m funded now. The whole process took a few days mainly because of KYC, but honestly the waiting period was worth it.
Huge thanks to Jorge, Juan, and Jessica for the support throughout. I’m looking forward to the next steps and hopefully getting to a payout soon.
Cheers
Marcus
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4 months ago
Lebo Mokoena
I have a 10k Phase 2 account. For a while, I could open positions on indices like 0.10 and even 1.00 without any issues. But since the migration, when I try to open 0.10, it says I don’t have enough funds. Honestly, even when I drop it to something like 0.01, the buy and sell buttons stay grey, almost like the position size is too small to open.
I contacted support, and they told me I need to trade forex for now until I have enough margin. My current balance is 10,034 on the 10k account, so this is a bit frustrating because it worked before the change. Anyone else experiencing this after the migration?
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4 months ago
Camille Martin
Super cabinet, franchement.
Ici, pas de règle cachée : c’est clair dès le départ et on ne se fait pas avoir. Par contre, faut être un peu patient pour le paiement, car la procédure peut prendre un moment (ça m’a fait attendre un peu plus que prévu), mais au final il n’y a aucun souci.
Et le support… ils répondent vraiment très vite, en général en moins de quelques minutes, donc ça aide beaucoup quand on est pressé. Je recommande. -
5 months ago
Meryem El Amrani
I’ve had a very positive experience with this prop firm. I received two payments without any issues—$2,100.00 USD and $1,365.50 USD—under account #90013235. The payout process was smooth, and honestly everything was handled in a professional way.
I also want to give a special thanks to Jun and Jessica from customer support. They were really helpful and super responsive, and they stayed patient with me every time I had a question. Their support made the whole experience a lot easier and way less stressful.
Overall, based on what happened on my side, the firm delivered on what they promised and processed my payouts correctly. I really appreciate the professionalism and the support I received.
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5 months ago
Camila Torres
I bought a $100K account through IC Funded and, honestly, the process seemed straightforward at first. I passed their 2-step challenge (first target $12K, second target $6K) while sticking to every single rule. After that, I was granted my funded account and started trading it on February 4th of this year.
For the record, I traded with my own strategy and my own EA. When it came time to get approval for automated trading, I submitted my EA code as part of their authorization steps. I stayed consistent throughout and managed around $10K in profit, hitting the required time, the profitable-day requirement, and all other trading conditions. I treated the account with a lot of discipline.
However, when I submitted my payout request, it came back marked “Rejected.” The only thing I saw was a brief message saying “copy trading.” To be very clear: I have never used copy trading. I have not copied anyone’s trades, and I didn’t follow any third-party signals. If they believe there’s any similarity, then at minimum they should provide proof—like which trades, what dates, the exact metrics, and the technical reasons behind the decision.
I reached out to support asking for a proper clarification and specific details (the exact trades involved, what criteria was applied, and any evidence they’re using). It has now been over 5 days, and I still haven’t received a response.
I’m not trying to argue for fun—I’d genuinely cooperate if they do a proper review. But right now, the experience feels like this: you pass the challenge, you follow all the rules, you hit the profit target, you request a payout… and then it gets rejected for “copy trading” with no explanation and no supporting proof.
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5 months ago
Oliver Wright
WARNING!
Do not trade with ICFUNDED.
Honestly, I’d give this 0 stars if I could.
I bought a £50k account and, to be fair, I passed the evaluation without too much trouble. But the process in between was messy. I kept running into issues and had to chase multiple times just to get my EA allowed to run. Also, they claim everyone has to provide their EA code—this was mentioned in my conversation with Jorge.
Then I submitted a refund request via Jorge. That refund never happened, which is honestly terrible customer service. They basically told me they’d submit it, and then it seemed like they just didn’t follow through. At that point I thought, alright, I’ll keep going and trade until they process my refund.
After passing, I tried to complete KYC. The KYC service was down for a few days, so I missed out on trading opportunities. When it finally came back, the website still looked a bit dodgy. There was also no clear confirmation that my documents were accepted, and I ended up reattempting several times.
I contacted them again and they told me they had received it. A few days later, KYC was rejected with no real explanation—just an email saying it was rejected. When I asked for the reason, they said they couldn’t provide it. That’s it. No justification, no helpful guidance.
From my experience, ICFUNDED feels like a money grab scam. If you’re looking for a reputable option, you can do much better with other brokers that have higher ratings.
There’s a reason they’re sitting at around 2 stars.
Update: I requested my refund more than 7 working days ago and I still haven’t received anything. They are not returning people’s money.
Update: I tried contacting customer service again and I’ve had no response at all. At this stage it feels like theft—they have my money and they won’t give it back.
You’ve been warned. Don’t use ICFUNDED.
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5 months ago
Nattapong Khamma
This was my second withdrawal with IC Funded.
This time, the payout took a bit longer than expected, but honestly the support team was on it. They replied to my messages and emails in a consistent way, and that really helped me feel reassured.
Yes, the waiting period was stressful, but the withdrawal still went through successfully. After it was processed, the funds showed up in my bank account within a few minutes—much faster than I expected.
Thanks a lot to the support team for your continued help and patience.
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5 months ago
Sakchai Prompan
ถอนเงินได้จริงนะครับ และทำได้ค่อนข้างง่าย ไม่ได้ยุ่งยากอะไรเลย แค่กดตามขั้นตอนแล้วก็ได้เงินไวพอสมควร ดีทีเดียวสำหรับคนที่อยากถอนแบบตรงไปตรงมา
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5 months ago
ณัฐวัฒน์ พูลศรี
My Timeline:
Jan 13: I emailed their support team with a question about their policy—still, I never got any reply.
Jan 13–Feb 2: I waited more than 20 days, and I mean literally nothing. No response at all to my question.
Feb 2: I submitted a withdrawal request ($498, Account #90013694). According to their policy, processing should take 24–48 hours.
Feb 2–7: I sent several follow-up emails. Again—no responses.
Total: 25+ days of silence.
Feb 7: I finally posted a review to explain what happened, mainly because the lack of communication was pretty obvious.
Feb 10: My withdrawal was rejected, and they stated my public review was the reason.My Experience:
I completed Phase 2 properly and followed all trading rules. I also passed the requirements in a legitimate way. What really bothered me was the total lack of support response for over 25 days, and the fact that the rejection only came after I shared my experience publicly.What Concerned Me:
– Support didn’t respond at all to a legitimate question
– Processing time took far longer than what they claim in their policy
– The rejection felt connected to my feedbackWhat Worked Well:
– The automated evaluation system
– The website itself (it worked fine)My Recommendation:
If you’re choosing a firm, I’d suggest you go with one that actually has a responsive support team. In my experience, Alpha Capital communicated better. I also have full documentation of my communications (emails, dates, and account records) if they need it.
Account: 90013694
Status: Unresolved -
6 months ago
Louis van der Merwe
10 Feb 2025
Fwd: Reply to ICFunded’s reply based on my initial review.IC Markets, I honestly have no idea what your response was supposed to achieve. You still haven’t addressed the core issue. You promoted IC Markets heavily as marketing leverage and even implied it’s your sister company—a highly regulated forex broker. So what I’m struggling to understand is how you’ve effectively changed pricing of financial products before actually advising customers.
Yes, the “package” names may stay the same, but if you’re a financial institution selling financial products for profit, you’re supposed to communicate the changes well in advance. You don’t just tweak the terms and then only tell people later, when you “eventually get there”. That’s exactly the kind of pattern we’ve seen from scam prop firms over the years, and honestly, it’s visible across your ratings, support replies, and the way this was handled.
Like many others, I’m moving on.
I’m also attaching a section of the support chat as part of this message.
ICFunded clearly has no intention of setting the standard (I thought they did, and I’m not sure why ICMarkets.com didn’t flag this either). Instead, you changed the rules and pricing before you officially informed customers—pretty much following the same playbook as every fraudulent prop out there:
03:44 PM | Jo*** from IC Funded: Hi there, how can i help you?
03:44 PM | Ja*****: Jo*** hi.. What happened to your accounts? Prices are different, min days, first payouts—everything is different.
03:45 PM | Je***** from IC Funded: Dear Trader
Thank you for contacting today!
Our plans have been updated, to review the available accounts and our main rules, you may access the following link rules – ICFunded
03:45 PM | Ja*****: Why, and where can I read more about this? Can you understand why this was not brought to our attention with an email?
03:46 PM | Ja*****: Nooooo, this is the kind of change other props did before they became scams!!!!
03:47 PM | Je***** from IC Funded: We understand your point. I have shared the link with our updated rules.
We hope to inform our entire community in the coming days.03:48 PM | Je***** from IC Funded: We understand your concern, and no, IC is not a scam.
We invite you to review our platform, and we will be glad to clarify any questions you may have.03:48 PM | Ja*****: Another thing that screams scam is not doing this the right way. The right approach is to inform the community at least 2 weeks before implementation. I never thought you’d go this route, but now the writing is on the wall. Shocking, to say the least.
03:49 PM | Ja*****: What happens to existing accounts before these new accounts? Do their rules stay the same?
03:49 PM | Je***** from IC Funded: We will take your feedback into consideration and inform the relevant department. Your opinion is very important to us.
Is there anything else I can assist you with?03:50 PM | Ja*****: Yes, what happens to existing accounts before these new accounts? Do their rules stay the same?
03:51 PM | Je***** from IC Funded: Some rules remain the same, while others have been adjusted.
03:53 PM | Ja*****: Wow, and you leave the community guessing. I NEVER EVER THOUGHT I would see the day that ICFunded—your sister company of ICmarkets.com (my main broker)—would go this route.
I promise you, I speak for a big portion of the community. This honestly annihilated your reputation.
It screams scam so hard that I will never buy another account from you. After past experiences with scam props doing exactly the same thing you’re doing right now, I’ll pass.
I beg you to relook this decision. Fix it properly, or find other ways to create more profit. Fire whoever decided this path.03:54 PM | Je***** from IC Funded: To clarify, older accounts remain subject to the previous rules, while new accounts created from today onward will follow the updated rules.
Is there anything else I can assist you with?03:55 PM | Ja*****: Also, with years in this space, I don’t have any other option but to raise all concerns I experienced and shared on Trustpilot to prevent others from falling into a trap.
This feels like another MFF episode.03:55 PM | Ja*****: No, I have all I need now.
03:56 PM | Je***** from IC Funded: I understand your frustration; however, we are working to inform each of our clients as soon as possible.
03:56 PM | Ja*****: So disappointing… this is very bad news for your reputation. You’ll see it in the drop in sales.
03:56 PM | Ja*****: You were supposed to inform before the rollout—that’s why it feels scammy.
You don’t just change stuff, especially if you’re corporate.03:57 PM | Ja*****: Anyway, it’s done.
03:57 PM | Ja*****: Thanks.
03:57 PM | Je***** from IC Funded: Is there anything else I can assist you with?
03:57 PM | Ja*****: Bye.
03:57 PM | Je***** from IC Funded: Have a nice day!
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Exported from IC Funded on February 6, 2026 at 03:57 PM Madrid time CET (GMT+0100)To be frank, the “we just don’t care” attitude really says it all.
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6 months ago
Nikos Petrou
I signed up with IC Funded after paying $500 for their challenge. After I managed to pass Phase 1, which took me a bit over a month of almost daily trading, I still had to message support to get moved to Phase 2. Apparently the platform didn’t register all my trading days, or at least that’s what I was told.
Once Phase 2 was done, I reached out again and this time I received a funded account (not with the 90014036 number). After the required waiting period of two weeks, I submitted my first withdrawal request.
Unfortunately, IC Funded rejected the payout. Their reason was that I was “layering”. To be clear, my trading was pretty straightforward CFD execution on US30, using realistic position sizing for the instrument. I didn’t change anything across the three stages, and I didn’t place deceptive orders, cancel big orders to try and move price, or do any kind of prohibited market behavior. I also wasn’t doing multiple trades in a way that would look like manipulation.
What I asked support was simple: I wanted them to explain exactly which trades they marked as layering, how those trades supposedly broke the rules, and—if they were really suspicious—why it wasn’t flagged during Phase 1 or Phase 2. But nobody actually answered. The account was basically just terminated.
In live chat, the staff don’t really help. They mostly throw copy‑paste replies at you and then end the conversation. It’s honestly frustrating.
Based on the amount of negative evidence shared by most traders, I’d strongly recommend you don’t deposit any money with IC Funded, and instead consider other options.
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6 months ago
Sara Al-Mansouri
This is a scam—stay away. I genuinely thought it was a legit firm, but I was naive. I waited 17 days for my payout, and during the evaluation phase (Phase 1 and Phase 2) I was trading the same setup consistently. Then, after I kept following up, opened repeated tickets, and asked for an update, they rejected my payout and terminated my account under the “layering / grid” reason.
My strategy is pretty straightforward: I buy smaller lots like 0.2, around 25 orders, which totals roughly 0.5 lots, all placed within a single buy zone. They said this counts as layering. To be honest, I wasn’t expecting to get paid the first time and then get rejected the second time—if this behavior was truly the issue, why did they mark the evaluation phase as acceptable in the first place? Honestly, it feels like plain BS.
Please wake up and move on to a more reputable broker. Don’t waste your money here.
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6 months ago
Helge Andersen
No account yet, but one thing really stood out to me. On their website they claim a 4.8/5 rating on Trustpilot, but when I checked on Trustpilot the score is actually 2.9/5. Honestly, that doesn’t give you a great feeling, not even a little. It makes you wonder what’s going on and whether you can trust the information they present.
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6 months ago
Hassan Al Balushi
I’ve been waiting for the Risk team to review my account for about 2 months now, and it’s honestly taking way too long.
Please, stay away from this prop firm. They never replied to my emails. The only way I can communicate with them is through live chat, and the same message keeps coming up: “your account review with the risk team.” After more than 2 months, I still haven’t received any actual update or decision, and they also refuse to tell me an estimated timeframe for when I’ll hear back.
Account number: 90013470.
Update regarding the IC Funded reply:
That doesn’t seem true. I was traveling to Turkey, and I contacted support to ask if I could continue trading while abroad. They approved it, as long as the country isn’t prohibited. The same day I returned to my country, they breached/locked my account due to IP/address.Also, the device was never changed—only the network/location changed from Turkey back to my home country, nothing else.
So now I’m being told the Risk team has been “investigating” for over 2 months… how is that even normal? At this point, I just want clear answers and a real timeline.
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6 months ago
Anna Schmidt
I have to say, I’m really disappointed with how IC Funded handled my case.
My payout request was rejected with the accusation of “Signal-Assisted Trading.” Honestly, I don’t understand where that came from, because every single trade was placed manually. There were no signal services involved, no copy trading, and nothing automated or algorithmic running in the background.
After the rejection, I sent several written appeals by email. I kept it polite, but I was also very specific about what I needed: a clear and detailed explanation of the decision, including which trades were allegedly problematic, what exactly the basis for that conclusion was, and whether any technical proof supports the claim.
And then things got even worse—my cTrader account simply disappeared. There wasn’t any message, no warning, and no explanation at all. Since that happened, I haven’t received a single update or any further communication from IC Funded.
Unfortunately, it’s been complete silence. Not even an acknowledgment that my emails were received. Given how financially important this is, and how serious the allegation sounds, that lack of communication is really concerning.
In my view, a professional proprietary trading firm should be able to communicate properly, justify its decisions with specifics, and respond to formal inquiries in a reasonable timeframe.
Matthew Thompson
I passed the first phase challenge and I’m currently going through the second one. I was running a low-risk strategy, keeping a roughly 1:1 risk-to-reward ratio, and using a trailing stop loss. For months it was going well—then at some point they changed something in the execution/rules.
My pending order actually got moving and was in profit. I was almost at the take-profit, and the trailing stop came really close to break even. After that, the trade reversed and hit my trailing stop. The annoying part is the size: I was risking $43 to make the same amount, but once the trailing stop moved to near break even, it effectively turned into a full loss. Instead of only losing $1–$2 (like you’d expect with a small move around break even), I ended up losing the full $43.
And it’s not just once. This exact scenario has been happening every day for the last couple of weeks. Before things were smooth, but now it feels like you’ve got zero chance to make money with them. If the trade hits your break-even area, you end up taking the full amount you set out to risk at the start, even though price never really reached the intended level.
Honestly, run away—don’t waste your time.