About My Funded Futures
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Customer Reviews (2425)
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1 year ago
Delores Murphy
I can’t really blame the My Funded Futures agent here; honestly, I just don’t have enough knowledge about this situation to fully grasp what I’ve been informed!
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1 year ago
Lola Witting
The response time is impressively quick, often just a few minutes. This level of efficiency is quite reasonable and certainly adds to the overall positive experience.
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1 year ago
Tiffany Shields
I had a payment issue, but support managed to resolve it quickly. They even added my previous coupon code, which was great. Thanks, MyFundedFutures!
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1 year ago
Soledad Labadie
This is truly one of the top proprietary trading firms for futures trading. The guidelines are straightforward and easy to navigate. I must say, the website interface is impressive and user-friendly. Additionally, the pricing for the challenge accounts is quite reasonable. What stands out the most, however, is their customer support – they assisted me in resolving an issue within just a few minutes via email.
Overall, I would rate this futures prop firm a perfect 10 out of 10.
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1 year ago
Dominique Kling
I had a positive experience with Davi, who provided quick and professional responses to all my questions. However, I do want to note a downside that’s not a reflection of his service. Currently, MFF doesn’t have access to the ATAS platform, and it would be great to see that access restored soon.
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1 year ago
Johnson Emmerich
Skynyrd is truly exceptional!
They took the time to thoroughly outline what I could expect after successfully completing my initial MFF evaluation. This was way clearer than sifting through countless YouTube videos just to understand the process by myself. I’m really grateful for the clarity provided and the effort they put in!
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1 year ago
Maximus Terry
Outstanding and straightforward.
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1 year ago
Oswald Pouros
I somehow lost access to my account, which was quite frustrating. Thankfully, customer service stepped in and was able to help me recover it quickly.
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1 year ago
Kurt Little
My experience with MyFundedFutures has been nothing short of fantastic. To date, I’ve received two payouts without any delay, which has been a pleasant surprise. I’ve reached out to their support team several times—whether it was for clarification on the rules, some general inquiries, or to address a minor issue—and each time, I’ve been highly impressed by the service. They tend to respond quickly, providing the answers or solutions I need. What sets MyFundedFutures apart as my go-to futures firm is not just the seamless experience but also the slightly more favorable rules compared to other firms. I definitely recommend giving MyFundedFutures a try.
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1 year ago
Gretchen Sipes
Thank you, Skynyrd!
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1 year ago
Adrienne Watsica
Jericho addressed my concern in no time at all. I really appreciate the level of professionalism in their service. This responsiveness is one of the key factors that keeps me trading with MFF.
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1 year ago
Sierra Kirlin
I am truly grateful to Mr. Oliver for resolving my issue in record time. His prompt and efficient support really made a difference. Thank you, Mr. Oliver!
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1 year ago
Amie Beer
The customer service here is impressive, with quick responses that really stand out. You can count on them to address your concerns promptly, which is a huge plus. Overall, the level of support provided is top-notch, making the experience quite pleasant.
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1 year ago
Ellen Howe
The response time was pleasantly surprising, exceeding my expectations. The communication was on point, and I received answers to my questions in no time.
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1 year ago
Antonietta Wyman
This is truly one of the best futures proprietary trading firms out there! I experienced some troubles with an account reset, but I had it sorted out in no time—literally just a few seconds. The support team really stands out; it’s exceptional in this industry.
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1 year ago
Zechariah Wiza
There are plenty of proprietary trading firms available, but MyFundedFutures really stands out as the most trader-friendly option. The expectations and rules they lay out encourage you to elevate your skills as a trader. Their support team is simply unparalleled; instead of relying on a ticketing system, you’ll almost always be able to talk to someone directly to quickly address any concerns. I’m excited about the prospect of working with you all for the long haul.
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1 year ago
Fiona Bayer
Akhi’s quick responses really impressed me; that alone speaks volumes. Their kindness in communication makes a significant difference in the overall experience.
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1 year ago
Elwin Waters
When considering proprietary trading firms, several key factors contribute to an ideal choice, but for traders, the top priority is prompt payment. I recently made a withdrawal request after market close; it was approved that same evening, and the funds were available in my account the next day. Impressive efficiency! As I enter my third month with MFFU, I can confidently say my experience has been positive. I plan to trade with them for the long haul and wholeheartedly recommend their services.
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1 year ago
Manley Kunze
AKHI was really helpful in clarifying some confusion I had regarding MFF’s payout policy. The policy mentions that payouts can be requested every couple of weeks, specifically every 14 days. However, it doesn’t clearly specify when that 14-day period actually begins, which can be a bit frustrating. Thankfully, AKHI took the time to explain it all, making things much clearer for me.
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1 year ago
Benny Labadie
Exceptional customer service! I encountered a minor issue, and it was resolved right away. This is truly a trustworthy company!
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1 year ago
Cheyenne Bartell
I’ve had a chance to chat with Kyle a few times to ask some questions, which has been really helpful since I’m new to the futures scene. I’ve been adjusting, studying, and doing some paper trading to get a better feel for everything. Kyle has always answered my questions patiently and with a genuine willingness to assist. It’s clear that my fellow trader, who hails from Cebu, is a high-caliber individual, much like many of us here. Keep pushing forward, brother! You’re doing an incredible job!
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1 year ago
Marietta Reinger
The support team here is truly exceptional. You can expect a response in just a few minutes, and they’re ready to help with any issue you might have, no matter how small it may seem. Today, I had the pleasure of working with Akhi, who provided outstanding assistance. I couldn’t recommend this firm more highly!
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1 year ago
Claude DuBuque
I’ve had a great experience so far with this trading firm. Everything has gone smoothly, and I’m quite satisfied with the support they provide. The team is knowledgeable and quick to respond to my questions, which is a big plus. Overall, I feel confident in my trading decisions while using their platform. It really has been an enjoyable journey up to this point!
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1 year ago
Willow Stroman
The services here are incredibly fast—definitely a solid 10 out of 10. The team is always polite and goes above and beyond to assist you. I’m really thrilled to be a part of this team!
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1 year ago
Raina Kihn
Hannah was incredibly helpful and addressed my issue in no time at all!
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1 year ago
Edwardo Botsford
I had a fantastic experience with the support team. They addressed my issue incredibly quickly and were exceptionally kind throughout the process.
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1 year ago
Ole Jacobs
I always have a positive experience when I reach out to support for answers. They provide not only the information I need but also professional solutions that help tackle any issues I encounter, ultimately enhancing my trading. A big thank you to the team!
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1 year ago
Aurelia Kirlin
Hamza was super helpful! He took the time to answer all my questions and made sure I had all the resources necessary to really understand everything I was curious about. The support and customer service here are absolutely fantastic.
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1 year ago
Kristopher Crist
This is hands down the top futures firm available. The customer service is outstanding, and they really excel at quick payouts. The trading conditions are some of the best you’ll find anywhere. By the way, I have to say Hamza is exceptional!
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1 year ago
Manuela O'Keefe
MFFU consistently stands out for its excellent customer service, and I believe it is among the leaders in the futures proprietary trading sector. They operate with transparency and integrity, avoiding any questionable business practices. The rules they have in place are genuinely designed to support and promote the success of every trader. A special thanks to Sage and Hamza for their invaluable assistance!
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1 year ago
Mia Berge
The customer service here is truly exceptional. I’ve never encountered a support team that is so responsive and dedicated to helping traders. Whether it’s a simple question or a complex issue, their team is always there to assist. This level of support really sets them apart from other firms.
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1 year ago
Meghan Cruickshank
I had a great experience with Hamza and Davi. They managed to handle my accidental refund for a new account and let me keep the account I had already purchased. Their customer service was super friendly, quick to respond, and genuinely understanding of my situation.
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1 year ago
Giuseppe Bogisich
I had some trouble logging into Tradovate because I had entered the wrong credentials. Thankfully, Hamza stepped in and helped me sort everything out. I really appreciate the kind assistance I received.
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1 year ago
Anderson Ritchie
The service provided by Miracle was truly exceptional. I was amazed at how quickly everything got sorted out. 🤙
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1 year ago
Cordia Feest
I truly value MY FUNDED FUTURES for their generous giveaways. It’s clear that this firm operates with integrity—unlike some others in the industry—and they have straightforward rules. Once you successfully pass an account, you can count on receiving your payouts without hassle.
A special thank you to SAGE for putting together the giveaway, and I appreciate Hamza for the excellent services provided!
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1 year ago
Ken Frami
Working with this firm has been truly remarkable! The support they’ve provided is incredibly helpful, and I must mention their response time—it’s impressively quick.
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1 year ago
Ashly Dare
Davi really went out of his way to assist me. His support made a significant difference in my experience. I appreciated his willingness to answer my questions and guide me through the process. Overall, he was quite knowledgeable and approachable, making the entire interaction enjoyable.
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1 year ago
Misael Ebert
I encountered some difficulties while trying to connect my new account on MYFUNDEDFUTURES.COM, but I’m really grateful for Davi’s assistance. He was incredibly patient and guided me through each step of the process. With a bit of luck and hard work, I’m hopeful that I will start seeing profits with this firm. Thank you!
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1 year ago
Sheldon Kreiger
Customer support is truly exceptional. I had the pleasure of working with Hamza, who patiently assisted me in resolving the issues I encountered with my account.
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1 year ago
Pearlie Bailey
MyFundedFutures has truly exceeded my expectations based on my personal experience. I hopped on board during their incredible FRENZY sale back in May, where I couldn’t resist getting a $50,000 account for just $50. What a steal!
To date, I’ve received three payouts, and the processing times have been impressively quick—just about 2 to 3 days at most before the funds hit my RiseWorks account. The team over at MFFU is phenomenally responsive, always ready to assist with any issues I encounter. Sage and Matt are really approachable guys and they frequently engage with the community on Discord, making you feel like part of the MFFU family.
What’s even more exciting is that I’ve been offered a LIVE account, an opportunity I never anticipated. Huge kudos to them for allowing me to develop my skills as a trader!
I can’t wait to keep trading with you all!
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1 year ago
Lazaro Rogahn
Microscalping is off the table here, so if you’re trading the NQ, you’ll want to proceed with caution regarding their microscalping regulations. The NQ can move at lightning speed, and your target may be reached in the blink of an eye. However, the firm doesn’t clearly define what constitutes “microscalping.” It would be helpful for them to clarify the specifics, such as the allowable number of ticks or the time in seconds, so traders know what to expect. On a positive note, payouts are processed fairly quickly, and overall, this firm seems to be legitimate.
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1 year ago
Buster Terry
Skynyrd’s attention to detail truly stood out. He explained everything so clearly that it made it easy for me to pinpoint the issue I was dealing with. His problem-solving technique was impressive—a model for others in customer service to follow. Having him as my representative this evening made the process much smoother, and I appreciate the help he provided in resolving my concern.
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1 year ago
Gillian Towne
The service here is impressively quick and incredibly friendly. You’ll notice right away how efficient they are, making the whole experience smooth and pleasant. The team is always ready to assist with a positive attitude, which really sets this firm apart. Plus, the speed at which they respond to inquiries is noteworthy. Overall, it’s a nice blend of professionalism and warmth that creates a welcoming environment for traders.
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1 year ago
Cade Shields
On April 24, I bought three 150K challenges. I completed the challenges, and by April 26, my three funded accounts were activated. Initially, everything seemed perfect. The setup process was responsive, and the dashboard is quite impressive!
I focused on my trading, things were smoothly going as planned, and I finally reached the 14-day milestone to become eligible for payouts. The day after reaching day 14, I did my KYC verification, created my RISEWORKS account, and the payment button on the dashboard became active. All seemed well—the payment request appeared on my dashboard labeled “waiting for payment.”
However, this is where the situation took a turn for the worse.
According to their payment policy, I waited until the third working day for my payment—but nothing changed. I initiated a chat request to check on the status and clarify if any issues had arisen. I was told to be patient, as the Risk Team would be consulted about my case. The following day, still no update. I reached out to support again, only to be informed that my case had been forwarded to the Finance Team, with a promise of a response within 24 hours. The next day arrived, yet I was still without any communication.
When I decided to follow up in the chat, the responsiveness had significantly dropped, and I waited for hours without a reply. I inquired about the reasons for this delay but received no answer. I even sent an email directly to support@myfundedfutures.com, which went unanswered as well. After another reminder in the chat, I was asked for the email address I used for my request. I confirmed it matched the address linked to my MFFU and RISE accounts—the same one that received my challenge account codes. Now, my case was handed off to the Tech Team… which left me wondering who would be next in line!
It became apparent they were just stalling. Then I received an email from “Sage” on May 18, revealing that my payouts had been declined. While I was reimbursed for my challenge and funded account purchases ($600), it’s no comparison to the $13,150 I was expecting.
In full transparency, I’ll outline the reasons cited for the rejection: “microscalping, excessive number of trades, and inconsistent sizing.”
Feeling disheartened, I replied to Sage’s email on May 20 with some questions about the allegations:
1. Microscalping: What is your precise definition? How long do you define a position being held?
2. Excessive number of trades: What is your specified limit?
3. Inconsistent sizing: What range of contract size variation between trades do you permit? Surely it’s unreasonable not to adjust one’s exposure based on the market’s conditions—since it changes daily in terms of volatility and other factors.In Sage’s refusal email, they provided two links to their rules and regulations. The reasons for my rejection are vaguely touched upon in the second link, which pertains to “EXPERT” accounts. Meanwhile, I had purchased three “STARTER” challenges!
This means my payouts were denied based on rules that don’t even apply to me!
Since May 20, I haven’t received any further communication from MFFU. I’m profoundly confused and feeling stuck with no clear path forward. Yet I maintain honesty and can present all documentation regarding my accounts, trades, and interactions with MFFU.
Julien C.
A simple trader who believed he followed the outlined rules. -
1 year ago
Eliezer Waters
Hamza answered my questions really quickly.
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1 year ago
Benny Bergstrom
I had an outstanding experience with their service—definitely a solid 10 out of 10. They are incredibly helpful and attentive to your needs, making the entire process seamless.
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1 year ago
Orie Torp
I had a great experience with Miracle, who responded to my inquiry in no time at all. I really appreciated how quickly I received the information I was looking for. Thanks a lot, Miracle!
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1 year ago
Jody Hayes
The customer service here is really commendable. They were quite responsive to my inquiries. At first, I felt a bit annoyed when I saw charges applied, believing I had canceled my accounts. However, they took the time to clarify the situation and resolved the issue promptly. Overall, I’m satisfied with how they handled it.
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1 year ago
Maggie Reichert
Update: I’ve resolved the issue, so I’m raising my rating from 1 star to 4 stars. Thanks to MFF!
I successfully completed a $100,000 evaluation, but when I tried to pay the activation fee, I received a message stating “Risk Blocked Transaction.” I reached out to customer support, who suggested that the problem might be with my bank. So, I attempted to use a different card, yet the same issue persisted. Prior to purchasing my evaluation, I checked the list of prohibited countries, and Kenya was not included.
That said, I am genuinely impressed with their platform and the responsiveness of their customer service team. They tend to reply quickly to my inquiries, though they fell short in assisting me with this particular issue.
Ciara Veum
Collaborating with this trading firm proved to be quite disappointing. They seemed genuinely interested in my financial objectives but ultimately failed to meet my expectations. It was a tough journey until I discovered Echelonis Elitus, and wow, they completely transformed my approach to trading. Their strategies are exceptional, and I now feel as though I’m finally in control of my financial future.