About Rocket21
CEO
Established
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Broker
Platform
Trust Pilot
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More info Rocket21
Customer Reviews (1606)
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2 months ago
Kendall Bogisich
Pablo promptly answered my questions, getting straight to the point! I really appreciated his quick responses and clarity.
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2 months ago
Aida Parisian
I don’t usually write reviews, but I feel the need to share my experience with Rocket21 to help others steer clear of the same pitfalls I encountered.
Initially, I joined Rocket21 with great enthusiasm, drawn to their promising platform and services. Yet, on January 28, 2025, all accounts were suddenly suspended without any prior notice because of a migration to a new platform. Ever since that day, I’ve been cut off from my trading account and the service I paid for, with no clear timeline on when I’ll regain access to my funds.
To add to my frustration, I’ve been unable to obtain a refund, even though I can’t use the platform at all since the migration. The company has only provided vague updates and has hinted at an alternative platform being ready by the end of February. However, this does little to alleviate the stress of lost time and money.
I know there will still be folks who read this and choose to sign up with Rocket21—after all, I was once in that position, ignoring negative reviews. I really thought I could avoid being one of those who got burned. But here I am, having learned my lesson the hard way. My hope is that by sharing my experience, I can spare others from the frustration and disappointment I’ve endured.
Please proceed with caution and consider your decision carefully before moving forward with Rocket21. They took my money, left me without service, and have shown little concern for customer satisfaction.
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2 months ago
Colby Schaefer
I experienced a really quick response time, and the support I received was extremely helpful. Recently, I had the pleasure of working with Diego, who demonstrated remarkable efficiency in assisting me.
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2 months ago
Meta Stracke
Agent Andres demonstrated a straightforward approach and was consistently responsive throughout the process.
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2 months ago
Austen King
This company raises some red flags; it seems to present itself as reputable at first. However, when numerous users begin requesting payouts, it appears they find ways to terminate contracts unexpectedly. For instance, after frequently changing their platforms, they now have implemented a policy where you only receive a single payout before being required to purchase a new challenge. I submitted my payout request over a month ago, citing their excuse of migration, yet I am still waiting. What bothers me the most is the looming threat of account termination after having invested two months of hard work.
Curtis Ward
I was really impressed by the service provided by Pablo. He took great care of me and always had quick, straightforward answers to my questions. His client service skills are top-notch!