Customer Reviews (62)

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  Amit Sharma

  3 months ago

  This feels like a scam firm, honestly. After I completed their Phase 1 Program, they emailed me saying I violated their IP rules. In the same message, they claimed the Singapore company IP belongs to something I supposedly used—but I never used it.

  The truth is, I only used a single network, my cellular network. That’s it.

  So yeah, it’s a complete waste of time to trade with them. Just be careful and don’t get involved.

  Alert: Scam Firm

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  Amitesh Patil

  5 months ago

  This is, without doubt, the worst prop firm and honestly the worst support team I’ve dealt with. Yesterday I claimed an account worth 5,000 through a coupon. Everything seemed fine at first, but my account was removed within 24 hours.

  After that, I opened a support ticket through their Discord server and simply asked why the account was removed and what the issue was. The support person replied with something along the lines of: “WHO ARE YOU TO DECIDE THE RULES, WE CAN DO WHATEVER WE WANT IT, IT’S OUR PROP FIRM YOU DON’T OWN IT.”

  Like, what is wrong with the support here? I wasn’t trying to argue or decide anything—I was just asking for clarification and help. If you’re a trader, please don’t trust this prop firm. If anything goes wrong in the future, they’ll just shut you down with the same attitude: “IT’S OUR PROP FIRM YOU DON’T OWN IT.” Not helpful at all, and definitely not the kind of support you want.

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  Chidinma Okafor

  7 months ago

  I just cleared my Phase 1 Evaluation, but I still didn’t get another account. Worse, there’s really no clear place to reach out to support, and the Discord help wasn’t useful at all. It’s honestly dull—everything feels null and void, like the whole prop firm is not responsive.

  Please, don’t waste your time on this unless you enjoy unnecessary stress. If they’re able to settle me and do the proper steps before I withdraw from their program, I’ll come back here and update this review with 5 stars. For now though, this experience hasn’t been good.

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  Aditi Sharma

  7 months ago

  KYC has been taking forever to verify—I’m now past 38 hours with no update. I understand the process can take time, but it’s getting a bit frustrating. Hopefully they can speed it up soon, otherwise it really delays everything.

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  Logan Mitchell

  9 months ago

  Extremely disappointing experience as a tenant with Firm Capital.

  I’ve been dealing with ongoing, serious issues in my apartment that still haven’t been properly resolved, even after I made repeated requests for help. The biggest problem is a constant mechanical or plumbing noise that happens every day, including late at night. Honestly, it makes the unit almost unbearable to live in.

  It’s now been 37 days, and nothing has been fixed yet. On top of that, I still don’t know the actual root cause of where the noise is coming from, which is pretty frustrating after all this time.

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  Ayesha Khan

  11 months ago

  Honestly, it looks like a scam to me. I checked a few things and the whole setup just feels off. The ads and messaging didn’t look trustworthy, and I couldn’t find any solid info that made me feel safe. Maybe I’m wrong, but right now my impression is very negative.

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  Anil Sharma

  11 months ago

  Worst platform I’ve come across. I saw an offer for a free 5k account giveaway, and I submitted my KYC details right away. It’s been 5 days now, but my KYC status is still showing as pending. Honestly, I expected it to be processed much faster. If you’re thinking of uploading documents for these giveaways, please be careful—there’s no update and no clear support response.

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  Thando Mkhize

  11 months ago

  Honestly, don’t even waste your time with this nonsense. It’s just not worth it at all.

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  Rohit Verma

  11 months ago

  This prop firm is, honestly, pretty useless. The whole experience hasn’t been great for me—nothing seems to work smoothly, and the setup feels like a waste of time. I was expecting a lot more clarity and better support, but so far it’s been disappointing. I’d strongly advise caution before choosing them.

• 

  Talon Renner

  1 year ago

  Positive Aspects:
  – I received my payout promptly the first time, so thanks for that quick action.
  – The payout process typically takes just a few days, which is much faster compared to many other firms.
  – Customer support usually responds within a reasonable timeframe.

  Negative Aspects:
  – I purchased a challenge that was advertised with a 50% profit split for my initial payout. However, after making my purchase, they unexpectedly changed it to just 25%. This wasn’t what I agreed to start with.
  – The spreads they offer are higher than those at competing firms.
  – My second payout was denied under the claim that I engaged in news trading during a major news event. I checked their own news calendar on the platform beforehand, and it didn’t indicate any significant events at that time—only later did they mention it. Now, they’re referring to other news calendars that aren’t part of their platform and aren’t mentioned in their FAQ.
  – Despite stating on the homepage that they support high-frequency trading (HFT), the FAQ section claims they have stopped offering that service.
  – One of my support inquiries remains unanswered.

• 

  Sharon Torp

  1 year ago

  I had a frustrating experience with this proprietary trading firm. Right off the bat, I should mention that their FAQ claims any benefits exceeding 2% in a single day would be revoked. However, I managed to surpass that 2% threshold myself. Upon reaching out to their support team, they reiterated this limit. After completing a two-step evaluation process, I anticipated receiving my funded account, but instead, I was informed via email that I had failed the challenge due to exceeding the 2% limit. Based on my experience, I can’t recommend this company, as I believe it’s best to avoid wasting your time like I did.

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  Raymundo Hills

  1 year ago

  This proprietary trading firm has been an incredibly disappointing experience for me, and I won’t hold back in my assessment. Initially, I was granted a retake on my phase two evaluation, which I understood due to my generating more than 2% in a single day. After successfully getting funded, I was hopeful. However, when my first payment date arrived, I was shocked to find that my payout was not issued, without any valid explanation. I reached out via email to inquire about the payment’s decline, but I received no feedback whatsoever. Eventually, I decided to let it go.

  When the time came for my second payment, the excuses just kept piling up. They claimed I had multiple accounts and that I was violating their gambling and martingale regulations. In reality, I’ve never exceeded a 0.05 lot size while trading gold, nor have I ever added positions to my losing trades.

  Given my experience over the last four years with various firms, I cannot and will not recommend this prop firm under any circumstances. It has truly been the worst firm I’ve worked with.

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