About Alpha Capital Group
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More info Alpha Capital Group
Customer Reviews (9549)
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2 years ago
Meredith Dare
This company is simply outstanding! They consistently deliver on their promises regarding accounts, and any issues that arise are resolved almost immediately. I can’t recommend them highly enough! 🫶🏻🫶🏻
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2 years ago
Dalton Gerlach
This is undoubtedly one of the top firms available. Payouts are processed swiftly, and the team’s support truly deserves a solid 10 out of 10.
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2 years ago
Green Bayer
My experience with Alpha Capital Group has been quite positive overall. They’ve really helped me navigate trading, especially when it comes to managing a solid lot size. Feeling pretty confident with my trades here! 😇💪
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2 years ago
Jamar Schimmel
I would not recommend this firm at all. They monitor every single trade you make and will even shut down your account for using a money management expert. This happened to me a second time after I had profits wiped out during an ISM news release. It’s frustrating because it wasn’t even a major event like FOMC, NFP, or GDP releases—just a low-impact ISM report. It’s quite disappointing…
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2 years ago
Wilfrid Erdman
The trading firm I tried out has some solid offerings and overall, I’d say it’s a decent experience. There are definitely some strengths to highlight, with their platform being user-friendly and accessible for both beginners and experienced traders alike. The support team seems responsive, and I appreciate that they provide a variety of resources to help improve trading skills. On the downside, there could be enhancements in their educational materials, as I feel they could offer more in-depth analysis for traders looking to refine their strategies. Overall, it’s a reliable option for anyone interested in proprietary trading.
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2 years ago
Kendall Nader
Umar addressed my concerns promptly and effectively. I would definitely recommend this trading firm to others! 🙏
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2 years ago
Xavier Cremin
My recent encounter with Alpha Capital has been somewhat of a mixed experience, raising significant concerns regarding their transparency and reliability.
After I bought three challenges, I realized that the discount wasn’t applied to the last one. I reached out to their support team seeking a refund for the discount amount. Unfortunately, instead of a swift resolution, I faced considerable delays and a barrage of excuses. These issues, compounded by difficulties I encountered with a previous refund, made the whole experience increasingly frustrating.
Despite sending multiple emails and supplying all required evidence, including bank confirmations indicating that a prior refund had been reversed, Alpha Capital maintained that the refund had been processed on their side. It wasn’t until I hinted at the possibility of legal action that my case finally started to gain traction. Eventually, they admitted that the funds were held in a temporary account by the banks involved—something they claimed was initially invisible to them.
While I am thankful that the refund was finally taken care of and the discount issue was recognized, the entire situation felt excessively protracted and poorly managed. Furthermore, I was unsettled to discover that my account was terminated without any clear explanation. I wasn’t funded at the time, so the reason for the termination was really puzzling. This has made me question the platform’s reliability. Interestingly, I’ve noticed that 14% of their reviews are rated at one star, which is notably high and hints that I’m not alone in my concerns.
Though I’m relieved my refund was addressed, I’m quite dissatisfied with the way it was handled. I can’t shake the feeling that the delays in processing might have been a tactic to avoid payment, rather than genuine oversight. Looking back, I’m actually thankful my account was closed, as it spared me from potentially investing more time and money into a firm that hasn’t shown the transparency and reliability I would expect.
In summary, while Alpha Capital ultimately resolved my refund and discount concern, their overall management of the situation and the mysterious termination of my account leave a lot to be desired. If you’re considering using their platform, I strongly recommend conducting thorough research and proceeding with caution.
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2 years ago
Delfina Walker
I had a fantastic experience with this firm! Their support team is top-notch, really helpful when I had questions. Plus, the trading platforms they offer are outstanding. I managed to pass the evaluation and got my funded account in just a day—only 24 hours!
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2 years ago
Darion Grant
I managed to pass, but since the threshold was over 6%, they marked me as a failure and didn’t refund my fee. It feels like a scam, honestly. Be careful if you decide to go with them!
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2 years ago
Maya Walsh
This firm has been quite disappointing. Although I’ve successfully passed all the phases, I’m currently unable to log into my Alpha Dashboard account. It feels like a big scam to me. I reached out to the support team for assistance, but unfortunately, I haven’t received any help with the issue. I’m prepared to resolve the KYC problem, but once again, their team hasn’t been able to assist me.
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2 years ago
Amya Kerluke
It’s hard to provide a straightforward assessment without mentioning the role of luck in this process. Once you’ve progressed to the Funded stage and followed the rules, you should be eligible for a payout. However, there’s always the chance of unforeseen issues arising. In my case, I was told my KYC was rejected, which was puzzling since I had previously received funding with an approved KYC, and my payout was also processed with no issues on that front.
There was also a communication claiming that my trading activities from “multiple countries” contributed to the rejection, yet trading from various countries is generally permissible, with only a few exceptions. It seems there was a lack of coordination on their end, with inconsistent messages being conveyed regarding my account status. If you find yourself fortunate, it could potentially be a solid firm to work with. On the contrary, if luck isn’t on your side, you might experience frustrating delays, as I did, where I was left in the dark for a week. Ultimately, it feels very much like a game of chance.
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2 years ago
Favian Pouros
Ayodeji proved to be an incredibly helpful person. His responses were not only quick but also clear and to the point. I found his efficiency in assisting me to be quite impressive.
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2 years ago
Joana Stracke
ACG is a fantastic firm, offering consistent trading conditions that truly stand out. The support team is incredibly helpful and always ready to assist whenever you need it. I definitely recommend giving ACG a try. Just be sure to take the time to read the rules thoroughly before diving in.
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2 years ago
Khalil Fisher
Caution is advised when dealing with this company. I attempted to withdraw my funds on July 29, which was over a month ago now. However, ACG insisted on a rewrite of my KYC. I’ve submitted my valid documents, including my driving license, multiple times, yet they seem to have overlooked my requests repeatedly. This has been quite a frustrating experience.
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2 years ago
Sierra Ondricka
The support provided by DES is truly commendable! Their team is always ready to assist, making you feel valued and heard. Whenever I’ve faced any challenges, they’ve been quick to respond and guide me in the right direction. The level of dedication they show towards their clients is impressive. I really appreciate how they go above and beyond to ensure that I have a smooth trading experience. Overall, I’m very satisfied with the help I’ve received!
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2 years ago
Brendon Weissnat
I had an excellent experience with Ayodeji, who promptly resolved my issue. I truly appreciate the help!
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2 years ago
Abe Ziemann
ACG presents itself as a company you might want to be wary of. From my experience, which began in January 2024, they seem to prioritize profitability over their traders’ interests. I requested several payouts, only to have half denied, with the firm citing violations related to the “2-minute rule” and trading around high-impact news. However, I believe these claims were unjustified.
The real problem, however, isn’t just the denied payouts; it’s the complete lack of communication from the risk team. When they assert a rule was violated, defending yourself is nearly impossible, even if the mistake was theirs. Responses to inquiries can take weeks, if they come at all. For example, U.S. traders were left waiting in limbo for four months for DXtrade to become operational. Once it was, there were an additional three weeks of delays in payouts due to a so-called “glitch” that no one seemed willing to explain. When reaching out to support on Discord, the mods simply suggested contacting the payments team, who appeared to be unresponsive.
Moreover, accounts have experienced unexpected slippage without any prior notification. This has made it extremely difficult to achieve fair execution, whether for trades, stop losses, or take profits. A few weeks back, I made three trades on XAU in a single day with a $200k account, and my losses were staggering: I lost $1600 on one position, $1900 on another, and $3000 on the last. There were no news events to justify these losses, and even with smaller lots, the slippage remained evident. For anyone skeptical, a quick search of “slippage” on Discord will reveal numerous traders who share similar grievances about what they call “institutional execution.” But honestly, it’s more like daylight robbery—a far cry from what should be expected from a responsible firm, even worse than prior firms like MFF and TFT that faced backlash for similar practices.
I once regarded ACG as one of my top choices, but they’ve taken a turn for the worse, seemingly resorting to tactics that disadvantage their traders just to maintain profits. It’s a well-known fact that B-book firms often resort to such strategies unless they find a sustainable way to profit from A-book traders, which is no easy feat.
It seems this trend is all too familiar in the industry.
*Edit:* I’ve since been banned from the Discord for sharing my honest review.
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2 years ago
Reynold Windler
I really appreciate ACG’s quick payment methods and their responsiveness to traders’ needs. It’s clear to me that ACG is developing into one of the top proprietary trading firms in the industry, even outpacing FTMO.
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2 years ago
Janessa Kub
I passed Phase 2 on August 22, 2024, and was eagerly awaiting my funded account. However, after eight days of waiting, on August 30, 2024, I received an email from Alpha rejecting my account with a rather strange reason. They claimed that I took advantage when I traded, which feels quite unfair and suspicious. It really seems like Alpha is starting to cheat its customers. I strongly recommend steering clear of this proprietary trading firm, as getting a funded account seems nearly impossible. Even if you do manage to get funded, it appears that Alpha may not pay out the profits.
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2 years ago
Finn Kunde
I found DES to be pretty prompt in their responses, addressing my questions effectively. I really appreciate that, so thank you, DES!
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2 years ago
Roger Koch
Alpha Capital has proven to be a scam. It’s best to avoid wasting your money and energy on this firm. They take your funds without providing any clear proof and then disable your account. This inevitably leads to losing both your initial challenge fee and any potential payouts you were hoping to withdraw. If a trader violates the rules, the firm should either return the account associated with their payment or refund the challenge fee.
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2 years ago
Tobin Pollich
I just got my third payout from ACG, and I have to say, everything went smoothly—no issues whatsoever. At this point, they’re the only proprietary trading firm I’m working with.
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2 years ago
Santa Brown
DES is truly impressive. He guided me through my challenges and really helped me find solutions. Without a doubt, he’s the best in this field.
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2 years ago
Nellie Ortiz
She was really helpful to me.
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2 years ago
Bradford Mertz
I successfully passed both the 50k and 100k phase 2 evaluations, but then I received an email stating that I violated a location rule, despite having only traded from my bedroom. This is actually the second time this issue has occurred, leading me to decide against using this platform again. I really can’t recommend it to others either; I suggest looking elsewhere for trading.
I’ve tried reaching out to your support team about ten times, explaining that my VPN was active while I was trading. The confusion stemmed from my VPN making it seem like I opened my account from different countries on the 50k account. However, when I created a new account for the 100k trade, it’s evident that I only operated from a single location. Unless my issue gets resolved, this review will remain here. It’s frustrating because this misunderstanding isn’t my fault, but rather a miscommunication.
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2 years ago
Halle Gutmann
Alpha Capital boasts an impressive team that truly stands out in the trading industry. Their professionalism is apparent in every interaction. Even the support staff are fantastic, going above and beyond to assist clients. If you give them a chance, I believe you’ll find yourself quite pleased with their services. After all, clarity is essential in trading, and they really nail it.
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2 years ago
Adrianna Harris
I want to take a moment to highlight PRADEEP from the support service. His assistance was truly exceptional, as he went above and beyond to help me with my issue. Every step of the way, he provided detailed explanations on what to do next. I genuinely felt his support; it was clear that he was invested in resolving my concern. I hope the company continues to foster such dedicated individuals! Thank you so much, Pradeep! Wishing you all the best!
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2 years ago
Arden Walker
I am truly satisfied with my experience.
I received my first payout in under 48 hours, which exceeded my expectations. I’m eager for a long-term, successful partnership with Alpha Capital Group that benefits us both.
For newcomers in trading, I’d suggest this: take the time to read and fully grasp the rules before diving in. If you can adhere to these guidelines and show consistency in your trading, you’ll find that Alpha Capital is an exceptionally trustworthy partner for funding.
A big shoutout to Alpha Capital Group! Here’s to growing together!
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2 years ago
Clint Kiehn
Des really streamlined my experience at Alpha. He was direct and to the point, which I appreciated.
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2 years ago
Bernardo Zulauf
This is by far the worst funding firm I have encountered. They denied my funded account due to claims of spamming orders. While they offered me a chance to respond to my funding challenge or opt for a refund, this just left me feeling demoralized. It seems like my efforts weren’t valued, and the rules feel excessively harsh. Additionally, the customer service is quite slow to respond and their communication often lacks clarity, making it hard to understand their process.
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2 years ago
Lue Bashirian
I recently completed the challenges phase and was pleasantly surprised to receive my live funded account credentials in just 48 hours. I truly appreciate the quick support from the ACG team, especially Kyrian and Des, who were incredibly helpful throughout the process.
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2 years ago
Bridget Monahan
My experience with this proprietary trading firm has been extremely disappointing, and I strongly recommend steering clear of them. After successfully completing and passing phase 2 of the evaluation, I was shocked to find my funded account denied. For weeks, I’ve tried to resolve this issue with support, but it’s been a frustrating experience.
I was asked to redo my KYC process, even though I had completed it previously. I resent my documents while I was on a work trip in Taiwan, which added to the complications. Eventually, I received a message stating that my funded account had been denied due to a KYC verification violation. Honestly, this is ridiculous. I’ve provided clear proof that I am the only account holder and the only one using this account.
I’ve also connected with several individuals in the Discord group who are experiencing the same frustrating situation with Alpha Capital. If this issue isn’t resolved soon, I will take it further and make sure to share this information widely across various trading platforms.
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2 years ago
Dominique Halvorson
The customer service provided is truly outstanding. Dobby was instrumental in addressing all of my questions.
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2 years ago
Keara Pfannerstill
I was denied a profit of $18,000 for supposedly being a “toxic trader,” which I find hard to believe. To make matters worse, I got banned from Alpha and removed from their Discord server without any explanation. Honestly, I would advise against investing here; it’s just not a good experience.
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2 years ago
Delphine Kovacek
While my initial experience with Alpha Capital was positive, my recent interactions have left me quite disappointed. They rejected my fourth payout, labeling my trading style as “toxic,” despite the fact that I had successfully utilized this same strategy for my first three withdrawals. The timing is curious, as it seems my approach became unsuitable only after I began requesting larger sums. Accepting their decision to ban me is one thing, but receiving just 50% of my payout without any prior warning felt downright unfair.
It might also be worth highlighting some YouTube podcasts, particularly those by WordsOfRizdom, which endorse firms like Alpha Capital. After placing so much trust in them, my disillusionment has grown significantly.
Following Alpha Capital’s response, it’s clear that my “toxic” strategy only seemed problematic once it started yielding profits. To be transparent, the 50% payout I received was not a favor—it was my hard-earned money. By withholding the remaining half, you essentially took what was rightfully mine. Such practices are unlikely to serve your company well in the future.
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2 years ago
Jeremie Becker
This firm stands out as one of my top choices in the trading industry. I’ve had several payouts with them, and I must say that their customer service is exceptional. Since I began trading, their support team has been incredibly helpful, consistently responding to my inquiries promptly. Without a doubt, this is a firm I highly recommend for anyone looking to trade.
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2 years ago
Lessie Hand
I have serious concerns about this trading firm. A friend of mine has been trying to get a live account since July 12th, and he still hasn’t received any updates. They’ve completely ignored his messages and inquiries. I can’t help but wonder if it’s because he’s from South Africa, making his account seem less important to them than others. I definitely can’t recommend this proprietary trading firm to anyone—proceed with caution!
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2 years ago
Jaylon Emmerich
Alpha Capital stands out as my favorite proprietary trading firm. In fact, it’s the best one I’ve ever worked with. I’ve been trading with them for about a year now, and I haven’t encountered any issues so far. Their service has been nothing but positive in my experience.
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2 years ago
Melvina Brekke
This week, I received my first payout, and I must say, the process went quite smoothly. About three weeks ago, I had another payout that unfortunately got denied because of a lot size breach, which led to my account being closed. However, they surprisingly still sent me 25% of the profits, which I thought was fantastic. The trading conditions have been solid, and the customer service has exceeded my expectations. As long as you adhere to the guidelines, getting paid seems to be a straightforward process. Overall, I have no issues to report.
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2 years ago
Frieda Leuschke
I reached out to Jonathan, and he had the answers I was looking for almost immediately. Honestly, it was the best response I could have hoped for. Huge thanks to you, Jonathan!
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2 years ago
Adalberto Runolfsdottir
My experience with customer care has been really positive. Although I’m still working on passing my challenge, I have to mention that Alpha Capital offers an impressively responsive customer care chat. They address all of your questions, no matter what they’re about. Honestly, Des has felt like a friend throughout the process.
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2 years ago
Noemi Schoen
I recently reached out to customer support with an inquiry regarding the use of EAs at Alpha Capital Group. The response I received from the representative, DES, was impressively detailed and thoroughly addressed my concerns. I really appreciate the help!
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2 years ago
Alfonso Friesen
I had an amazing experience with ACG. Their customer service is truly top-notch, standing out as the best I’ve encountered among proprietary trading firms. If you’re searching for a great prop firm, ACG should be at the top of your list.
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2 years ago
Vincent Lubowitz
Having successfully navigated all the phases without any rule violations, I was eagerly awaiting my live account setup. Instead, I received an email notifying me that my account had been terminated, with no explanation provided. It’s worth mentioning that I didn’t hear back about my other evaluations, which didn’t go as planned, while the one I did succeed in was abruptly disconnected. This whole experience with AlphaCapital has left me utterly disappointed. I had genuinely thought they were a credible firm, but it’s becoming clear they operate more like a scam. At the very least, they owe me a refund for the money I’ve lost through this ordeal.
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2 years ago
Mose Dickinson
I submitted my second payout request on June 19th. However, on June 24th, I received an email stating that my account was flagged due to a connection with another account. I decided to reach out for a review on June 28th, and they acknowledged their mistake, apologized, and unblocked my account. They assured me that I could submit another request on the next payout date.
I refrained from trading until that new payout request date, and when I submitted my payout request again on July 2nd, I was shocked to receive another email on July 6th saying my account was still linked to another account. It feels like a joke at this point. I’m left wondering what they actually checked during their review. Why unblock my account just to have this issue arise again, especially since this was my second payout request?
I have extensive proof of my communications with them during the review process and prior. For those who are successful traders, I strongly recommend considering a reputable firm like FTMO. In my experience with Alpha, while there is potential for earning profits, be cautious. I’ve got all the evidence to back up my claims, including my account number 1517090. Anyone needing proof can feel free to reach out.
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2 years ago
Aletha Blanda
I initially had a fantastic experience with ACG, but lately, I find myself quite disappointed. At the beginning, everything seemed fine, and I received payouts regularly. However, after my fourth or fifth payout, my experience took a turn for the worse.
I currently hold three funded accounts with ACG, totaling around $12,000, and I’ve invested a considerable amount on challenges to get to this point. Recently, my accounts were flagged for alleged violations regarding CID group trading and account management, yet ACG provided no evidence to back this claim.
Their response feels generic, similar to what they post on Trustpilot:
“Your trading account (1656412) has been detected in violation of the group trading/account management rule. It appears your account shares a CID linked to other individuals, which they claim constitutes misuse of their services.
This falls under our group trading rule, where one device shouldn’t access or manage multiple individuals’ accounts, as it’s strictly prohibited. Each device has a unique ID, and there’s no way one CID could mistakenly appear across different accounts.
Please check our FAQs for more information about this rule.
Due to this finding, we’ve closed your account and will no longer provide our services to you. We wish you the best in your future endeavors.”
Despite their claim of responding to all direct messages and explaining their actions, I’ve found this to be untrue. I reached out to Alex via WhatsApp but didn’t receive a reply; while I understand he may be overwhelmed with messages, it was still disheartening. I also contacted Gerard on Discord, who promised to follow up on my case, but I’ve yet to hear back.
When I emailed them proof of my VPS access and invoices, I was met with another generic response:
“Thank you for your email. Unfortunately, our decision in this matter is final, and thus our partnership has been terminated. Kind regards.”
I can’t comprehend how this situation could have arisen. I’ve only logged into my accounts from my own devices—my laptop and mobile phone—and I use a VPS that’s solely in my name, accessible only to me. I have no connections to any other accounts.
I anticipate ACG may provide another standard CID response, but if you’re reading this, I sincerely wish to understand how my accounts were flagged. I’m not one to complain without reason, but the termination of my accounts without any proof feels incredibly unfair. I’m open to resuming a relationship with ACG in the future to rebuild my accounts, but my attempts to communicate are being ignored. Thus, I want to leave this review for the benefit of potential future traders.
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2 years ago
Daniela Kutch
The help desk operates with remarkable efficiency. I had the pleasure of engaging with a representative named Des, who was incredibly thorough. Des guided me through each necessary step, ensuring I understood everything clearly.
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2 years ago
Ali Schaden
I wouldn’t recommend buying an Alpha Capital Group account. There seems to be a significant problem with their platform. I’ve completed all the phases successfully, yet I still can’t log into the dashboard. Even though I’ve cleared each step, my Alpha Dashboard just won’t open. I really hope they can resolve this issue soon.
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2 years ago
Karli Bartoletti
Alpha Capital Group raises significant red flags as a trading firm. It appears they thrive on their traders incurring losses, which seems to suit their business model perfectly since that money ultimately ends up in their accounts. On the contrary, if you happen to generate profits through their trading accounts, you may face withdrawal issues, as I did. After successfully earning $1,434.20 from a $5,000 account, my request for payment was denied. The excuse? A supposed breach of the maximum lot size rule, which they claim is limited to 2.5 for that account size.
However, I provided them with my cTrade account history as evidence that I never exceeded this limit. They were already aware of this, yet they continued to withhold my profit, which amounted to 80% of my earnings. For reference, my name is Irfan, and my cTrade account ID is 5019111. This experience has left me questioning the integrity of their operations.
Buddy Leannon
This company is absolutely fantastic. I really can’t find any faults with them. Whenever I’ve needed assistance, their support has been there right away, providing quick responses and excellent service. Honestly, I’d rate them a perfect 10 out of 10.