About Alpha Capital Group
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Customer Reviews (7551)
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1 year ago
Dock Bartoletti
This firm is impressive and dependable. You can really count on them. Their services provide a sense of reliability that is hard to find. Overall, they’re a solid choice if you’re looking for a trustworthy trading partner.
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1 year ago
Jerad Weber
This trading firm is quite impressive. They offer quick payouts, which is definitely a plus, and the spreads are competitive. Overall, it’s been a solid experience working with them.
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1 year ago
Antone McGlynn
This company truly stands out in the industry. There are no hidden rules, which is a breath of fresh air. The platform is user-friendly and straightforward, making navigation a breeze. As long as you adhere to the guidelines, payouts are consistently reliable. Without a doubt, it’s one of the top proprietary trading firms available today.
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1 year ago
Ignatius Klocko
I had a fantastic experience with this firm. The customer support team is outstanding, always ready to assist. I feel very confident in their reliability and trustworthiness.
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1 year ago
Woodrow Streich
ACG consistently follows through on its commitments. I’ve been with them for several months, and not once have I encountered any issues. I highly recommend their services.
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1 year ago
Jamison Moore
I recently obtained a $100,000 account with ACG, and my experience has been quite positive. Everything is running smoothly, and I’ve found the support and community to be both welcoming and helpful.
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1 year ago
Camren Stamm
The spreads are quite impressive, and the pricing is really reasonable.
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1 year ago
Betty Walter
I experienced some trouble logging into my funded account, but thanks to Lukasz’s support, the issue was resolved swiftly. Overall, I really can’t find any faults with them as a proprietary trading firm.
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1 year ago
Elinor Sanford
ACG has been the easiest proprietary trading firm I’ve encountered. The depth of their financial industry knowledge and experience is truly invaluable. Everything runs smoothly, with clear rules and excellent trading conditions that make it a pleasure to trade with them.
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1 year ago
Llewellyn Hermann
I’ve had a great experience with ACG up to this point. The trading conditions have been excellent—no complaints at all. Nathan has been incredibly responsive to my inquiries, which has been fantastic. I really can’t recommend ACG highly enough. Here’s hoping for many more payouts in the future!
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1 year ago
Verdie Price
The trading platform is truly impressive. I’ve never encountered payouts this high before—they’re simply the best. It really stands out as top-notch in the industry.
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1 year ago
Kylee Turner
Alpha Capital stands out as my top choice among proprietary trading firms. I’m really impressed by their zero-dollar commission structure, which is a huge plus. Additionally, the support team consistently provides excellent and friendly assistance.
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1 year ago
Sierra Fisher
This proprietary trading firm is quite impressive! I’ve had a positive experience overall. The support team is responsive, and they really know their stuff. It’s great to find a place where you can trade without the usual hassles. I’ve put in my fair share of hours, and I feel like I’ve learned a lot. The tools and resources they provide are top-notch, making it easier to navigate the trading landscape. All in all, I’d definitely recommend giving this firm a shot if you’re looking to dive into trading.
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1 year ago
Juanita Bogisich
I encountered a problem with my login details, which was entirely my fault. However, I was pleasantly surprised when their support team went out of their way to assist me in resolving the issue. I’m excited to continue working with this team!
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1 year ago
Lane Herzog
Diego truly stood out as an exceptional professional. His knowledge and expertise made a significant impact. I found his approach to be not just effective, but also engaging. It’s rare to encounter someone with such a deep understanding of the nuances within trading. Overall, working with Diego has been a remarkable experience.
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1 year ago
Delphine Halvorson
The trading platform is quite impressive, featuring a user-friendly dashboard that’s easy to navigate. I appreciate the low spreads and the fact that there was no slippage during news events. Overall, I really like this proprietary trading firm and am eager to remain engaged with their community.
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1 year ago
Alvah Leannon
I am thoroughly disillusioned with Alpha. After successfully completing both phases, I moved on to the verification and KYC process. However, they claimed there was a breach due to third-party involvement, which I believe is a complete fabrication. When I requested evidence to support their claim, they failed to provide anything. This has left me extremely frustrated, especially when I was ready to secure a live account.
Honestly, Alpha feels like a waste of both time and resources. It’s simply astonishing that they make such accusations without any substantial proof. My identification details and the accompanying photo should have easily passed muster with their verification system. Instead of offering reasonable explanations, they resort to flimsy excuses and misguided accusations.
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1 year ago
Willie Kautzer
The ph1 and ph2 challenges went really well—clean and smooth all the way through. Today, I received my funded account after reaching out to Umar from the support team. I genuinely hope to build a long-term partnership with ACG!
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1 year ago
Genevieve Abbott
The firm’s rules seem to change regularly, often in a vague and unprofessional way. Recently, my second payout was declined. The first rejection made some sense, as it was due to not meeting the five-day trading requirement, though it was poorly communicated and I let it slide. However, this time it’s different. They rejected my payout because I closed a swing trade prior to the news announcement. This trade was open for about five hours, and Alpha had previously indicated that trades opened for over one hour could be closed even during news events. Not only was my payout denied, but they also deducted my profit, and I still haven’t received the remaining amount owed. Now, I’m stuck waiting two weeks without being able to use my account. The financial loss is frustrating, but what’s even worse is the erosion of trust and the lingering doubts about whether I’ll actually be compensated for the effort I put in.
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1 year ago
Vivienne Friesen
I must say, I’m really impressed by how quick and friendly the support team is, especially Karen.
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1 year ago
Lupe Langosh
I’ve experienced great and speedy support from this firm. Whenever I had questions or needed assistance, their team was quick to respond and help out. It’s really impressive how efficient they are. I felt like I could rely on them whenever I needed something. Overall, exceptional service!
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1 year ago
Elmira Crona
I cannot recommend this firm enough! Their customer service is excellent, responding quickly and effectively to any queries. The platform itself is both easy to navigate and boasts advanced features that enhance the trading experience. Plus, the immediate profit share payouts are a fantastic benefit. Overall, it’s a top choice for traders looking for a reliable firm!
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1 year ago
Ross Stamm
I had high hopes that ACG would serve as a viable alternative to firms like 5ers and FTMO, but my experience turned out to be quite disappointing. On March 21, 2024, my funded $100,000 account suffered a breach due to a significant error in ACG’s daily drawdown system. Curiously, my account was actually in profit on that day, which made the situation feel even more bizarre. To my dismay, all of my open trades were closed automatically. I was positioned in several lucrative trades at the time, so the frustration was palpable. After ACG restored my account, I found myself unable to re-enter those lost trades, as the market never returned to the levels I needed. I’ve encountered similar issues with other firms before, and they took responsibility for their mistakes, but ACG chose not to do so.
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1 year ago
Lamont Crooks
I had a positive experience so far, as Smith responded to my messages promptly.
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1 year ago
Melvina Johnston
Jonathan responded to my question swiftly and with clarity.
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1 year ago
Cory Dickinson
After requesting a withdrawal for profit sharing, I found myself waiting for two long weeks. Typically, their processing time is about two business days. By the 15th day, after multiple emails, they denied my profit payment, stating they would not accept my current trading style and subsequently closed my account. What’s perplexing is that I’ve been trading with the same strategies for months. Yet, when my withdrawal amount increased just a bit, they labeled my strategy as banned.
I reached out to inquire about this treatment and the reason behind my account’s closure, but received no response. If I had indeed made an error, I would have wanted the opportunity to learn from it, but they’ve not provided any clarification. Even if my strategy posed risks for them, they could have issued a warning after my payment was requested, changed the rules for me specifically, or opted to close my account. Any of those scenarios would have been more acceptable than the way this was handled, which feels incredibly unjust. Does this company really change the rules based on individual circumstances when things don’t go their way? Can they simply deny payments at will?
I urge potential clients to take these issues into account before proceeding. My exchanges with customer service are ongoing, but the responses are consistently delayed. It’s been two weeks since the process began, and I’m becoming increasingly frustrated. While there’s a chance we could resolve this, it’s essential for others to be informed about what has transpired. I’ve also attempted to reach out via Twitter and Discord without success. They promise turnaround times of 12 to 48 hours for emails, but in reality, it often takes at least twice as long to hear back.
In response to their communication, I reiterated that my strategy and operations had not changed. I asked them to provide proof of any discrepancies. I wouldn’t persist if I weren’t confident in my position. I’m exhausted from this situation. If my account hadn’t been closed, I could demonstrate the consistency in my transaction history. It’s also clear that their email response times exceed what they claim. Rather than casting blame on me, it might be time for them to reflect on their own practices.
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1 year ago
Alice Lemke
I had a fantastic experience with the chat support team, particularly with Umar. His responses were prompt and he provided the assistance I needed efficiently. It’s not every day you encounter such professionalism in chat support, and Umar definitely stood out.
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1 year ago
Wilbert Bernier
The trading conditions at this firm were really impressive. After trading here for a solid month, I can honestly say I have nothing but positive things to share. In fact, the trading environment rivaled that of well-known names like FTMO and IC Markets, which is saying something. I highly recommend giving them a try!
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1 year ago
Kamryn Gulgowski
They turned down my KYC application, insisting there was some involvement from a third party, which is just ridiculous. I completed my KYC properly, and their software initially accepted it. However, just two days later, I received an email stating it was refused. I even linked my Rise account, which has already passed KYC. I’ve never used a VPN, nor have I traded from different IP addresses. I even offered to participate in a real interview with a camera, but they don’t seem interested in that.
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1 year ago
Leila Mosciski
I passed phase two on January 18, but I never actually received my funded account. When I inquired about it on Discord, I got banned for asking questions. It’s frustrating because I’ve invested a significant amount of money into these accounts only to face rejection for a funded account after finally succeeding.
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1 year ago
Loma Keeling
As a first-time user of a proprietary trading firm, I must say, these folks truly stand out as top-tier in the industry. They operate with full transparency—no hidden rules to navigate, which is refreshing. Plus, their support is available around the clock, ensuring help is just a message away. Another highlight is that they own their broker, consistently providing fantastic discount codes. I’ve made three payout requests so far, and each one was processed flawlessly—no hassles whatsoever. I’m so impressed that I’ve already signed up for another challenge with them. It feels great to be trading with such a reputable firm.
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1 year ago
Jose Waters
In regard to Mr. Evan, I must say that the support provided is outstanding. It’s truly impressive. I absolutely love it. Definitely a five-star experience!
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1 year ago
Therese Haag
The service is impressively quick and quite effective. I really appreciate the assistance offered here.
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1 year ago
Kristina McClure
I received assistance from the support team in gaining access to my new account. Nyyaz and Lukasz were particularly helpful during this process.
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1 year ago
Germaine Heller
Diogo has been incredibly helpful and responsive. However, I do have one request: please address the issues with the dashboard for Ctrader accounts. I ended up breaching an account without even realizing it, as it didn’t show up on the dashboard, and I never received an email notification.
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1 year ago
Gage Armstrong
Pradeep was incredibly supportive throughout my experience. His assistance made a significant difference, and I truly appreciated his guidance. It’s rare to find someone so willing to help, and it really stood out to me. Overall, he was a key factor in enhancing my journey here.
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1 year ago
Felix Yundt
There are some concerning hidden rules at this firm that I’m not too fond of. For instance, they mention a maximum lot size of 40 in a lengthy 10-page contract, but this detail wasn’t disclosed when I purchased the account. As a result, I ended up losing a payout of $4,200 and the account itself because of this issue. It’s frustrating, to say the least.
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1 year ago
Christine O'Hara
I had a positive experience with the service, particularly during my conversation with Smith. It was informative and friendly, which made the interaction enjoyable. Overall, I felt supported and valued as a client.
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1 year ago
Nella Sauer
ACG stands out as one of the leading proprietary trading firms in the field. Their team consistently demonstrates a high level of engagement and is always eager to offer support. Everything operates smoothly without any complications or hidden rules to worry about. They truly are at the top of their game!
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1 year ago
Ima Bauch
I had a frustrating experience with this proprietary trading firm. I was actively involved in their evaluation process and had made it to phase two, feeling hopeful that this was a reputable company. However, I received an email stating that I had violated their rules because I was trading in a group. This is absolutely incorrect; I conduct all my trades from my home. It seems absurd to me, and I can’t shake the feeling that I’ve fallen victim to a scam. If this firm is legitimate, they should provide clear evidence to justify this ban. Otherwise, I demand the return of my account or a full refund of my money!
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1 year ago
Abbigail Roberts
I’ve had a really positive experience with Smith and their customer service. They’re friendly and genuinely helpful, which makes a big difference. Whenever I’ve had questions, they’ve been quick to respond and come up with solutions that actually work. It’s clear they care about their clients, and that level of support is hard to find these days. Overall, I’d say my interactions have been consistently pleasant and efficient.
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1 year ago
Donny Mueller
Pradeep was really helpful in identifying the issue I was facing, but it’s quite frustrating that they weren’t able to resolve it completely. Now, I find myself having to email just to reactivate my account! It’s a bit of a hassle.
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1 year ago
Rocky Ankunding
I had a fantastic experience with this proprietary trading firm. Honestly, it’s one of the best in the business. The support provided by Umar was exceptional; he truly went above and beyond to assist me.
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1 year ago
Mallory Bernhard
The team at ACG truly stands out when it comes to addressing issues and providing assistance. You’ll receive a level of customer service here that’s hard to find at other firms. They really prioritize helping their clients, making the whole experience much smoother.
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1 year ago
Elian Waters
UPDATE as of June 18 – As of now, nothing has been resolved. They have not provided any evidence for their claims, and I’ve been locked out of the dashboard. Furthermore, my access to support email has been revoked. They even admitted to mistakenly banning some accounts, yet mine remains blocked due to unfounded accusations. I demand either the reinstatement of my account so I can continue trading or a refund for the costly challenges I purchased.
I recently received a message stating I had breached a rule by engaging in group trades. This is a blatant lie and feels like a scam from this unscrupulous firm. My trading activities are focused on EURUSD and US30, and I follow ICT strategies, particularly during the New York opening—a common practice among countless traders like myself.
I’ve reached out to their support via email, but I’ve been met with silence. I also attempted to contact Alexander through WhatsApp, but he ignored my message as well. I feel it’s my duty to caution others—this company appears to be a scam, making baseless accusations, freezing accounts, and blocking withdrawals, leaving us without recourse. I strongly advise steering clear of this firm.
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1 year ago
Reggie Ziemann
I just wanted to share my experience with this trading firm because it’s been really positive. I managed to pass both the first and second phases in just four days, and now I’ve got my funded account, which feels fantastic. The support team has been exceptional throughout the process. Stefani, in particular, was incredibly helpful and made everything smoother. Overall, I’m really impressed!
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1 year ago
Ebony Mitchell
I appreciate your quick response, Lukasz! I’m looking forward to receiving my payout as well.
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1 year ago
Alexandrea Haley
I worked with an agent named Pradeep, and I have to say, his response time was impressive. He took the time to address all the potential issues I might have encountered regarding my problem. In no time, everything was resolved.
I’m really satisfied with the level of support I received! 🙂
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1 year ago
Chaim West
I really appreciated Smith’s promptness and quickness in providing the information I requested. His support made the entire process so much smoother.
Meghan Quigley
This firm genuinely delivers on payouts, as opposed to other companies that just take off with our funds. Right now, I’d say it’s likely the top proprietary trading firm available. The only drawback I see is that their funded accounts are quite pricey. But I suppose that’s necessary to ensure all traders receive their earnings. I’m thankful for the experience I’ve had with them and am looking forward to collaborating again as soon as I can secure another funded account.