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I really appreciate this proprietary trading firm. The spreads are great, and there’s a vast selection of instruments available. But what stands out most is the top-notch customer support. A special shoutout to Mystic and Rolls, who really made everything a breeze for me. Without a doubt, I’ll be recommending this firm to others!
I’ve been trading with Quant Tekel, formerly known as Ascendx Capital, for quite some time now, thanks to a recommendation from a trader I trust. I have to say, their service and platform really impressed me. The other day, I made a blunder by using a VPN that connected me to the USA, which is against their policies. They promptly suspended my account due to this infraction. However, after discussing the situation with their team, they chose to reinstate my account. Their customer service team was quick to respond and very professional, demonstrating their commitment to customer satisfaction while still adhering to the regulations required of a broker. I’ve worked with other proprietary trading firms in the past, but I must admit, the spreads at Quant Tekel are noticeably tighter than those at the competition. This really enhances my trading experience. I’m glad they reinstated me; finding a reliable prop firm is quite a task. I can confidently recommend them!
I really appreciate the swift assistance from Andrew and Maddigiri; they got my account set up in just a matter of minutes. Huge thanks to you both! The new plan seems promising, and I’ve noticed that the spreads have improved too. Keep up the great work, Quant Tekel!
I didn’t get my account credentials right after I purchased my account, which was a bit frustrating. However, I must say that Mystic and Rolls came through for me. They were very helpful and quickly set up my account, providing me with the necessary credentials. I’m grateful for their support!
Absolutely fantastic! I’m really enjoying my experience with this proprietary trading firm. It’s been a game changer for me.
I’ve noticed some significant improvements in just the last few days. The spreads are definitely better, and they’ve launched a new advanced plan that looks promising. On top of that, the customer support is impressively quick, providing thorough responses to my queries. I especially want to extend my thanks to customer support agent Maddigiri J for their exceptional assistance.
I had a fantastic experience with this firm, and I have to say, their customer service is top-notch! The staff were friendly and helpful, making me feel valued as a client. Overall, it was just a great interaction where I felt supported every step of the way.
I encountered a problem while trying to purchase my account, so I used the help section on the website to send a message. To my surprise, within mere minutes, the team responded and guided me through the entire process effortlessly. I have to commend Raymond, Alexa, and Xavier for their expertise and approachability—they truly provide some of the finest customer support I’ve experienced, especially considering it was a Sunday at 10 PM (UK time)! This really demonstrates how dedicated the team is to assisting their customers!
I reached out to the support team, specifically a representative named Viral, with a question about news trading. To my pleasant surprise, I received a straightforward answer in less than ten minutes!
Xavier truly stands out as the best in this firm, and alongside Ray and Alexa, they provide exceptional support. The teamwork and dedication from these individuals really make a difference. It’s refreshing to see such commitment to helping traders succeed.
I received assistance from both Asta and Rick, and I must say, their support was impressive. They responded quickly and were incredibly friendly. Definitely a five-star service!
Caution is advised when considering this proprietary trading firm, as my experiences suggest serious issues with payouts. It’s been seven weeks since I requested my payment, and despite sending what feels like dozens of emails, the only reply I’ve received is that “your complaint is taken very seriously and will be forwarded to the relevant department.”
Frankly, that’s not good enough. This company appears deeply problematic, and I would strongly recommend steering clear of this prop firm.
The prolonged wait for my payout has left me feeling frustrated and disheartened, and I can’t help but wonder how much longer this business can operate under such conditions.
It’s disheartening for me to write this review, especially since I once believed this proprietary trading firm had great potential—I even awarded them a five-star rating previously. After successfully completing three payouts on my accounts and undergoing a risk interview where I received positive feedback on my trading, I was taken aback when I learned they decided to “part ways” with me.
To make matters worse, before they had even reset my accounts, I received a rather abrupt email from the risk department stating that all of my accounts would be closed. There was no explanation given, no rule violations cited—simply a decision made because, according to their terms and conditions, they have the right to do so.
I’m genuinely disappointed as my experience with them had been positive until this abrupt turn of events. To add insult to injury, they refused to provide a refund on my accounts as a gesture of goodwill.
This firm really stands out when it comes to reliability and trustworthiness. I’ve had the chance to experience their timely payouts firsthand, and they’ve consistently delivered on their promises. What also impresses me is their professionalism and the transparency they maintain in their transactions. It definitely contributes to their reputation as a solid organization in the industry.
I received fantastic support from a person on Discord who went by the name of Bluezedda. They helped me tackle my issues promptly and effortlessly, making the whole process much smoother for me.
The support from Yoo Quant Tekel is simply outstanding! They respond quickly and efficiently handle any issues that arise. Asta was my go-to person, and she resolved my concerns in a flash. Quant Tekel truly is global in its reach!
I reached out to customer support to get all the rules, and Maddigiri J was really helpful in providing the full details about this proprietary trading firm. So far, my experience has been quite positive. I’ll be sure to update my review if anything changes.
I reached out to customer support regarding an all-day news event after receiving an email about it. Maddigiri J provided a clear and accurate explanation, which I appreciated. Thank you for that! I’m eager to receive my payout soon, and I’m also grateful that you’ve made it possible for traders to view their payouts directly on the dashboard now.
Account #10074518
I was suddenly labeled as a violation without any clear explanation.
When I asked for evidence regarding this violation, I was met with silence. The basis for the violation was vague at best, and it felt as if I was penalized out of nowhere.
Despite reaching out, my email inquiries have gone unanswered.
Later on, I was informed that my disqualification stemmed from using an EA. This leaves me puzzled, considering I had explicitly asked beforehand if using EA for settlements was allowed, to which they replied, “OK.”
It’s quite bewildering to find myself disqualified after receiving prior permission. Honestly, I’ve come to believe this is the worst firm I’ve ever dealt with.
This is truly the best prop firm around, with no payout delays whatsoever! It’s definitely a firm that puts people first. The support from Mystic is exceptional—always there when you need help and incredibly reliable. I can’t recommend them enough! ❤️💯
Quant Tekel stands out as an excellent proprietary trading firm, offering impressive trading conditions. The support provided is commendable; I had a great experience with Viral, who was incredibly helpful and made it easy to get my questions answered. Overall, it’s a solid choice for anyone looking for a reliable trading environment. 💚
I’m updating my earlier review regarding my account breach related to coordinated trading, which I learned about through an email notification. Initially, I reached out to the risk team but wasn’t met with much response, and honestly, it left me pretty frustrated, contributing to my prior review. However, I’ve since been in contact with the CEO of Quant Tekel, who is genuinely a great guy. He kindly took the time to have my case reassessed, and I’m pleased to say that my account has now been reactivated. So, a heartfelt thank you, and I give a solid five stars for the turnaround!
Quant Tekel stands out as the most impressive proprietary trading firm I’ve encountered! The support team is exceptional, and Mystic has been especially supportive during my entire experience. What truly differentiates them are the fantastic promotions and engaging live events they offer. I had the great opportunity to meet the Quant Tekel team at their summer 2024 event held in Canary Wharf, London, which turned out to be a wonderful experience. They consistently exceed expectations, notably with their challenge promotions. I wholeheartedly recommend Quant Tekel to anyone in search of a trustworthy and professional prop firm.
I had several questions about both the Legacy and Advanced accounts, and Maddigiri J was incredibly helpful in clarifying everything for me – I really appreciate it! The new plan seems quite promising since I’m not a fan of the 2-minute timeframe.
I had a bit of a hassle locating the email they sent me since it ended up in my junk folder, which is really overflowing. Eventually, I managed to contact support and was lucky enough to get in touch with Amara from the Saber and Falcon support team. She resolved my issue within a matter of hours by promptly resending the email.
Rick and Viral have been incredibly helpful with my inquiries. They responded to me quickly, addressing all my concerns in just a matter of minutes!
I was able to clarify the rules related to the two-stage standard evaluation, and I found it quite refreshing. One of the standout points is that the two-minute rule isn’t enforced during the evaluation process, which really opens up opportunities for scalping trades. Additionally, the 3% risk exposure or loss per trade is only applicable once you reach the funded stage, not during the evaluation—which was communicated very clearly. I appreciate the quick responses and the clear explanations provided.
Initially, I had some reservations about the company during the server transition. This was my very first funded account with the previous prop firm, and I had a positive balance that I didn’t want jeopardized. However, I chose to wait it out and see how things unfolded. When I reached out to the team, they were incredibly responsive. As soon as I notified them of the issues, they acted swiftly to address my concerns and offered sincere apologies, acknowledging the high volume of inquiries they were handling at the time.
A special shoutout to Amara, the Saber team, and Falcon! Your support made a significant difference during this process. QT has truly emerged as one of the top prop firms in the industry, and I genuinely hope they continue to uphold this standard of excellence.
I had an outstanding experience with the customer service team. From the very first contact, they displayed remarkable attentiveness and responsiveness. They genuinely listened to my concerns, making the interaction enjoyable and leaving me feeling appreciated as a customer. Ultimately, I was thoroughly impressed by the professionalism exhibited by both Lax and Alexa.
I’m currently funded with a total of $200,000 through this firm, and I recently received my first payout. The process went smoothly, and the payment arrived quickly. Customer support has been very responsive, addressing tickets promptly and engaging actively in the Discord community. However, I have noticed some rules regarding funded accounts on their classic plans that I wish were different—specifically, the requirement to achieve a 0.5% profit within 14 days on at least two days. This can be somewhat tricky for swing traders like myself. Sometimes, I might not even initiate a new trade within that two-week window, which means I have to break a single trade into two separate transactions to meet the criteria on different days. While it’s manageable, it can be a bit cumbersome for me. Overall, I am quite satisfied with my experience at this firm.
A big shoutout to Asta, who really took care of my issues promptly. I appreciated getting the answers I was looking for, and everything was sorted out in no time. This is truly a great firm as well!
Viral QT operates with impressive speed and professionalism. Their efficiency truly stands out, making the entire process seamless for traders. The team is quick to respond to inquiries, ensuring that support is readily available when needed. Overall, you can count on them to deliver a top-notch trading experience.
Well communicated, but there are also some lax aspects. Overall, the information was clear and easy to understand. However, there were moments where a bit more precision would have improved the experience. In summary, the communication style is effective, yet there’s room for improvement in attention to detail.
I’ve finally reached the funded stage! The process through phases one and two went incredibly smoothly. I did have some concerns about the following steps, but Maddigiri J was fantastic—he explained everything in just a few minutes. I can’t wait to get my hands on the funds and move on to the payout stage!
I purchased an account with Quanttekel and encountered some issues regarding my credentials. So, I hopped onto their Discord and explained the situation. I was met by a representative named “Mystic/Rolls,” who advised me to send him a direct message. Within just an hour, my credentials were sorted out, and I was ready to start trading. Although I’m still relatively new to this firm, my experience thus far has been positive, especially regarding their support and trading conditions. A big thank you to Mystic/Rolls for their assistance!
I had a bit of trouble with my pending orders not closing out properly, but thankfully, I reached out to customer support and they helped me resolve it pretty quickly. A big shoutout to Maddigiri J for their prompt assistance. I also faced some issues with the spreads, but it appears everything is working smoothly now.
I recently had an experience with Tradezella, which surprisingly utilized a U.S. IP address. I ran into a similar issue with Alpha Capital Group too.
Right after that, I found myself banned from QT. It was frustrating at first; however, after multiple discussions with various admins and a lot of back-and-forth, I was able to clarify that I hadn’t done anything wrong. Thankfully, they reinstated my account just yesterday after a five-day wait.
I genuinely appreciate this resolution, and it was the right call on their part.
As for fellow traders, I’d advise against using any software that has access to your IP addresses.
Thanks, Victor!
I’ve been a dedicated customer since Ascendx first opened its doors. However, after they transitioned to QT, I found myself waiting a frustrating six weeks for my new login information. I reached out to request a refund, but my inquiries went unanswered for quite some time. Eventually, when I did hear back, they claimed they couldn’t locate my payment. Ultimately, I didn’t want to keep my account, but I felt compelled to accept it regardless. The overall customer service leaves much to be desired. QT has the potential to be fantastic, but that begins with their leadership, which can be unprofessional now and then. Probably the most aggravating aspect for any customer is being left without communication. Despite everything, I genuinely wish them all the best, but I’ve decided to move on.
I’d like to take a moment to shout out the support team. My login issue with the dashboard was handled really well. A special thanks goes to Raymond, Alexa, and Xavier for providing me with such exceptional service. They truly deserve a five-star rating!
I really appreciate the support from the team. A big thanks to Fury for the quick assistance and rapid responses; they helped me resolve my issues promptly.
In the early hours, I found myself awake and made a quick trip to the bathroom. While I was up, I thought it best to check my email regarding the account migration, but I found myself in the dark—no update in sight. I decided to reach out through chat, and I was fortunate that Mr. Fury was available to assist me. He allowed me to send a direct message and reassured me that everything would be sorted out shortly after I signed the contract, which I received just a day ahead of the migration date, as promised. However, I initially couldn’t locate it in my inbox or junk mail, so I took the time to search for it specifically. Thankfully, that effort paid off! Now, I can finally rest easy and wake up with a positive attitude. Thank you, Fury! 💚
The trading conditions at QuantTekel are satisfactory, but I regret to say I can’t recommend this firm. I recently requested a payout and encountered a frustrating situation. They provided a rather flimsy excuse for refusing to process my payment. I was told I would need to endure another payout cycle, which involves making two extra trading days with a 0.5% profit once again. Their reasoning? “We’re currently busy updating the payout date on the dashboard, so you’ll have to redo the entire payout cycle, along with the trading day requirements.” It’s frankly absurd!
I’m really disappointed to share my experience. I’ve been with this firm for two years—back when they changed their name—and it feels like every time I ask for a payout, there’s some sort of update or a cycle reset happening. Suddenly, it’s not even my payout date anymore, and I find myself waiting for the next cycle. Then, they come back and say I’ve violated some rules. Honestly, I’ve spent two years trading with them for nothing in return. If you can, trade your own capital; you’ll have more freedom to access your money whenever you want.
And on another note, they mention this payout cycle reset, yet I still see others receiving payouts. It makes me wonder if it’s just because they’re popular on Instagram.
After a bit of waiting, I hopped on Discord to sort out my credentials. I was pleasantly surprised when Viral and Rick responded quickly and efficiently. In just a matter of minutes, they managed to get everything sorted out for me. Their help was truly commendable!
I would like to take a moment to articulate the reasons behind my one-star review, primarily due to this company’s ongoing difficulty in providing clear explanations. Recently, I decided to reach out to their staff on Discord after taking an extended break from trading. Since my hiatus, the firm has rebranded from AscendX to Quanttekel.
My inquiry specifically involved retrieving some of my prior challenges, which had been on hold for about five months, including a $200,000, $50,000, and $10,000 challenge from when they operated as AscendX. A staff member assured me they would assist in resolving this issue and even encouraged me to give them a five-star rating. However, after waiting about four hours for an update, I discovered that I had been kicked out of the server and banned. At no point did I express any disrespect or complaints regarding my situation; I was merely told the issue would be addressed shortly.
I have evidence, including screenshots, but my main concern is understanding the reason behind my ban and whether I can expect to regain access to my accounts. Thank you for taking the time to consider my situation.
This trading firm is truly disappointing. The servers are consistently unreliable, often going down at crucial moments, and trades often close prematurely. It feels like a scam, and I’m appalled that I recommended this to colleagues; it nearly damaged my reputation. I absolutely refuse to use them ever again!
Be cautious if you’re considering this firm.
I had a bit of a problem with my account credentials not coming through, but thankfully, Viral came to the rescue! After reaching out to the moderators in the Discord channel, Viral suggested I send him a direct message. He took care of everything in no time. Huge thanks to him for sorting it out so quickly! 🙏
I’ve been trading with Quant Tekel (previously known as Ascendx) for quite a while now, and I’ve received approximately $4,200 — a significant sum for me, indeed. One thing I appreciate about Quant Tekel is their transparency regarding rules; as long as you adhere to them, payment is guaranteed. Their customer support has consistently been helpful, too. In fact, I’ve never waited more than an hour or two to get a response to a ticket. Just today, I encountered an issue with my DXtrade credentials, and Rick was quick to help me resolve it. I genuinely hope that Quant Tekel continues on this path of growth and maintains their excellent service.
I had a quick and positive experience with the support team, particularly with Lax and Rick. They were prompt in their responses and extremely helpful throughout the process. Their assistance really made a difference for me.
Tanya Adams
The support from this firm is truly impressive. I’ve had a fantastic experience overall, but the standout has definitely been their customer service. Today, I had a few questions, and I was really pleased with how quickly ASTA responded—they provided clear and helpful answers. Thank you for that! Keep up the excellent work!