Customer Reviews (2546)

• 

  Coralie Gutmann

  1 year ago

  I had a fantastic experience with the customer service, thanks to the assistant Viral QT. The whole process went off without a hitch, and I genuinely felt supported. I would definitely recommend getting started on your trading journey with Quanttekel.

• 

  Cornelius Upton

  1 year ago

  Mystic and Rolls were incredibly responsive and efficient in addressing my issue! They managed to resolve my problem almost right away, and the level of service I received was truly top-notch.

• 

  Jayne Nader

  1 year ago

  A friend of mine managed to pass the challenge, but they came up with some pretty unbelievable excuses. Honestly, I don’t think they’re good at all. If you need proof, I can share some images. It’s really disappointing!

• 

  Jessyca Breitenberg

  1 year ago

  I reached out for assistance with my funded account, and Fury the Legend promptly provided me with an update. I have to say, the customer service here is outstanding!

• 

  Janiya Fay

  1 year ago

  This firm operates on a questionable business model that seems designed to deny traders their hard-earned payouts when they finally reach that milestone. Legitimately, you can expect to receive nothing from this company. They continually alter their policies, seemingly on a weekly basis, which complicates the process of maintaining your funded account and finding any success in payouts. One notable issue is that the payout date is nowhere to be found on the dashboard. Instead, the only method to initiate a payout request is through Discord, which is quite unprofessional. Furthermore, timing is crucial; you must carefully count the days before submitting your payout request. If you happen to request it a day too early or late, you’ll simply have to wait for the next cycle. Take my advice: if you are a newcomer to trading, you should be wary—this firm is unlikely to honor your payouts.

• 

  Travis Morar

  1 year ago

  I had a really positive experience with QT regarding their trading conditions and support. I’d like to give a special shout-out to Mystic and Fury from the team; they were incredibly quick and efficient in resolving any issues I faced.

• 

  Liana Toy

  1 year ago

  FURY was quick to set up my free account, which I really appreciated. Their responsiveness and willingness to help made the whole process smooth and straightforward!

• 

  Richie Steuber

  1 year ago

  The support team truly stands out, especially Mystic and Rolls. They resolved my issue in no time, and I couldn’t be more grateful. It’s clear that they are dedicated to providing excellent service.

• 

  Rick Kautzer

  1 year ago

  I really appreciate the service offered here. It has made a significant difference in my trading experience. The team is helpful and responsive, always ready to assist with any questions I have. Overall, I would highly recommend trying it out. It’s a solid option for anyone serious about trading.

• 

  Leo Nitzsche

  1 year ago

  I’ve been attempting to close my account with this proprietary trading firm for over a week now, hoping to have my information removed from their database. Unfortunately, they just keep closing my ticket without any response or action taken. It seems they’re not too thrilled about the fact that I’m not using their 50% discount code again, which is why this might be dragging on.

• 

  Nelson Marks

  1 year ago

  This company operates in a highly unethical manner, displaying behavior that is often seen in the worst corners of the industry. Their primary goal seems to be the lure of promotions, which attract evaluation fees, only to have those terms changed unexpectedly by introducing new rules whenever they see fit. It’s best to steer clear of them entirely.

  I’ve recently seen a request from this firm for further information on my experience. To put it bluntly, my interest in discussing issues with them matches their interest in addressing my concerns—essentially, none at all. Their track record shows that engaging with them is a complete waste of time, effort, and money, and any hope I had for a fair resolution will likely be met with silence. I strongly advise anyone considering QT to conduct thorough research before investing any funds. I anticipate they will continue to disregard any feedback provided, as they go about their manipulative tactics to extract money from their remaining clientele, all of whom will eventually depart.

  Addressing their previous comment, my concerns are not about clearly outlined rules, such as the infamous 2-minute rule. Rather, it is QT’s approach to business that is troubling. Their tendency to revoke accounts at their sole discretion and without warning is unacceptable. This behavior guarantees that I will never engage with this firm again.

• 

  Myah Hegmann

  1 year ago

  I encountered some issues with my dashboard authentication, but thankfully, I received excellent help from Viral|QT in regaining access. That guy is incredibly friendly and really knows his stuff. Once I got back in, I felt relieved and now I’m fully prepared to continue my journey with the firm.

• 

  Skyla Kovacek

  1 year ago

  My experience with this proprietary trading firm was far from satisfactory. Trading is inherently stressful, so the added frustration of being denied payouts due to alleged breaches from previous challenges—ones that were closed, failed, and completed—was particularly disheartening. Just when I thought I was moving forward by starting a new challenge and securing funded accounts, they took two accounts away from me without explanation. To add insult to injury, they even had the audacity to send me a discount code to purchase another account.

  From the moment the money was out of my bank for any future challenges, I felt I was instantly in breach. The behavior I encountered was truly shocking. In the firm’s Discord community, all I see are complaints about various issues: delayed responses, payout cycles being pushed back, problems with spreads, and an endless cycle of rule changes that make it nearly impossible to stay on track. My advice is clear: steer clear of this firm!

• 

  Casper Pfannerstill

  1 year ago

  Having transitioned from Equity Edge, I must say that Quant Tekel stands out as one of the premier proprietary trading firms available today. The speed at which they respond to issues and resolve problems is truly impressive, not to mention their efficient payout times. I want to take a moment to recognize Mystic and Rolls for their exceptional assistance with the bonus of $10,000 that I was entitled to receive. I simply dropped a message in the chat, and they promptly addressed my concern and sorted everything out for me. Thank you both! I am eager to continue trading with Quant Tekel for a long time to come. It’s the dedicated team members like you who make a trader’s experience so much smoother when it comes to account management, and for that, we sincerely appreciate it! 👏

• 

  Finn Corkery

  1 year ago

  Initially, I had my reservations, but the entire process has turned out remarkably seamless. Right after I completed Phase 1, I received the details for Phase 2 almost instantly, and just a few days post-Phase 2, my funded account was active. Honestly, I doubt there’s another firm that can match their rapid support response times! The support team has been exceptional—every email I’ve sent has been answered in under 15 minutes. When I needed the certificate after activating my live account, which wasn’t visible on my dashboard, Maddigiri replied in just 5 minutes with the PDF and PNG attachments. Overall, the experience has been very smooth, and I have no doubts it will remain that way as I begin to experience these payouts.

• 

  Eryn Ritchie

  1 year ago

  ASTA provided valuable assistance with a challenge I had involving spreads, and they managed to clarify everything for me. I truly appreciated their support.

• 

  Kayla Ebert

  1 year ago

  The customer service here is truly exceptional. They respond quickly and are really helpful. I had the pleasure of being assisted by Maddigiri J, who was fantastic. In just about 30 minutes, we worked together to resolve my issue.

• 

  Clemmie Macejkovic

  1 year ago

  The support team here is incredibly responsive and genuinely helpful. I encountered some issues with understanding a few details, and the support staff at LAX promptly addressed my concerns, answering all my questions in no time.

• 

  Emory Feest

  1 year ago

  I encountered a minor issue with my certificate not appearing, but I was pleasantly surprised when Lax responded just five minutes after I submitted a ticket. The customer service they provided was excellent and really made a difference.

• 

  Jarvis Wintheiser

  1 year ago

  The service was impressively quick and thorough. They managed to resolve my issue in just about ten minutes! I have to say, this firm truly stands out. A big thank you to Lax and Rick for their assistance. I highly recommend this firm!

• 

  Randal Grady

  1 year ago

  This company appears to be solid. The support team is absolutely fantastic! I felt well-informed for several reasons.

  Both @mystic and @rolls from the support staff were incredibly helpful. Truly top-notch service.👌

• 

  Dillon Gerhold

  1 year ago

  I had a truly disappointing experience with this proprietary trading firm. When it comes to market orders, they’re practically non-existent, and even limit orders often won’t get executed at the desired price. Honestly, I’ve encountered the most unfavorable trading conditions here than anywhere else. I reached out multiple times to address these concerns, yet I received no clear explanations whatsoever. My advice? Stay far away from this firm.

• 

  Dashawn Romaguera

  1 year ago

  I began my challenge around May 2024. I actually received a payout in June, but they put it on hold due to the ongoing migration. They mentioned that the process for client payouts would be completed in about 4-6 weeks. However, it wasn’t until October that everything was finalized, and after a long wait, I finally got my account back. I submitted another payout request on November 21st, only to be informed on December 8th that my account was terminated. They claimed I used 137 different IP addresses and was utilizing a VPN from a restricted country, which is hard to believe. I never used a VPN or anything similar. I reached out for clarification, but the risk team has not responded to my emails.

  Can you imagine waiting six months for your payout only to have it canceled without any proof? Dear Risk Team QT, if you come across this, please respond to my email regarding ticket #10082444. Thank you.

  This is a follow-up for QT. I’ve asked for details and proof, yet there has been no response. It seems like you have no evidence and are unwilling to process my payout.

• 

  Eunice Bednar

  1 year ago

  I just want to express my appreciation for the fantastic customer service I received. Falcon and Saber really stood out with their understanding and supportive approach. A big thank you to both of them!

• 

  Gardner Bailey

  1 year ago

  Overall, this company stands out as an impressive outfit with exceptional founders. Although they’ve faced some challenges due to recent rule changes, they’ve managed to navigate those hurdles and are steadily working towards creating an outstanding trading environment.

  The customer service is commendable as well. My interactions with Raymond, Xavier, and Alexa have all been positive—they’ve been very helpful and responsive.

• 

  Denis Macejkovic

  1 year ago

  The customer service I received from Xavier was exceptional. He provided me with all the information I needed and was incredibly helpful throughout the process.

• 

  Dudley Pollich

  1 year ago

  I really want to thank Mohamed Kilani for everything. You know, the true measure of a firm often lies in the dedication of its employees and their commitment to creating a genuine trading environment for clients. It’s clear they value their customers a lot. Your efforts in going the extra mile for me have not gone unnoticed, and I truly appreciate it.

• 

  Cassie Wolff

  1 year ago

  The pricing is the only positive aspect I can mention. Everything else has taken a downturn. The spreads have widened considerably, and I’ve encountered significant issues with customer service. It’s really disappointing to see such a shift.

• 

  Juliana Shanahan

  1 year ago

  I had a great experience with Maddigiri J, the customer service representative. She was not only polite but also incredibly helpful. I truly appreciated how responsive and fast she was in addressing my concerns. As a customer, that level of support really stands out to me, and I’m grateful for the effort she put in to resolve my issues.

• 

  Alvena Eichmann

  1 year ago

  The support from the team is really impressive, and the follow-up is solid. As a new member currently engaged in a trial, I’m keen to see how things unfold. Once I finish the trial period and receive my first payout, I’ll provide a more thorough review of Quanttekel.

• 

  Lavon Jaskolski

  1 year ago

  Maddigiri J was instrumental in helping me resolve my issues. Their support was not only prompt but also really effective. I had a few questions regarding the trading platform, and every time, they provided clear and concise answers. It’s rare to find such dedicated assistance in this industry. Overall, I’m quite satisfied with the level of service I received. I would definitely recommend them to fellow traders looking for reliable support.

• 

  Eleanora Hermann

  1 year ago

  Maddigiri J truly excels in customer service. When I had a question, they responded to my email promptly, addressing my concerns before I even had a chance to breach my account. Their quick and efficient communication really impressed me.

• 

  Verla Goodwin

  1 year ago

  I want to give a big shoutout to Bluezedda and Ghen for their incredible support during my Phase 1. When I was in need of assistance, Bluezedda jumped in on Discord and, with Ghen’s help, escalated my issue right away. In less than an hour, they not only resolved my Phase 1 problem but also got my Phase 2 credentials sent out—just 45 minutes! I couldn’t ask for better service. I’m really looking forward to continuing my journey with Quant Tekel. These two are simply the best!

• 

  Lindsey Kutch

  1 year ago

  The pricing is excellent, and the trading conditions are really impressive. I’ll admit I didn’t manage to pass the account challenge, but the spreads are incredibly tight. Fingers crossed that I get funded with you all!

• 

  Osbaldo Funk

  1 year ago

  The customer service here really stands out—it’s quick, effective, and quite reliable. You can count on them to resolve issues promptly.

• 

  Lily Kunde

  1 year ago

  The Discord group associated with this trading firm is, without a doubt, the least pleasant experience I’ve encountered. Women, in particular, should be cautious of certain immature individuals who seem unable to manage their inappropriate behavior. The atmosphere is often tainted by offensive remarks, unwanted advances, and even personal stalking that disrupts what should be a supportive trading environment. It resembles more of a high school setting where insecure members resort to bullying newcomers rather than a professional funded chat for traders.

  It’s unfortunate because the QT team generally maintains a level of professionalism and courtesy, even when conflicts or differing opinions arise. However, their lack of action against the frequent bullying from some members severely tarnishes the experience. Inappropriate comments are visible to the team, yet it seems there’s little effort to reprimand those who overstep boundaries, leaving many users feeling uncomfortable in the chat.

• 

  Keagan Frami

  1 year ago

  My account got banned due to my IP, which just isn’t accurate. They responded with a VPN excuse. I’m based in the Netherlands, and honestly, they’re not being truthful here. I had a significant payout coming, and it’s pretty clear that’s why this happened.

• 

  Paul Hilpert

  1 year ago

  Navigating the trading rules here can indeed be a bit perplexing at times. However, I must say, the support team is truly top-notch. A huge thank you to Falcon for their invaluable assistance—much appreciated!

• 

  Florida Gaylord

  1 year ago

  I was pleasantly surprised by how quickly Alexa responded—within just minutes! Not only did she address my issue swiftly, but she also managed to get everything sorted out in no time. This was during the UK evening, which I truly appreciate. Great service!

• 

  Stanley Rowe

  1 year ago

  My experience with the firm has been quite positive overall. 🙂

• 

  Morgan Grady

  1 year ago

  I want to give a shout-out to Rick from support. He was super helpful in resolving my issue quickly. I really appreciate the assistance! Thank you, Rick!

• 

  Mario Friesen

  1 year ago

  It’s best to steer clear of this trading firm. Honestly, it feels like the worst of the worst, especially with the abundance of seemingly fake positive reviews out there.

  While I could go on and on with reasons to avoid this firm, many have already been shared. For instance, it took me a lengthy 15 days to finally get my “funded account,” after passing both the 1×3 and 1×1 stages without any issues. Everything seemed fine during the checks, but the wait was excruciating. Just today, I submitted a payment request for $900, only to have it denied right away due to HFT. The claim is completely unfounded—I have not broken any of their absurd rules!

  In my experience, any proprietary trading firm out there is a step up from this charade. Seriously, save yourself the hassle and STAY AWAY! I’ll be sharing screenshots of my experience wherever I can get the word out.

• 

  Ceasar Homenick

  1 year ago

  I recently received an email from risk@quanttekel.com informing me that my accounts had been lost due to activity detected from a US IP address. I made it clear that I don’t live in the USA and that I have no ties to the country whatsoever. My city’s IP address is also listed in their system. To back this up, I provided proof of my residence, demonstrating I do not reside in the USA. Despite this, they went ahead and deleted my account balance of $50,000, claiming that “it seems” their system identified an IP connecting from a restricted country, which breached their policies.

  I raised the question of how I can comply with such rules when there could be instances of US IP addresses invading or a third-party US server service that I don’t control. I found it troubling that “QUANT TEKEL Pty Ltd does not offer services, Metaquotes, or MT5 services for residents of certain jurisdictions, including Canada, Crimea, Cuba, Cyprus, India, Iran, Malaysia, North Korea, Sudan, Syria, and the United States.” Even if I can prove I don’t live in those restricted areas, is it justified to delete an account based merely on an IP address? I also argued that it feels incredibly unfair to wipe out a $50,000 account after nearly ten months of hard work for such a reason. Unfortunately, my inquiries went unanswered.

  All things considered, I find this prop firm to be untrustworthy, making arbitrary decisions that raise concerns about its long-term sustainability.

• 

  Erik Senger

  1 year ago

  I had a fantastic experience with Quanttekel! The support I received from Maddigiri J was truly exceptional. Maddigiri demonstrated remarkable knowledge, and her patience really helped make the entire process easy and hassle-free. Their guidance really had a positive impact, and I’m thrilled with the results. I wholeheartedly recommend Quanttekel to anyone in search of dependable service.

  Thanks for the amazing support!

• 

  Holden Jenkins

  1 year ago

  The process was incredibly quick and straightforward. I really appreciate it, Alexa. Thank you!

• 

  Christine Smith

  1 year ago

  This is a solid proprietary trading firm. I did run into an issue with my funded account initially; they had denied my account and suggested that I was employing high-frequency trading strategies. However, after a thorough review, they reversed their decision and reinstated my account, which was the right move on their part. Because of this experience, I’ve gained a greater sense of confidence in the firm moving forward.

• 

  Alvis Strosin

  1 year ago

  I had a wonderful experience with this firm, and their support team is truly commendable. I reached out to VIRAL regarding my free account, and to my surprise, he responded in no time at all—under five minutes, even on a Sunday! I want to give a huge shout-out to VIRAL for his quick assistance and to ALEXA as well, who provided outstanding help throughout the process.

• 

  Santina Corkery

  1 year ago

  I have a funded MT5 account with AscendX, which has recently rebranded to Quant Tekel. Earlier in 2024, they transitioned to a new MT5 broker, and since then, customers have been left waiting for account migrations. As of June, when the new broker became active, I’m still in limbo regarding my account transfer.

  I’ve submitted over seven support tickets and countless emails and Discord messages, yet I keep hearing the same story: it’s in the hands of the risk department. Meanwhile, I’ve noticed other traders receiving their accounts while I’ve been waiting for six months. I have a funded account of $200,000, which peaked at $216,000 before the pause on everyone’s accounts.

  Assuming they eventually complete my account migration, I plan to revise this review for the better. However, at this moment, I’m quite disappointed by the treatment I’ve received, especially as a long-term trader who has complied with all the rules and patiently waited. It shouldn’t take this long for a simple account migration!

  I was also promised compensation of 0.5% weekly on my profits during this waiting period, so I’m eager to see if they will stand by that commitment.

  UPDATE: I’m still awaiting news. I’ve followed up multiple times and have only been informed by one of their moderators that my request is still with the compliance team. I will keep everyone posted once my account is migrated.

• 

  Dane Hamill

  1 year ago

  I’ve been keeping an eye on this proprietary trading firm since its inception, and my experience has certainly been a rollercoaster ride. Initially, I thought they were really making strides after their rebranding to QT, but it soon became apparent that there are still major reliability issues.

  One of the primary concerns is the sheer number of rules they impose, which are often vague and scattered across various platforms. Some regulations are mentioned on Discord, others in their FAQ, and surprisingly, you might find one tucked away in their email signature! With so many restrictions like the 15-second and 2-minute rules, it feels almost impossible to find success. It’s as if they’re setting you up for failure instead of guiding you on your trading journey.

  I had an experience where I thought I might have violated the 15-second rule, so I reached out to their support for clarity. Unfortunately, they couldn’t provide any solid answers at that time. If I had managed to complete both challenges successfully, only to be informed about an issue during the payout phase, it raises the question: why should I invest so much time and effort only to face denial at the very end?

  Also, be wary of their advertised “massive discounts.” They may sound appealing, but the evaluations are still priced rather high. Even with a discount, you might end up paying as much as you would with other, more reputable firms, especially when those firms offer their own 20% off promotions.

  I recently encountered a security issue while traveling in Asia for several months. Although I always use a VPN when working from cafes, there was one instance where I accidentally connected to a U.S. IP address, leading to a breach of all my accounts. While I get that U.S. residents can’t trade with this firm, their FAQ doesn’t mention that even a mistaken U.S. IP could create problems. This lack of clear communication is quite troubling.

  Ultimately, I’d suggest going with FTMO or other more reliable proprietary firms. They provide a better overall experience, and you really don’t need to look anywhere else if you’re serious about trading.

  In response to QT: you did respond on Discord after dispatching mass emails and causing multiple account breaches. But still, no proof has been provided. Your “risk team” remains unresponsive.

• 

  Mariano Wisoky

  1 year ago

  I am set to receive my payout in just two days, but I was surprised to get an email from QT claiming I violated their rules regarding US IP address usage. This was frustrating to hear since I’m located in Asia and haven’t even used a VPN. It feels rather coincidental that this issue came up right before my payout.

Cancel reply

12345