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Customer Reviews (19268)
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2 years ago
Berneice Connelly
I want to extend a heartfelt thank you to FundedNext for providing such a fantastic opportunity for traders like myself to showcase our skills while earning a living doing what we love. The trading conditions here are among the best I’ve encountered—swift payouts and top-notch customer service truly set this firm apart. It’s no exaggeration to call FundedNext the best proprietary trading firm out there.
Moreover, the FundedNext Discord server is an invaluable resource for any trader aiming for growth. On this platform, members have access to an endless supply of trading psychology advice, which is crucial for personal development. It’s also a great place to learn from the experiences of fellow traders. The staff members are reliable and always ready to assist with any issues traders may face, making it a welcoming community for all.
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2 years ago
Ethelyn Walter
I found their customer service to be excellent. They assisted me effectively with proper escalation when needed, and my issue was resolved in no time.
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2 years ago
Kenneth Mueller
Agent Christopher was incredibly helpful and went above and beyond to assist me. He responded to all my inquiries promptly, which I truly appreciated. Without a doubt, he is the best support agent I’ve ever worked with.
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2 years ago
Zetta Ernser
I’ve had the pleasure of receiving two payouts from them. Remarkably, both were processed in less than two hours. Whenever I had a question, the support team addressed it swiftly, which I truly appreciated. Ms. Grace was especially impressive in her responsiveness and efficiency. I’m excited about the prospect of upgrading to a larger account next month!
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2 years ago
Taylor Schumm
I encountered a login issue recently, and I have to say, the assistance I received from Willium Grace was outstanding. He guided me through each step with remarkable patience, making the process smooth and stress-free. Thank you, Willium, for your excellent support!
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2 years ago
Linnea Gottlieb
I had a few challenging questions about the regulations concerning the challenges, and thanks to Emilia’s patience, everything was resolved competently and thoroughly. She’s truly a valuable asset to FundedNext.
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2 years ago
Darius Jerde
The support team is truly outstanding. They are always ready to help and provide knowledgeable assistance. Whenever I’ve had questions or needed guidance, they’ve responded quickly and with great care. It’s refreshing to see such dedication in a trading firm. Overall, their support makes a significant difference in the trading experience.
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2 years ago
Ima Bogan
The customer service at this firm is truly impressive. I’ve had several interactions, and each time, the support team has been friendly and responsive. They really take the time to address your questions and concerns, making you feel valued as a trader. It’s refreshing to experience such dedication to client satisfaction in today’s market. Overall, I would say the customer service is definitely one of the standout features of this firm.
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2 years ago
Damon Donnelly
They resolved my issue incredibly quickly; it’s honestly impressive! 😁
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2 years ago
Shanelle Senger
I had a fantastic experience with the support team, who were impressively quick in addressing my concerns. Jackson Leo, in particular, provided exceptional assistance and proved to be remarkably efficient. I’m looking forward to sharing my thoughts after I receive my first payout!
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2 years ago
Lionel Ryan
The customer care team at this firm is truly exceptional. They go above and beyond to assist clients, making the overall experience feel personal and supportive. It’s not often that you find such dedication to service, which really sets them apart from others in the industry.
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2 years ago
Cecile Thompson
Absolutely top-notch support! The responsive team really goes above and beyond to assist traders. Whenever I’ve had a question or needed help, they’ve been quick to provide clear and helpful answers. Their dedication to ensuring a smooth trading experience is really impressive. I can’t emphasize enough how critical this level of support is in the trading world.
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2 years ago
Stephon Kuhn
I had a really frustrating experience with this firm. I purchased a $6,000 challenge account, and by mistake, I sent the wrong amount in cryptocurrency for my payment—I forgot to include the transfer fees. As soon as I realized what I had done, I made a second transfer to cover the shortfall. This second transfer went through successfully on my end, but when I checked the payment page, I saw that it had been marked as canceled, even though the funds were received.
I reached out to their support team and the global banking department, yet no one could provide me with a clear explanation or solution. They eventually asked me to make a third transfer to cover the same short amount that I had already addressed with the second transfer. When I requested to cancel my initial payment and get my transfers back, they flatly refused, insisting that there was no option other than to send yet another transfer.
The entire experience was incredibly frustrating, and the level of support was lacking. At one point, a support agent said they couldn’t explain what had happened or offer any help—how is that acceptable? I’m really upset with this proprietary trading firm and thankful that I discovered their poor support before diving into trading payments. I’d rather lose $69 in fees than risk losing thousands due to their mishandling.
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2 years ago
Edgar Ankunding
After successfully navigating both Stage 1 and Stage 2, I was finally able to speak with someone about my KYC documentation.
However, I received an email from the Ethics department informing me that, due to the larger trades being executed on my accounts, I wouldn’t be granted an account. While I understand their position, I was told I would receive a refund for my subscription—yet, I have not seen that refund come through. 😢
I’ve reached out to support multiple times, but they keep directing me back to the Ethics email, from which I’ve received no follow-up. During each interaction with support, they request proof of that initial email.
What I really need is a straightforward response detailing when I can expect my refund, especially considering I tried to secure an account over four weeks ago.
For your reference, I have included both account numbers for Stage 1 and Stage 2 below:
11110305
11101764
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2 years ago
Gino Raynor
The transparency offered by this proprietary trading firm really stands out to me. I was impressed by how quickly the website support responded to my inquiries. A big thank you for that!
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2 years ago
Baron Leffler
After three days of trying to explain crypto transactions to the support team, I finally got access to my account. To be fair, the spreads on the charts initially seemed promising. However, actual trading was a different story— I experienced significant slippage. When I went long, the price was consistently much higher than my actual entry point, and it was not lining up with the ask price. Conversely, while going short, the prices were always significantly lower than the bid price.
I paid the reset fee using crypto, and all my transactions are traceable on the blockchain. Yet, the team continues to insist that my transaction ID is invalid, even though it isn’t. For those interested in verifying, here’s my transaction ID: 0x30043e87278863828677c8cb086817d2de4d09d42af32105b62166cd0de4a744. You should see the 362 USDC transfer listed under the ERC-20 tokens; I confirmed that it’s the correct wallet.
Overall, the support I’ve encountered has been incredibly disappointing. I would recommend looking for another proprietary trading firm.
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2 years ago
Domenick D'Amore
I want to give a shoutout to Jackson from support—he was incredibly helpful! He took the time to answer all my questions about the rules and challenges. I’m planning to purchase the Stellar Lite Challenge, and I really appreciate his assistance. Thanks a ton!
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2 years ago
Precious Grimes
Today marks a significant milestone for me—my first payout in this new profession after over a year of dedicated effort and unwavering discipline. I can’t help but feel proud to be on this journey with FundedNext, the proprietary trading firm that has truly helped me evolve and improve my skills immensely.
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2 years ago
Gerda Kovacek
The agent I spoke with was quite helpful and addressed all my inquiries thoroughly. They took the time to alleviate any concerns I had.
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2 years ago
Alexys Marks
I had a rather strange encounter with FundedNext, particularly concerning their customer service.
Although I’m not an active trader with them, I receive a daily newsletter that I wanted to unsubscribe from. Surprisingly, there was no “unsubscribe” option in the email, prompting me to reach out to support for help in either removing myself from the list or deleting my account entirely.
Here’s a snippet of my chat with their customer support representative:
Me: Could you please send me a link to unsubscribe?
Support Rep: I’m sorry, but that option isn’t available.
Me: Then how do I delete my profile?
Support Rep: I regret to inform you that’s also not possible.
Me: Haha, what? So you’re saying I can’t unsubscribe from your newsletters, which seems illegal, and I can’t even delete my account? That too sounds illegal!
Support Rep: I’m sorry to hear that.
Me: Are you completely incompetent? Please escalate this to your manager right away.
Support Rep: I’m sorry, but I can’t help with that.
Honestly, this has been the worst customer service experience I’ve ever had.
Based on this incident alone, I can’t recommend FundedNext, as it appears they don’t prioritize customer satisfaction.
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2 years ago
Princess Bosco
They definitely upheld their brand promise. It’s evident that the firm is committed to delivering on what they advertise. You can really see their dedication to maintaining a high standard. Overall, it’s refreshing to encounter a proprietary trading firm that actually follows through on its commitments.
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2 years ago
Neha Jenkins
I successfully completed the Stellar-2 challenge and now have my funded account. This week, I’ll kick off my trading activities, and I plan to share my feedback as my journey progresses.
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2 years ago
Jasper Gleichner
I believe I’ve encountered a scam. I’ve already paid for two accounts on Stellar 2 through Binance, but my accounts are still not accessible. I’ve reached out to customer service several times, yet I haven’t received any response.
I made my first transaction on March 9, 2024, and the second one on June 4, 2024. I even submitted screenshots from my Binance for verification. I urge everyone to be cautious about this situation.
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2 years ago
Cali Harvey
It seems like the review you provided is incomplete or missing. If you could share the full text of the user review, I would be happy to help transform it according to your specifications!
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2 years ago
Velma Kuvalis
I was really impressed with the quick responses I received. The feedback was helpful and timely, making the entire experience much smoother. It’s refreshing to see a firm prioritize communication in this way. Overall, I felt valued and supported throughout the process, which is too often lacking in other firms.
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2 years ago
Tyrel Shields
The support team effectively addressed my inquiries. They were quick to respond and provided clear solutions that alleviated my concerns. Overall, I found their assistance to be valuable and reassuring.
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2 years ago
Donavon Tillman
This proprietary trading firm truly stands out as the best in the industry. The live support team is exceptional—big shoutout to Luke for his outstanding assistance! They respond quickly and effectively tackle any issues that come up, demonstrating impressive patience throughout the process. Additionally, the firm’s trading rules are among the most favorable in the market. I highly recommend giving them a try.
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2 years ago
Rafaela Armstrong
As my first experience with a proprietary trading firm, I can say the results have been impressive. The rules of their challenge are straightforward and easy to comprehend. I was particularly pleased with how quickly the withdrawal process was handled; my profits showed up in my bank account in under 24 hours. Honestly, I almost wished for a delay in my withdrawal so I could snag an extra $1,000, but that never took place! It’s been a positive experience overall!
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2 years ago
Jarrett Reynolds
I appreciate the transparency in this firm; there are no hidden agendas, which is refreshing. It’s also great that you can view the timer for your daily trading cycle. This kind of clarity really enhances the trading experience.
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2 years ago
Roger Kautzer
This firm is both reliable and quick, making it a great choice for traders. The client service stands out as exceptional, really enhancing the overall experience.
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2 years ago
Antoinette Torp
While I understand that I’m expected to give a high rating, I won’t be doing so right now. I just want to share my experience with FundedNext. They’ve definitely made progress and seem to be more transparent these days. I was one of the early traders when they launched and did manage to turn a profit. However, they took my funded account from me, citing updated rules related to news trading, which felt unjust.
Life has been quite a struggle for me since that happened, but I’m back in the game. I’ve reached out to their support team multiple times to clarify if they would still revoke my funded account after a payout, and the answer was reassuringly ‘no.’
Despite my past issues with them, I plan to give them another shot. I won’t forget how they took my live account due to the new regulations that seemed to come into play right when I made a payout. Still, I have to say, I appreciate FundedNext for the fact that they do make payouts.
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2 years ago
Nicolette Cremin
FundedNext stands out as a formidable player in the proprietary trading sector. Their dashboard is particularly impressive, making it easy to navigate. One aspect that truly sets them apart is their 15% profit sharing during the evaluation phase—which you simply won’t find anywhere else. Additionally, they offer a range of other unique features that enhance the overall trading experience. It’s clear they’re aiming to lead the industry.
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2 years ago
Carey Dicki
The support team here is truly exceptional. They’re always ready to lend a hand and show a welcoming attitude that makes a difference. I’ve had a great experience and feel completely satisfied with the services provided. Thanks so much, FundedNext!
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2 years ago
Gia Emard
I had an incredibly positive experience with the support team! Their kindness and attentiveness really stood out to me. It’s not every day you encounter such helpful assistance.
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2 years ago
Alessia Schneider
Resolving issues is a quick process whenever they arise, and they communicate effectively using industry terminology.
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2 years ago
Jalen Davis
I was really impressed by the support I received from John, one of the agents. He answered all my queries and met my expectations perfectly!
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2 years ago
Rae Wintheiser
I received my first payout recently, and I have to say, the support has been outstanding. FundedNext really proves to be a trustworthy option for traders.
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2 years ago
Emmanuelle Morar
The services offered here are generally quite commendable. Most aspects function well, and everything seems to be running smoothly. Overall, a positive experience can be expected if you choose to engage with this firm.
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2 years ago
Tierra Davis
This is a solid proprietary trading firm. The overall experience has been quite positive. They offer good support and resources for traders, making it easier to navigate the markets. I’ve found their tools to be effective, helping me improve my strategies. Pricing is reasonable, and the commission rate is competitive compared to other firms. While no firm is perfect, this one stands out in a crowded space. Overall, I would recommend giving them a try.
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2 years ago
Gerson Abshire
The leverage offered here is quite low, sitting around 1:20. After successfully passing two phases of their account process, I noticed they further reduced my leverage to nearly 1:5 on indices. However, after a little over a month, they readjusted it back to normal levels. I’m pleased to report that I managed to grow my account by over 5%. I then requested a payout, and to my satisfaction, they processed my profit in under 24 hours.
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2 years ago
Crawford Orn
This proprietary trading firm definitely stands out. I’ve had a very positive experience with them. The atmosphere is great, and they provide solid support for traders. Overall, I would say this firm is well worth considering if you’re looking to get involved in trading.
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2 years ago
Vivian Gutmann
This proprietary trading firm stands out as an excellent choice for traders. With a robust support system and comprehensive resources, it creates a nurturing environment for both new and seasoned professionals. The firm’s focus on education and mentorship is particularly impressive, enhancing the overall trading experience. Additionally, their commission structure is quite competitive, allowing traders to maximize their potential earnings. Overall, it’s a strong recommendation for anyone looking to thrive in the trading world.
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2 years ago
Zita DuBuque
In my experience, the broker has been quite impressive. The quick response times have made a significant difference, and I found the withdrawal process to be exceptionally fast. Overall, I’m grateful for the positive experience. Thank you!
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2 years ago
Theron Rippin
I had a wonderful experience with the service right from my first interaction. I spoke with a lady named Amy, who was exceptionally polite and friendly. She took the time to answer all of my questions thoroughly. After that, I moved on to the funding process, which was seamless and efficient. Overall, it’s been an outstanding journey so far.
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2 years ago
Mia Thiel
I am truly grateful to be funded next; it has been one of the best experiences I’ve had on a proprietary trading firm platform.
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2 years ago
Carli Hartmann
I encountered some issues with the payment for the challenge, but I must say the support team was incredibly helpful in resolving it quickly. It’s the weekend now, and I’m genuinely impressed that someone is still available to assist us. Overall, a very good experience!
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2 years ago
Alfonzo Ruecker
This is a scam! I had my buy stop, stop loss, and take profits set during a major news event. Imagine my shock when I discovered that they had adjusted my stop loss, increasing it so much that I lost $1,000 on my $10,000 account. The news played out, and it became clear that my stop loss had been modified, along with the entry point. My buy stop got triggered at a completely wrong time when the market had already lost its momentum and reversed. When I attempted to close the trade, they wouldn’t let me. As a result, I ended up with a $1,000 loss, and to add insult to injury, they sent me an email claiming that I breached the account rules. All the while, they were the ones manipulating my stop loss and entries by activating my buy stop late and adjusting my stop loss. I need some support on this!
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2 years ago
Phyllis Frami
This platform stands out as one of the best in the industry, largely due to its exceptional support team. Users can expect timely responses and helpful solutions, making the trading experience much smoother. Overall, it’s a solid choice for both novice and experienced traders alike.
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2 years ago
Gilbert McKenzie
I’ve been trading with Funded Next for roughly two weeks now, and I urge you to read this carefully—this isn’t just an impulsive rant from someone trying to deflect their own shortcomings. I’ve been in the trading game since 2001, logging over 55,000 hours in the market, so I know what I’m talking about.
Let me explain why I cannot recommend Funded Next: nearly every trade I executed faced significant slippage. While minor orders may do fine, once you start dealing in larger sizes—like 10 or 15 lots of EUR/USD or USD/JPY during normal market conditions—you can expect slippages of up to 2 pips quite consistently.
To add to the frustration, the customer support here is not just unhelpful; they are downright rude and patronizing. They lecture users about slippage, claiming it’s just a part of trading during volatile environments. In my experience, I’ve faced ignorance and was told to simply accept the decisions made by their analysis team. I’ve replicated this slippage issue over 20 different trades, which is simply unacceptable. You can document this for yourself at BIT dot LY slash fnproof (minus the spaces, of course).
Throughout my career, I’ve usually seen slippage around 0.1 to 0.3 pips during busy periods, but this level is something else. It seems systematic, almost intentionally rigged to disadvantage the trader. My internet connection has been stable, with fast ping times; I’ve managed to trade 40 lots with other prop firms and never experienced slippage. I won’t name those firms here to avoid giving the impression I’m favoring them.
Funded Next has shown a lack of cooperation and flexibility. Therefore, I strongly advise looking into some reputable alternatives. It’s perplexing to see so many positive reviews floating around; I suspect many of those are from traders who might not grasp what normal slippage looks like, likely amateurs with little trading experience. There’s also the possibility that some reviews are generated through paid viral marketing efforts.
UPDATE: In response to your feedback: I prefer to use the name Hans publicly for privacy reasons. My account number is 11149582. Just today, I entered a short trade for USD/JPY, 12 lots, and executed it at 157.159—while the bid was around 157.18! Clearly, there’s a problem here. I expect a refund for these poor fills. I plan on sharing my experiences on social media and YouTube extensively, including video proof. These slippages are simply unacceptable, regardless of how your customer support tries to frame it. The more your support refuses to acknowledge the issue and insists I accept their analysis team’s conclusions, the more determined I become to shed light on this. I’m committing an hour each day to this for the next month. As an entrepreneur, even if it doesn’t directly hurt you, I can assure you it’ll cost you thousands of potential customers down the line. Maybe it’s worth considering whether this approach is beneficial for you in the long run. I’m just getting started.
Kaitlyn Kulas
I found them to be incredibly helpful and they addressed my concern in no time at all.