About My Funded Futures
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Customer Reviews (2425)
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1 year ago
Stephany Parisian
I really appreciate Nathan at MFFU for assisting me in getting my account back up and running after I accidentally created two accounts and broke a rule. It’s refreshing to see such dedicated support. Honestly, these folks are an incredible proprietary trading firm!
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1 year ago
Maverick Wunsch
The customer service experience is truly commendable. Although it’s primarily through email, the responsiveness has been a pleasant surprise. Often, when issues arise, one might expect delays in getting a response or be asked for account details repeatedly. However, my interaction with Miracle was refreshingly straightforward. A single email, and before I knew it, I received a prompt reply confirming that the issue had been resolved. It’s this kind of efficiency that makes a significant difference.
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1 year ago
Wiley Emard
The team here is fantastic, always ready to help! The support they provide really stands out.
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1 year ago
Aliza Metz
I trade daily and while it’s just been a month, I can say that my experience has been quite positive so far. Everything’s felt pretty straightforward and clear. I haven’t run into any major issues. The guidelines for this trading platform seem reasonable to me.
On top of that, my interaction with customer service was excellent. I had several questions regarding the rules, and Stephanie was quick to provide clear and thorough answers.
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1 year ago
Kailee Daugherty
I had been facing challenges with my consistency, so I reached out to support for assistance. Stephanie was the person who helped me, and I can’t say enough good things about her. She took the time to explain everything clearly, breaking it down in a way that was easy for me to grasp. Not only was she incredibly knowledgeable, but she also made the entire experience enjoyable with her friendly demeanor. If you’re in need of guidance or support, I wholeheartedly recommend contacting Stephanie. I truly appreciate her help—thank you once again!
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1 year ago
Wyman Funk
I contacted support recently and spoke with Yasser, who was incredibly helpful. He let me know that my discounted monthly subscription will remain the same until I complete the evaluation. It’s just another nice perk from MFF!
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1 year ago
Timmy Paucek
I had an incredible experience with Stephanie, who resolved my issue in under a minute after I reached out to support. Truly impressive service overall!
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1 year ago
Christa Terry
Murphy responded promptly, which I really appreciated. He took the time to clarify what to expect regarding the timelines for funded accounts. Overall, the experience was positive, and I genuinely felt heard throughout the process.
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1 year ago
Crawford King
Responses to my account inquiries were prompt and straightforward.
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1 year ago
Erin Rodriguez
I really appreciate Nathan for resolving my issue. I was in a bit of a panic, but the support team was fantastic. They truly made a difference! Best wishes to everyone, especially from Ranjit!
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1 year ago
Merritt Schoen
This firm is nothing short of a scam; best to steer clear. The CEO has a history of fraudulent activities, particularly in cheating traders. From my experience with their platform, it was glaringly obvious that it’s designed to trap traders. They seem to be interested solely in profiting off your investments, as I’ve seen no evidence of actual payouts to anyone, regardless of what positive reviews you might read online. It’s clear they are manipulating trades to ensure that you come out on the losing end.
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1 year ago
Annetta Gerhold
I encountered some troubles with Tradovate refusing to close my trades. I reached out to MFF, and they responded in just a few minutes. They reassured me to simply leave the account as it was, promising they would handle the situation. At that point, I was down $700 on my accounts, but they went ahead and reset all my PA accounts at no cost. I was back to trading the very next day. Nathan provided excellent service throughout this process.
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1 year ago
Noah Erdman
MyFundedFutures is a relatively new player in the trading firm space, emerging after many of its competitors. However, it stands out as one of the best platforms available today, particularly due to its excellent support team. One individual who truly shines is Hannah; she is incredibly responsive and always ready to lend a helping hand.
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1 year ago
Frederique Cruickshank
I have to say, this firm has an amazing team and outstanding customer support. Huge shoutout to Hannah for all her help! Overall, I’m really impressed with this trading firm.
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1 year ago
Ursula Wiza
Kudos to the MyFundedFutures team for correcting an issue I faced. I particularly appreciated the assistance from both Michael and Nathan, who were quite helpful. They got back to me in under an hour through the support email and the company website. Much appreciated!
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1 year ago
Aliya Franecki
I can honestly say that switching to a new firm has been one of the best decisions I’ve made! My previous experiences with companies like Topstep, Apex, and a few others were quite unsatisfactory. However, my first account with MFFU has been a breath of fresh air; it’s been significantly better than any of those past encounters.
The customer service here is top-notch. While there isn’t a phone line available, who really needs more frustrating customer service over the phone anyway? A big shout-out to Matt L for all his help!
As for the data lagging and outages, those weren’t issues directly caused by MFFU. Nevertheless, they approached the situation as though it was their responsibility, which I truly appreciated.
We are incredibly thankful to have discovered this firm on Twitter! A huge thank you to Hannah for her support!
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1 year ago
Cruz Braun
I want to give a big shout out to Hannah and Emmanuel for their reasonable and fair approach. They really went out of their way to accommodate my requests. Honestly, the service I received was terrific compared to other admins I’ve encountered. Thanks once again for the excellent support!
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1 year ago
Brionna Reichert
I encountered a problem with trading on myfundedfutures.com after the market was meant to close today. Their system experienced a glitch that permitted some trades, but then it shut down, leaving my order open without the option to cancel it.
Nathan, the representative who contacted me, exceeded my expectations with his professionalism and quick response. I couldn’t have asked for better service during this issue.
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1 year ago
Jamil Kling
Nathan from MFFU was instrumental in helping me close my position after the market had closed. He also managed to remove the drawdown I was experiencing.
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1 year ago
Claudia Schinner
I encountered some technical issues with the platform I was using, and while it really wasn’t MFF’s responsibility to fix it, Nathan stepped in and took charge of the situation. I truly appreciate his proactive approach. Overall, their service has been fantastic.
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1 year ago
Tyler Bayer
The payout policy here is impressive; I submitted my request at 8:00 a.m. and had the funds in my bank account by 10:00 p.m. (Asia time).
Additionally, MFFU has established an excellent support team. They responded to my inquiry within just 15 minutes, and I truly appreciate Emmanuel’s prompt and helpful reply.
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1 year ago
Trystan Purdy
Nathan stands out as the firm’s most effective help assistant. His support is truly invaluable, making the overall experience considerably better. The way he addresses queries is both prompt and thorough. It’s evident that he knows the system inside and out. If you ever find yourself in need of assistance, Nathan is the go-to person you want to reach out to. His expertise and friendly demeanor make a real difference in navigating the challenges of the trading environment.
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1 year ago
Alek Ziemann
The explanation was straightforward and effectively addressed my concern. It was easy to understand, which made a big difference. I appreciated the clarity and simplicity of the response.
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1 year ago
Yolanda Hickle
The customer service here is truly impressive. I had a concern, and Akhi was incredibly helpful in addressing it.
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1 year ago
Grayce Lubowitz
Miracle was fantastic; she addressed all my queries directly and without any unnecessary details. Her straightforward approach made it easy to understand everything I needed to know. I really appreciated how concise and clear her responses were.
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1 year ago
Francisco Lind
Exceptional assistance is readily available here. The level of support I experienced was genuinely impressive. Whenever I encountered challenges, the team was quick to respond and provide solutions. Their willingness to help truly stands out, making it easier to navigate through the complexities of trading. I felt supported throughout my journey, which greatly enhanced my experience with the firm. Overall, their customer service is a significant strong point.
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1 year ago
Stacey Borer
Nathan provided invaluable assistance in resolving my issue, which had me quite concerned. I’m really pleased it was sorted out.
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1 year ago
Dejah Dicki
I was really impressed with how quickly Stephanie resolved my issue. It was almost immediate! She was efficient and knew exactly what to do to help me out. Her response time was superb, and I appreciated her clear communication throughout the process. Overall, a great experience.
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1 year ago
Lurline Schoen
I have to say, the support team here is truly exceptional. Their response time is incredibly quick and efficient. A special shout-out to Sony Emmanuel and Stephanie for their outstanding assistance; they’re consistently punctual and very clear in their communication. I’m currently awaiting a payout, and I’m optimistic that everything will go smoothly. Overall, this has been a great experience so far.
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1 year ago
Elias Brown
Akhi is truly exceptional in the realm of proprietary trading firms. Many would even argue that he is the greatest of all time in this industry.
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1 year ago
Celia Schimmel
Murphy was incredibly helpful throughout my experience. Whenever I felt confused, he provided visual screenshots that clarified everything for me. His patience during the process truly stood out. I’m grateful for the support!
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1 year ago
Lorenza Witting
The support team here is incredibly helpful and really attentive. Whenever I reach out with questions or need assistance, they respond promptly and genuinely care about resolving any issues I have. It’s clear they put a lot of effort into making sure traders feel supported. Overall, I’ve found them to be quite effective and friendly, which is a relief in this often stressful trading environment.
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1 year ago
Verner Kuhic
I totally forgot to cancel my automatic payment, but I was really surprised at how smoothly I got a refund. There were no hassles or need for any disputes. Stephanie, the representative who assisted me, was great; she got back to me super fast with all the information I needed.
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1 year ago
Lori Barrows
Skynyrd proved to be remarkably insightful and incredibly helpful. Whenever I had questions, they were always there to assist me. Their support was consistent, making the whole experience feel reassuring. I found their guidance particularly useful when navigating the complexities of trading strategies. Honestly, it felt great to have such reliable assistance at my fingertips. I appreciate the effort they put into helping me understand various concepts, as it really boosted my confidence. Overall, I can say they exceeded my expectations with their service.
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1 year ago
Sage Wiegand
I encountered an issue with Tradovate where I was auto-liquidated even though I hadn’t hit my stop-loss while in position. I reached out to their support by submitting a ticket, and to my surprise, they responded the very next day. They not only addressed my concern but also credited all of my accounts back.
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1 year ago
Lee Blick
I experienced an issue with Tradovate on January 6th and 7th, which affected both of my accounts. After reaching out to support to explain the situation, I was pleased to find that both accounts were reinstated the very next day. I have to say, Hannah truly excelled in handling my case.
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1 year ago
Deshaun Heathcote
I faced some challenges with data delays, but I have to say, Hannah really stepped up to help fix the problem. The platform itself is quite sleek, making navigation a breeze. Plus, the speed of their response was impressive. All in all, it’s an excellent trading platform!
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1 year ago
Bertram O'Keefe
She was truly remarkable, managing everything with a high level of professionalism while also being extremely kind and quick. Miracle definitely deserves a raise for her outstanding work!
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1 year ago
Lonzo Kuhn
I encountered an issue recently, and I must say, it was addressed surprisingly quickly. On top of that, I received valuable advice on how to prepare for any future problems that might arise. Overall, I’m very pleased with my experience at Funded Future. The customer service has been exceptional. A big shoutout to Nathan for his support; his expertise really made a difference. I truly appreciate all the assistance he provided.
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1 year ago
Rahul Lemke
Dealing with this company has been a truly positive experience, thanks largely to their very proactive support team. It’s refreshing to find a proprietary trading firm that stands out as genuinely trustworthy in a market that can often feel uncertain.
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1 year ago
Stanley Reichert
This is an excellent company that truly prioritizes its clients. They make a genuine effort to assist you with whatever you might require. Plus, they’re among the quickest firms in terms of payouts. I requested a payout and was pleasantly surprised to receive it just a few hours later.
When I encountered an issue, Nathan was remarkably prompt in responding and providing the needed support. Overall, I have a great appreciation for this firm.
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1 year ago
Gus Davis
I experienced some technical issues with Tradovate recently. I reached out to Hannah for assistance, and I must say, she was incredibly helpful. After looking into the problem, she confirmed that it was indeed an issue on their end and even reset my account for me. I found her to be very courteous and quick to respond. Big thanks to Hannah!
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1 year ago
Candice Kris
Whenever I encounter issues with the platform or have questions, I find that the support team at MyFundedFutures is always quick to respond. Just yesterday, I faced a glitch, and Nathan was exceptionally helpful in resolving my problem. It’s great to know that they take customer concerns seriously and provide support in a timely manner.
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1 year ago
Alverta Tillman
Where should I start? I opened a few Mffu accounts and made my payments without any problems—everything went smoothly.
However, today I encountered some serious issues with Tradovate, which resulted in me losing a simulated funded account because of significant input lag on their end. Understandably, this left me quite frustrated. I reached out to Mffu support, and to my surprise, they restored my account along with the exact same profit I had—literally on the same day, as if nothing had happened.
Special thanks to Nathan; honestly, they didn’t have to assist me, but they did reset my account due to the issues caused by Tradovate.
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1 year ago
Earlene Brekke
What I appreciate about MFF is their straightforward trading rules and clear payout policies. It’s great that they offer a variety of account types to suit different trading styles, and their pricing ranks among the best in the industry. However, I did face an issue where my account seemed to vanish, but the support team was quick to restore it with my original profits intact.
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1 year ago
Breanna Gerlach
I had a fantastic experience with customer support, thanks to Nathan. His assistance made a significant difference. Overall, it was a great interaction, and I truly appreciated the help he provided.
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1 year ago
Americo McKenzie
My experience with MyFundedFutures was quite positive overall. I found the support team to be exceptional, particularly Emmanuel. He was not only prompt in his responses but also displayed a wealth of knowledge and was always willing to assist whenever I had questions.
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1 year ago
Justice Strosin
Emmanuel really impressed me with his help; he was incredibly thorough! I felt like I could always count on him for support, and he answered all my questions in detail. Overall, his assistance made a big difference for me.
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1 year ago
Emmitt Rogahn
I just wanted to take a moment to express my appreciation for the support I’ve received here. Nathan has been particularly helpful, and I’m really grateful for his service! It’s clear that this firm values its clients and makes an effort to provide assistance when needed. Thank you, Nathan!
Tevin Larson
I had a few questions and concerns, but Ade was incredibly helpful in addressing them. I really appreciate the assistance. Thank you!