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Customer Reviews (11)
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5 months ago
Maximilian Schäfer
I’m a total newbie and I started with the cheapest plan, so I can only speak to that experience. Overall, the platform feels pretty intuitive, and the challenge rules were clear enough that I didn’t get lost right away. I also withdrew a small first profit without any drama, and the payout came through as promised.
That said, I’m knocking off one star for support. When I urgently needed help understanding one of their news trading rules, I reached out three separate times. Instead of a real explanation, I got a pretty generic response the following day. It’s not terrible, but it definitely wasn’t what I was hoping for.
So yeah, I’d recommend it for beginners, especially if you’re comfortable learning as you go. Just be ready to do some figuring out on your own when support is slow.
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6 months ago
Michael Johnson
Es difícil describir lo mal que me fue con esta empresa. La atención al cliente es pésima: tardan muchísimo en responder y cuando lo hacen, no solucionan nada. Además, el tema del pago es todavía peor. En mi caso, no pagaron como correspondía y el problema se fue alargando.
En resumen, no la recomiendo para nada. Si estás buscando un lugar serio que cumpla, aquí no es.
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7 months ago
Aisha Khan
Under normal conditions, this platform gets the basics right—market execution is solid, and it supports algo trading as well. If you’re looking for speed, the registration process is quick, and the news analytics are actually useful, not just a gimmick.
That said, the withdrawal process can be a bit slower than you’d hope. In our case it took around 5–7 days, and it seems the timeline can stretch further if you submit near the weekend. Still, support tends to jump on problems fast enough, and they typically get things sorted without too much back-and-forth.
Overall, it’s a good fit for experienced traders who know what they’re doing and don’t mind waiting a few days for withdrawals.
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7 months ago
Mykola Boyko
Supertrade lives up to the “momentum” idea behind its branding. With 150+ tradable assets and a pretty straightforward, beginner-friendly interface, it’s easy to get moving without too much fuss. One thing I genuinely liked is the monthly withdrawals to your crypto wallet—it’s a nice, predictable perk.
That said, the platform’s 2-phase challenge setup can get a bit tiring over time, and the profit targets don’t always feel attainable in practice. Overall, though, it’s an average option that’s still workable if you’re patient and can handle the grind.
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11 months ago
Mhd Wesam Malek
I originally left a 5-star review after passing the challenge and getting my first payout. Honestly, at that point I thought the prop firm was really solid.
Then things changed fast. I bought **4 separate challenges** with a total of **$5,000**, and **all 4 were refused**, even though I’d passed every single one.
The reason they gave was that I was “risking more than **2% of margin**.” According to them, this rule is crystal clear: you shouldn’t open a trade with risk above 2% of your margin.
Here’s the part that honestly doesn’t make sense to me. I was using a stop-loss setup with risk around **1% of my margin**, and I still got denied. After a lot of back-and-forth communication, they basically repeated the same thing: “Our rule is 2%. That’s it.”
So I tried to understand the math for **XAUUSD**. If the firm says you can’t risk more than 2%, then does that really mean with a **$5,000 account** you can only open something like a **0.02-lot** trade? That feels extremely restrictive—almost ridiculous—especially since they still claim I violated something that wasn’t even happening.
To me, it comes across like they’re searching for reasons to reject payouts rather than following fair rules. Maybe they’re worried I’d withdraw serious money, or maybe they just don’t want traders who pass the challenges more than once. I can’t say for sure, but the end result is the same.
Overall, I don’t recommend them. If you want smaller lot sizes, then at least set your leverage and execution expectations accordingly—don’t keep **1:100** leverage and then act like everyone should magically comply with a 2% risk limit in a way that doesn’t feel realistic.
If you’re thinking of buying more than one account, don’t. Better yet, test them with just **one** challenge to see if you can actually get payouts consistently—then stop while you’re ahead.
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12 months ago
Sakhile Dlamini
What’s wrong with this setup is simple: we’re signing up to **earn money**, not to **withdraw** money from our accounts just to get hired online.
Why don’t you offer us a starting amount or capital instead—something small to begin with—then take it back only after we’ve started earning? A lot of us are unemployed, so having to pay upfront (or having money taken back immediately) makes the whole process feel unfair and confusing.
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1 year ago
Tunde Adebayo
My experience with SuperTrade was genuinely impressive. In just 2 days, I managed to make my first withdrawal—$999 in payout—from a $20,000 two-step account. The whole process was quick too; it only took a few hours for them to release the funds. Honestly, I wasn’t expecting it to be that fast, but everything went smoothly on my end.
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1 year ago
Mykola Shevchenko
I did like the platform overall, but I feel like it’s missing something important: better onboarding. More educational videos would really help, especially content that walks brand-new traders through the basics. Step-by-step guides on how to use the platform—starting from the first login all the way to setting up trades—would make a big difference. Right now, I think new users might feel a little lost, and adding clearer tutorials would definitely improve the experience.
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1 year ago
Andrei
Supertrade has a solid set of typical proprietary trading features, and overall the platform feels straightforward. That said, there’s one big weak spot: the Crypto and Commodities lineup is pretty limited. These are also the markets where price swings the most, so the lack of enough tradable assets really matters. If you mainly plan to trade stocks or FX, you’ll probably be fine with what they offer. Personally, I’ll hold off until they add more Crypto pairs.
In my case, I ended up trading crypto positions that I didn’t monitor as closely, and that’s exactly how I ended up failing my challenge.
As for the 2-step challenge, sure, it’s “fair” in the sense that the rules are consistent, but the conditions felt a bit too strict for my style. I can see why some people might like that structure, but it wasn’t for me. I’d recommend checking out a few alternatives and then picking the one that fits your risk tolerance best.
To their credit, they do provide decent technical analysis every day on their TV page. They also include exclusive weekly TA for traders, which is a nice touch. Still, between the limited crypto selection and the challenge requirements, it just doesn’t feel like the right fit for me.
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1 year ago
Maxim Baburin
I hadn’t tried this service before, but I stumbled across it while comparing a bunch of prop firms. Honestly, the first thing that caught my eye was how it looks.
The whole platform is cleanly designed—pretty stylish too—and it feels both user-friendly and straightforward right away. I didn’t really have to figure anything out, which is always a nice surprise.
Dmytro Kovalenko
I passed Phase 1 last week, and now I’m just waiting for Phase 2 to start. Overall, it feels like a pretty cost-effective option compared to a lot of the others I looked at.
One downside though: there’s no mobile app, which is honestly a bit annoying. Still, the platform does work, and once you’re on it, everything seems to run smoothly enough.