About Leveled Up Society
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More info Leveled Up Society
Customer Reviews (699)
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4 months ago
Jammie Zulauf
This is a fantastic firm with competitive prices! Their customer service truly stands out, particularly Cristhian. He’s a person of his word and has consistently assisted me whenever I’ve faced issues. I really appreciate his support. Thank you!
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4 months ago
Erick Steuber
I’ve never encountered anything like this with any proprietary trading firm. Getting stopped out by a whopping 30 pips overnight is just absurd! Normally, the spread is around 10 to 14 pips, but 30 pips? Come on! My trade was in decent profit—around 30 pips—and you’re telling me the spread was 30 pips? That’s simply outrageous. This company seems to be doing everything it can to ensure its customers face losses. I won’t be coming back here again.
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6 months ago
Maxie Reilly
Red Flags with Leveled Up Traders’ Terms and Conditions
**Lack of Responsibility for Account Security**
A significant concern here is that Leveled Up Traders does not take responsibility for unauthorized access to your account due to theft or misappropriation. This means that if your account faces a breach, you are solely accountable, and the firm offers no recourse to rectify the situation.**Termination Without Prior Notice**
Another alarming aspect is that Leveled Up Traders can terminate access to its platform without any warning, entirely at their discretion. This creates a sense of uncertainty and offers little protection to users, as they can lose access at any moment without any explanation.**Unilateral Changes to Terms of Service**
The firm retains the right to modify its terms of service whenever it chooses, with the latest version automatically superseding older agreements. This puts users at risk of facing sudden policy changes that could have adverse effects on their trading accounts, all without prior notification.**Exclusive Jurisdiction in Florida Courts**
Additionally, any disputes must be settled in Miami-Dade County, Florida, which can pose a significant inconvenience and expense for users residing outside the state, limiting options for legal recourse.In short, they can take your account for any reason they wish, just because they feel like it.
**Personal Experience**: Frankly, my experience with this proprietary trading firm was horrendous. They withheld our funded accounts for around six to seven months, and when they finally returned them, they labeled them as “Challenges,” forcing us to retake them. They also changed the rules without informing us—because they can—adjusting the maximum loss limit from the typical 10% down to 7%, while introducing a new profit target of 14%. Let’s be honest: most folks are unlikely to succeed in meeting those goals. Customer service was abysmal, and overall, everything about this firm was just terrible. Trust them at your own risk!
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6 months ago
Darryl Lesch
Card payments are currently not functioning; it’s all about crypto here! I reached out to the “experts” they call advisors, but they seemed just as clueless about the issue as I was. I even attempted using different laptops and phones to make a purchase, but I had no luck whatsoever.
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7 months ago
Pete Feil
To those who may be skeptical or critical, I feel compelled to share my experience. Leveledup Traders is definitely not a scam; they are genuine and trustworthy. I was fortunate enough to receive a complimentary $10,000 challenge giveaway, which I truly appreciate. Keep up the fantastic work, team, and remember to stay resilient! Wishing you all the best moving forward.
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8 months ago
Tristian Rowe
I would be wary of this firm. I had a funded account, and it seemed like they just took it without any reason. It feels like a scam, honestly. I really wouldn’t trust this group—they don’t appear to be serious about their operations at all.
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9 months ago
Paolo Kerluke
This firm recently underwent a data migration, claiming to have all necessary information for clients who purchased the challenge. However, according to them, they emailed clients stating that the migration couldn’t be completed, which is simply untrue. When I reached out to support, they were completely unhelpful. They refused to provide any invoices or refunds, which feels like a blatant act of theft. It’s quite disappointing to experience such a lack of accountability.
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9 months ago
Dawson Thiel
I asked for a refund for an account more than a year ago because their system was shut down. As of today, July 12, 2024, I still haven’t received it, despite sending more than ten emails to their support team with no response. This feels intentional and reflects poorly on their business practices. My friends and I, who also made similar purchases, have email proof of our communications!
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11 months ago
Kacie King
This proprietary trading firm really feels like just another Ponzi scheme. It’s run by selfish, egotistical individuals who seem to have lost sight of the true worth of time and money. My experience has shown me that this prop firm is far from trustworthy.
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11 months ago
Hassie Effertz
I wanted to provide an update regarding my LUS (now referred to as LUT) account reinstatement. Since my last post on February 5th, I’ve received multiple emails detailing the official relaunch and name change of LUS to LeveledUp Traders (LUT). Additionally, I’ve been informed about the process for account reinstatement. Instead of reaching out to support, I opted to wait things out, as I had been doing.
Then, on May 9th, I received an email containing my new login credentials and account details. I reached out to support to clarify a few things, especially since I noticed some changes in the rules (particularly the consistency rule) and the trading platform (TradeLocker). I must say, Scarlett from support was incredibly helpful, friendly, and knowledgeable. She answered all my questions and even provided a link to set up a demo account with TradeLocker so I could get accustomed to the new platform.
Although my account has been reset to the original starting point—despite being in the second stage of the challenge when services were temporarily suspended—I’m not complaining. I genuinely appreciate that I’ve received new login credentials and that my account value remains the same as before.
I don’t have much more to add, other than my enthusiasm for the potential this situation could lead to. As always, I’ll keep posting updates on my progress with this proprietary trading firm. My rating has been updated to reflect these recent developments.
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12 months ago
Cole Bins
The customer service here leaves much to be desired, and overall, the experience has been disappointing. What they advertise is far from the reality. I’ve opened several accounts, hoping they were genuine, but it turns out it just feels like being ensnared in a Ponzi scheme with scammers. This operation lacks legitimacy, and I wouldn’t recommend it to anyone.
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12 months ago
Evan Lehner
From Leveled Up Society to Leveled Up Trader
I recently asked about the status of my account, but it appears my funds have simply vanished, and I have yet to receive a response from support. Since January 23, I’ve been waiting for another account, but instead I got access to Dominion Markets. Unfortunately, that platform crashed, and here we are on May 24, still no resolution in sight. It seems like they promise the world to their legacy customers while giving all the best perks to new clientele. What a disappointing experience.
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12 months ago
Marvin Hauck
This trading prop firm leaves much to be desired. They’ve altered their operations excessively and appear to have defrauded numerous clients. I personally held two accounts with them, and now it feels like they’ve disappeared. Emails go unanswered, and the technical support is inadequate at best. Additionally, their website is quite poorly designed.
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12 months ago
Ava Simonis
This is an update to my earlier review from January 2024. Regrettably, there has been no communication or timeline provided to current customers, even as new clients are being welcomed aboard. At this juncture, I find them to be completely UNRELIABLE. I will share another update should anything change in the future.
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12 months ago
Alene Borer
Leveled Up Society doesn’t really seem like a trustworthy prop firm. I’ve noticed they tend to come up with excuses when it’s time to pay out the traders. Honestly, my experience leads me to believe that this firm will only end up wasting your time and money.
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1 year ago
Ima Lang
This might be the worst proprietary trading firm I’ve ever encountered. We’ve been waiting on our old accounts since September—it’s now eight months, and we still haven’t received anything. Honestly, this firm is just complete rubbish!
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1 year ago
Jordi Grady
Avoid this firm. Quite similar to TFT, and I truly regret my investment!
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1 year ago
Oda Block
This company appears to operate under deceptive practices, often leading customers to unknowingly violate their terms. As a result, many traders find themselves not receiving the profits they’ve worked hard to earn. It’s essential for potential clients to be cautious and aware of these tactics, as they may lead to significant financial losses.
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1 year ago
Sabina Bayer
This firm is nothing short of a scam. I strongly advise against getting involved. Save your time and money; it’s just not worth it!
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1 year ago
Eloise Kemmer
Leveled Up Society appears to be a dubious proprietary trading firm. I strongly advise against purchasing a challenge account with them. They’ve reportedly been closed since September of last year, claiming they were undergoing a leadership transition. Initially, they stated this transition would take no more than a month, but that timeline has now stretched to six months without any resolution. Traders would be wise to choose established firms with a proven track record rather than taking a chance on newer ones like Leveled Up Society, which lack significant experience in the prop trading arena.
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1 year ago
Allene Reichel
This firm engages in deceptive practices. They seem to toy with other people’s money and have failed to return any accounts since their hiatus. When they reemerged, all we heard was complaints of our struggles, but they took no real action. It’s apparent that Raul Gonzales is heavily involved in these scams as well. Overall, I would advise against following anyone associated with them. Don’t invest in a new account; they’re simply a scam operation like TFT.
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1 year ago
Oliver Schumm
This firm is a complete scam—utterly bogus. I wouldn’t recommend it to anyone looking for legitimate trading opportunities. The experience left me feeling deceived and frustrated. They make grand promises but deliver nothing worthwhile. It’s disappointing, to say the least.
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1 year ago
Aurelie Jones
Lack of Communication!!!
Since September, the platform has been down, and I have a $250,000 funded account here. When I reach out for updates, all I get is “we’re working on it.” It’s incredibly frustrating! Why can’t they provide honest updates? Instead of addressing customer concerns, “Lambo Raul” is busy selling bots and seems indifferent to the issues at hand.
If it looks and smells bad, it likely is bad.
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1 year ago
Kade Doyle
This proprietary trading firm is truly wasting our time. They’ve closed their doors for the second time, having already been shut down for roughly four months last year. Honestly, they should just refund what we paid for the challenge accounts. We can easily find better prop firms out there. At the end of the day, it’s our money we’re asking back, and this has been nothing short of a complete waste of time.
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1 year ago
Bria Mann
Caution is advised. Many of the so-called “positive” reviews from December 2023 onward are likely fabricated. This funded firm has repeatedly failed to deliver on its promises and has been inactive for several months. Customers have received no updates about the status of their accounts. It appears to be yet another scam orchestrated by Raul and his team.
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1 year ago
Liliane Nolan
I previously wrote a review a few weeks back about my incredibly frustrating experience with this firm and their support team. I’ve tried to stay positive during this time, but honestly, it feels like they’re not making any effort to improve the situation. I received my funded account in September, but I haven’t seen it since they went into construction mode. First, they claimed we needed to wait, then it was wait until January 20th, and now they’re saying that funded accounts are rolling out. This is all from a month ago, and I haven’t received any real updates—just automated messages assuring me that “we are working to fix the problem.” At this point, I would rather have a refund so I can move to another broker, but let’s be real; that’s not going to happen! I strongly encourage you to steer clear of this platform; it’s truly disappointing.
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1 year ago
Fae Hills
Avoid this firm at all costs! I have had a terrible experience and I strongly believe they are dishonest. Save your time and money; look for a more trustworthy trading firm instead.
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1 year ago
Irwin Oberbrunner
There are numerous challenges when it comes to account issuance. It’s been quite frustrating navigating through this process.
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1 year ago
Keshaun Batz
I requested a refund over a week ago, and these guys still haven’t processed it. It’s really frustrating dealing with this situation.
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1 year ago
Carli Frami
The lack of proper credentials is quite concerning. It’s not just a minor issue; it raises fundamental questions about the firm’s legitimacy. When entering into a business relationship, especially in trading, one expects transparency. Unfortunately, the absence of verified credentials can lead to uncertainty and distrust. It’s essential for a trading firm to provide all necessary documentation to ensure they are credible and trustworthy. Without this assurance, prospective traders might think twice before getting involved. A reputable firm should readily share their credentials to instill confidence in their clients.
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1 year ago
Fatima Nienow
I purchased a challenge, but I haven’t received my credentials yet. To make matters worse, the funds have already been withdrawn from my account.
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1 year ago
Collin Simonis
I appreciate the polite responses I get, but honestly, I’m not seeing any real action taken on my issues. It always feels like I’m getting the same old excuses related to IT problems, yet there hasn’t been a genuine solution in sight for weeks now.
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1 year ago
Dallin Stracke
I purchased a challenge in June 2023, just before the firm shut down. When Leveled Up Society reopened, I requested a new account to continue my challenge. I got the new login details on January 9, 2024.
However, on January 16, 2024, I received an email from Leveled Up Society, stating, “We regret to inform you that your account 90015564 has violated one of the rules of the program.” They noted, “Message: Max drawdown violated on 2024-01-16.”
The issue is, I haven’t made any trades with this new account, so it just doesn’t add up. I’ve sent them two emails to contest this claim, but unfortunately, I haven’t heard back yet.
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1 year ago
Emery Schumm
Having gone through the reviews, I find my experiences align with many others here.
It’s been nearly a month since LUS relaunched, and they assured previous funded account holders that their accounts would be reinstated. I reached out right at the start of their new operations. Initially, I was instructed to provide my details and account number, with the promise that my account would be reinstated within 48 hours. Unfortunately, that did not happen. When I contacted customer service, I was told that all pending accounts would be sorted by the 20th, but that deadline came and went without any resolution.
In a follow-up email, I received a response stating, “Hi there, the staff have been processing the pending accounts since the weekend. It may take a few more days, but we’ll get your account back to you as soon as we can.” I keep hearing this same message, yet there’s no clarity or timeframe for when the accounts will actually be reinstated. I was quite hopeful when they relaunched, but I’m now very disappointed in their service.
What really perplexes me is that while many customers are waiting on their funded and challenge accounts from before, LUS continues to promote new accounts with various enticing offers. How can anyone trust a firm that seems to neglect its existing customers so severely?
Here’s hoping for a swift resolution so I can regain access to my funded account soon!
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1 year ago
Alfreda Jakubowski
I previously held a funded account with LUS. When they announced they were back online, we were informed that existing accounts would be restored within a mere 24 hours. However, that timeline shifted, and we were later told that account access would be resumed starting on January 20th.
Now, it’s January 24th, and I still have no access, nor have I received any concrete updates on when that might change. While the live chat feature is responsive, each interaction yields the same vague responses without addressing my concerns.
It seems new customers have their details processed right away, and I can only imagine their payments are handled quickly too. Yet, it feels like existing customers are being overlooked in this process.
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1 year ago
Augusta Rau
I had a rough experience with this trading firm, to say the least. I managed to get funded, but my elite account hasn’t materialized yet, despite the numerous delays. In this day and age, it’s hard to believe that everything is done manually. It’s 2024—why isn’t there a more efficient system in place? Unfortunately, I wouldn’t recommend taking any challenges here; it’s unlikely you’ll have a positive experience. On a brighter note, their customer service does respond quickly, but ultimately, they seem unable to resolve any issues.
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1 year ago
Everardo Johnson
To be honest, my experience with this firm did not meet my expectations. During my Phase 2 challenge, they switched brokers, and I never received an account back. I provided them with the invoice and all necessary credentials, yet they failed to deliver on what I had paid for. My advice? Stick with the established and reputable proprietary trading firms. I’ve never encountered such issues with them before.
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1 year ago
Katelynn Hilpert
My challenge account was initially in profit, and I was really hopeful about securing a funded account before LUS shut down. Since they’ve reopened, however, I’ve yet to see my account returned to me, nor have they offered me a new one. When I reached out to customer service, they informed me that the decision rests with the manager. For anyone considering joining LUS, my recommendation is clear: steer clear of this firm.
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1 year ago
Derick Koch
Camila and William have been incredibly helpful as LUS agents! I found the support system to be both efficient and quick, making it easy for me to upgrade to the level 2 elite account and get the assistance I needed.
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1 year ago
Rhea Windler
The customer support here is truly impressive. Whenever I reached out, the team responded almost immediately, which is really helpful. Whenever I had questions or felt confused, Camila was especially outstanding. She really knows her stuff!
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1 year ago
Else Hoppe
I encountered quite a challenge during the process leading up to the shutdown. Now, they’re claiming I never had an issue, despite my providing proof of purchase. It’s incredibly frustrating that they haven’t taken any action. They took my money, and now it feels like no one is willing to help resolve this situation.
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1 year ago
Jaclyn Tremblay
The customer support here is truly excellent. I had a minor problem with my recurring transactions, but the Leveled Up Team promptly addressed it and even helped me set up my account directly. I would absolutely recommend this firm to fellow traders in the future.
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1 year ago
Susanna Osinski
I had a really frustrating experience with this firm. I never encountered any of their violation systems, but out of the blue, I received an email stating that my account had failed. When I reached out to the support team for assistance, they told me there was a glitch in their system, which was rather concerning.
Unfortunately, the support team wasn’t very helpful at all. Their responses were vague and just suggested that I needed to escalate the issue further. Overall, it felt like I was left in the dark and without a resolution.
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1 year ago
Marty Kuhn
My account was reinstated, but it’s no longer funded. They’ve assigned me a new account, and now I have to pass the challenge once more. It’s frustrating because it wasn’t my fault that you closed down last December right after I finally passed the challenge. You should understand how much we value our funded accounts. Now, I find myself having to start from scratch again. Raul mentioned that it would be reactivated, but honestly, I’m not expecting to begin all over again.
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1 year ago
Alek Kessler
I want to start by expressing my gratitude to Leveled Up Society for their impressive platform. The access to services is quick and hassle-free, which is really appreciated. Also, a big shoutout goes to Agent Fiorella—she truly makes customer service seamless and dependable for all users!
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1 year ago
Cristopher Green
I honestly would rate this firm at zero stars if that were possible. It’s been more than a week since they resumed their operations, yet I’m still waiting for my account, which was closed when they initially shut down their servers. I’ve been hearing about “finalizing” and “migration” for days now, and I can’t help but feel they are just being dishonest at this stage. I strongly advise against joining this company unless you’re prepared for the possibility of them shutting down unexpectedly again and losing your account without any refunds. Be very cautious with them.
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1 year ago
Gabriel Gleichner
Gianella is undoubtedly one of the finest customer support agents I’ve ever encountered. The response time was lightning-fast, and she helped me sort out everything I needed to hit the ground running. Additionally, their collaboration with Dominion Markets is quite impressive. Now, it’s all about how the challenge unfolds. I remain optimistic! Up to now, LUS has been looking quite promising.
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1 year ago
Rowan Mraz
The website went down for “maintenance” on September 29th, and it wasn’t until January 3rd that it was finally restored. During this entire period, all we heard were promises of “soon” and that they were “working tirelessly.” Yet, while traders were left in the dark, the owner was busy posting pictures of his new car on Instagram and playing golf. It’s frankly frustrating. This is time that people can’t get back, all for what?
To make matters worse, when trying to contact support to retrieve a funded account, the response time was abysmal. I heard back after 24 hours on Wednesday, and here we are on Sunday with no further communication. It’s just shocking that a prop firm of this caliber is managed by someone who clearly doesn’t care about the experience of their traders.
Melvina Johnston
Raul Gonzalez has garnered a notorious reputation in the forex community, and many consider him one of the most deceitful figures in the industry today. It’s astonishing that he has evaded accountability for such an extended period when his actions clearly warrant intervention.
Unfortunately, his entire operation appears to revolve around deception, and he has capitalized on this for years.
Reflecting on his trading signals from a couple of years ago reveals just how misleading they were. I invested my time for about three months, and the experience was nothing short of frustrating. He would present five or six targets, each supposedly bringing in 1% profit if hit, yet he would manipulate the risk-reward ratios to suit his narrative.
In one scenario, if the trade reached target five but reversed back to entry, he would tout it as a 5R gain. Alternatively, if it missed the stop loss and later hit target six, he would claim a 6R success.
In another case, if the trade reached target one and stopped out, Raul would still proclaim an “easy 1R this morning,” despite the actual gain being merely 0.166%, which meant a loss of 0.833%. Such distortions were typical, and he often shared these false claims in the signals chat before posting them on his Instagram, adding insult to injury for those affected.
Equally concerning is his previous venture, FMS Funding, which he operated before Level Up Society, where he reportedly defrauded a multitude of individuals, much like he’s doing now.
Moreover, he has swindled hundreds with his automated trading software last year or the year before. It’s imperative that those wronged by him take action and report him to the authorities.
I genuinely hope this account helps others steer clear of his scams. Raul Gonzalez’s actions are so egregious that they cry out for justice; he must be held accountable for his misdeeds.